Well packaged and delivered with a signature. The flavor is amazing. A great way to honor a hero.
Delivery took a little more time then I thought. This was my first time ordering alcohol online. So, I cant compare how long delivery should actually be. It was a little confusing on the delivery information. But, the bottles were well packaged. I would order again.
I like ordering from uptown... the orders are always sent in a timely manner and are correct when I receive them... im gonna always order from uptown wines I cant get here in Maryland
Pretty straight forward experience. I ordered 4-5 bottles of wine and they were shipped and arrived in decent time. Nothing was damaged, so I would order again. Thanks
Stock range may be good.However the delivery experience was defnitely far, far slower than I would have expected. Sadly, would shop elsewhere in the future.
Package was opened in transit and poorly resealed.Lucky I didn’t order anything super expensive.Shipping time was way longer than expectedAlso still have one package not delivered yet it’s been a month.I will not purchase from this company again
We looked at their website before deciding to drive here. They show all kinds of hard to find Irish whiskeys. Then we get there and it’s not even one location. The address listed is to a liquor store. They didn’t have anything that any other liquor store would carry. We were expecting a nice store with a high end selection. We drove 2 hours and it was a very BIG disappointment. They then told us some of what we were looking for was at the owners other store 15 miles away! It was nicer but again they didn’t have anything that they show on their website. So DO NOT drive here. Only buy online if they really do have it? Everything we wanted to look at they said was coming in sept or oct.
DO NOT BUY FROM HERE! If I could rate a zero, I would! Buyer beware. I never received an e-mail regarding my order until I contacted them via e-mail because you definitely cant talk to anyone when you call them. When you try to leave a message, you get disconnected before you can even say anything. Absolutely the worst online buying experience Ive ever had.
Placing my order was easy and I received a shipping notification the same day. The issue I had was that my shipping information was never updated and always said “no information available at this time”. This was nerve racking because someone has to be home to sign for the order but how do I know when to be home if I don’t know when it’s to be delivered. Luckily I was home when my order finally arrived three weeks after the shipping confirmation was sent. I may order from them again because they’re the only place I’ve found that sold the item I ordered.
One of the best online liquor stores! Better selection than most! Lovingly packaged to avoid breakage! Good experience all around! :)
Great prices but shipping takes a long time. Took ke 3 and half weeks to get my booze. Im in NY. And there was no update with the shipping so you have no idea how long it is going to take and it is hard to talk to somebody... anybody
I have ordered from uptown Spirits a few times now. They have always had great prices and service. My last order I had a small issue which they resolved very quickly. This is a great company with a really good customer service. Thank you.
Good service and quick shipping. thank you.Please stop the pesky email that want me to confirm I receive my order, you can look that up yourself.
Followed up my order with a phone call before shipping, shipped very safely, and arrived in a timely manner
Tre is the absolute best! He has assisted me twice with ordering. He has great customer services skills, he displayed patients and was informative and answered all of my questions without any hesitation. Thank you again Tre for all your help. Now on to the selection of spirits they have to offer. Lets just say I will be a repeat customer and I plan to spread the word about this place. This is my first order. Ill be posting my 2nd order by next week . Toshia Reid
I took a little while to arrive but it got here and there werent any problems..
My order came quickly, and I was very pleased with the overall experience. I will order all of my hard to find wines with you guys. Thanks for delivering to my state.
Order a couple of bottles for a friend as a gift. The delivery window was 7-10 business days. Its been nearly 2 months, and my friend hasnt received the bottles. I was able to speak on the phone with someone a month ago, they promised delivering in the nex 2-3 business days, yet nothing. Now when I call we get: please contact us by email. Dont order from this place.
It was faster this time around like 3 days. The first time it was almost 2 weeks so much better
Great experience with getting a couple special bottles. Overall a great experience. Thank you.
Fast and friendly service! Ive only recently started ordering online at Uptown Spirits, but theyve always had my order ready to go promptly. I will be going back soon!
Received my order am using it for a raffle at the American Legion at a later date, great service from uptown spirits
This is my second time ordering. Package came promptly & was packaged well. Will be ordering again soon.
Great service at great price.
My boss loved his birthday gift 🎁 Really appreciate the speedy service & great products. Highly recommend this place 🙌🏼
Uptown Spirits usually has some products that other retailers do not. Delivery is good and customer service is always responsive.
Yes I received my order got it within days of placing it online fast easy and super simple
Always a placer to buy from this place im always looking at the prices some stuff has the right price some definitely not.
