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Ortho Mattress
7920 Miramar Rd Ste 101, San Diego, CA 92126, United States
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Ortho Mattress
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Du
Review β„–1

Molly or is it Ericka? Just kidding πŸ™‚ Molly did a great job. The second I walked in the door she was helping me and answering questions. Great personality, sense of humor and very knowledgeable. I will be back for the 2nd bed replacement soon.

ve
Review β„–2

I went into the store last week and have to admit I was a little lost when knowing what mattress would be best for me. Ive never bought a new one, Ive always had hand me downs in my life. Lucky for me Justin was there For all my questions. He really helped make this a much easier experience than I was expecting. Id highly recommend this store, and they got me a pretty good deal after I shopped around

Je
Review β„–3

I decided to visit Ortho Mattress on Miramar after an unsuccessfully trip to Mattress Firm, and Im glad I did. I was able to find an bed in my price range and our Salesman Mark McFarland was extremely helpful and friendly. He made our mattress buying experience simple and enjoyable. My mother and I left the store with exactly what we wanted and then some. We were both pleasantly surprised with how quickly Mark was able to help us make a decision on our mattress purchase. After this experience I will definitely recommend other family members and friends to this location in order to receive the same wonderful treatment as we did. Thank you Mark!! :)

An
Review β„–4

We were very happy with our experience at Ortho mattress. There was a wide selection and we were pleased by the competitive prices. Mark was very good at helping us figure out the mattress we wanted. He was very informative but without being pushy or making us feel too pressured to buy. We can’t wait for our new mattress to be delivered!

Ga
Review β„–5

Its a great experience doing business with ortho mattress. Staff are very approachable and friendly. I love the ambiance and subtle smell of fragrance. It is very inviting. Especially the store manager Mark is very patient on dealing with customers and explained very well the things that me any my husband want. They provide special discount for us that no one can beat that price! I will definitely buy again at this store in the future. I highly recommend Ortho Mattress that will satisfy your needs!!! INDEED!

A.
Review β„–6

Justin helped us out on a Sunday afternoon. He was very knowledgeable and pointed us to exactly what we were looking for. He took the time to walk us through several different mattresses and set ups. Not the typical pushy sales person experience at all. He definitely found us the best mattress that we wanted, not the one he wanted to sell. We walked away with a new mattress, adjustable base and new pillows. If your looking for a good experience with a knowledgeable staff, this is the place to go. Thanks Justin.

Jo
Review β„–7

Great experience with Shawn who helped us buy a king mattress. Was laid back and very knowledgeable. We spent a lot of time there and he gave us space but was quick to answer questions clearly. He also asked us great questions to make sure we got in the best mattress for us. This was 4th store we visited and by far best experience which is why we bought from them. Would highly recommend. Thanks Shawn!

B.
Review β„–8

Im a stickler for customer service and this place definitely has it. My partner and I were just pricing around and this was literally our third stop. Mark is just wonderful! He explained in great detail each mattress. He didnt try to force his mattresses on us. Not the typical pushy salesmen. AND he is VERY Military friendly!!! I will definitely be doing business here again as long as Mark is there!!!

Li
Review β„–9

My husband and I were in a pinch to find a great mattress upon just moving to the San Diego area. Just before 6pm we arrived at Ortho Mattress and was helped by Mark McFarland. We walked out happy just over an hour later with a great quality bed that was delivered the next day. Our experience was fantastic - we will certainly be heading back in to stock up on more pillows and accessories. Thank you, Mark, for a great experience and a great, new Ortho-bed.

Ma
Review β„–10

Very pleasant store. Mark McFarland was polite and informative. No pressure to make a selection and suggestions were made based on our questions. It was nice not to feel like we were on a used car lot. Glad to do business with them.Mark S.

La
Review β„–11

Mark the store manager was super helpful! They have a great selection of mattresses within a wide price range. This is actually my second mattress I bought from Ortho Mattress and The sales experience is a lot less stressful than most places.

Mo
Review β„–12

I decided to upgrade from a queen to a king, so I was on the hunt for a reasonably priced comfortable mattress. Justin Schinke was extremely helpful and made this tedious task a delightful experience. He was very accommodating, patient, and informative. I never felt any pressure to buy anything, but his Jedi mind tricks worked! I ended up with a mattress that I truly love (both price and feel).I called him several times to ask a few questions and request changes (I know, Im a pain), but he was very responsive, genuine and helpful. He followed through from beginning to end to make sure I was satisfied with everything. Im extremely grateful.

Ci
Review β„–13

Mark was great! He showed us lots of options and helped narrow down our selection. He also put up with our rambunctious 3-year old. We bought a King bed from Ortho almost 10 years ago, and will most likely buy all of our mattresses from Ortho.

