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Family Powersports San Angelo
4160 W Houston Harte Expy, San Angelo, TX 76901, United States
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Family Powersports San Angelo
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Sh
Review №1

Family Powersports is an awesome place. I would recommend visiting them for all your large adult toy needs! I worked with Chris Leach, and I highly recommend working with him if you plan on buying anything especially a dirt bike. He is super knowledgeable, and set me up with everything I needed. This was my first ever dirt bike purchase, and there wasn’t a question unanswered. I didn’t feel forced in any way to buy anything which was awesome, he’s not your salesman where he slams anything down your throat. He was super friendly and we went over everything as discussed. I will be back to buy parts and anything else I need for my bike in the future, I can’t stress enough how amazing family powersports was to me, and Chris is a fantastic person and made the entire purchase super easy.

Ka
Review №2

So far so good.

Da
Review №3

Five stars go to salesman Chris Leach. Folks, he knows motorcycles. When the service department couldn’t help, Chris came through with some important technical information two months after the sale. He knows his job isn’t done after the sale is final and I appreciate it. Thanks, Chris. Folks, if you are in the market for motorized outdoor adventures, ask for Chris. He will get you plugged in to the right machine for you and does a great job with the follow up.

Do
Review №4

For the most part I was happy with what was seeming to be a smooth and happy sale. I bought a Can Am from FPS in San Angelo. David was easy to work with and all went pretty great until it came to make my payments. I told the finance person before buying the bike I wanted to make payments through my credit card so I would get miles on it. I was told thats no problem. Came time to create my auto payments through Fifth Third bank and there was NO OPTION to pay via credit card. I called FPS and told them about the issue. I kept getting told they would get back to me about this. I had to keep calling to get answers. Due date came for first payment so I made it using my checking account. Called them again, they said they would pay off the Can Am to Fifth Third and I would pay them with my credit card. I said great! Was originally told there is NO EARLY PAYOFF PENALTY! Fifth Third tried to charge me $118.00 early payoff penalty! Told FPS I wasnt paying it. They said fine, though using my credit card would cost me 3%. I could go on and on but to end this rambling, I said fine. (Just charge me and let me get out of here!) Theres always going to be something a vehicle company can do to get money from you. I shouldnt have had to take money out of savings to pay it off. And I shouldnt have had to pay an extra $600 since it was their fault in the first place. Since its the only place in town we dont have much of a choice so Ill have to use them for service at some point. Dont plan on ever buying from them again.

Ka
Review №5

Great customer service!!! We bought our cannam maverick there and it was a great experience. The part and service team helped us when we were complicated and never seemed frustrated. (We added almost 10k in parts)My ONLY complaint is that your TV is like 25 years old. We were in there for like 3 hours and its a giant box tv lol. Its just funny. Also very disappointed with the fact that you dont have complimentary bottles of water!? Yall make a lot of money... update your tv and offer your paying customers water atleast. My family and I do not drink sodas or energy drinks (to buy something from your vending machine) and also we dont want to drink water out of a water fountain. We will be back, but I hope to see Bottled water offered atleast. It is the little things that matter when you own a business. I own a few myself.

Th
Review №6

Great store! Love the people and the service, would highly recommend! Clayton in parts helped me find the exact prop I was needing for my pontoon boat! Ask for him!

Tr
Review №7

Great customer service! Ashley was attentive and has worked very hard to find exactly what we’re looking for. Will definitely be coming back!

La
Review №8

Went to get a new key for my 2000 Jetski, got good service from Clayton Gerngross. Gave me all the information I needed to program it. Smart dude and workers they have there. I recommend this place.

st
Review №9

Had a great experience trading my Polaris in on a can am. Craig was a great salesman that got me what I wanted on my trade and purchase. Make ready gentleman did a wonderful job educating me on the machine and the whole process was smooth and easy. great folks that do a great job. thank you Family Powersports...

Ry
Review №10

Great operation and I highly recommend this place. Received great service from Clayton in parts, made everything very smooth and easy.

Ol
Review №11

Mr. Clayton Gerngross displayed top notch customer service! 10/10 quality and service! Highly recommend!

