Came here on March 9, 2021 4:30pm and it appeared that the young man behind the counter was bothered by our visit. Customer service was less than friendly. I always say if you dont want to work here then quit. I dont know who did him wrong but dont take it out on the customers. At the very least fake a smile. The dessert was tasty and looked pretty. We even said thank you and the usual Youre Welcome was not given. This dude needs to be trained on customer service.

Friendly staff, nerdy decor, spacious, and wide variety of drinks to enjoy! Would definitely recommend anyone to try them out. My only critique would be the lack of music and seemingly bland taste or rough texture in some of the drinks and jelly. I had the taro milk tea and it was slightly watered down, but Ill give them the benefit of the doubt and assume they put too much ice. As for the coffee jelly I had with my mocha milk tea, it was very tasty, however the texture was too hard. Jelly needs to be easy to slurp and chew. Big props to them being generous with the jelly and tapioca! About quarter or more of my glass was filled with jelly/tapioca~ 💖

Awesome place to come by yourself or with friends and relax. There are cool painting on the walls. Cute stuff in the counters, free WiFi, board games on the back and sofas, friendly staff, very clean, affordable, and of course delicious!

The regular size is bigger than you would think. The ice is very light and fluffy and Very different from traditional shaved ice. The strawberry flavor has a light flavor, not powerful. The milk flavor tastes just like ice cream.

This was my second time going, first time was around when they first opened, it wasnt great but I just assumed it was new business jitters. Went again not really impressed, it was so sloppily made. Noticed there was no hand sanitizer anywhere, and the bathrooms didnt have soap or paper towels. It felt kinda gross using the pens/highlighters/ with no way of cleaning my hands.

Snopioca is a must if you’re ever in San Antonio!!Cute cozy spot to get your tapioca. Love the fact that paintings from local artists are on the wall of the store.

Not even worth any star! Came here at 12:15pm when the sign says hours are 12-10pm. Door was locked and an employee showed up 5 mins later talking on his phone and went into the store but locked the door right away while we were standing by the door. We tried opening it but it is LOCKED; so we decided to leave. If you can’t open at 12pm, please change the sign! And if you don’t want any business, please close the store! Never seen such a bad business in San Antonio and never write such a bad review!

I actually like this place but today(6/23 6pm) my friend and I went in to get drinks, I ordered Taro milk tea with boba. The lady behind the counter told me that Taro is not available, dang, Ill get the thai iced coffee... they didnt have that either so I settled on a Lychee slush. The slush was still tasty however about 20 minutes into chilling out with my friend, a girl walks up, orders a taro milk tea with boba... and then makes it.TL;DR: Girl behind the counter told me they were out of somehing and served the thing she said they didnt have to the next person that came in 20 minutes later.

Taro milk tea and banana strawberry smoothie tasted great! Major downfall, customer service was extremely poor. Young man seemed bothered by having to get up from sitting at his table to taking my order. I had to be the one greet him, and no reply back. Poor Customer service reflects bad on the company. Mind you I was the only customer in the entire place and no welcome.

Lovely place to hang out with friends. The strawberry milk tea is one of my favorites!

We came to snopioca at a quiet time but still very enjoyable. Their atmosphere and decor were very nice and they had vintage game systems and other forms of entertainment. I had taro flavored shaved ice with condensed milk and mochi. Simple but flavorful.

Very good selection, friendly staff, try Rose and Honeydew, they are really good

The shaved ice? Was really good we got the volcano something had Oreos strawberries chocolate syrup and I think caramel syrup. I also got a Thai milk tea with tapioca it tasted a little watery but was still okay.

Great employees, but the customers seems to be from the lower end of the iq spectrum I saw an employee ask them to were a mask and the customer started screaming at them. This isn’t a one time thing it happens a lot when I go and just customers being rude.

Too sweet for me. We didnt finish our orders, they were too large for a dessert. Kids just ate toppings and left the shaved ice. This is the place of you like super sweet shaved ice. This isnt for us. Its got games, which is good.