Wonderful shipping and the bottles came wrapped as expected. Glad and pleasure doing business with them for sure.
Received what I ordered in good condition, no problems
I enjoy purchasing items that I cannot find where I’m located, but shipping takes a long time, like 2-3 weeks.
Super easy to place an order. Wide selection of spirits. And shipping is very quick
Easy service. Package was delivered in a very secure bubble wrap.
Had an amazing experience and appreciate that they made the process extremely easy! I will be ordering from them again!
I received my order, but unfortunately the package completely smelled of alcohol. When I took out the bottles the epifania was half full. There were no visible cracks, except for some scratches on the back where the paint was removed.
Everytime i order something from here i always got it on time and respectfully
Quick shipping. Easy to use website. Glad to have an alcohol delivery for brands my state does not carry. Would use again.
Ordered 3 bottles of moonshine that I couldnt get hold of in the U.K. Arrived in less than a week. Very pleased.
Large selection, fast shipping & great prices. Overall satisfaction.
I am East US and I have ordered 3 times or more. Uptown Spirits has been courteous, responds promptly and keeps me updated. I have used 4 different shippers and the complaints here equal everyone except my experience with Uptown Spirits. I can handle a delay for an international import, that goes with the territory. Every supplier I contacted was out of stock or claimed it was in stock when 2 weeks later it was not. Customer service was the distinction for me. I am not going to beat up on a supplier during covid when no one is delivering normal service. I credit Uptown Spirits with good communication and my last order came in less than 1 week. I would consider myself a loyal customer, orders come and go if you understand the market. Good service can appease impatient customers. I know from years of experience in customer service
Everything went just as planned. Will definitely shop with them again
There was a delay due to the custom picture. But I was completely satisfied. Customer service was good. This isnt my first time ordering and it wont be my last.
Great selection with a very friendly proprietor. Will absolutely be coming back here the next time Im looking for a special bottle.
Uptown great place to order from. Good communication, webpage thank you
Just what I wanted. Timely well packed delivery.
Received a bottle exotic tequila quickly and safely from Uptown Spirits. Thanks!
Uptown Sprints was the Only place on the West Coast willing to ship to the East Coast and we are extremely grateful. Thank you again💙
The Mangoscotto was awesome but was sold out of the one I really wanted try with it
Excellent service & follow-up. I made several purchases and only had one problem with a bottle that they immediately replace.
Good service and fast delivery, will definitely order again
I did receive my shipping in a timely manner. I will be ordering more stuff .
The prices and availability were outstanding. Great experience.
Always pleased with the service, sometimes delivery is slow.
Great and quick service! Good selection of products. Will use this site again.
I have been waiting on my order for a month. Will never order again have not issued a refund yet
I ordered online and the customer service rep called me to let me know one of the items was out of stock before they shipped the rest of the order. Delivery took 12 business days but bottles arrived intact and well-packaged. Would order again if needed!
Order arrived on time and contents were packed good....
I ordered 5 bottles of arak, I recieved 3 only, no explanation why that happened
Received the package timely and in great condition. Thanks!
Good selection of drinks not available locally, and fast delivery.
I received my order promptly. It’s always a great experience ordering from Uptown Spirits. I highly recommend them.
I’m really impressed with the wide variety and quick delivery offered at Uptown Spirits. On order number 3 and counting. So grateful they deliver in my area !!!
Took a little bit for it to arrive but I actually did get my bottle. Not a scam
I was looking for a specific Appleton Estate Rum for a friends birthday and wanted to customize the bottle. After searching I found a few different places but Uptown Spirits had the bottle I wanted and the capability to engrave. I was extremely hesitant to order from here because of the reviews, but I took a chance and ordered anyway.I reached out to them about a week after placing the order to check on the status. I knew it may take some extra time because of COVID-19 and that was clearly stated on their website. They responded back promptly letting me know that my order was with the engravers and would be shipped in a few days and it was.I am so glad I took a chance on them and ordered. They didnt let me down. The bottle and packaging is gorgeous by itself, but the engraving took it to another level. It was stunning.Thank you Uptown Spirits for making a birthday special for someone. He loved it
Likely SCAM! Do not order from here! This place appears to be a scam. Ordered several bottles in October. The company sent me an email about a week later saying it had just finished processing and shipped. Then another a couple of weeks later saying the same thing. Then another. So, it seems they are just sending these emails out to placate their customers. When you click on the tracking info, it takes you to a site with no useful info, although sometimes a blank page, and this site looks like a scam shipping site as well. I have tried to contact them several times. No answer on the phone, no response to emails. They just take your money without sending you your product, as far as I can tell. There are many other reputable online liquor ordering to go with that are good businesses (I have successfully used a couple of others). Go with one of those instead. I am two months out with no product, no communication from the company. It did not stop them from charging my card, however.