Re
Review β„–14

It was ok. Would go some wheres else

Ni
Review β„–15

Great customer service and selection. Mark was very helpful, sweet and not at all pushy! Wonderfully relaxed atmosphere, especially for mattress shopping. I was highly pleased with the ease of the process and how he explained things.

Da
Review β„–16

Mark McFarland was our sales person. He gave us room to browse, was knowledgeable about the products and wasn’t constantly interjecting to pitch another product. No hi pressure sales tactics, just knowledgeable friendly service at a great price. This was a very comfortable shopping experience.

Mo
Review β„–17

The store manager Mark McFarland was pretty cool. I let him know what my budget was and the type of mattress, I was looking for, and he was able to narrow down the mattress options for me. I end up buying the mattress that I needed. Thanks again Mark. My experience was pretty dope.

To
Review β„–18

I usually only post if I have an exceptionally good or bad experience. Here, I had a great experience. Mark at the Miramar road location listened to what I wanted and truly helped me find a way to purchase a great product within my budget. I recommend shopping here.

Jo
Review β„–19

Mark helped us with a mattress in our price range for a floor model. Great service and no complaints about the mattress itself. Delivery was smooth and on time. Will come back for my mattress needs in future!

Wi
Review β„–20

We just walked away from one of the best purchasing experiences we have had in s long time. Bought a bed at the Ortho store on Miramar road. The quality of the Ortho Avant Eclipse bed compared equally to all the other higher priced beds at a fraction of the price. Mark was an awesome sales person that helped us explore all the options and make the best choice for us. Mark made the experience great.

An
Review β„–21

Justin was our sales guide and did a fantasticjob showing us around. He had a vast knowledge of all things mattress and helped us pick out the perfect bed. No pressure sales and informative conversations helped point us in the right direction. Would do business again!

Ma
Review β„–22

Mark was very nice to us. My mother was looking for an orthomatress and he made sure she tried every bed that was under that category and made sure she was absolutely pleased. And we walked out of the store with a mattress of an affordable price. The store was kept very neat and tidy too!

Ya
Review β„–23

I went into the store as a first stop in my search for mattress and pillows, and decided that it will be the last one as well. Quality seemed great, prices reasonable and Marks service super. Highly recommended!

Hi
Review β„–24

Mark was very helpful in our mattress selection process, he is very knowledgeable about the products and was able to help us easily narrow down what we wanted. Hes a perfect salesman, not pushy whatsoever, just enough guidance to help us make the right choice. Were very excited about our new mattress! Thanks Mark!

Mi
Review β„–25

My husband and I were looking to replace our many years faithful mattress. We had researched a little what was available and what we were looking for. We came in with some ideas and a budget. Mark very expertly showed us what was available and showed us some that were on sale. He helped us make a choice for our new mattress. Can’t wait fo it to be delivered. Thank you Mark.

Mi
Review β„–26

Thanks Mark for great in-store purchasing experience. We tried different mattresses and Mark also showed us other product like mattress top for cooling. At the end we decided for a very comfortable spring pillow top mattress

Kr
Review β„–27

This store is very convenient. It was easy to get to from my work and the salesman was very helpful in guiding me to some great options. Very happy with my cozy new bed. Thanks Justin! Ill be back to Ortho next time Im in the market for a new bed.

Gi
Review β„–28

Look for SEPHER! He’s amazing and accommodating. He explained to us everything we need to know and offered us the mattress which fits our need and budget. We are on a tight budget but also wants a good deal, and ORTHO MATTRESS offers a 0% interest financing which is awesome! Plus free delivery! All of these info were crystal clear explained to us by Sepher! Incredible sales person! Thumbs up!

Ji
Review β„–29

The five stars are not an exaggeration. I always enjoy working with someone who obviously knows what he or she is doing and does it well. That was Orthos Mark McFarland for us. Polite, patient, knowledgeable - you get the picture. Good man.

Se
Review β„–30

Great service and great prices! My wife and I recently moved and it was time to buy a new mattress (rather than lugging the old one around). Justin was a big help and showed us around. Im generally not big on being around sales people but he was really easy going and just pointed us in the right direction when we told him what we were after....and then made suggestions after we had tested each mattress. After we found the one we wanted he even worked with us on the price and got us to where we wanted to be. The Mattress was delivered on time and was as comfortable as the one we fell in love with at the store.Kudos to Ortho Mattress and to Justin!

Ry
Review β„–31

My wife and I went in and Mark helped us out. He was helpful and we felt no pressure to purchase. He was very patient with us as we came back three times trying to decide, asking him lots of questions. Thanks Mark! Great experience.