Throw in some Asian zing to a light and subtly sweet dessert and you have a perf mix up! Another great addition to the growing local diversity of dessert joints in San Antonio. Thinly shaved ice with all sorts of flavors and then choose your toppings and sauce. I got the taro flavored shaved ice with red bean and tapioca toppings. I also got to taste the mango shaved ice with chamoy sauce. It was gooooooot and love the toppings.Its a cute place decorated with cartoons and they also promote local artists and their drawings. They have many drinks to choose from like shakes and smoothies all with tapioca options. If youre looking for not so overly sweet dessert and a twist to your normal shake and smoothie, I would definitely try this place.

Very tasty fresh treats. Good location. A little crowded

Was super excited to try this place but when we got inside we were not even acknowledged or welcomed. Try to get options from the young man who was working and he couldnt really help. He said he didnt eat anything from the menu. What a disappointment. Willing to try again...but probably not.

I ordered a large condensed milk snow cup with strawberries and chocolate syrup. They were out of wafers and peanuts. This particular snow flavor was just a base to hold the toppings. Id suggest getting a flavored snow to contribute more to the dessert. My mom liked the mango snow with lucas and chamoy.

Whenever we are in San Antonio, we stop here. It is the closest thing to real Taiwanese shaved ice we have found in Texas. It is really good and totally worth a try even if you are just used to regular shave ice.

They were out of a lot of things pocky and chocolate icecream.

Been here two times now. The first time to try some snow which was delicious. Second time to get out of the house to do some work. I got a boba drink this time and it was great. The boba is cooked just right with the right amount of sweetness. The drink itself was very refreshing and a flavor I havent seen before (pea flower lychee elixer). The snow is very tasty and customizable. 10/10 would come again.

Super cool place and the prices are good as well :)

No matter how far you must drive, its very much worth it!

First time. Dude was nice. Wasnt a bad wait. Got a fruit bowl w Reg ice cream and added coffee jelly bits. Good..Matcha Reg sweetness, which was too sweet for me.. And mango popping balls. Pretty damn good, would do less sweet or no sugar next time.

It says it closes at 12am. We drove 40 minutes and it was closed.

Very fun atmosphere and a good selection of options for customization! The texture of the snow was very surprising but equally delightful (I was craving a light but sweet flavor and the milk tea snow hit the spot!), and I hope to go back soon to try their boba selection!! The regular serving of snow (their smallest size, since I eat like a bird) was MUCH larger than I expected though--definitely not a complaint, but Id say to make sure you come with an empty stomach (or a friend!) ready to gorge on sweet snow!

Great idea of a light dessert that feels like ice cream! Snopioca is a perfect place for any age group to hangout with. May it be for families, college students, co-workers you name it, Snopioca will give you an experience that can satisfy your taste as well as your time!

I loved the fruity ice cream! Plus they give you a lot for a low charge. Mango with kiwi and lichee was the best flavor. Their service is also fast, you can go with friends or family!

Super chill and friendly spot. Walls filled with artwork from various artist. Got the mango shaved ice cream with lychee, passion pearl, and mochi. It sure hit the spot after a 🔥 day in the sun.

A young woman (Angela) working the closing shift on September 3rd showed no compassion nor interest in the two groups of customers who came in (of which I was one of).I normally am blown away by the customer service of this location’s employees: friendly, personal, funny. However, if this young woman is the kind of staff this location is willing to allow to represent the company, perhaps it’s time for customers to look elsewhere.

I tried the classic milk tea with tapioca for the first time I was worth the wait and the employees were friendly.

Great serving sizes, tasty options, friendly service. Love the taro coconut shaved ice!

I strongly suggest either new workers or changing the times on google. If it says 10 pm is the closing time, why stop serving 30 minutes before your closing time to clean? Shouldnt the closing time be 9:30 pm then? If your employees dont want to work, then you should consider hiring new ones that want to work until closing times that are posted. I even understand 10 minutes before to do cleaning but not a whole 30 minutes. Do the employees not clean during their shift? Do they just wait until the end of their shift to clean everything? I drive by this place everyday and there isnt any cars outside of this place. During this time where people have lost their jobs and need to still make ends meet, i know plenty of people that would like to work and relieve those that take their work for granted. Very disappointed in this place.

Pretty good teas and crushes. No in-house dining yet, so take out only.

Absolutely delicious! Had the taro with mochi and condensed milk drizzle: a totally refreshing, delight. Will definitely come back to sample their teas!

