These guys are fast, efficient and reliable. They do a great job and Are very fair.
They were so polite. I just bought a car and didnt have the tool for my lug nuts that have a lock. I was quoted 300 to fix at Firestone and discount tire took them off for me for 40 and gave them back and were just absolutely customer oriented and friendly. Would recommend them and will be coming back for tire stuff.
Above and beyond to remedy an oversight.Clint, the store manager came out to my work (15mins out of town, on his lunch break!) with his own gear to fix an oversight that occurred during my tire rotation. They have good customer service in general, but this action speaks volumes about the management at this store.
As usual great service. Had a flat on RV, wanted tire replaced quickly so I could get back on the road. Quoted a couple hrs since they were so busy, was out in less than an hour.
I love discount Tire, they are nationwide and are always super friendly and helpful. I always find great prices on tires and I know Im getting a good product otherwise they fix it with their warranty program. I cant understand why people would any where else for their tires.
Ive got all my vehicle tires here, never had any problems. Im thinking about going back and getting wheels now. Great job!
One of the few places to get free air in San Angelo. Only place in town someone will do it for you.
They took care of me! I needed only two new tires on my truck. They couldn’t get the tires to match in time but they found ones pretty similar to what was on there tread wise!
These guys went above and beyond to get me in and out quickly on July 3rd. Friendly, professional service even though they were so busy. Thanks!
Fantastic service, great prices. They price match and did get back to me quickly on this. They placed my order and have been very friendly and professional every time I have contacted them. Cant beat the warranty! Great job!
I was in need of assistance while out of town, I had a little incident where I had to replace a wheel and tire. Discount Tire employees, took me in treated me like family and gave me the best deal possible with additional options. The tire and wheel were both replaced and I couldnt be happier. Did it match my other tires? Well no but was I safe and felt at ease being so far from home, heck yeaha! Discount Tire was busy and it was near closing time. The employees were AWESOME and the service was EXCELLENT! These guys work hard and have self pride. They support and represent the Discount Tire name and brand all while being professional. Thanks guys for being so Awesome in a town where you are much respected and talked about. See I spoke with the same family and friends. They all said yes, thats where I go to get my stuff taken care of. Awesome deal and yall deserve to succeed and reap rewards while doing so. Thanks again and keep up the good work!
Great custoner service. Want to thank you Mr Justin James. Very knowledgeable person. Helped me out in selecting tires and wheels for my Ram. Very friendy work place.
Love this place. Always helpful and fast!
These guys kill it for us every time. Ive never had a negative experience, and will continue to go there for all our tire needs.
The staff is friendly and helpful. They do a great job getting you the information you need to choose a tire. Id definitely recommended scheduling an appointment.
Great place, with awesome and friendly people. I was even offered a job. I would like to personally Clint and Loupe
Charged me way more than the tire was priced online. New tire is missing lug nut. They hounded me about purchasing more than the tire I needed.
These guys have done me an excellent job every time all the time Ive ever gone in there.
These guys are great.always fast and stand behind their product.prices are a plus also.
Always goodTakes good care of customers
Great prices and service
Awesome place great job everyone.
Came here to get my tire patched and they were great. Very friendly staff. It didnt take too long. Definitely will be back.
They were friendly, efficient, and as far as time they quoted, it was spot on to the minute!
Love this company. They ALWAYS stand by their products and deliver GREAT Customer Service.
I think its very nice and generous that they check your air in your tires and air them up for you. Good job guys and thank you
I will never buy tires any where else. These guys take care of you. And no matter where you travel to theres always a discount tire in case you run into any issues. Keep up the good work guys!
Discount tire always gets us taken care of but today they saved us got us new tires after they were incorrectly patched by discount tire we went with yokahama excellent product My only complaint is I wish the technicians would pay more attention to what the hell theyre doing and slow down a little bit so I dont have to come back twice to fix a issue we could have prevented by paying attention in the first place. They have Very young guys working here keep your eyes open walk around your vehicle after there done .
4 tires. In and out in less than an hour. Very simple.
Came in after 5 p.m and was out before 5:40 p.m. Quick service and very helpful staff.
We were in need of new tires! The guy who helped us was very helpful and knowledgeable about what he was doing. Discount tire was out of our way from our destination but since we had a blowout near Mason we drove to San Angelo and they fixed us up w new tires. We didnt have to buy all 4 but why the hell not since we had to stay in Mason. Wait time was a little longer than what was told to us but were on the road now and heading to Amarillo.
Always great customer service. I got there at 545pm and they close at 6.He said we stay til the last customer is serviced. They did....with a smile.
