Great store! Great people! They didn’t hover while we looked; they offered help and when we said no, they let us look. Yet they were there when we needed help.The furniture, cushions, and pillows we purchased are great quality!Thank you Wayne!
Our experiences with the Chair King Backyard Store have been wonderful in all ways. They have a great selection of yard furniture, and the personnel in the store are friendly and helpful. We recently purchased a table and chairs for our new front patio. The delivery people were outstanding. They kept us advised of the status of the delivery, were gracious and professional. We plan to use Chair King for any future outside furniture needs!
My husband and I had a very pleasant experience as soon as we walked in. Allen greeted us up on entering and was very knowledgeable about the patio items we were looking at. He and Dora were extremely helpful in answering any questions we had. Allen helped us out in loading our patio furniture onto the truck, which was great! We would definitely recommend Allen and Dora with any of your purchasing needs/questions. 😊
Customer Service excellent by Dora and Serv.Both were very helpful at the De Zavala San Antonio Tx. Store. On my actual phone order Dora was Amazing with her knowledge and service, even though she was helping multiple customers at the same time. I will definitely shop there Again .
Wasnt sure what to expect...but had a really great experience with the Chair King Backyard Store on Dezavala Rd. Allen Pool was helpful from the time my wife and I entered the store...until his follow-up phone call to see if we were satisfied with our purchase. Great prices and service...would definitely purchase from them again!
Chair King made our shopping experience so easy for us. Specifically, Dora was wonderful to work with. She went over and beyond helping us get everything set up for our outdoor seating area and dining set. Chair King has a wide variety of outdoor furniture that is high quality. We know well be happy with our purchase for years to come.
My experience from the time I walked in was very welcoming Ma. Dora was very professionally not to pushy and really had patience along with her store manager with us bc we changed our minds twice on the furniture we purchased and they made the transition very easy, it’s great place to buy your backyard furniture and we will purchase again from there but I hope no time soon bc we got a very nice sturdy beautiful set that I hope last a while lol thanks again Dora at the Dezaval and I-10 location in Texas great job 👏🏽
Great service, reasonable prices, will tell friends and family about experience
Wayne at the Dezavala location was incredibly helpful and knowledgeable. He was willing to move furniture around so I could see how different sets looked together and worked with me to get the best price possible. Highly recommend!
Wayne was great!! So helpful and knowledgeable. We bought a table and chairs for the patio. Love it.
Chris greeted us when we entered the store, listened to our needs and showed us the inventory that fit what we wanted. He was very knowledgeable of the styles and helped us pick the one that was perfect for us. We received a quote and left to explore other options. A week later we returned to Chair King to purchase our new patio furniture. Once again, Chris was most helpful and we breezed through the process. We are now waiting for a late February/early March delivery.P.S. Our last set (Malin/sling) was purchased from Chair King 26 years ago and has lasted with only minor repairs. It is still in decent shape and our granddaughter will now be using it in her first home.
Chair King is always friendly and very nice people do business with. The always have very good selection of outdoor furniture and things for the out doors. I always am very pleased when I walk out of the store.
Was surprised to find greatest selection of price and quality of any store in San Antonio. Wayne was very helpful and knowledgeable and made this experience great. Definitely recommend them.
Good quality and selection of outdoor furniture. The customer service is good. However, Im giving 4 stars because they promote an external Guardsman extended warranty service which seems like a scam. While they pay lip service to excellent coverage, closely reading the contract and reviews shows they exclude almost everything. I think a little less of chair king for promoting this, although to be fair they give you time to look into it and dont pressure you if you dont agree immediately. I strongly recommend looking into the warranty before purchasing. Again, that is an external service you dont have to buy. The store has friendly, helpful, non-overbearing staff and good quality furniture of which I bought a fair amount. I would give 5 stars if they had better warranties.
