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iRefresher
APPOINTMENT ONLY - CALL OR TEXT NOW TO SCHEDULE AN IMMEDIATE REPAIR AT OUR OFFICE - 3883, Ingraham St, San Diego, CA 92109, United States
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iRefresher
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Se
Review №1

Do not use Remy service! He Charged me $79 for a digitizer and display plus another $47 for the labor to fix my crack outer iPhone glass. He said there was something wrong with my 3D Touch which I never had problem thus the whole screen had to replaced. The screen still isnt installed properly after 2 trips to the shop. 1 corner of screen makes squeaky sound when press on it. He told me You need to press the screen until it go back into the bracket there isnt any bracket to press back into. The screen went black after a week of use and never light up again. - $126 wasted.

Ke
Review №2

Sent in for a screen repair in the end of Oct 2020. Little communication and I had to follow up multiple times to see if my phone arrived my mail and when it would be returned back to me. Upon receiving it, the screen was faulty (extra sensitive and would often react odd to the touch) but I had been without my phone for almost two weeks so I didnt want to contact and not have it again for a couple weeks. My fault for not dealing with it then...Jump again to 3 months later, the screen literally starts coming apart from the top but somehow still working. I had not dropped it, always had a case on it and there is zero damage to the any part of the phone. By midday, half the screen was off and then the screen was not working. I immediately shut it off and contacted iRefresher where I was told that this was my fault and not covered under warranty. I am no apple tech but for what its worth, another repair shop told me it was a poor repair job that caused the problem.Their website states that all parts are covered under a lifetime warranty which is clearly not the case. I was told that it was my fault and there is no way for me to prove otherwise. I am someone who never writes reviews, this might be my first ever but it feels dishonest to claim that you offer a lifetime warranty on parts but the minute a part breaks, you are told well it must be user error...on top of the poor communication from the beginning.

Br
Review №3

Went to them to repair my iPhone and was very pleased. High quality service and high quality repair at affordable pricing. Walked away satisfied. Definitely recommend them

Tr
Review №4

Sent in for a screen repair. Six months later stopped working. Says there is a one year warranty on parts and labor but iRefresher claims I damaged the phone. Don’t trust this business. A warranty is a warranty. Unless explicitly stated “limited warranty” with the limitations defined then the business is required by law to make the repair.Not worth my time or trouble to pursue further. Don’t make the same mistake.Had it fixed by a reputable supplier who told me the iRefresher replacement screen was a substandard part and failure was inevitable.Recommend you avoid iRefresher.No new damage. That’s what he says.Bottom line... iRefresher does not honor its warranty!

ur
Review №5

I ordered ipod classic 1tb and the service and the product were very excelent and the seller Remy Sternbach always was available to my questions and the delivery was very quick, defently i will return and buy - from his shop in the future, i have a friend, thanks allot, love uri from israel

Ch
Review №6

Bought a 7th generation, 1TB iPod classic. Fast service and an excellent product. Enthusiastically recommended.

Mo
Review №7

Super nice and professional. Also the service was extremely quick! Phone was as good as new in less than 20 minutes. Would definitely recommend to anyone needing their screen repaired.

Ca
Review №8

Absolutely incredible experience! Remy was a huge help in fixing my iPhone XS Max when it had a cracked screen. Expensive repair but the turnaround time was faster than I could believe and I also got a new screen protector. Thank you iRefresher for the awesome job. I’ll definitely be back to bring you more business.

Ca
Review №9

Remy is awesome. I reached out to him early yesterday needing my phone fixed extremely fast. He was there, ready and fixed it in like 20 minutes. Very impressed, my phones up and running!

Ch
Review №10

Super friendly and super fast. Affordable prices! He fixed my phone in less then half an hour. Called about 3 shops and their prices were double. Would recommend to anyone who’s trying to get their phone repaired!

El
Review №11

He was so friendly and courteous. We recommend him 100%! And prices are the best, he also was so nice to have phone cases on hand! If we ever have another phone break(spirits forbid) we will be returning to him

Ha
Review №12

Remy has amazing customer service. He was quick to get my phone fixed and it’s perfect!

