user
The Crack Doctor Windshield Repair
7914 Ronson Rd suite j, San Diego, CA 92111, United States
Appearance
The Crack Doctor Windshield Repair
Comments
Ja
Review №1

Got me in and out fast. Did a great job on my windshield. Helped with insurance. I would go to him again

Br
Review №2

It wasnt even 10 minutes after driving my new car off the dealership lot, entering on I-15 on ramp, 18 wheeler goes by, kicks up a rock, and cracks my windshield in 2 places. By the end of the day, the 2 dots were an inch long. The Crack Doctor fixed them both and gave me a lifetime warranty. Made my new car experience what it was supposed to be: ecstatic!

Br
Review №3

Honest, reliable, and quick. Ive brought in a couple vehicles over the past few years and the work and service has always been great!

Kr
Review №4

The crack doctor is excellent. Will take my car here for any rock chips or window treatments

Ch
Review №5

I had the pleasure of stumbling upon The Crack Doctor and was so pleased with the service! As someone who knows nothing about cars, the service here was so kind and helpful. Not only did Sam take the time to explain to me the windshield repair process, but he made me feel very comfortable. Sam even took the time to explain to me the insurance process. I was so pleased with the service at this location! I recommend it to everyone (especially to my girl friends who always have such terrible experiences at garages and car repair places)! GO HERE!!!

Ph
Review №6

Great, no wait, and fast service. Had me call my insurer so it cost nothing for the repair. Lifetime warranty too.

Sh
Review №7

Sam is excellent, I’ve been here twice now to fix cracks from rocks hitting my windshield. He is super quick, friendly, has a streamlined process to have you make a claim for insurance billing and has a nice waiting room. I feel great taking my car here!

Ro
Review №8

Fast, efficient and will bring all my vehicles for glass repair. Even when other glass companies say they cant fix, is because they want to sell a new windshield. Happened to me.

Bu
Review №9

I own a small rental fleet and as of today this is my new place to due the windshield repairs. I was very impressed with the level of attention and you can hardly see the repair after was done.

jo
Review №10

I love this place. I was here about a month ago for a crack on windshield of my Lexus. He was very knowledgeable and finished the job in less than 30 minutes. He also showed me how to file a claim with my insurance, step by step. I didn’t have to pay a penny. Everything went smooth with any hiccups. I most definitely recommend this place to anyone who wants the problem taken care of in a professional manner.

Li
Review №11

The Crack Dr was efficient, friendly and knowledgeable. He quickly sealed my windshield crack and will definitely bring my cars to him to fix

St
Review №12

Fast, professional, convenient repair making a bummer experience of getting a windshield chip on a brand new car less painful. Highly recommended.

Th
Review №13

Good workFast, not too expensive.Highly recommend fixing your windows here

Ri
Review №14

Sam did an amazing job. I got a rock chip right in my line of sight while driving out to Phoenix to visit some friends. When I got home I had to take care of it as it was driving me crazy since it was right in front of me as well as the fact that I didnt want it to get worse.Went on a Saturday around 1245pm and he had one car in front of me. Looked at my combo bulls eye/bat wing crack. Said itd be nearly 💯 gone.15 minutes later the repair was complete and it was practically gone. If I didnt know it existed I would have a hard time finding it.I guess the best thing to do is not wash the windshield before the repair as water will trap dirt in the crack which will make it more apparent.Before and after pics.

Da
Review №15

While the guy there couldnt help me directly as the crack had grown too big, he referred me to a good replacement shop.

Bu
Review №16

Even though my windshield was beyond repair, my windshield was thoroughly tested to be sure of that and then I was referred to a wonderful shop with a great price for the replacement. I learned a ton while visiting and will be back if I ever have a need again. Because of his service I was diagnosed and confirm that I could not repair and had a new windshield that afternoon. Very happy I stopped at the crack doctor first :)

Ch
Review №17

Professional and knowledgeable on all things glass. This is THE place to go to for cracks and chips. Had a 6in crack on my brand new truck and it’s now filled so it will no longer grow. Thanks for the great service!

Ca
Review №18

Called around for an inexpensive place that repairs cracked or chipped windshields and this by far beat them all. The quality of work was even better and I definitely recommend this place to anyone looking to repair their windshield.

De
Review №19

Fast and affordable. Replaced my windshield for me the same day.