Good service and prices!
Communication was terrible had to call quite a few times no solid answers. No tracking provided makes it kind of hard when you have to sign for something you dont know when its arriving.When they said it was in stock it wasnt theyre waiting on it from another supplier.Not sure if Ill use this company again
Really decent delivery time and am glad to have found a source for products that are hard to find where I live. Thanks!
Had a little trouble with getting the tracking number on the shipment to work. It took close to a week for the shipment to actually go out from the store. But other than that, the product arrived exactly as promised.
They sourced a rare aperitif for me at a reasonable price. They were very communicative throughout the process and I ultimately was able to get the bottles within a reasonable amount of time. I appreciated the option for local pickup as there are few local liquor stores with so large a selection. The staff are also quite friendly.
Do not buy anything from this store online. Online orders state they could take up to 7 days to process. Well I waited over two weeks then checked and saw my order was still be processed so I called and they told me it would be shipped out right away. Waited two more weeks, checked and still processing. Then sent an email only to wait another week for someone to get back to me to say the item was not in stock. On second thought maybe you should order from Uptown Spirits so while your waiting for your order to be processed, I can be sipping on mine that I ordered online from a real store that has the items they say they have in stock.
Great service as usual!
Always reliable service!
Took a little long but came picture perfect
Service was amazing!! I will definitely be ordering from them again.
Got my E. H. Taylor really fast at a good price.
Quick delivery will continue to do business here
Ordered July 31 still havent received and no tracking
So convenient. Saved me a trip, a long trip! Fast service too! What’s not to like???
Great place to order booze from!!
Very easy to navigate through the selection of liquor, fast checkout and delivered quickly!
Quick delivery and had the right products
Packed safely and with perfection and a timely delivery!!
I saw all the neg. Reviews after I ordered. But my order only took 2 weeks. I will be ordering from them again, very satisfied.
Worth the wait and planning to do another real soon keep thing in stock for me......😆😆😆😆😆
Really fast delivery to my address in the Netherlands. Very pleased with the service.
Arrived fast W/ protective packaging
Great service and price ! Ill be recording soon and this is my GO TO place for spirits !
In my opinion it doesnt feel like this company is ready to operate as an online business in 2020. I requested a refund after two weeks of no shipping which they quickly provided. Great selection, but the lead times seem excessive when many competitors are shipping next day. Overall not a bad experience, just not one I wouldnt repeat until they have a better process in place.
Took awhile but I got my Earl Stevens bottles in. Two bottles of Slurrican and a bottle of Cotton Candy!
Tons of emails no product
I got my product with no issues but I continue to get daily emails about my experience even though I have already rated, thus the 3 instead of 5.
Placed an order a week ago. They state to let them know if you need the items sooner, which I did. I bought something for a friend as a congrats on the new home purchase and asked them to rush the order since he would be moving out of his current address soon. When you call, you get a voicemail box that is full. I’ve emailed multiple times and nothing! I bought from this site when they first opened (when their prices were reasonable on allocated items) and there was no problem. I’m guessing they grew too fast. Awful customer service!*** UPDATE - I had to actually dispute the charge with my CC company (4 weeks later) as I never received tracking information for the bottle and my friend moved from the address. Again, BUYER BEWARE!!!
Tracking was frustrating but overall I’m very happy with my order . Definitely will order again.
Placed an order early February 2021 in which I have yet to receive. Their phone number doesnt connect you to a live person nor can you leave a voice-mail. Finally received an email response from Trae B who is extremely rude in his response. Requested a full refund, filed BBB complaint. Not willing to prvide shipping details in which the order confirmation states you will receive an email from the shipping company.Never happened. Bad business!!!! Poor customer service. Do not order from this company unless you want to make a donation!!!!!!!!Update...This company still refuses to acknowledge they messed up and kept my money.Your reviews speaks for itself! Fool me once, shame on you! I wont be fooled again by ordering from your scamming company!Obviously they need our donations!!!!!!
Have a very reliable delivery service - would recommend to anyone anytime!!
Took too long to receive my order and bad customer service.
Great service and prompt delivery with updates!