Julian was excellent, great customer service
Great friendly staff! Excellent service! Had an appointment and it was done very quickly. Very satisfied with the service I received. I highly recommend! I will be back for my tire needs and future purchases!
Pretty disappointed with my recent visit I am a frequent customer with this store everyone there knows me by name as I know them I was in the air check line before 6pm with only one car ahead of me I was next in line by the time I was up it was 6:04 they pulled the air check machine inside and refused to check my air pressure saying it was a new rule no more after 6 I can understand this if I had pulled into the line after six however I was in line prior with only one car ahead of me 10 more minutes to check my air pressure isn’t going to hurt the company’s pockets to ensure someone has the proper air pressure for numerous safety reasons this really set the bar low for them if this is how they treat returning customers it really makes you wonder what their company values are
Went in needing a fix to my flat tire and my experience was amazing! I was ready to drop a $50 but was surpirsed when they said it was a free service (since it wasnt on the wall of the tire). The guy who changed my tire, I think his name was Eddy, was very professional and humble. He did an amazing job and was a rather quick service - I was in and out within 15 minutes. What a pleasant visit!
Needed 2 new tires for my pilot car and they got me in and out thanks guys for keeping me rolling.
They were very busy when I went, but I had an appointment and was able to have all 4 tires replaced in about 45 minutes. Ive always had great service at all the locations Ive been to.
Best tires and service!
Had appointment got in at time was out good time well done
Best tire joint in town!!!
They were very efficient and professional experience excellent
To busy for a frequent customer for 12 years but cant find a lower price for tire warranties.
Always nice going there. Courteous and fast service.
Great service in the Air Check line, with advice about a tire that needed to be replaced.
Replaced our tire, happy with the service.
Ive been standing here for 15 minutes without anyone acknowledging that I am here. They love to answer their cell phones but not deal with customers
Absolutely the best tire shop hands down!
My experience was great thank you
Had my 08 Buick Enclave tires looked at. And balanced ( no charge) and while there was Abit of a wait. ( They were of course busy) it still did not take all that long. The staff was friendly courteous and helpful. Typical upscale tire store, busy but well managed. Clean interior / exterior. Lots of parking. I like doing business with discount tire. They always know what they are talking about. And Always strive to ensure that you leave there with the correct tires in your vehicle. And that you feel confident about the people youve dealt with and the quality of service. Which is why if at all possible I always try to go to a discount tire store for my auto tire needs
I always come here for all of my tire needs. Pull up for a quick and free air pressure check. Come in the morning for in and out service
I was offered a certain amount of credit for tires..But Im in a hurry to get to San Antonio..I need all 4, But I could only get one...Now I was offered credit but I had to pay so much up front, That I didnt have...I only could afford 1, I payed out my pocket...I was expecting credit so I could pay monthly payments...I really wanted to get this...But whats the use if you have to pay half up front...And make monthly payments...
Service was great 👍👌
Always friendly and fast to check and service my tires.
Knowledged and friendly. Came for 4 new tires and they had best prices in town. They did wonderful job. Only reason I dont give 5 stars is because we was told an hour and a half and ended up waiting 2 and a half hours due to longer then expected lines
The best place I can recommend for affordable tires for your vehicle. If you have good maybe decent credit Ive heard you can purchase them that way and just do monthly payments. They also listen to you and will try to work with whatever it is you can pay for your tires.
They put air in the tires
Best discounts !
Very nice good customer service...just needed some heat in the waiting area
If you need tire repair or replacement look no further. Great job and peace of mind on every visit! Honesty is their best policy.
The service that I’ve received at this location is best described as subpar. This location did not notify me that my tires were received nor at the store waiting to be installed. I had to call them to check on the status of my tire. Once arriving to this store, the associate who assisted me informed me that they weren’t there but when I called they said the tires were there. After 10 minutes of waiting, the manager finally verified that my tires were there. Obviously, this team Is disoriented and clueless in their operations. Disappointing service to say the least.
Great service. Jacob, Matt and Martin super helpful, knowledgeable and informative. These guys are a well oiled machine. Very professional and friendly. Definitely recommend!!!
Joseph did an AMAZING job on my car
They take care of people, not just selling tires like you would expect but checking your tire pressure for free and making you feel comfortable.
I ordered tires they didnt arrive so they sold me a higher priced tire at the same price. Swapped out different size rims to get sensors with no extra charges awesome service hard to find anymore especially In A chain. Great Management Thanks Clint
I had the most wonderful experience today. Such a big help from the staff. The assistant manager helped me, explained what was wrong with me and went as far as looking up resolutions for me. I will be back for sure!!!