RL
Review β„–32

Mark and Justin were both really helpful at getting us a mattress to compete with an online retailers price. They know their products and treat customers well. Highly recommend

Ka
Review β„–33

Mark was extremely knowledgeable and helpful when helping my boyfriend and I find our mattress. The Ortho mattresses actually felt better than the name brand when we compared them side by side. Ortho brand mattresses were also cheaper! Plus our mattress came with a lifetime guarantee :)

Je
Review β„–34

Outstanding service and very friendly. I bought the Aireloom Emerald and love it...best bed ever. Mark McFarland, the store Manager was awesome in helping us decide on which bed we wanted. I checked pricing online and at other stores on all the major brands; Ortho Mattress has some of the best pricing available. Highly recommended if your ready to buy a new mattress!!

Kr
Review β„–35

Visited Ortho Mattress at Miramar today. Worked with Mark McFarland who sold us a mattress that worked well for us. He did not do the hard sell. He was knowledgeable, practical and helpful. The transaction was painless and efficient. Thank you, Mark!

Iv
Review β„–36

Excellent service and very knowledgeable staff! Mr. McFarland was very helpful and asked all the proper questions to get the correct mattress for my size and body mass. Highly recommended!

Er
Review β„–37

Mark was very helpful when my boyfriend and I stopped in to look around Ortho Mattress today. We are both very thankful for the no hassle shopping experience he offered us and cant wait to let everyone we know where to buy their next mattress from.

Ja
Review β„–38

They live up to their reviews! Mark was very helpful and kind. I got a great mattress at a great price. I highly recommend this place!

Ja
Review β„–39

Mark from Ortho was very helpful with choosing the right mattress for me at the right price. I highly recommend coming into the shop and trying out tge mattresses in person. Quick, easy, and Im happy.

Je
Review β„–40

Mark from Ortho on Miramar road was by far the best salesperson we encountered during our shopping (and we were all up and down miramar!). He was knowledgable and very respectful of our budget. In the end he got us into a fantastic mattress for a very affordable price. Delivery was extremely easy (and quick!), it took them all of maybe 10 minutes to setup my new mattress and remove our old one. Weve been sleeping on the mattress for the last several weeks and it is a fantastic mattress, could not be happier about the whole process!

Kr
Review β„–41

I spoke with Mark who was very nice and helpful. He even waited for us to arrive and guided us those the process. Gave us some good options. Would come back in the future if needed.

Ra
Review β„–42

Excellent service! Mark was wonderful and helped us find the right mattress that fit our needs and for a great price! Definitely recommended.

Ja
Review β„–43

Mark McFarland was amazingly helpful and informative, not pushy at all and gave us plenty of time to make our own choice. We are very excited to see our new mattress arrive and are confident Mark will take care of us in the future.

ge
Review β„–44

Our sales rep Mark was awesome. He found the perfect mattress and bed for my family at a reasonable and realistic pricing. Im very happy with my purchase

Ia
Review β„–45

Mark helped me out and got me a great deal. He added some risers to get the bed nice and tall. Looking forward to my new Ortho bed!

An
Review β„–46

Excellent service. Justin helped me. Very knowledgeable and thorough without being pushy. He got me a great deal and set me up for delivery very quickly.

S
Review β„–47

The manager Mark was well versed in the different mattress options available. He was forthcoming in the benefits of the various brands and gave us space enough to make a decision. Overall very good experience.

Ja
Review β„–48

Justin S. hooked us up with a deal that we didn’t think was possible! We walked in just looking to see what types of bed frames the store had and saw one that we had looked at previously online. Not only did they match the online price, but included delivery and assembly. If we ever need a new mattress or bed, we will definitely be going back to this store and asking for Justin.

Sa
Review β„–49

Justin was incredibly insightful and helpful while making this purchase. My wife and I never felt pressured to make a decision. In fact, we felt like we were dealing with a long time friend. Our business is Ortho’s for the foreseeable future!

Ba
Review β„–50

Visited Ortho mattress on a whim today after a bad nights sleep due to a very worn mattress. Mark McFarland greeted us upon entry and asked about our sleeping habits and got us going on trying out matresses. He helped us look around and asked and answered questions as we went along and got us to our perfect mattress. Mark was very helpful and couteous from start to finish, even when we changed the order with additional products after he was almost done! He didnt hesitate nor get upset with the additional work. All in all a great experience and would recommend Ortho Mattress and Mark! Thanks again Mark!!!

Br
Review β„–51

Amazing service; no pressure shopping experience! Store Manager Mark McFarland was able to identify what my girlfriend and I wanted within minutes of us walking in the door and laying on a couple models! No need to keep looking around, guys.

Vi
Review β„–52

We needed a new mattress and chose Ortho because of the Cool touch mattress pad. The manager, Mark McFarland, was very knowledgeable and helpful, without being pushy. We are looking forward to receiving out new mattress!

