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Marble Slab Creamery
4553 Sherwood Way, San Angelo, TX 76901, United States
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Marble Slab Creamery
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C.
Review №1

I ordered the Mocha Cappuccino Fudge ice cream cake for my husbands birthday. It was beyond mediocre. The flavor is described as cinnamon and coffee ice cream but there was not one hint of either... For $35.00, youd think there would be a redeemable quality to the ice cream. I mean... its ice cream. Its hard to mess up, right? I honestly thought so until this purchase. Ive even tasted goats milk ice cream that was better than this (at least that one tasted like cheese, lol). This one doesnt even have a vanilla flavor... just sweet and tangy(?).I was excited to get this for him because he loves coffee ice cream. But after the first night of attempting to eat a slice of this cake, he hasnt taken a single bite. His only requirement for ice cream is that it has flavor. This does not. A spoonful of sugar has more flavor than this thing. A spoonful of any artificial sweetener you can pick off the shelf tastes better than this. It really is a huge disappointment.Dont let the images on the website fool you, look somewhere else. I regret making this purchase. Please dont waste your time or money on an ice cream cake from this Marble Slab Creamery unless your goal is to be disappointed. If so, by all means.edit: I added the cinnamon sticks on top.

Ma
Review №2

Not a big fan of ice cream but my kiddos are and they love it.

Ry
Review №3

Got dinner in this plaza with some friends and we all figured wed give this place a try. I was absolutely floored, this place is amazing. For one, the staff was quick and professional. The ice cream portions were EXCEEDINGLY generous for the price, and it tasted amazing. 10/10, keep doing what youre doing.

Da
Review №4

1st time here and I got the coffee shake and their wasn’t anything really coffee about it, it was more of a vanilla shake with chocolate swirl (a bit pricey for a shake. But I’m sure they have other good selling points like the add-ons (candy). Might give them a second chance.

Mu
Review №5

Love the creaminess of the ice cream here! They had a good selection of flavors and add-ins! I will definitely be coming here again. The other nice thing was that there was plenty of available space/tables and chairs to sit outside. Staff was patient with me wanting to taste and very nice :)

An
Review №6

Went here for the first time and some how they were out of everything. They had like 5 flavors to choose from. Apparently they had ran out of milk but if thats a major part of your business I would suggest you be on top of that. So with that being said that shows a slack in management and someone dropped the ball by not ordering enough product or better yet no one took the initiative to go out and buy milk at the store if not enough was ordered. If business is important to you, you would do all necessary to be prepared for anything and have a plan B to avoid the lack of product and being told that everything on the menu cant be made just whatever they had already made.

Je
Review №7

This was one of the worst experiences ever!!! Decided to take my kids out for some ice cream only to be disappointed with horrible ice cream and even worst service! Not to mention the hair that was in our chocolate fudge sundae!! So disgusted!! The little girls working need additional training!

Ad
Review №8

Just OK. The ice cream is very soft and melts surprisingly quickly. The waffle cones are good, but you should probably get a cup unless youre ready to get messy. The mix-ins are the real selling point and were plentiful, but the ice cream was only average.

La
Review №9

Was looking for a dairy free option, but only found sorbet here. It was good, even in a waffle cone. Quick service, friendly staff.

Ra
Review №10

Very helpful and accommodating staff. Standard flavors, but crazy amount of mix-in options and all very yummy. Great shakes too.

St
Review №11

On the door it says must wear a mask when inside. There were people inside who had mask but werent wearing them. And still seemed to get service and was even aloud to lean all over the counter. I didnt feel safe getting anything from here due to there being a pandemic in all. I honestly think they need to be shut down. I have photos and video of the whole sherade.

Am
Review №12

My kids love ice cream. So we decided to go to Marble Slab Creamery. Their ice was delicious and we all finished our ice cream. I love how they add your toppings to the ice cream. They dont just put it on top, they mix it into the ice cream. They have so many choices. Well most definitely be back!!

