Irma made my day with her excellent customer service and smile behind the mask! I was impressed with the cleanliness and organized store. Easy to find location with plenty of parking spaces available. Decent selection of various items available, Ask for Irma if you want the best experience!

Very poor customer service I went to pick up an item I had pawn the kids that were working were unfriendly and rude. Once I took my item home I found out my stuff had been restored to it’s factory settings so I called the manager and explained that they had restored my stuff to its factory settings before the last day of grace and was called a liar definitely never returning to this shop. To the owners of this franchise I really hope you change your people who run your business

A sad excuse for a pawn shop. The facility is nice but thats about where that words use ends. I walked in and wandered for 3-5 minutes before leaving. Unacceptably I was never greeted or even asked if needed or wanted assistance before I made it out the door. The kids, or at least they acted like kids, at the counter were too busy having a rather explicit conversation with a friend/customer loud enough for anyone walking in to hear. The place is unprofessional and lacks any serious merchandise. Its just a collection of low end stuff that should probably be in a yard sale not a pawn shop. Dont plan on stopping here unless deemed last resort.

Best prices on Jewelry and Guns on San Angelo!!!

I tried to call twice and both times the phone was picked up and set on the counter. Sat listening to people talking for about 5 minutes before hanging up figuring that they may pick up and answer the call... no one said can I put you on hold or Ill be with you in a minute just sat the phone down and left it.... we will not shop with this store very poor customer service.

This pawn shop is always going out of their way to help. I really appreciate it and the service they always provide, friendly, knowledgable, and professional.

Went in expecting the same customer service I had the time before but instead I was treated like trash and that was by the manager. Will take my business elsewhere. Also have been using this pawn shop for three years never-again!

This place was awesome before the new management they went from 5 stars down to 1.

The Manager Lady was real rude. I Spent alot of money on studio equipment only for it not to work!!

Not always have what Im looking for

Joseph and Erica were an awesome help