Fast, friendly, and gave me a great deal on tires. One of the best Discount tire experiences Ive had.
I set an appointment for 11 and was out by 1. Jacob helped me. He was so sweet and explained all my options including pricing and quality and made me aware of any promotional offers as well. Everyone that was there was so sweet and respectful! Every place should have this type of customer service.
Always good experience at discount tire. They are always packed though.
I absolutely cannot express the gratitude that I have for this discount tire location, I would give them more stars if I could. Clint Morris and his staff are the most efficient, respectful, trustful, awesome, and caring tire store around and I moved here from a small town in Kansas where we got our tires from the local guy that was really good too. Today this manager and his team surpassed the local tire shop by leaps and bounds without looking back. They truly look out you’re safety and they care about their community. I completely recommend everyone to get all your tire work done here, you don’t need to look around. Thank you Clint for caring and you will have a customer and advocate for life!
I have never had a bad experience with this store. All of the staff are nice and informative. They are willing to fit me in and help me find a flat or check the pressure in my car. The staff tries to find the best deal possible for you too. I am very pleased and wouldnt want anyone else to touch my tires.
Went in for a tire repair, they were quick and very friendly. I have been to many Discount tire stores all over the United States, and this one is just as customer oriented as all the others!!!! Absolutely love these guys!
Great place for ALL tire needs! Very fast and professional! Removed a nail from tire and patched it for FREE!
Quick, affordable, and excellent customer service!
I started coming here 8 years ago because I knew amd trusted guys that worked here and I keep coming because, even though I dont personally know the staff, I still feel the same level of trust because theyve always dealt with me professionally and with the greatest customer service. I sat back and watched multiple staff members serve a very wide range of customers- men, women, young adults, elderly, and Spanish speaking, the wealthy buying full set of high end tires and those struggling to replace 1 needed tire. Every customer was treated with equal respect and urgency and I was just really impressed with the consistency of customer service. Great job guys- hopefully I dont have to see you soon, but I know Ill be taken care of if I do.
Eric has always been so helpful and taken care of us when we had any issues with our tires. This is a great place to come to..
They took care of everything really fast. Was an in and out trip and very great prices.
They always been really good to do a good job at a decent price. I have been using them from 1992.I have been in about 10 of their store s
Fast and courteous.
Very detailed information, thank you
Treated me like family and fixed my car with no problems.
Literally took less than 30 minutes to get my flat tire repaired and it ended up being free! Outstanding customer service! Definitely recommending to everyone!
The guys there are so helpful and considerate. Can’t remember the older gentleman’s name, but I’ve had him twice now and he’s great! Keep up the good job and great customer service
Great service
Did not have to wait long fast service knowledge of service what I needed ask questions what were my concerns customer service could of been better but it is a busy fast pace business!
After going a few other places in town, I would highly recommend DT on Sherwood. The staff has outstanding customer service, speediness, and empathy. It is a chain store, so youre set if you ever have an issue outside of town. Dont let their name fool you, they help you find quality tires within your price range.
The staff always takes excellent care of my needs. They get me in and out as soon as possible. I appreciate the great customer service.
Had a tire replaced here and they aired it up way past the recommend psi. Which is 32 for my car and the psi I picked it up at was 41. Not very safe to have it aired up like that.
Will be going back again great fast friendly service
I walked in the door to get a repair and rotation. The guy tried to sell me tires from the beginning without even looking at my tires. I told him I wasnt there to buy today just the repair and the roto. He then goes and does an inspection and while the tires are at 4/32 of tread he would not rotate the tires and tried to sell me tires again. I finally just told him to forget the rotation and just repair the tire. I will certainly think twice about where I purchase in the future if Im going to be a hard sell every time I walk through the the door for their free services.
Tires at a reasonable price and good staff.
The people there really helped out my mom who was on the road and had a blowout. This isnt the first time that she used them and I have only good things to say about our experiences. I think Chaz really went above and beyond what most people would do. The service was real fast as well even though they were busy and about to close on a Saturday afternoon.
Everytime I step in there its the same great customer service and willingness to help with great attitudes
Great place. Great tires and service.
Caught a nail. Discount tire fixed it right up. Great people.
Arrived at 10am, checked in. They asked us to come back at 1130. Came back at 1130, said there were 2 cars ahead l, sat at till 1215. Asked how much longer said there was 3 cars ahead of us.... HORRIBLE SERVICE.