Ga
Review №13

Updated review, best ice cream place EVER!!! I love this place so much, and now that I have a better understanding as to WHY there was no vanilla ice cream the past 4 days Im a bit more empathetic with them. I was so happy to be able to FINALLY get my favorite ice cream!!!! My favorite thing to get is vanilla ice cream, brownies, coconut, cherries, and some chocolate drizzle on a sugar cone.

Cl
Review №14

Best ice cream in town, we usually go to this place and the quality is always the best, lots of options for add ons too

tr
Review №15

Great service and friendly smiles. It was a nice family outing.

Jo
Review №16

Young lady at the register was extremely rude. We did not even stay and will not be back.

Br
Review №17

The ice cream is good but the service was lacking as followed; we stood there for a good 7 minutes without being helped and were met with what I can only assume is a new staff member working by themselves. They were not wearing any gloves and could not follow simple instructions and was slightly rude.

Ti
Review №18

Great ice cream! Customer service was pretty good too. We will definitely be back next time were in town.

pa
Review №19

They are open i dont know why it says closed. coivd hours are 2pm-8pm drive thru only

Je
Review №20

Try a Cookies & Creme & Coffee milkshake!

Ja
Review №21

Soo many flavors!! You can mix any ice cream together with as many free mix-ins as you like. The plain cones were free just like the mix-ins. They even have a rewards system!! I love it here!

Ba
Review №22

Blue cotton candy and pink bubble gum youll thank my later

Am
Review №23

Very clean place customer service was great. & ice cream was delicious

Pa
Review №24

Great Ice Cream! Excellent Employees! Glad for the Military Discount because Im on a budget.😊

Jo
Review №25

I LOVE Marble Slab! The ice cream is fantastic and the variety of both the ice cream, toppings and cones are numerous. The people that serve the ice cream and make the cones are talented and friendly. Its also right next to the theater, which makes it perfect for an after movie treat!

La
Review №26

Great icecream, not the best ice cream shop Ive been to, but great. The only thing I dont like is that everything just feels mildly sticky. And I wish they sold water bottles there because everytime I get icecream I want water. Staff is nice, it is a little pricey though

Ti
Review №27

Top notch customer service! Very friendly staff. They greeted us as we walked in, held good conversation while preparing our ice cream, and went above and beyond to help me out. I was traveling home to Odessa and realized that my favorite icecream shop was two minutes away! We stopped in and I ordered a pint of ice cream to take home to my mother, as it is her favorite as well! We have about a two hour drive home and we’re worried about it melting. While we ate, the lady offered to put it in their freezer to make it as hard as possible and then put it inside a bigger container to keep it insulated and from leaking all over the car. This was the sweetest gesture and I want to give a big Kuddos to the two girls working today, 2/10/2019! Keep up the great work and thank you for helping me surprise my mom!!

Se
Review №28

Staff was extremely sweet to our family, especially manager. Our twins felt special.

Ch
Review №29

Very good but business can vary based on showtimes of movies across the street

Er
Review №30

This place always satisfies my sweet tooth. What I love about this place is that you can add any extra toppings to your icecream free of charge and the icecream is always good. Oh yeah they also have a drive through when you dont want to get off.

De
Review №31

The lady handling the front was rude.

Sh
Review №32

The girl that was working here today was very rude. Didnt even say hello. And made it very uncomfortable. I didnt even know to order anything since she didnt acknowledge us. We were the only people even in there

Fa
Review №33

The works are nice and I really enjoy the banana split

Ju
Review №34

We love their ice cream great place to enjoy.

Da
Review №35

Awesome ice cream selection, and the mix -ins are endless.

Ap
Review №36

My fav in san angelo!!!!

Ri
Review №37

Nice atmosphere but a bit pricey for ice cream

De
Review №38

Came in today, got looked at by staff and had one finally come oddly twirling (awkward) tried making order but they couldnt make the order because low supply, laughing it off, and the other like I dont even know how to do those. I started feeling uncomfortable and just left. I see your hiring is it to fire your unprofessional staff?

