Incredible products of high quality at good prices. Excellent customer service from the beginning to the conclusion of the work. Eduardo and his staff did a great job.
I will summarize the engagement with MGI. First, the initial installation date was scheduled for the first week of January, but that got pushed for weeks due to all sorts of excuses that I will detail later, and my family didnt have anything but a temporary sink we had to install in the laundry room for a month. The installation didnt go very well because there was a lot of miscommunication between Ed and my wife and Ed and the installer (Dave), and because of a tweak to one of the cabinets the apron on one of the sinks couldnt be installed so Ed promised that they would finish up as soon as we called them, and Dave confirmed the same, so we agreed to pay in full. I reached back out on March 23 to get them to come back and after weeks of communicating with Ed and getting every excuse and explanation possible, and being told that I was wrong about everything, Dave finally made it out today to finish. What was odd about that though is that for weeks Ed was telling me that Dave needed the measurements (so I prepared them), and then Dave needed to know what edges needed to be honed (so I provided that), and then after waiting all of that time and jumping through Eds hoops Dave just showed up yesterday to measure everything himself, and then he showed up today to install the final pieces. So, I am not sure why Ed felt like he and Dave were on the same page but clearly they were not and it seems as though Ed was just making things up in an attempt to buy time.In summary, Ed offers a fair price and then uses subcontractors to fulfill his quotes. He doesnt seem to have any control over his subcontractors so he just tries to keep people happy by providing excuses until the subcontractor arrives, and honestly, that probably works most of the time just fine. I wouldnt ever use Ed again because I feel like he lied over and over and over again when he probably could have just told me that he is doing his best to get the subcontractor to the project and was having a hard time doing so. I also dont like that Ed blamed my wife for problems that clearly werent caused by her. She did make the project more complicated when the installation crew was on our site because she saw opportunities to make things better, but the vast majority of complications were caused because nothing was templated and the installer hadnt communicated well with Ed, and because the installer wasnt paying attention to the fixtures - they were just cutting holes for common fixtures instead of the right holes for our fixtures. Again though, for a simple project I doubt there would have been any problems, but ours was a very large project with details that needed to be paid attention to.
I absolutely recommend this wonderful company for your home projects. From beginning to end, they demonstrated such great character and attitudes. The quality of work is top notch and I couldn’t been happier with the results. Thank you so much for making this step in our kitchen remodel process such a smooth one.
MGI was very efficient when installing our countertops and were always communicating with us through the whole process and had very competitive pricing. Definitely would recommend them to family and friends.
Edward and David are a great team, Im been in the military for 20 years and I always go to 2 or 3 different companies for estimates on almost everything I purchase, I did for my countertops and these guys are cheaper than the other 2 companies and their worksmanship is beautiful. I would Definetly referred Edward and David to everybody that I know due to the price and quality work. Thank you guys for helping me on our beautiful kitchen
Great quality work A+++Would highly recommend.
I had a great experience with MGI Granite. From the first day I contacted them I got a great price. I was also able to pay with my credit card so I can do payment instead of one lump sum payment. I called them about final touches and they quickly addressed them. Great company.
These guys were fantastic. I needed some granite done quickly. They came out same day I called and were able to fit me in a few days later toInstall. Price was perfect. The two guys that installed it were amazing as well. Highly highly recommend.
This company offers incredible customer service. Would recommend to anyone. Ed went out of his way to make sure any issues were taken care of.
Very pleased with my bathroom granite installation from MGI Granite. Ed provided a competitive and reasonable quote from the start and came by and measured the next day. The fabrication process was relatively quick and the installation went great. Highly recommend.
Edwardo and his team did a fantastic job with my kitchen and bathroom counter tops. No seams, perfect cuts. Super courteous crew. Thanks again Edwardo to you and your staff job well done.
Eduardo and his team were so professional from beginning to end. I love my new laminate floors...no more carpet!!! I highly recommend MGI Granite, they are very reasonable with pricing and very professional.
MGI did the granite for our house. The counters were actually a little bigger than what we originally thought but they did the work for the original quoted price which is pretty solid in my book. Turnaround time was less than a week and communication was good. Highly recommend!
We had 5 different companies out to give quotes for granite countertops for our entire home. Ultimately, we chose MGI Granite because of competitive prices and an endorsement from MJ Granite where we purchased the slabs.We are enjoying our new countertops, and love the difference they’ve made to the appearance of our home. We are satisfied with the quality of work also.I recommend giving Ed and MGI Granite an opportunity to earn your business.
Awesome job! Crew members were very respectful and professional! Highly recommend these guys for all of your counter top needs!
After receiving a quote for over $11,000 to replace our granite in the kitchen from a big box store, I decided to give MGI granite a call. They did exactly what we wanted for a third of the cost. They were very responsive before, during and most importantly- after the job was complete.A month or so after the install, I noticed the job needed some more caulking. I contacted them and they came right out to make the repair! Very satisfied and would recommend to anyone wanting great value for their money.
Excellent job! Took care of all my granite in house. 100 percent satisfied! Thanks and keep up the good work !
Fast turn around and great communication! I had a very small job but they still were very quick and responsive! Reasonably priced as well!
MGI, Eduardo and crew were the best in price, work quality and coordinating the entire process. No stress, no questions, no going to Austin to pick out our granite. One stop shopping. One week!!! Done!!
Excellent quality, great price and super fast service. Would recommend to anyone and will definitely use again!
Great prices, awesome installers. Ed is great to work with and goes the extra mile to satisfy .5 Stars!
Great job they did! I’m very happy with my kitchen now :)
Great company!! Great job!!!
Excellent service