Good place and the coffee quality is great love it

Wow! My snack was oddly satisfying & delicious. I enjoyed every bit of it. If you havent gone to try it, go! Fast & perfect customer service.

All I can say is my sweet tooth is satisfied. Laid back atmosphere.

I really like this place a lot. On top of that I am not one to leave reviews especially bad ones. When the whole Covid thing started I saw they were open through google, so I called to check and no one answered. So I decided to drive over there thinking maybe they are busy, turned out they were closed. So the young man saw me outside and stated they were closed, then I told him they should really update their hours on google. Well it happened today again, how hard is it to update your hours through google and save me a drive.

The guys at the counter wasnt very pleasant nor welcoming....gave us drink no straws walked off as we asked for straws....once he brought the straw I said thank you and once again he couldnt even say bye... Rude and drinks were nasty!!

I ike the rose green tea and rose tea.

Everything that weve tried here was great! Soup dumplings are my favorite. Beef noodle soup was quite tasty.About the only bad thing about the place is the wait as every time weve been here there is a 20-40 minute wait. Worth the wait. Wish we had one of these in San Antonio!

Awesome drinks ! Great late night hours.

Great place to have a sweet drink and hang out with friends

Best bubble tea shop in town! Customer service was excellent and their employees really show that that care! Would recommend to all my friends and family! Keep up the good work!

This place really surprised me. I enjoy locally owned businesses and this appeared to be one. The regular flavor is really good! Its white, so it appears to be like a vanilla replicate, but its not at all. Its not too cold, and not too sweet, a perfect little snack.

Ill start off by saying I really do enjoy this its my go to bubble tea place. Its clean. The bubble opinions are great including the ability to adjusting sweetness levels. They offer a punch card to earn a free drink, theyre open late, and have some interesting art for sale. However, the service is often slow (waited 20 min for bubble tea on a Monday at 430pm) and never friendly. Its mostly young apathetic college kids who act like theyre doing you a favor by even taking your order. Only once did I have a pleasant interaction with someone (maybe the owner? as he was not wearing a Snopioca uniform tee). Clearly this doesnt stop me from coming back, its just off -putting. Overall you should check this place out if you like bubble tea. I have never tried theyre shaved ice but it seems popular as well.

Guy working there needs some customer service training. Took my daughter for her bday cause she was bugging me to try boba tea, well I picked this place unfortunately and the guy with the sour face ruined it. Btw the stawberry boba was gross. Is it suppose to taste like water down strawberry milk? Also got their chocolate shaved snow and was just as bland...never going there or recommending this place.

Brandon and Jerry were very friendly and willing help me through the ordering process. They were working a busy shift but maintained the sweet and professional atmosphere. This is my new favorite Mill Tea spot, thank you for the great experience. :)

First time going and the flavors of the Bobba was good, customer service was good; However, my ONLY complaint is that the price of the Lightbulb souvenir bottle is overpriced aka $12.. been to other places where they sell it for $5 but I bought it anyways to help small business and expected AT LEAST a Store Logo sticker but not even that. Sorry guys!

In visiting the area, was driving back from Austin to San Antonio late last night when my friend mentioned she was craving something sweet. In doing a Google search, Snopioca looked to be the closest option that was still open. We arrived with 10 minutes to spare to an empty facility save an employee at the counter, only be told that they stopped serving at this time of night. Perhaps they could modify their posted hours to minimize confusion, or wash all serving spoons, reserving one or two for stragglers. So many options to provide customer service, alas we were sent away empty handed....

I have been here twice. I dont know if there was a manager on duty tonight, but it is filled with interesting youngsters. Clean place. Never was greeted or really saw a worker except for a couple of kids.

Ive been coming here with my D&D gang for about three months now, and every experience has been wonderful. Staff are attentive and assist in ordering for newcomers and have excellent suggestions each time. Will return - again and again!

Had my drink order messed up, emailed the owner, with no response 2 weeks later. Used to love this place.

This place is great! Been looking for somewhere I can get a boba slush for a minute and finally found my go to. Cool place to chill and hang out if youre into that too.

Best shaved ice in town! They have yummy tapioca and flavored jelly for toppings!!