Al
Review №20

I want to give this guy 3 times 5 stars. First I got a chip on my brand new Camaro. I came on Wednesday and Sam repaired it in around 15 minutes and I paid nothing as he advised me to call my insurance. When I saw the result I took an appointment with him to bring my fathers old truck to have the headlights restored on Saturday. It took around 4 hours to do them but they turned like new.The third 5 stars he deserves is for his patience dealing with very untrusty customers. When I was waiting for my fathers car Saturday a women came with an old Toyota having a long crack and a chip. He gave her a price for the repair and she agreed; then she told him that she has a comprehensive coverage with AllState and the wanted the repair for free; he explained to her that they only cover small chips (that is correct as when I called my own insurance they asked me if it was a chip), she even called her son and he spoke with Sam and told him to go on with the repairs and that they will pay. While Sam was working (it took around 1 hour) I heard her calling her insurance asking for a Korean interpreter and telling them that the has a SMALL chip. When Sam finished she refused to pay saying that the insurance told her that she has to pay nothing. She was really lying to him and to her insurance. He let her leave as we were 4 customers waiting and she was making a fuss. Shame on her and 5 stars for The Crack Doctor.

yo
Review №21

Fast, friendly. I was expecting crack to disappear completely but thats not realistic I think.

Mi
Review №22

Sam is the best! No muss, no fuss. He is quick and efficient. I will definitely return when needed!

Ja
Review №23

Sam is the man. He does a great job and is incredibly knowledgeable. Give this man your business and make sure you thank him!

St
Review №24

Same day service from a professional who really knows the job. Instantly had a quote for me as well as advice on getting it paid for by my insurance. I had a challenging repair and the only way I could get a picture was from a single angle that would be impossible to replicate while driving. Thanks for the awesome service!

Ro
Review №25

Best service and quality... almost wish Id break my window more often... almost

Li
Review №26

Great response. Given good quality information to make my decision. Appreciate quality customer service.

Je
Review №27

They quickly repaired 2 small cracks in my windshield and I cannot even see where the repair was made. And it is a fraction of the cost of replacing a windshield. I would highly recommend this place if you need small cracks repaired.

Me
Review №28

He was fast, good priced, able to help me fix my windshield. Works with most insurances. Nice waiting area too.

Ma
Review №29

Great service every time. Been coming here for the past year and I appreciate the honesty and service. I will come here from now on. Thank You Crack Doctor!!

Jo
Review №30

I had a hard time finding the crack after it got fixed by the doctor. Great fast work!

Ya
Review №31

The agent here is so professional and friendly!He provides the best service and price for me!His honesty made a deep impression to me!I am really appreciate his help and he can stand my position to assist me.I am highly recommend people should come here to repair windshield.So grateful for Sam’s help.He deserves 5 stars!

Fa
Review №32

Took my car there about a year ago, service was fast and inexpensive. Have not had any issues with his repair. Today I sent a family member and once again he did an amazing job.

Ar
Review №33

I would recommend this place good service clean

La
Review №34

I drive a Corvette. She is my pride and joy. Windshields are expensive. $700 plus. I went to see the crack doc. I am totally satisfied with the care and professionalism . My Vette was given.

Ky
Review №35

Honestly, the experience couldnt have been better. A rock (or something) hit my windshield and I went to 2 places closer to where it happened and both were closed. Called The Crack Doctor Windshield Repair and he answered and said he could see me immediately. Only took about 15 minutes and he even helped walk me through the insurance aspect. Crack was fixed well and I couldnt be happier.

ci
Review №36

I stopped by here yesterday without an appointment. Sam came out and looked at my car right away. There was a 6 inch crack in the windshield. Sam explained what he could do and I decided to fix it instead of replacing the windshield. Within 30 minutes he was done with the repair and it looks awesome! You can barely see the crack now and he assured me it shouldnt go any further. Great place with excellent customer service and prices!

mi
Review №37

This guy is A REAL PRO. He is very friendly and very good at his job. I was in and out in about 15 minutes and the result looks great. I dont know why anybody would go anywhere else. Thanks again Sam, you saved me a lot of stress!