Kr
Review №12

Staff was helpful and fast, they really made you feel welcome and seemed really willing to help. The only reason they didnt get 5 stars is because of the pricing, I could easily tell they are gouging ppl. My jetski battery cost me about $150 there but I could have gone to Walmart and gotten it for $60-$80, I just didnt have time to go to Walmart.

Ch
Review №13

We went to FPS to just “look” at the new 2021 Seadoo because we had been looking at similar models for awhile. Ashley was amazing at answering any and all our questions. Because of his great service, we went ahead and purchased a jetski and got some accessories for it as well. Can’t speak more highly of Ashley and the guys there. Happy happy customers and we’ll be going back for all of our watersport needs!

Sc
Review №14

Clayton at parts is crazy good at his job! 5 stars for my guy🙏🏻

Sa
Review №15

Went to Family Powersports to get some parts for my Can-Am. Clayton helped me out tremendously. Definitely recommend this place.

Da
Review №16

Went to get some parts and Clayton was very attentive and helpful! Will recommend FPS!

Di
Review №17

There awesome service awesome people you get all the help.

Wi
Review №18

Family powersports of San Angelo is a first class operation. I visited the dealership and bought a new side by side utility vehicle. Huge selection and every kind of accessorie you could want to go with. You will get great service and a great price on whatever you buy. Highly recommend it.Thanks Chad for the great deal on my RZR. I appreciate your professionalism.

La
Review №19

We bought a new 2021 Axis A24 from Taylor Rand at their San Angelo store, and will take delivery of the boat this week or next. The experience with Taylor and Family Powersports, the professionalism and the desire to sell us a boat - made the 5 hours drive from Houston well worthwhile. We have dealers in my area in Conroe Texas, but they seemed to be emotionally attached to their boats in terms of wanting to move them, they were almost arrogant. Perhaps they felt they had a captured market - not so. Taylor was professional, he knew the product, and was willing to work with us to make the sale. I highly recommend Taylor Rand and Family Powersports in San Angelo Texas. I would buy from them again.

Je
Review №20

I will give 1 star for answering the phone. A tire repair usually requires the repair of the tire. Not to fill it with slime without making any repair. Will not be returning for service.

De
Review №21

Nice people. Didnt have much in stock though because the new 2021 models are coming in. They were very friendly and informative though. I will be going back when the new models arrive.

Wi
Review №22

Took my Motorcycle for Tire air pressure inspection !!!

ra
Review №23

Horrible service and just lies, called and asked about a can am I saw online spoke To Ashley he told me it was in store asked if I could put a deposit, put a deposit and was never even on hold for me horrible service and will not recommend anyone to this place .

Ti
Review №24

First time buyer at this dealership and I’m sure I will purchase more. I live in Abilene which makes it more difficult to choose them for repairs but Chad and Terry were able to make our Can Am purchase a successful one. They are both great, friendly guys and did give us options on adding to our purchase. The main reason for the 5 star review is the in-house insurance they provide. We were hesitant at first but we believe we made the right decision in switching ALL our vehicles over to the Family Insurance offered there. Even after adding the insurance for our new addition we saved approximately $150 a month in insurance costs. So I highly recommend looking into the insurance rates they offer on all you insurance needs. All in all I have no issues with return my business here and surely will be back for upgrades, new purchases, and protection needs.

Nc
Review №25

I had a great experience with family power sports of San Angelo. I left a message online and Taylor called me very shortly after doing so and answered a lot of my questions. I went in and bought a couple of four wheelers from him. I then worked with Gary. He helped me find helmets and goggles and was very knowledgeable and helpful. They continued to have exceptional customer service after the sale. I called and spoke with Gary where he was able to answer many kore questions and give me guidance on installing a winch. I would recommend family power sports to anyone.

Ju
Review №26

People are great get what u want not what they want and thats a good deal my new 2019 yz450f love it

Wa
Review №27

Fantastic people, great service on our UTV. Jojo is a joy to deal with in the service department.

Da
Review №28

Two gentleman and the parts counter helped me obtain permit and trail sticker to ride OHV in Texas. They took the time to help even though the business probably didnt even make any money on the permits. Appreciate it guys!

