I was excited to come in and purchase. I entered the store and it felt like I was unwelcome and an inconvenience to the staff. I told her I was excited to buy the item I sampled last year but the woman was seriously uninterested. For $100/bottle of lotion I expected a more enjoyable experience even with Covid restrictions in place. It actually felt dead.
Love the brand but the customer service is horrible at the UTC location. Try your luck elsewhere.
Place is really nice with friendly staff. You can try all products and get useful samples. I started with their hand soap but now I purchased their cleansing oil and post shave lotion. All products natural so no artificial chemical added. Nice natural smell too. Really good at balancing your skin condition and most importantly, nice free tea offered.
Always helpful and always great products
A very special store in every aspect. Loved the ambiance so clean and elegant. Nate was the name of the employee who helped me, very professional, patient and kind with detailed knowledge in all products. Very impressed with their simplicity and efficiency. We need more stores with this type of service and quality. Great experience and products. This store sets the bar for the skincare industry and customer service.
Great Australian body care products. They have great smell but is kind of expensive
Terrible service. Rude. Long wait.