I dont often leave positive feedback.....but this was great service! Greeted nicely yesterday as I walked in with wife and 3 year old. I was checked in on enough to know if I needed help they were there....but never pressured. I spoke with Wayne when I felt I had narrowed down my selection, he quickly answered my questions and set me up with shipping dates. Wayne called me the next day to throw in some add-ons and let me know I qualified for a free gift (a dome heater I was separately shopping!!!). Amazing timing, thanks for the follow-up, highly recommend Chair King!
Dora has always been very helpful when it came to choosing furniture for my small outdoor apartment patio. Having a small patio can be difficult, but Dora took the time to walk me through the store and recommend pieces of furniture that fit and look great on my small patio. If you need help furnishing your patios, Dora is the person to talk to.
Dora helped my husband & I get an outside umbrella and stand for our patio. She helped with picking out the color and matching stand. She was very pleasant and informative. I had a great experience in your store and well be back.
Great experience..... The staff were very friendly and helpful while we picked out our patio chairs and tables.They have a great selection of all styles of chairs and tables and accessories.I highly recommend Chair King for your patio furniture.
From the moment we walked in we were greeted warmly by Wayne who gave us a tour of the store and informed us of the sales that were going on. After an abundance of questions and awesome discounts we were able to make a purchase. Wonderful experience would recommend highly thanks again Wayne Lowery.
We had a great experience.. Bought some beautiful outdoor furniture at a good price! Would definitely recommend to my friends and family 👪❤...
Went during the labour day sale. Staff was very friendly and helpful, the store is very clean and organised. Greeted at the door and offered the space to shop as needed but quickly attended when we were ready to purchase. Employees went above and beyond to get up set up with our peices- one of the best customer service. We picked out our patio furniture and got it loaded up and taken care same day. Would highly recommend.
A very wide selection however, overpriced with an array of “discounts” . It appears all is made outside the USA which would be okay if it were reasonably priced.
Wonderful experience. I found exactly what I was looking for and appreciate the courteous and helpful sales rep.
Update to this review: I am rescinding my previous review and will now give them a 1 star. Today is June 10, 2021 and my merchandise still has not been received. Customer Service is non existent. I have called the store and gotten little to no information on when I can expect it. It was initially scheduled to arrive early May, then June, then August.. I do understand problems related to the Pandemic, but at least keep the customer informed and maybe offer some other options for items that are available.The store manager will not return my calls even after repeatedly stating he would check on my order and give me an update. He states he must call the corporate office for information. Throughout the waiting time, no communication has been initiated by Chair King. I have gotten information only after calling them. The store manager appears not to care now that he has gotten his sales commission.Today, I called the corporate office customer service and filed a complaint. They stated the store has access to all information and has no reason to call them.All I want is a refund; however, Chair King tried to ensure I didn’t get that by indicating sale was “Final” even if I never get my merchandise. I suppose they can say it is delayed forever.. I will never, ever again do business with Chair King.We just purchased a beautiful patio seating set from Chair King. Part of the reason we did is because of the excellent customer service we received. Serv did his best to stay within our stated budget, did not pressure us, and provided all requested information so that we could ensure this set met our specific requirements. Our set will be delayed, which is no problem for us, but Serv was apologetic and allowed us time to consider if we wanted to continue with the purchase. This store has beautiful, high quality furniture and we will certainly come back in the future. We highly recommend Chair King!
We walked into the Chair King and was immediately greeted and asked what we wanted. After giving us some information the salesman had us look around on our own without feeling pressured or sold on something. Our salesman came to check on us a couple of times and answered any questions we had. We found what we came for and purchased it. Chair King is a good company, good selection and fair prices.