Jo
Review №29

I cannot say enough good things about the folks at Family Powersports in San Angelo. I was 500 miles from home trying to take my nephew hunting. Some critter got into my Ranger and chewed up the wires. Jojo in service and David in Sales were awesome and got me up and running in no time. Thanks you so very much.

Ke
Review №30

Always get good service!

Mi
Review №31

They fixed my 15 year old dr200 . I am very happy with the service. It took only 3 weeks.

Ja
Review №32

Place is awesome can’t wait to buy my pontoon from here!!

Ne
Review №33

I called family powersports in Angelo had the Kawasaki Mule I wanted in stock talked with sales rep Ashely went by the next day maintenance department went over ins and outs of unit I purchased that was very helpful from what I saw this place has a very large inventory, and a very friendly helpful staff would purchase from Family Powersports Angelo again thx

Ri
Review №34

Taylor Rand did an excellent job. He was personable, patient and repeatedly went out of his way to facilitate our recent purchase. The staff supporting Taylor was friendly and helpful. I recommend Taylor and Family Powersports.

JJ
Review №35

Excellent staff!! They really went out of their way to help us. Every single person we dealt with was incredibly welcoming and professional. Not pushy at all, just very friendly. I highly recommend going here.

Ko
Review №36

Clayton in parts helped out a lot, ask for him

Th
Review №37

The people were very friendly with enjoy shopping there

Co
Review №38

Outstanding service! Theres not a single person in there without a genuine smile on their face, because they all love what they do. Very knowledgeable, courteous, and willing staff, they will do their best to help you out or just leave you to browse on your own. I like that they dont hover around like pushy salesmen. The service department is top notch too, I will always bring my bike here for any reason. Keep doing what youre doing, FPS.

Da
Review №39

Brought in my Can Am Spyder for recall and error codes it was showing on the instrument panel. Dealt with Jo Jo Fletcher in service. She had her team trouble shoot my problem with their BUDS software program. Found the issue and promptly called me with her fix. I advised her to fix it which she did with minimal out of pocket expense to me. This place fixes the problem and does not chase parts till its fixed! I highly recommend JoJo and her team! 3/7/2020

Jo
Review №40

Main place in town for the powersports scene. As for the support needs it is on the expensive side. 2-cycle marine oil is twice as much as anywhere else.

To
Review №41

Good fast service. Very friendly and professional. They have good motorcycles at a fair price. I highly recommend them to everyone for motorcycle and all other types of sport vehicles.

Ja
Review №42

For all your outdoor and recreational needs go see wade, Steven and all the boys over at family power sports off of loop 306 next to sudden link and him bass ford of San Angelo !!

Er
Review №43

Great place

Fr
Review №44

Justin did a great job help us with the purchase of a Polaris Ranger crew. His professionalism and honesty was top notch. We received everything we requested and what were were told would happen did. Great job definitely a quality dealership.

Mi
Review №45

Great staff all the way around.

Sa
Review №46

Went to find a generator for my rv. Chris Leach helped us find what we needed. Staff is very helpful and unlike other stores dont try to pressure you into a sale. You can browse in peace but if you are interested in an item they somehow know and come ask if you need more info. Great establishment. Will definitely come here again.

ch
Review №47

Only problem I have is they don’t have the color I want in stock! But these guys are great and really go the extra mile to to earn your business. Wish there were more places out there like them. Great customer service! Keep up the good work guys. Thanks for kicking our summer off to a great start Coty.

Ha
Review №48

I wanted to share my experience with Family Power Sports. Firstly this was not my only time dealing with this dealer, I had a bike in the maintenance area being worked on and at the time I got quite the run around with the parts and service. To be fair it was a Honda (they are not Honda dealers) and the person I was dealing with is not there any more. However when the part did arrive the experience was great.I decided to upgrade my bike and had my eye on one, I did a web inquiry and was promptly called not even 10mins by a sales man (David) . Let me just say that all salesmen should take a page out of Davids book, he was not pushy, gave great information and he was able to work a deal that I was comfortable with.I wanted to also mention the whole experience of FPS where they introduced me to all departments (Insurance, Parts and Service) was a BIG plus.Finally Evan the Finance Manager was down to earth and explained every detail and option I had available to me.FPS San Angelo, keep up the GREAT work and if you continue you will see more of my business.

