This company is lower than one star ordered product that never arrived so had to get a refund

Normally not one to write a review, but I felt compelled to show my support for Squatch & Co. after seeing they recently got a bad review from someone who clearly didn’t take the time to understand the terms of the purchase they were making. I’ve always had a great experience buying from these guys and know you will too.

I as well as the other person had to return an item and got no response back from this company. 3 messages out and I also had to pay for shipping and there was a 30%~ restocking fee. I was not made aware of this restocking fee until i got an amazon notification about how much my refund would be. I might a well shouldve kept the damn thing i ordered at this point. What a sham. Judging by their response on the other individuals review, they look very hostile and ready to point fingers.

Great Service. Great Products. Love these guys.

Always great service. Sounds like the few bad reviews are just Karen’s wanting to blame others when they’re the ones who didn’t read the rules.

Rock Stars! Always so helpful.

Their Amazon fulfillment is poor. Zero communication. I sent two messages before Amazon automatically refunded the order without any response from the seller or from Amazon. Looks like its a frequent issue from reviews on Amazon.

Loving my new mug from this place.

Great Stuff