Bought over 25k worth of furniture.. the fire pit does not work.. never turned it on when I bought it since it wasnt cold yet. Now Im asking to exchange it and Wayne (the sales rep) is giving me the run around.. Chris and the manager were rude not to even give me a call after they promised to do that last Saturday.. frustrated and now they will never get a referral
I had never shopped at Chair King, but I needed a small fire pit. Unfortunately being December, it’s not the season to buy one. Yet, when I arrived, a very professional lady, Dora, helped me to see if there were any left over from the summer season. Lo and behold, we found one! Thank you, Dora!Chair King has a great salesperson at the De Zavala location.Respectfully,Br. Rubén V. Garza BBD
This place has a better selection of outdoor patio furniture than Amazon, and every bit of it is quality. Really enjoyed browsing through the inventory. The salespersons were professional and let me browse without hovering. I enjoyed my experience at this store.
Had a great experience!! 😃 Chair Kung at de Zavala road and I10 has a great selection of backyard furniture, very good quality and friendly atmosphere!!!💯
They always have what Im looking for anytime I go in there. Wonderful place to go.
Friendly, Informative, Inviting and Knowledgeable on products.
Chris was very helpful and patient. He showed us various styles and explained pros and cons. The Black Friday sale was great, too!
No pressure sales from Chris. I browsed around on a Saturday, asked a few questions about durability and sustainability considering our Texas heat and then left the store after taking photos of the sets I felt would work well for my family.My husband and I returned the following day and I was immediately greeted by Chris who recognized me from the day prior. Again, no pressure sales. We picked what we liked and were quoted a price. It was a little more than what we were willing to spend but felt the quality was well worth it.Our furniture is scheduled to be shipped in a week and I sure can’t wait to see it on my deck!
Great customer service! We highly recommend Chair King. We are very pleased with our purchase! Thank you Wayne for the excellent service!
Great service!
Great selection and good prices. Thanks Chris
Excellence customer service. All questions I had were answered and it was a very enjoyable shopping experience. Great staff and our salesman was courteous, outgoing and friendly, yet professional. Highly recommend.
Great shopping and sales experience at the DeZavala location in San Antonio TX.Chris was extremely knowledgeable and helpful with no pressure in making our selection for our made over backyard. Quality of Chair Kings product is second to none and would highly recommend
Went in looking for an umbrella and came out, instead, with 4 items I’d been looking for for two years!! Nice store with a lot of options and varying price ranges. Great selection of anything outdoor patio wise.
Wayne went out of his way to find me an outdoor table that is discontinued and found it for me.... very thankful
Great selection! Great customer service and great value for your money! Thanks guys!
Excellent help from the store staff. They took the time to show us multiple options. We found the best patio and dining set for our house in the perfect colors. We would recommend this store if you are looking for patio furniture.
Our salesperson, Mr. Servando Garcia, was very knowledgeable about the products and helped us find an outdoor seating area to match and compliment an outdoor dining set we brought from them over a year ago. In addition, Mr. Garcia helped us maximize our savings as much as possible, ensuring that we received high quality pieces of outdoor furniture at the best price! Thank-you, Mr. Garcia and Chair King!
Its a Great Place for outdoors furniture. Exceptional Prices and fast friendly services. Going back soon for more outdoor stuff.
Dora helped me find what I was looking for at a GREAT PRICE‼️
Great experience today at the store with Dora and her manager! Not only did we get amazing customer service but we got a beautiful patio set that I’m sure we will enjoy for years to come.
Awesome customer service. Store Manager displayed patience and was very knowledgeable of patio furniture and prices along with discontinued discounts...
Chris was great!! From when we walked in answered our questions. He was not a pressure sales person at all. Until we asked him to come he did and answered all our questions and gave us recommendations. We highly recommend Chair King as they have great selection & service!
Joanna was so helpful! She was genuinely concerned that we find the furniture that was right for us and guided us to the set we ended up buying. She didn’t just tell us our options, like cushion colors, but changed them out to show us the possibilities. We are thrilled with our selection and can’t wait to enjoy it on our patio!
Great experience! We had multiple outdoor and patio needs, and they were all met with professionalism and ease.
Chair King honored the warranty without any problems. Thanks again.
Thanks for being so helpful.