Gr
Review №13

This guy is PHONE JESUS! My heart sank when my phone shutdown due to water damage. After less than 24 hours my phone rose from the ashes like a Phoenix. I refreshers was a refreshing experience! You have my vote!

Ta
Review №14

Had a great experience with irefresher. Found everything i needed for iphone repair at reasonable price. Great resource indeed!!

να
Review №15

Took forever to respond to my messages and could never get a correct answer. took so long to ship it back, and not only that he replaced my oled screen with an lcd which was not what i payed for, i payed for a glass repair. fraudulent company do not buy from. phone is also much buggier after the fact it is super obvious the interior parts were tampered with. i would appreciate my money back for the cost of the phone aswell as the “glass repair”

Ta
Review №16

Remy was extremely helpful with the different things I needed to fix! Flexible with time, etc. thanks Remy!!

Ry
Review №17

My phones sleep button was stuck and my phone was stuck in factory reboot mode. Remy fixed the problem within 10 minutes. Gave me a great price as well.

Mi
Review №18

Repaired multiple devices within minutes when the parts were on hand. Even with more difficult repairs, Remy has been the most responsive and straightforward person to work with. He is transparent and gave me an update every second of the way. Professional, personal, and no BS. Highly recommend

Jo
Review №19

Remy was very professional and personal! He had my phone ready very quickly when others were closed and unavailable. Highly recommended!

Ir
Review №20

Irefereaher was fast and convenient. I must say, I appreciate his service. I had my screen repaired prior by another company and I can defiantly say “ do your research!” Once it’s repaired your stuck with it. I refresher, used a high quality screen, he made sure i was happy with my screen. He asked several times how my screen felt. Also, he was honest and answered all of my questions. Highly recommend. :)

Mo
Review №21

I couldnt have asked for a better experience. Prices are awesome and customer service is top-notch. I am a satisfied customer! I found my Go-To for all phone parts and repairs.

To
Review №22

Fumbling around multi-tasking lost grip of my phone and went flying. Life happens I know. Thank God I found Remy, quick service for my 6. Great service.

Sh
Review №23

Remy is great! He is always available the day you need him and can make repairs fast! He is also always willing to look at any other issues you may have and he tries his best to solve any problem. I recommend him to all my friends and he is very affordable!

JG
Review №24

Great customer service, fixed iPhone in ten minutes and at a great price.Highly recommend.

An
Review №25

Service was fast and friendly. However, i strongly advise against the screen protectors offered. It’s tempered plastic not polymer or glass. They literally can break from applying on to your phone or with the flick of a finger - i don’t see what good or protection this offers. I guess you get what you pay for. I swapped my old screen protector- which had the smallest crack but still survived countless drops without further cracks- and of course i drop my phone shortly after the new screen protector and the protector and my actual phone cracked - talk about bad luck. Get what you pay for. They did offer replacement screen protectors when I mentioned it, but what’s the point if I’m it doesn’t do anything to protect the screen. I guess it’s just a scratch protectorUpdate December 27, 2018:I had been busy since my original post. However, since that time Remmy was able to find a solution and resolved the issue. Great continued customer support.

Br
Review №26

Fast and friendly service!! Remy did an amazing job working on my phone and has great customer service. I will definitely be back for any repairs to come (phone, laptop, tv). Come to Remy, you won’t be disappointed!

Da
Review №27

Fixed my phone in like 5 secs! Did a great job. sending friends!

Ni
Review №28

Sold me a $400 MacBook that died in less than a year out of no fault of my own. They wouldn’t do anything to help me. You shouldn’t be selling customers junk and then not doing anything to help them!!!

Ce
Review №29

Always a pleasure doing business with you guys! Fast, Friendly and reliable!

wy
Review №30

My womans phones screen broke while on vacation and we called him up and he fixed it asap in literally 20 minutes 5/5 service.

Jo
Review №31

Would not recommend to use anyone else! Fast, affordable and great service! Will be using again, as well as recommended the service to anyone else.

Mi
Review №32

IRefresher fixed my iphone XR in only minutes, and had very flexible scheduling. Especially convenient for anyone living in AVA, I was able to walk to my appointment

Na
Review №33

Great shop to work with!