Ma
Review №49

Being one of the few choices in the San Angelo area for recreational vehicles and riding gear, they seem to have at least a small selection of anything you might need. Lots of shiny expensive toys for sure. Prices are typical retail prices that youd find at any dealership. Tons of staff, who hover a bit, but thats fine; better being ignored. I scored a nice helmet for 30% off, so that was a good deal, and I also picked up a limited use permit and OHV sticker. Overall good experience.

Jo
Review №50

By far the place to go for alternative vehicles or just fun outdoor/water things. Some good deals here and there.

Se
Review №51

Bought a bike from there and so far it’s pretty good. Bought the warranty along with it (it was a used bike) had some issues with the bike the other day but it is a Kawasaki so they are known to be loud. I thought there was something wrong with it, took it in and they made sure within a few hours nothing was wrong. Fast service and friendly!

Wa
Review №52

They price match on tires got a very good price once they did.

Ka
Review №53

Decent group of salesman, in all honesty. i learned more from a “make ready” he called himself and he was the only one there busting his butt. It’s sad they are underpaid when the company makes all this money.

Ta
Review №54

“We had a wonderful experience and LOVE the new bike!! JR, Justin and Chance really helped make my husbands dream bike a reality and we will defiantly be back in the future to buy my bike!! Thanks guys, yall are awesome and we appreciate all you did for us!! :0) ”

An
Review №55

All the staff are super friendly and will help you any way they can.

G
Review №56

Go there if you want to get ripped off, and/or deal with high pressure sales tactics.

Ch
Review №57

Very helpful lots of awesome utvs to choose from and they have roxors. which are pretty great :)

Na
Review №58

Recently we purchased a UTV Cover for our 2012 Can-Am Commander, Dirt Bike Wheel Spokes and inquired about the VP Fuel now available at Family Powersports. We always request Bobby to be our Sales Rep. He is very helpful and knowledgeable about any product that we inquire about or purchase, even if we have to order the product. Pleasant to do business with. Always excellent customer service. Nathan & Diana Hires

De
Review №59

Great Shop, Lots of nice things to look at decent prices. The staff was friendly and helpful. I would reccomend them

Va
Review №60

I cant say it Enough how much I appreciate Noah. He went far and beyond for my husband & I!!! He took very good care of us. EXCELLENT COSTUMER SERVICE!!!

Ti
Review №61

Dont really let you look always trying to get sell stuff pressure sales and dont work on boats older than 5 yrs..they are well stocked on boats

Ch
Review №62

Our salesman, Coty, was very helpful and answered all our questions before we made our purchase.

Zo
Review №63

Nice place with a good selection of accessories along with power sport equipment for every enthusiast.

Ma
Review №64

These people are so very sweet, and not pushy like most places are.

je
Review №65

I dont understand this site. It says All inventory, but all they have are bikes, boats, atvs. Where do they have apparel, like helmets, gloves, jackets, shoes, etc? Ive been spending several minutes on this site, but I guess they no longer carry any apparel at all, which is sad.

Ru
Review №66

I dropped off my rear dual sport wheel for new tire,tube, rim lock, and balance. I mentioned several times specifically that i wanted it balanced to counter the weight of the rim lock. I got the wheel back and there is no added weight and I mention this and the guy said it was balanced and needed no extra weight. After the first ride I feel a vibration pattern so I took the wheel to a different shop and they said it was horribly unbalanced and needed 4 additional weights. Family power sports seemed unprofessional from the beginning and now its obvioualy they dont take there job serious enough. I would not recommend this place to anyone. I feel ripped off. Cutting corners on this if I didnt notice would have ruined my new tire, hindered my riding quality and maybe even put my safety at risk. And not to mention I had to spend more money.