Ma
Review №39

I like the ice cream here, but I recently went about an hour before closing time and they had already removed several things that they normally serve. I was unable to get what I wanted. Also the girl serving the ice cream had a charm bracelet and no gloves. Seemed quite unsanitary to be sticking her entire hand in the ice cream containers, then going to cash register and then back to serving ice cream. Makes me not want to go back any time soon.

Cr
Review №40

Everyone wins with ice cream

mi
Review №41

Good family place. Plenty of ice cream selection.

pi
Review №42

Just spent 45 mins in the drive thru. After about 15 minutes the girl came to the window, and said hold on(rudely). I saw they were pretty steady inside, so I said no problem. She helped everyone that was in line. Then 3 huge trucks full of people came in, i saw them walk in while i was still waiting. Instead of telling them that she would take my order, and be right back with them she took all of their orders as well. 30 mins later another associate came to the window and said did she take your order? I told him no. He was apologetic, and tried to make up to make up for the other associate. I ordered only to be told they were out of the ice cream I wanted. After 45 mins, I just said forget it and drove off. Customer service has really fine down here lately, and its a shame, because it use to be my favorite ice cream place. Guess we are going to go back to baskin robbins( and thats a shame).

st
Review №43

It will never get old!!Its the best place to get delicious ice cream from

C
Review №44

Ice cream like it should be, minus all the fillers, artificial flavors and junk. Great stuff!

Jo
Review №45

The staff have always been great, everytime.

Ai
Review №46

Staff was rude and the place was a mess. The ice cream was delicious though so if you can see past that youll be fine.

Gl
Review №47

Great spot to catch some AC when its hot outside

De
Review №48

Pretty good ice cream and shake place. Recommend.

Je
Review №49

Very slow, and the lady working was rude as can be. Ice cream was great, but at least give covers that fit when asked.

Se
Review №50

Coffee milkshake was yummy 👍🏼

Li
Review №51

Great ice cream, not so great customer service but still worth the price.

De
Review №52

Had frat people serving that didnt know how to do anything service wise and didnt get any toppings. Also the layout is backwards

Gr
Review №53

Great place good ice cream

li
Review №54

Great ice cream and people

Ni
Review №55

Great place for a first date.

Br
Review №56

Asked for a milkshake, I got a cup of milk with ovalteen with a scoop of ice cream I didnt ask for. They refused to make it right because I took a drink out of it. I will never go here again.

Lo
Review №57

Best place to get ice cream in town.

Do
Review №58

Excellent

Rd
Review №59

Service was okay the lady got me the wrong scoop of ice cream

Se
Review №60

Good but a little pricey

Ta
Review №61

Best ice cream in town.

Da
Review №62

Friendliest staff in town!!!! Try the cheesecake with strawberries!!!

Ha
Review №63

So delicious!

An
Review №64

My ice cream was cold, very disappointing

Os
Review №65

Love this place.

Ma
Review №66

Just a bit pricey

Ro
Review №67

Expensive

Ma
Review №68

High dollar

No
Review №69

Yum

Sa
Review №70

Yum!

Sa
Review №71

Yummmm

Information
32 Photos
71 Comments
4.1 Rating
  • Address:4553 Sherwood Way, San Angelo, TX 76901, United States
  • Site:http://order.marbleslab.com/menu/marble-slab-san-angelo
  • Phone:+1 325-944-2800
Categories
  • Ice cream shop
  • Caterer
  • Dessert shop
  • Frozen dessert supplier
  • Frozen yogurt shop
Working hours
  • Monday:12–10PM
  • Tuesday:12–10PM
  • Wednesday:12–10PM
  • Thursday:12–10PM
  • Friday:12–10PM
  • Saturday:12–10PM
  • Sunday:12–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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