Kr
Review №34

Great place! Staff was friendly and took care of my quickly without any issues!

Ma
Review №35

Thank Guys!!!! I was on my way to go camping and my phone broke! I checked with these guys, they gave me a good price so I stopped by on the way to drop it off. They looked at it and realized it was a slightly easier fix than they thought after my description over the phone, checked for parts: yes! and fixed it on the spot!! (including installing the replacement battery I was installing when I ripped a couple ribbon cables - super cool!) So I continued on my trip with my fresh iphone and everything worked great! Sooo thankful!

He
Review №36

Best Ever customer service, quality, price, and every thing perfect !

Za
Review №37

Remy is a true Proffesional and great guy! I can’t thank him enough for fixing my iPhone 10 screen just before leaving the country.

Na
Review №38

DO NOT BE FOOLED LIKE I WAS ...Came across this company and needed help with my screen. Called and set an appointment to get it fixed. Everything was good until he was incredibly unprofessional and rude. Didn’t call me back at time of appointment and wasted my time. Treated me like he didn’t care or like he was the only iPhone repair guy in San Diego. Found another company. DO NOT GIVE THIS GUY THE TIME OF DAY. Rather find someone who is reliable and professional then cheap and sleazy.

Mo
Review №39

This was by far the worst service I ever received. The customer service I received from Remy was horrible and very unprofessional. He made me feel like I couldnt afford his services and was very rude to me. I needed a screen replacement for an iPhone 8 and his pricing on his websites didnt reflect the pricing he told me in person. He tried charging me almost double the price!!! Ridiculous,hes only out to get your money rather than being professional. I will never do business with him!!

Er
Review №40

These guys did a great job fixing my iPhone. Replace the screen and got it back to me and under 45 minutes. Way cheaper then other services out there.

Za
Review №41

Exceptional service and super affordable! I’ve broken my screen several times out on adventures and iRefresher is by far the most convenient and reliable business in all of San Diego that I’ve experienced to fix my iPhone.

Me
Review №42

Saved me immensely. I got an apple quality screen for much much less than I would pay at apple. Thank you so much!!!

Av
Review №43

Did incredible work on my iPhone X. Unbelievable prices and fast and friendly service!

Je
Review №44

Remy lured me in with his cheap advertisements for OEM replacements. Come to find out he is a scam artist utilizing advertisements and other platforms to deceive his customers. He does not profit off $20 screen repairs, he steals parts from your phone and replaced them with aftermarket $2 China parts in order to make his money:Its sad to see a business owner have to resort to making his business mobile and taking advantage of long distance customers to make a living. I hope I put some food on your plate Remy, you obviously need it more.

Jo
Review №45

I had to get my phone screen fixed as soon as possible and Remy was there for me!! He took good care of my phone and fixed it real well.Thank you!!

Al
Review №46

Great experience, very reliable, responsive and fast! will recommend them at any time, no one can beat their prices.

Mi
Review №47

Mailed in my XS Max. They did an incredible job.

sw
Review №48

Very satisfied customer, I will b back with referrals!! Thank u Remy again !

ch
Review №49

I cracked the screen on my brand new iPhone and found iRefreshers ad stating broken screen repair replacement service OEM. Unfortunately my screen randomly cracked again and I found out that it was not an OEM screen, and far from OEM quality.No problem, I sent my phone to my regular shop Id been using for years before I got cheap and tried Remy. My shop let me know that my LCD wasnt original and they would be sending my phone back since they cannot put an OEM screen on an aftermarket LCD and gurantee their work.I contact Remy inquiring about my LCD since he is the only person to have touched this phone as it was only a month old when he repaired it. Remy said he did his job and to stop contacting him. It is unfortunate that he baits you in with an affordable repair price but deceives you and steals your original parts replacing them with cheap Chinese ones without your knowledge when they had no business being touched in the first place.Feel free to cruise by if youd like to have your phone tampered with and for an angry man to tell you to leave him alone like a child.*UPDATE* I did not ask the owner for any compensation. I let the owner know I broke my phone again and my repair facility told me that remy himself for some reason or another replaced my Original Apple LCD which is worth a lot of $ for a cheap Chinese one without my authorization when it was not damaged and my phone was only there for a screen repair. Remy offers a one year warranty, I only asked about the warranty due to what he did to my LCD when I only payed $20 for my screen and an LCD would cost much more and was never mentioned or needed. This is illegal and as soon as I receive the screen remy replaced my OEM with from my current repair facility I will be contacting the BBB.