St
Review №67

All these guys are A class act. Wouldnt buy from anyone else, they really work hard to earn your business. And great service after the sale

Ka
Review №68

“The Team at the store was very friendly, knowledgeable and helpful. The Team also ordered some equipment for our Ranger. This is the first store weve been to in a long time that hasnt had some bogus excuse on why it couldnt accomplish something. The teams can-do attitude was refreshing for a change.”

Ri
Review №69

“I recently purchased a used bike that had the tires replaced as part of the purchase agreement. Apparently the speedometer cable was damaged during this time and failed soon after I took the bike. Jon made arrangement to get the part and get it installed in short order with no expense to me. Great service and a pleasant experience. Thanks!”

Di
Review №70

Good people. Good service and decent prices

Do
Review №71

Bought my boat from here. Its always clean the guys working there are great. Their prices are a little high but other than that everything is great.

Ji
Review №72

The staff at this location was great. Jon George was awesome. Very helpful and knows is stuff. He diffently made the deal happen for us and we will diffently go back and ask for him. Thank you also to Jason for getting us some great accessories and parts. I would give them even more stars if that was option. Thanks for a great buying experience!!

Ja
Review №73

UPDATE:The General Manager, Steven Harper, contacted us immediately and is making this right. He was very respectful of our frustrations and answered any and all questions that we had. Bumped up the rating to 4-stars for taking care of their customers.--------------------------------------------------------------------------------------------------------------------My grandfather purchased a used Malibu Response from this dealer, and while the appearance is great and the engine has low hours, definitely not completely lake ready like the salesperson stated. We put the boat in the water for the first time this past weekend and the steering was nearly completely out. Its so stiff that it took wrestling the steering wheel to get it to our dock when you should be able to turn the wheel with the touch of a finger (From what Ive researched, its most likely the steering cable...). My grandfather had never purchased a boat like this, so he relied on the dealer to provide a quality ski boat. So now they want us to pull this thing back out of the water, drive to Angelo from Brownwood, and wait the expected 4-6 weeks for our boat to be worked on since its the busiest time of the year. There goes half our summer... Very dissatisfied.

Jo
Review №74

Great service as always...prompt and thorough. JoJo rocks!!

Da
Review №75

Very courteous, helpful, and had filter kit I needed. Great place to shop .

Co
Review №76

The staff here is very knowledgeable very helpful they take the time and explained everything.

Ro
Review №77

I had a great experience while dealing with Family PowerSports, purchasing a 2013 --610 Mule Saturday April 6,2013. David Aylor explained the units to me very well, while not being pushy and stood behind everything he said. Levi was very helpful in going over the unit,being very informative with the functions of the Mule.And last but certainly not least Chance was very helpful and very informed on the financial closing of the deal.Thank you.Robert Baxter

Ga
Review №78

David made this purchase of our new Polaris ATV a great one! He answered all of my questions and was very responsive over the phone. He even drove the sale home by staying after store hours in order for me to pick it up!!

Mi
Review №79

Looks to have good stock,some prices high. Staff helpful

Ga
Review №80

I came in for a new rear tire and left with a new rear wheel, bearings, break pads,break caliper bracket...and the new tire. Due to Mr. Subias diligence and concern several problems were discovered with the rear wheel which required its replacement. Since I spend many, many miles at highway speed I now feel confident that all is as it should be and I am safe. I would also like to thank Levi for his courteous help.

Ma
Review №81

Dont take a Honda generator to this place for service, they have no idea what they are doing. Totally screwed up my EU3000i. I had to take it somewhere else after they attempted to fix it 3 times.

Su
Review №82

Great place great staff. David is fantastic to work with!

ju
Review №83

First of many reasons you should buy your Boat or any recreational vehicle from the guys @ Family Powersports San Angelo is they truly care about their customers no matter what and will do whats right for the customer no questions asked. I was driving all the way from Austin on a Saturday to purchase my new Malibu and not only did Steven and all the guys stay a couple hours past closing time but they rolled out the red carpet when we arrived. Most dealers ONE would not have stayed late and TWO would have rushed to hurry you out! Well not these guys We pulled up and was greeted by Chris their Malibu delivery specialist and then Evan, Steve (GM) and Jonathon with excitement to have us. There were no steps missed in this buying process they knocked it out of the park and made every dealer I have ever dealt with look like chumps. I will make sure that anyone I come in contact with buys their Boat or Rec vehicle from these guys! A TRUE CLASS ACT!!!! I hope this reaches the OWNER cause he or she needs to know how impressive of a TEAM he has!! THANK YOU STEVE HARPERCheers; Justin Custis

ti
Review №84

Didnt have the exact model I wanted so they went out, found it, and got me the price I wanted. Kyle and Justin are awesome and I would definitely recommend either of the two.

