This business has horrible customer service skills I was absolutely rushed out of the store before I could even look at merchandise due to arriving 10 minutes before the store closing. I will never shop here again extremely poor customer service. This store has the worst customer service I have ever encountered as I am a traveling registered nurse and this is how we are treated. I would not recommend this store to any of my friends or colleagues.
Arrived at 545 pm, 15 minutes before closing time, however I was pressured and rushed out by an employee. Ill never return, poor customer service! All I wanted to do was repurchase another item, however I felt very uncomfortable and just left the store due to the wig sales person that had no regards for the the owners or daily sales.
Great place to get hair products. Easy access off of Walzem rd. Workers are very knowledgeable about their products.
Its cool.... Going outta business
Store will accuse you of stealing if you dont buy anything they chased me to the door and held me there until I opened my purse and once he saw I was innocent I still didnt get an apology... They are for the black dollar not the black people though
Always the best with customer service and the best prices.
Love this hair store.t hey always have great deals and a good variety of hair. And the staff is like my second family. I think they know my hair styles better than me .
The manager Nadine is very friendly courtesy kind helpful & sweet always going above and beyond her call of duty. She gives good advice when helping patrons making a selection never mind your color or race
Awesome customer service and great products
Something are over priced due to Covid-19
Worst customer service I’ve ever experienced!!!! I bought an item and tried to exchange it for the correct color the next day and the owner refused to exchange it. So just know if you go in there, make sure you buy the correct things. Their outrageous policy won’t allow you to exchange or return it. A store full of idiots.
GREAT store for all of your beauty needs, especially offers a wide-array of hair, human and synthetic!!!
Selection not all that
The associate that works at STAR was very knowledgeable. More businesses need employees like this
There is always someone available to assist when needed! Staff are willing to make suggestions if requested! 🙂
I have beem coming to this Hair Supply store since a Girl. Very nice staff, clean store. Everything is in order
They always have exactly what Im looking for at a really good price.
Nice employees always helpful and this store has competitive hair products
The staff at star are very helpful and driven to find the style you are looking for. From any price range to color or curl pattern they are determined to find your exact look.
Th3y r always h3lpful in my shOpping n33ds...
NICE STORE FOR ALL OF YOUR HAIR NEEDS, GET YOUR HAIR ON LADIES FOR 2018..
Good hair ok prices
Great prices still, even with price increase with items, quality of hair is good.
I love their wigs! Some of the best in San Antonio
I came here for the first time 2 weeks ago. Even though the store had a good variety of hair type & texture in the all-in-one category, they were lacking in color selection ( I like cinnamon to honey blonde, but not the multi ombre look ). They arent overloaded with product like Daisys. The woman on the floor was very helpful, friendly, & approachable. I was the only one in the store for awhile & I was looking around for a long time just because I was indecisive. I didnt feel like I was overstaying my visit. The price points were reasonable. I liked that they carried the Model Model line of hair ( the all-in-one in the pink box, AWESOME! ). I only found that in Austin. I will be going back. In fact for the Northeast side I would choose here over Dailys or Daisys ( Ive been going to those exclusively for about 4 years ).
Good variety and value. Pretty crowded and dark store.
I have been going there for 8 years and theres no other place like it, the manager is very professional and knowledgeable and her and the staff is very patient and helpful everything is done with a smile... Smooches
Very affordable and wide range of products
I like this store
Friendly staff