Shop was clean. The people behind the counter were nice for the small talk we had. I came in with my sisters and cousins after a late lunch. Being from Houston, we expected the shaved ice to be or at least taste like real fruit. Instead, we got neon-colored and artificial-tasting piles of ice/snow. We chose 2 different bowls of honeydew and mango, so maybe those were the flavors that didnt use fresh fruits. They were overly sweet, and that was without the condensed milk.It seems like a good hangout spot with board games and plenty of outlets, but for not for the shaved snow/ice that seems to be one of their main draws.

Yummy goodness! My teen has been wanting to come here to see if its a good place to bring her friends. She liked it & so did her little brother (I did too). So glad we finally came and tried it. Cant wait to come back to try the lunch food. :-)

Such a create atmosphere. Tons of outlets to charge your devices. Great art for sale on the walls. Good selection of hot and cold, savory and sweet, food and drink. A selection of board games in a couch-lined lounge in the back.

I have nothing bad to say. My kids love the place. They ask to come back often so it must be good. It was my daughters. birthday dinner pick. The atmosphere is cute. Definitely geared toward the millennial crowd. I tried a bite of the mango with chamoy that my son had and it was outrageous good. We will be returning.

My daughter loves this place, thats why I end up here. Items on the menu are different than other places. They serve sushi. And flavored shaved ice..texture is unique. Different chooses in teas, smoothies and they can turn any flavor they serve into a smoothie. The prices are descent. The store itself is spacious, bright and offer games to play while you are there. Highly Recommended !!

Fun frozen novelty desserts. Fruity and delicious, and you get a fair amount for the price. The folks working there were all super helpful and friendly -- even on Christmas Eve, when no one wants to be working. If youre looking for a unique alternative to ice cream and fro-yo, give Snopioca a try!

Never been here. It is very clean inside. Customer service was great. Like I said, Ive never been here but they were more than willing to give me a sample to taste what it tasted like. I ended up getting the fruit cup in the shaved ice without the condensed milk. I know Ill come back again

We started going to this place a while back and the service WAS great, the drinks WERE good and the wait was non-existent. During our last few visits the employees have been rude to customers and lazy. Despite there being people in line, employees will sit around talking while giving customers dirty looks when theyre interrupted. This used to be a great place to relax but between the lack of flavor in the drinks and the hostility this place has gone downhill.

Did you mean heaven? Love the art, the servers are cool, and they give military discounts. 5/5

Nice place to hangout and study. There was a flavor to the milk teas that was a little weird. I dont come for the bubble tea anymore due to it being more expensive than other places. The shaved snow is great.

Its our first time here, and during this time(quarentine) we are trying to support local businesses, and this is soooooo original! We tried 3 of them, coffe explosion, super addictive (jijiji), cha-cha-moy, and I did the Taro shaved ice cream! My family and I will definitely come back and go home to enjoy it! (Be safe, stay home!)

The ice cream was great and they have a great atmosphere. I saw a few groups of people hanging out and playing board games.

I came for the unique ice cream, which was great! But I keep coming back for the Milk Tea! Great place to chill.

Definitely a young crowd hang out. Board game area in the back and really cool menu items. It isnt just novelty the taste was on point and the bubble tea is amazing. This is definitely our new spot.

This is our neighborhood spot for refreshing drinks. Glad it’s close to home!

The 12 am atmosphere felt kinda dull and dreary, but the place itself if vibrant and the boba is a good quality! I get match green tea blend.

Such an awesome zen place!! Neat menu, couldnt decide what to get, the drinks and appetizer I ordered were delicious! Will definitely go back and try other things on the menu!

Although this place is a nice place for anyone who enjoys a good cup of bubble tea, it is very teen friendly! Large booths and a couch area in the back are the perfect spots to study or meet up with friends! Ive had nothing but good times here!

Sonpioca is one of my favorite places to go to whether it’s just a mid night snack it’s the best. I always have great customer service and the people are always so sweet. They never make a mistake when it comes to my order whenever I go there. If anyone is craving I cream or boba check this place out!

Artistic designed and presented combinations. Im not too much in sweets but it was a good experience. A little pricey but both my Wife and Daughter loved it! Well worth my time and money. We will be back.