Mi
Review №85

Wish I had a few of there great toys

Sh
Review №86

Good selection of things you need for other than a Harley Davidson

Ma
Review №87

I was in your store not too long ago as an Out of Town visitor looking for some mens rain gear. Bobby was most helpful in assisting me with the selection. He is an asset to your establishment and would definitely highly recommmend him going forward to any potential customers in the future.

Re
Review №88

Good place for safety equipment. All the other reviews seem to cover buying the actual vehicles or parts for the same, with the exception of Tonys oh-so-helpful 3-word review. I cant argue with them, but I didnt go in there for vehicle stuff; I went in for PPE (personal protective equipment). In that respect, the employee - when he finally noticed us - was incredibly helpful. He stayed with us the whole time, finding the right size and style gear instead of trying to sell us the highest priced stuff.When all was said and done, we walked out with 2 full-face helmets ($100 and $200, respectively), 2 jackets (about $150 each), 2 sets of gloves (about $60 each, which I believe was a bit expensive), and a quick-release for one of the helmets (less than $10). Im sure we could have found cheaper somewhere, but we did get good-quality gear for the money.If you need a bike or other vehicle, go ahead and shop elsewhere. If you need PPE, dont be afraid to browse this particular store.

Cr
Review №89

“The product that I ordered was just as expected, and look forward to doing business again in the future.”Furthermore, their process for ordering is outstanding and timely. Thanks again!!!!!!!!!

Me
Review №90

Fantastic service and staff! I had a wonderful experience purchasing my first motorcycle and Im glad I didnt go anywhere else!

Te
Review №91

Great place to get your Texas state inspection for your motorcycles. Very friendly staff.

Li
Review №92

David Aylor --“Great guy to work with, had exactly what we were looking for in stock. Will be purchasing from him again.”

Th
Review №93

Jason and Michael will go above and beyond to help you find the add-ons youre looking for. They just spent an hour or more collectively, looking for the stuff I wanted.

Sh
Review №94

Evan was extremely nice and I will do business with him again.

bi
Review №95

Get youre insurance here sherry is awesome

Ra
Review №96

“Evan did a great job on my purchase of my Yamaha FX SHO. He is very knowledgable and helpful. Wade and Justin were also great to work with. Thanks everyone for a great job!!!”

jd
Review №97

My husband and I went to the San Angelo store to have a look around and found an awesome seadoo. Evan which was our sales rep. said it worked great and ran like a charm. We have been done wrong in the past by other people regarding seadoos which I told them about our experience, and he assured me they would do right by us. We took it out it ended up having just a few minor problems. Instead of leaving us high and dry, Evan and Stephen the sales manager REALLY worked VERY hard at making it right. THEY are awesome we will ONLY do our business from now on with the San Angelo office, they are honest and true to there word. They made us feel very assured that they would get the job done, and the little problem fixed. Which they ended up doing, and now our seadoo runs GREAT I highly highly advice EVERYONE to do business with Family Powersports in San Angelo, they wont ever give up or let you down!!! Thanks Evan and Stephen for everything you guys did for us!!! - Justin and Heather Weatherby!

Vi
Review №98

They have everything!

de
Review №99

Friendly staff, great service...

Al
Review №100

Great for geetin parts

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4160 W Houston Harte Expy, San Angelo, TX 76901, United States
  • Site:https://familypowersports.com/
  • Phone:+1 325-947-2453
Categories
  • ATV repair shop
  • ATV dealer
  • Boat dealer
  • Boat repair shop
  • Motorcycle dealer
  • Motorcycle repair shop
  • Utility trailer dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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