Na
Review №38

On the road from Michigan, my Ford F-250 windshield had a small crack that I noticed on a Saturday afternoon. I came to Crack Doctor In San Diego & met with Sam, who immediately fixed my windshield within a few minutes... Sam was very polite & professional, and handled the repair using my insurance. Overall a 5 star welcoming experience that made me feel as if I was in my hometown. Enjoyed the lounge filled with beautiful photos from across the world - Highly recommend - Thank you! 👍

To
Review №39

Professional, Clean, Sam is a very pleasant knowledgeable individual.Dont waste your time looking around. Price Unbeatable

Ch
Review №40

Outstanding service and work. Would recommend to anyone who needs a windshield repair!

Mi
Review №41

Easily the best at fixing cracked glass of anyone I know.

Cl
Review №42

I went to repair a crack and Sam immediately told me that the crack has been repaired before, he was right, my son had fixed it. He analyzed the windshield with a smile and told me that everything was fine. I went there because of the reviews and they were right, Sam is very kind and polite. I appreciate the honesty and the courtesy. I will keep going to his business and recommend him. Thank you!!

Ri
Review №43

My technician was Sam. He is an artist! The windshield practically looked new when he was done. You can still see a little bit, but saved me from having to get a whole new windshield. Took about 20 minutes start to finish including paperwork. Best part was that it was all taken care of through my Geico app. Highly recommended.

Ph
Review №44

Very quick service (walk-in). Very friendly and great customer service. He noticed the crack right away and was able to help me file a claim through my insurance. Very fast process. I would definitely recommend him to anyone.

Da
Review №45

My Audi A6 recently had an unfortunate encounter with a good size rock dropped from a large truck while driving on the interstate. This resulted in a half circular crack of about 3 inches in diameter in the windshield of my car. I called a number of windshield replacement services, and all of them said that the windshield had to be replaced, their general rule being that if the damage is bigger than the size of quarter (coin), it cannot be repaired. This is obvious BS (please, excuse my French :-), but of course, even if they advertise they can repair, these guys would rather replace windshields.Then I found the Crack Doctor Windshield Repair through a Google search. I contacted them through their web site, describe the damage that I had, and got an almost immediate email response from Sam, confidently indicating that he was able to repair my windshield, recommending to have it fixed immediately, and providing advice on how to minimize the risk of additional damage in the meantime.I dropped by without appointment early the next morning. Sam is very friendly and very efficient, and he was able to make the repair in about 30 minutes. There is a barely noticeable scar in place of the crack. This is a much better option than windshield replacement. I am very satisfied with the results and highly recommend them. You can bet that I will be a returning customer, next time I experience a windshield mishap.

Wi
Review №46

Was in and out in 20 minutesHelped me with my insurance, cost me nothing. Great people

Wi
Review №47

I was extremely impressed with the “Doc’s” can do attitude. He quickly assessed the crack and began working on it. When I told him I might be late he told me to just let him know and he would wait on me. Totally nice guy. He was truly a professional. Clean and orderly work space and Office. Fantastic customer service. Thanks Doc!!!

Ju
Review №48

Sam took care of us. Professional and quality work on a rock chip the size of a quarter. Looks much better than it did. Office and shop are neat and clean, and repair took about 15 min. He works with most insurance companies and the claims process can be handled right there in less than the time it takes him to repair your windshield...👌.

Ev
Review №49

Quick service. We didnt have an appointment. The whole process only took 30 minutes. The person helping us was really polite and kind. He also informed us about the insurance. We didnt have to pay anything. Thank you!

Ng
Review №50

Very good works, Im repeatedly goes to this place with ours 3 cars

Ry
Review №51

Came into the crack doctor on a Saturday at 8:40 and had a great experience. He had information all set up and how the insurance process works and I could tell he is an expert on windshield repair. My wife and I have both used him. And although I wish the city would clean our freeways more often, I will come back to him if I ever have another issue.

B
Review №52

Nice guy. Did great job on my nearly quarter size of windshield crack. Finished it in 15 mins.

Do
Review №53

Great service and location. Everything was easy. Sam the owner is very nice.

Gr
Review №54

My cracked windshield was repaired as I waited. I did not have an appointment. I was impressed that the owner helped me to file a claim with my auto insurance to get the repair reimbursed. I didnt know that most auto policies will pay to repair cracks. Fast, friendly and most importantly, professional service

Ni
Review №55

Brought my Nissan 370Z in as soon as it got a chip in the windshield. The Crack Doctor was able to fix it immediately and it looks amazing! Would recommend 10/10. Thank you so much!

ti
Review №56

Outstanding service. Very knowledgeable and a recommended repair facility for major insurance companies.