Er
Review №50

Great company to do business with! Highly recommended

Je
Review №51

Really great service! Easy, fast, and well priced

Ni
Review №52

Very satisfied customer. Will be sure to use his services more often!

jo
Review №53

Great service! Mailed in my phone and it came back looking incredible!

le
Review №54

Best iPhone screen repair service in San Diego! 10/10 recommend.

Kr
Review №55

Top notch customer service, quality, price, and guarantee! Best SSD High Capacity iPods out there!This is a great purchase! I worked with the owner for over 6 months getting two high capacity iPods. 1tb and one 500 GB iPod...this company worked smoothly with me every step of the way with perfection! I did have one small issue, no big deal, and offered to fix it, so no issues at all with communication and customer service, they are willing to fix it! Cant ask for anything better. Ive always wanted a big iPod since i have TBs of music. Love the lightness of this Ipod. The company will work with customizing for you, they did with me every step of the way with no quarrels. I cannot be happier with this purchase! Thanks

We
Review №56

5-Star Service! I brought in my old iPod Video for a new hard drive & battery & I was informed of a new aftermarket upgrade that allowed me to transform my iPod into a 512GB high capacity beast utilizing a circuit board iFlash adapter & microSD memory. The owner explained the upgrade process to me & I left the iPod with him for the day. He was able to successfully install the iFlash & upgrade the memory. He also recommended installing a new high capacity battery & brand new front & back covers, which I elected to do. When I picked up the iPod it looked brand new & seemed much faster. Ill now be able to fit my entire music library plus tons of videos on the iPod. Thanks for the quick turnaround & awesome upgrade. Highly recommended service to anyone looking to upgrade an iPod Video or iPod Classic.

Jo
Review №57

Best shop in San Diego! Thank you!

Mi
Review №58

Best service ever super fast turnaround, great communication. Affordable prices. Thanks.

An
Review №59

Remy was wonderful and did a great job!! My phone screen was almost completely shattered, and he fixed it where it looks beautiful, and completely brand new again!!

le
Review №60

Fast and effecient. 10/10 great service!

Ma
Review №61

Remy is great. He replaced my phone screen for a great price, and I was pleased with the service!

Ta
Review №62

Amazing work, 10 out of 10. Would definitely recommend!!

Re
Review №63

Amazing service and did a fantastic job on my phone!

Ra
Review №64

Took forever and didnt call me back. Do not recommend.

Ar
Review №65

Good PersonFriendlyGood Service

Ke
Review №66

Did a PERFECT job in a short time, very fair price. Would highly recommend!

Re
Review №67

Best cell phone repair shop in PB!

Ce
Review №68

I am very pleased with their service.

la
Review №69

Great work! Thank you!

Sk
Review №70

Amazing experience, quick and affordable.

Fa
Review №71

Remy saw me with super late notice and got my screen repaired on my iPhone 7! Thanks!

da
Review №72

Best experience Ive ever had with servicing my phone!

Gr
Review №73

Great fix!

Sc
Review №74

Quick, efficient, honest.

Ze
Review №75

Awesome team!

Se
Review №76

Thanks!

Ew
Review №77

Phone looks perfect!!! A+++++ !!!

Information
4 Photos
77 Comments
4.7 Rating
  • Address:APPOINTMENT ONLY - CALL OR TEXT NOW TO SCHEDULE AN IMMEDIATE REPAIR AT OUR OFFICE - 3883, Ingraham St, San Diego, CA 92109, United States
  • Site:http://irefresher.com/
  • Phone:+1 917-673-5538
Categories
  • Electronic parts supplier
  • Cell phone store
  • Computer repair service
  • Mobile phone repair shop
  • Electronics repair shop
  • Glass repair service
  • Phone repair service
  • Recycling center
  • Repair service
  • Screen repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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