High quality furnishings for the patio. Beautiful, sturdy and well-made. We absolutely love it. No pressure sales and excellent prices with lots to choose from. Will definitely be back for more.
The store has very nice patio furniture. The gentleman who helped us was very attentive and friendly.
Excellent customer service and knowledgeable staff. When we came back the next day to purchase, ServGarcia answered all of our questions and finalized transaction and set delivery. Flawless.
High quality furniture built to last with great customer service.
Chris took really good care of us and was so patient when we changed our mind on colors.
Great prices on table and chairs! Sales team was so easy to work with. Delivery was a day earlier than originally scheduled which was fantastic. Delivery team was prompt and professional. Highly recommend Chair King!!!
This.place has a lot of items for the back yard. The reason I went is for the sale on the Big Green Egg ND Komado grill. The staff was very helpful and I had a positive shopping experience. I would love to aquire some of the outside furniture. The furniture looked well built and really classy. I really liked the prices on my purchases.
Helpful staff, knowledgeable about the products.
Very pleasant buying experience. The staff and merchandise is top shelf. We will always look to Chair King for our outdoor furniture needs.
Very knowledgeable and friendly
My experience was very positive. Wayne was friendly and helpful. I look forward to enjoying my new patio furniture.
A great place to shop and very nice people and really helpful and great deals and outstanding products we are planning on doing more business with you guys again.
Awesome assistance and furniture. Pure quality
Everyone was eager to help us and to make sure we were satisfied. Kudos to your staff!
The people at Chairking are very helpful. We had a claim file with Gurrdsmen insurance on our cushions on our outdoor furniture. The people are Chairking were very helpful in us getting our replacement and following up on the order. I would recommend them for outdoor furniture.
Great service; good prices!I came home after being out of town for a week to see an entire dining room and leisure set on my back patio, courtesy of my wife. We had been looking at different sets at Family Leisure but were never compelled to purchase (i.e. price wasnt right, service rep never really that enthused, etc.). That is until she tried Chair King. The rep she worked with was patient and easy to work with and worked with her on the price to where we ended up getting overall better quality furniture at a lower price than the competition.So when I heard that (and saw the receipt), I congratulated AND thanked my wife on getting us such a good deal and saving me the hassle of having to deal with all that. I havent set foot in the store...but based on the deal we got and the service they gave my wife...theyre 5 stars in my book!
Chris was a great help today! Cant wait to get my order
Good selection of outdoor furniture. High prices and less than friendly service from some sales people.
I have been a customer for over 20 years and have spent nearly $30,000 on patio furniture from the DeZavala location. It pains me to post that I reported an issue with three sling back bar stools I purchased that are still under warranty. I was told they would be repaired or replaced. Its been three months since I reported the issue and have heard NOTHING. NOTHING. And I used to think Chair King was an outstanding company.Update: My faith is restored somewhat. I was contacted today and told they are working with the manufacturer to repair the broken parts. Well see.Update: Six months later they finally replaced the broken chairs. One hitch, we had to return and pickup the new chairs or pay a delivery fee. They came unassembled when we picked them up. Fingers crossed we will have no issues with assembly.Up to three stars now but no higher because thats horrible customer service overall, especially considering how long weve been a customer and how much we have spent there.
Great experience, with excellent customer service and immediate financing for our large order.Nancy
Outstanding customer service. Spoke with Jordan after we had bought our furniture several years ago and he got us a replacement foot for one of our chairs. Thank you!!!!
Very helpful and caring to my needs and concern. Thank you Chris!
Found what I liked and absolutely no pressure.
Great customer service!
Great customer service.
Very professional and courteous service.
Perfect service. Repeat customer
Amazing customer service and amazing furniture!
Love this store always find the best for the money.
The team was absolutely phenomenal and a pleasure to do business with.
Fast friendly service
Food selection of patio furniture. Good prices
Very friendly and helpful staff!
Great stuff but super high prices!
Professional, customer service was great.
Bought these 2 pieces to go w my bird feeder
Pricey