They were busy but professional. Polite, competitive and accurate. I had the new battery and was on my way in 15 minutes.
Interstate Battery was fast and easy! Cesar helped me find the best battery for my car and replaced it! He was informative and very helpful! I just moved back to SD and this will be my go to place for batteries!!! I will also send my people here!!! Ask for Cesar he will take care of you!!!!
Quick and efficient. No appointment needed. All necessary info was given to me concisely. Even with car battery replacement, I was there for 15 minutes max.
Good customer service and good price.
Very friendly and kind, had to wait a little longer than would’ve been optimal but that’s forgivable. Honest about what we needed and friendly, will be coming back here.
Never buy your battery here. No warranty! I paid close to $200. for a battery that left me stranded in Anza Borrego desert. Shame on this sorry excuse of a business.
Ceasar is the man, helped me to figure out which battery I needed and now Im good to go. Just threw it in the car and shes starting up great again. I drive a bmw m3 and they require or at least benefit from high quality AGM batteries. Dont cheap out, just get an interstate. And youll get better support if you buy it here than at a distributor like auto zone. 6 stars if I could, thanks Ceasar. I will recommend your store to all my friends and family
Great service and direct
Never knew that this place existed but now that I do I’ll only only be coming here for my european car batteries since places like Costco and even aaa don’t carry them.Customer service here is as good as it gets. Had outstanding help both from Caesar and Walter. Clearly someone knows how to hire the right people.
I have come to this store 3 times in the past several years for a multiple car family. These guys are very helpful, customer service oriented, and a good shop all around, but read on. My daughters battery died, replacement on hand, my F150 battery on the fritz they tested in the vehicle, replacement on hand, picked up a third for a Tacoma. **Update** As much as I like their batteries, I will shop elsewhere in the future. I picked up a third battery at the same time for a Tacoma that I hadnt driven in awhile. I had a 7 year battery in that vehicle from Toyota who stands behind their batteries. I asked for an exchange two weeks later, NO RETURN POLICY under ANY circumstances. Still have a $175 battery I cant use. Asked to exchange for a different battery, NOPE. BUYER BEWARE.
Great staff makes for a great company
Oscar and Walter went above and beyond. I am incredibly grateful and very impressed with this business. Thank you!
Oscar was so nice, fast, helpful. Great representation of your company.
Great wonderful customer service, very good honest trustworthy people working thier, totally recommend
Nice honest staff, great for all battery needs
Stopped in with my battery that was totally dead but still under warranty and the Interstate team checked and replaced the battery for free. Best part, all professional and no hassle. Main reason I purchased my battery here in the first place.
Not a good experience getting warranty honored through authorize re-sellers/dealers but appreciate the fact that this company stands behind their product/brand. Battery went bad and a free replacement warranty was about to expire in less than two weeks. Searched for authorized interstate battery dealer on a website and one of them was booked for appointments and second was going to charge me half price. I told them I still had till December 4th and even showed them an invoice, but he told me its been 3 years based on the bar code and that didnt make sense. Decided to drive to Interstate headquarters, talked to Oscar the manager and he was very courteous. His staff tested the battery and got it replaced for me very fast. Huge thank you!
Their slogan is Outrageously Dependable but my experience is far from that. My battery lasted less than 4 years on mild use with no winters, and even though it was covered under a performance warranty I still ended up paying $100 for a new one. If their batteries were really so dependable then I would imagine they would put their money where there mouth is and provide a better warranty. I would recommend to not waist the extra money on this brand, because they are just, more expensive, normal batteries, if that
Top notch customer service.
A 6 year battery that didnt make to 1 year.No refunds, just replacement. Why would I want a replacement if the first battery failed? The staff was nice, the company policy of replacement only for a 6 year battery thats lasted a year means no repeat business from me
Great service. Got straight information and explanations for all my questions and was able to purchase and install my battery super fast on my lunch break. Thanks for the help!
Walter was very good at handling things that I needed thank you
Nice people! Great customer service!
Ive been buying batteries from this company for 38 years. I was one of their top dealers in the 90s at a large car dealership. This company has gone down hill considerably. Their product quality is very poor now. I never have their batteries meet their warranty time and their warranty replacement is so expensive. If youre over even by a few weeks theres no assistance whatsoever.. Ive had many batteries fail within 3 months and then get a bad attitude when it comes to replacement.. unfortunately the customer service has deteriorated as well. Id rather spend more money for a better product and better service then what Im getting from Interstate Battery.
Safely picked up battery to go. Friendly helpers.
Good selection of batteries. A little bit pricey but not outrageous. Good service, knowledgeable and polite. I can usually get what I need and be out the door in less than 10 minutes.
Walter was great! Great service, great batteries, had what I needed when i needed it.
Needed a battery replacement for my other car. Was in and out of there in 15 minutes. Thanks
Friendly help, good prices
This a factory direct location that also caters to individual customers. They are in stock and charge reasonably to install the battery. I had a good experience with them.
Did me right.. thanks guys
The best deal on batteries anywhere you can go. You can get a blemished battery brand new for $55 greatest deal in town 4 batteries
Best source for batteries in San Diego.
Ive purchased deep cycle batteries, had cables made and a battery post repaired. Everybody has always been good to deal with and the prices are reasonable. Im glad that theyre there.
Best battery to have in your vehicle period.
Bad customer service. I was apparently transparent in the office. Employee acted like I was even there. Told him what I needed and then he tells me my battery is a year older than it really is without even looking up my info. Acted like I was inconveniencing him by coming in and not just taking what bs he was feeding me. When you’re on the clock, leave your attitude at home. Sale lost
This is the second time I came here and they are friendly and helpful, and save money using the used battery.
If I could give them six stars, I would in a heartbeat. Brian in the La Mesa office and Caesar at the San Diego warehouse are true professionals and terrific customer service representatives.
Best place to buy a car or truck battery, they have a battery for everyones budget, everyone is so helpful and professional.
Always the best friendly services, a bit pricey but it seems worth the extra cost in the long run
Best prices. Best service.
Ive purchased batteries from this Interstate Battery store and had occasion to need warranty service as well. They have always been helpful, polite and accommodating.These are our go to guys for automotive and RV batteries.
Great service, even installs Interstate batteries purchased elsewhere for $15.
Jeremy is always so helpful and warranty all their batteries.
Excellent service, and they gave me a free replacement even though I was slightly beyond the warranty period. They didnt have to but they did, and I appreciate that kind of business.
Interstate has a large supply of every automotive battery that you might need, as well as other battery categories. This is the 3rd battery over the years that I have bought from them, and they always seem to have the battery my vehicle needs in stock. Great prices, especially on lightly blemished!
Awesome!
Dependable batteries and accessories
Every kind of batterie cars trucks flash light
Great products, fast service & best customer service
I recommend interstate to everyone
Long history of good service.
They are the Best when it comes to batteries
Had what I needed. Thank you
Amazing customer service
Quick, efficient, friendly service.
Great service.
Fast and Quick Service
Great prices.
Nice place
Interesting store
Walter excellent person very professional and helpful wonderful always excellent service
They have all kinds of batteries very good price