Ch
Review №57

Driving to San Diego, a rock hit my cars windshield - I was directed to the Crack Doctor to repair it. I went there without any appointment, and Sam repaired it in less than 15 minutes. Now the crack is not even noticeable! Very cheap price, and greatly recommended service!

Al
Review №58

Great service. I went here to get my father in laws car fixed and they were very helpful. I was going to pay in cash but he said if we went through insurance it would be cheaper for me.Unfortunately he found several other cracks in the window and said it would be better to simply replace the window entirely which was something he was unable to do.He referred me to another business to get it fixed. So even though I ended up not being able to use his services I appreciate his honesty and looking out to keep my costs down. He very well could have just said sure Ill repair it and taken my money but he was honest and straightforward. Highly recommended!

An
Review №59

Fast and easy process as soon as I arrived (without an appointment). Great customer service - will be back if I ever need a chip or crack fixed again!

Jo
Review №60

Sam is great! Contrary to what USAA said, glass REPAIR is covered under your policy at $0 deductible. Sam knows this and has the phone number for you to call to get it covered. $0 out of pocket. Wonderful !!!

L
Review №61

Great service, very fast and reasonably priced. Highly recommend

Ke
Review №62

I went to visit Sam for a pit in my windshield. He informed me that the ding was already repaired but insisted that I pull my vehicle in so that he could put more filler into it. Wouldn’t except any payment for his good deeds. Sam represents what good business owners should strive to emulate. Thank you much sir and I will definitely come back for my next windshield treatment!

se
Review №63

No good

Mi
Review №64

Called this number and the owner is very disrespectful and hangs up the phone without a care. I work with many repair shops for windshields and they never treated me with so much disrespect. I think I will pay a visit to this individual and see if he will try to hang up on me in person or be directly disrespectful to my face. Dont waste money and time with this company. No good customer service through the phone. If you really want a new windshield then let me know. Ask for my company number and Ill gladly speak to you and help you with the best windshield installations and repair. We have many auto shops friends that have the best deals in San Diego.Once again the boss from the crack doctor is no good for customer service or even care about any customers unless you give him money.When I call your number I am a customer so you treat me like customer. And if you think I harrassed you just because I called you again since you hanged up on me so rudely then your way of thinking is not correct.Yes I called you to get information that you didnt want to provide.I wanted to ask questions about your shop and yourself but you instantly denied my conversation and hanged up.I have voice record because we record our conversations with people through the phone so no I did not harass you, all I did was call again and confronted you about your poor of excuse of customer service.Thanks for letting people know about where I work. Ill definitely get more customers and actually help them and not hang up like you did.The Crack doctor boss is no good. He thinks he can get away of saying lies about people who dislike how he does business.And here I was trying to help him get good quality windshields but got turned down and basically treated me like trash.As anyone can see the reviews here. The boss in this establishment is not reasonable and goes as far as to lie about the how our conversion went.You are full of BS sir. And with all due respect, learn how to speak with people and explaining them the things you have to say. Not just hang up and then reply to my review saying I harrassed you.You basically harrassed me with your disgusting attitude and your false accusation about me harassing you.And you call yourself a boss..This is all honest review, and I will have a talk with you in person when I go visit you.

Ve
Review №65

Wonderful job done ✅ 100% recomendable. Awesome customer service and good price as well.

Ro
Review №66

Awesome place! Took less than 20 minutes to fix, also found out my insuance company covered it at no cost to me. Very satisfied customer here. Thank you Sam

Er
Review №67

We were in a tourist trip in San Diego, and got a chip on our rental car. We went to the Crack Doctor, he told us that the rental company will accept the repair. We werent sure but had no choice than to repair it. In less than 15 minutes it was done, and barely visible. When we returned the car, they inspected it, saw the repair, and told us that it was excellent.Thank you the Crack Doctor, you saved us the price of a windshield.

Ce
Review №68

Just had a wonderful experience, when I had my winchhel repaired, after a rock hit it.The work was done quickly, and efficiently,but the best happened when by s cident I dropped my credit card and He went over and above the call of duty thanks,

Ni
Review №69

Thank you Sam for your kindness and pro work... You made a perfect job to repair my stone chip. I will come with my second car too.

Ri
Review №70

Called to get a quote on a window shield repair and received a very poor customer service experience. The representative on the phone was rude, curt, and overall disinterested. This is actually the first negative review I have ever posted just to put into perspective have bad the customer service was.