Fast and friendly service. The shop is clean and the dessert is delicious. It’s good to discover a good place for sweet closed to home. They have plenty of places to sit and it’s quiet enough for reading or completing some tasks.

The various milk teas and the shaved ice have left me feeling quite satisfied several times now. I find that this is the perfect place for a low-key date or a small get together with friends. Would recommend to anyone and everyone.

It was a texture I wasnt expecting for my first shaved ice, but it was delicious! Definitely good on process and the customers are nice. The interior is tendy and family friendly. Not to mention their mascot, Mozart, is very cute.

Its a really great place to hangout with a couple of friends on a Saturday night. Oh and the shaved ice here is the best Ive ever tasted in my life. Would come here once a week (:

I absolutely love it here! The ice cream is great and I loooove the bubble tea! Believe it or not, many places don’t know how to make them taste great like this place does. Not to mention, how the owner lets the community share their art for everyone to see and purchase. It’s also very WiFi friendly for college students. Can’t think of a better hang out place than Snopioca.

Friendly service. Amazing hot honey black tea.

Really like this place. The local artwork they have on the walls are really neat, and the shaved ice is the bomb. A LOT of icecream for your money. Always recommend!

The shaved ice is like nothing you can get anywhere else. Go by recommend. The pictures are off their Facebook page. By the time I remembered to do a review it was gone. Great eats and must have.

Spacious cafe. Pretty good and flavorful snow ice with wide selection of toppings. Board games and sofa lounge available in the back. High priced but a rare specialty for this area.

Wonderful service! Highly recommend the taro flavor of shaved snow! One serving can definitely serve two adults sharing.

Really the only place I know of in San Antonio that does Taiwanese shaved Ice and bubble tea. Best flavor combo (in my opinion) is either milk tea or green tea with condensed milk and tapioca boba on top. They also have sweet fruity flavors like mango and strawberry.

Mango and taro flavors are good. Little over priced compared to other places. We went 3 nights straight with different people and the staff is not too friendly.

I love coming here! Great drinks, a fun and youthful atmosphere .

Thai milk tea is excellent! The snopioca is unlike anything Ive had its like a snow cone texture or shaved ice its like snow but its got milk in it and flavored. You get all kinds of awesome toppings to choose from

If you are craving for shaved ice dessert, this is the place to go in SA. Trust me, i am asian. I know what is a good shaved ice! Regular is $5.50/ Large $7.50. My favor is green tea senpai! Personally i think regular size is suffice, even for an adult.

In the beginning 5 months of 2016, I traveled all over Asia and tried all kinds of desserts. One of my favorites was definitely snow ice. So when I returned, I thought I had to go to Houston or Austin to get this dessert. And Ive had snow ice places from both cities and neither of them compare to the snow ice I had while abroad. I was at Snopioca during opening day and I was expecting it to just be similar to the Austin and Houston places, however, it was so much better. I tried the honey dew and the mango snow ice and both were extremely flavorful and tasted like actual fruit and not like artificial sugar. Props to Snopioca for being the first to bring snow ice to San Antonio! If you want an accurate taste of snow ice in Asia, Snowpioca is not far from the real thing and the closest you can get in Texas.

I mentioned this was first time there so didnt know anything about flavors or anything and staff didnt offer any assistance. Plus cant taste before getting the flavors. Not my cup of tea but maybe someone elses.

Cute atmosphere, very anime, reasonably priced, I had a good time with my friend here

Workers are nice, shaved ice is pretty good, but its not my type so its hard to give an accurate review. Moderately priced. I recommend going with the signature combinations for Snow

I got a thai tea snopioca bowl. The taste and freshness Was great, but for 8 dollars it was pretty much a bubble tea drink in a bowl after it melted five minutes later. I kinda wish i just got a bubble tea instead and put it in bowl and i could have saved a few bucks. I spent almost 10 dollars because i added a topping because only two are included, and i added a 1 dollar tip. Really expensive for 8 oz of melted ice cream.

Love this place. Im partial to the taro. My kids love the milk teas. They have power outlets at the tables suitable for laptops and free WiFi. The art on the walls is really fun and the employees have always made us feel welcome.

Delicious frozen treats

Went to their grand opening. Tried the mango and had the taro. Interesting texture and really tasty. I highly recommend coming here and look forward to trying the bubble tea.