Mark is very thorough and provided many options for my fireplace.

Good selection, knowledgable people. They make fireplaces fun?

Dwight came out to give the estimate on time, and I appreciated his factual and thorough answers to my list of questions about the process. Also, I didn’t know that I was eligible for the DEQ Fireplace Conversion program, and I ended up ‘winning’ a spot! Thanks for saving me $2,800, Dwight!Alpine ended up having a highly competitive bid, but as important, they had the face/cover type I was looking for.50% of the amount not covered by the conversion program is due upon contract agreement, and the remaining 50% is due immediately after install. There is no difference between check or credit card payment.Nick, Dave, “we don’t know his first name” Clark, and Cade were the crew. They were timely, incredibly thorough protecting my new floors (taped plastic down everywhere and cleaned up after), and had great camaraderie.I love learning from professionals, but tried to give them space to do their work. They provided a thorough debrief at the end walking through the installation (crawling under the house to see the gas and electrical) and how to use the fireplace esp in case of power outage.The fireplace was not even on my list of prioritized home improvements, it was more a curiosity I was sussing out. The Conversion program tipped the scale: I am absolutely THRILLED with how it turned out and surprised by how much I love it.

This thanksgiving day I was sitting by my new fireplace thinking how happy I was to have this new feature in our home. Our salesman, Mark, was very professional, from our first phone call to to the installation of our fireplace. We love the way it looks and will use it every day this winter. Thanks Alpine!

We had a great experience with Alpine Fireplaces replacing our wood fireplace for a gas one! Their prices are competitive and they always had us at the front of their mind! Skip, Jeremy, and Daniel were all super helpful in getting the install set up and the sales process started.Then, Jared, JC, and Austin came to do the install and were all very professional! They were sensitive to making sure they took their shoes off and cleaned up the mess. Then, they trained us on how to use and take care of our new fireplace. We love it and would work with them again!You cant go wrong if you choose Alpine.

I had an appointment for an estimate this morning. It was scheduled for 8:30 - 8:45. I left my office to make it home in time (15 minute drive) to be there during the scheduled window. I arrived at my house at 8:30. I waited until 8:55. During that time the representative did not arrive nor did he call.Finally, I decided I couldnt wait any longer so I left and went to work. On my drive back to my office, at 9:00, I received a call from the guy. I told him that I was there during our scheduled appointment window. I reminded him that our appointment was between 8:30 and 8:45. He argued that it was at 8:45 as if that were somehow better. He was late and did not call. Had he called I most likely could have made it work. I get it, things happen that make us late. Its the fact that he chose not to call is what is unexcusable.Needless to say, I will not be having them do my wood stove conversion. I hope this review helps.

We really appreciated Dennis for fixing our fire place for us in our old home so we could get it working before we moved. He was very nice and apologized when he accidentally broke the glass for it. It took a lot longer because of this they had to special order new glass for us and there were some comlications to get it fixed but he did a really wonderful job and made the fire look better then new when he got it done. We definitely will call them again if we ever need our fire place in our new home fixed.

Mark at the Sugarhouse location of Alpine Fireplaces, not only was friendly and professional, but he really helped us out. We qualified for a DAQ rebate and he came out to our house the same day after he was finished in the showroom. He has expansive knowledge of all the products that are available. He found the right fireplace for us. It is very nice looking and efficient. Needless to say that it is much better for the air then our old wood burning one was. From the ordering of the product, down to the installation, everything went smoothly. I called some other Fireplace Companies for bids and did not get the same customer service and they werent able to get it done in the timeframe that I needed, plus much more in cost! Highly recommend :)

Was checking out the barbeques here a while ago

Keeps u watm