Go
Review №71

He is excellent, very knowledgeable and a perfectionist at what he does! Delivers excellence to customers!

D
Review №72

Sam was great! he fixed a screw up from a previous windshield repair company. should have went to him in the first place.

Gr
Review №73

Sam was very helpful and even walked me through the Geico app sp I paid nothing for the repair. Lifetime warranty on his repair. I recommend Sam the Crack Doctor for all your windsheild repairs!

Ka
Review №74

The area was very clean and the owner was very honest and straightforward! I would definitely recommend him to anyone needing windshield repairs!

Jo
Review №75

Fantastic and quick service. Office is clean. Nice guy and ask him about all his wonderful photos on the office wall.

Jo
Review №76

Wonderful experience! Sam was very nice and personable. The whole deal was fast and easy.

I.
Review №77

Great, pain free experience.

Ja
Review №78

Great service, always reliable!

Ku
Review №79

Came for a chip repair. Work done in less than 15 minutes and for free!! Sam took care of my insurance and they covered it. Thanks

Ma
Review №80

Exellent and quick service ! ! This shop specializes in auto glass repair. They arent going to be working on brakes for one car, tune ups for another and doing glass repair on the side. No they only specialize on glass repair and therefore are masters at it. 5-stars Plus !

di
Review №81

The person who called me was very rude, he raised his voice at me because I did not understand his question about lines around the crack . I told him my chip was smaller then a quarter and he severely raised his voice and yelled : That is not what I asked you! I hung up on him and reported his actions to my insurance company. He then proceeded to leave me a message that I was not welcomed to his shop after his 4th call and I told him I would not work with such a rude person. You dont yell at potential clients. Went with Richs auto glass, he was friendly and no yelling.

Dr
Review №82

Great service. i would definitely come here again

Ja
Review №83

Fixed a large crack fast at a great price!

Ch
Review №84

Filled in a small corner crack. Worked well and 2 years later it started spreading a couple more inches so he filled it again

Pa
Review №85

Great experience. I called ahead and made an appointment. I had a combination, bat wing and star, crack, with a size a little bit larger than a quarter. They fixed it and I can barely see it. Took less than 30 minutes.

Ga
Review №86

I wouldnt trust my Tesla Model X with anyone else in San Diego. Great service and kind people. My wife has the worst luck with rocks hitting the windshield of her Ford and she is always taken care of at The Crack Doctor.

An
Review №87

This dude is the bomb dot com. Extremely good work! Extremely knowledgeable about insurance and whatnot.

Ma
Review №88

Best service and professional work

Ja
Review №89

Stellar service and results, thus place is Amazing..

No
Review №90

Easy, quick, and friendly. Doesnt over charge.

sa
Review №91

Excellent service. Sam is the Man! Would highly recommend.

se
Review №92

Fast and great customer service!!

Lp
Review №93

I am really satisfied, Sam did a really good job and I didnt have to wait more than 15minutes. If there is someone who could repair the crack on your windshield it is the Crack Doctor for sure.

Br
Review №94

Prompt, professional service. Repair done quite well.

Ja
Review №95

Great service for a reasonable price. Sam is fantastic!

Sh
Review №96

Great service! Stone chip totally disappeared!Highly recommended

An
Review №97

Great customer service, friendly and fast service. Covered be Geico 100%

Ch
Review №98

Just stopped to see if my chip could be fixed. Sam said pull it in the shop and next thing you know it’s done and insurance took care of it.

EI
Review №99

Profesional, fast service, quality work, will most likely return for future repairs

Na
Review №100

Great job and very friendly service. Thanks.

Information
42 Photos
100 Comments
4.8 Rating
  • Address:7914 Ronson Rd suite j, San Diego, CA 92111, United States
  • Site:http://thecrackdoctorwindshieldrepair.com/
  • Phone:+1 858-277-7713
Categories
  • Auto glass shop
  • Glass repair service
  • Window tinting service
Working hours
  • Monday:8:30AM–1PM
  • Tuesday:Closed
  • Wednesday:8:30AM–4:45PM
  • Thursday:8:30AM–4:45PM
  • Friday:8:30AM–4:45PM
  • Saturday:8:30AM–4:45PM
  • Sunday:8:30AM–4:30PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Similar organizations