Ch
Review β„–53

Mark,Did a great job helping us find the perfect mattress. He gave us a great deal. I would recommend that you get your mattress here.

Da
Review β„–54

Great location for No Haggling salesmen with good knowledge about their product. Would highly recommend you ask for Mark, you can tell its him if he speaks in a Irish accent.

Na
Review β„–55

Wanted to Thank Mark for all his help in getting me a beautiful mattress! I know I will sleep well. Thanks again!

De
Review β„–56

I bought my first Ortho mattress 15 years ago. I have been so happy with it and Im amazed at how well its worn. I recently purchased the Pembridge firm pillowtop and its like sleeping on a cloud! The quality, the craftsmanship and the professional Knowledge of the staff especially Mark McFarland at the Miramar location will keep me coming back as a repeat customer. If youre looking for a high quality mattress at a fair price go to Ortho!

Re
Review β„–57

Great showroom, lots to look at and absorb. Mark McFarland took the time and listened to what I was looking for, and then patiently provided excellent service, and insight to assist me. I’ll pass my recommendation to others.

Sh
Review β„–58

We bought a new bed at Ortho Mattress earlier today. Mark was a great and knowledgeable salesperson who guided us to the perfect mattress for our lifestyle. He made the awkward and expensive ordeal of buying a mattress easy

Am
Review β„–59

This is my second time getting a mattress at Ortho and I can honestly say I get the best deals here. The staff is knowledgeable (Mark helped me out) and let me know all of the options available in the price range & mattress type my boyfriend and I were looking for. Mark was good about not being too pushy, and even followed up with us the night-of. After being able to take advantage of some Black Friday deals plus free shipping, etc., I knew I had to make the purchase! Walked out with a Beautyrest Plantinum which goes for hundreds more (maybe even $1K) than other stores. Really happy.

Mi
Review β„–60

Im a repeat customer. Came to buy a bed for my in-laws. No high pressure sales tactics to up sell you at all. Walked out feeling we made a great purchase. Will be back

Ca
Review β„–61

Mark was very helpful when it came to picking out a mattress and base. Not only was he more helpful than the competition he also managed to be around 20%?lower than other(s) quoted me. Thanks Mark.

An
Review β„–62

Quiet, no pressure sales. Delivered what i wanted when i wanted it at the price i wanted to pay. Mark was very helpful and made my day a lot easier.

Ro
Review β„–63

Avoid this company, especially be wary of their private-label store-brand mattresses. They are engaging in outright-consumer deception.I have some low back trouble and am tall, so I needed a large mattress, so I opted for a California King.The standard size for a Cal King is supposed to be 72 in Γ— 84 in.When the product arrived at my house it was marked as 71x 83in, and measured 70 inch x 82 inch. Where did 308 square inches of mattress go? Even taking the extreme pessimist margin of error of -1 inch on each dimension, this is outside the realm.This company relies on consumers trusting the standards and then, to save on costs, delivers them less than what was paid for. I do not recommend doing business with them.

Br
Review β„–64

The sale person,David Hayes, is very exceptional . Highly recommended. He is the perfect person to dealth with when it comes to knowledge and discounts on mattresses. Did very owesome job.

MJ
Review β„–65

It was a pleasure to be taken care by Mark. He was so helpful. He understood our needs and showed us exactly what we needed.

Ja
Review β„–66

Very nice customer service, would recommend! Mark was especially helpful, finally found the perfect mattress. Thank you mark :)

Je
Review β„–67

I walked into Ortho Matress, and received the best customer service possible from the store manager, Mark McFarland. He was courteous and knowledgeable, and did not apply any pressure to buy. In fact, my original intention was to do some comparison shopping, but I walked out of there with a matress to be delivered. Im certain I made the right decision. Thank you, Mark!

Le
Review β„–68

Mark was great to work with and extremely thorough. Definitely would go back and refer them to all our friends and family.

Su
Review β„–69

Great service! Mark McFarland is very knowledgeable! No upselling...and they delivered the bed the same day.

Be
Review β„–70

Great service! Amazing mattress!Mark McFarland best sales man in California

Pa
Review β„–71

We have been looking for a new mattress for months. Mark, the store manager was super helpful and got us into an Airloom with an adjustable base at a great deal. Go to this location and talk to Mark if youre looking for a mattress.

Lo
Review β„–72

Mark and Justin were both very knowledgeable and professional in helping select the correct mattress. They were both friendly and took the time to answer all our questions

Jo
Review β„–73

Mark was extremely helpful and found the mattress I was looking for in no time at all! They have great prices and great sevice.

So
Review β„–74

Great customer service! Justin helped us out and was able to provide us with exactly what we wanted at a discounted price!

Ma
Review β„–75

I came in shortly before the store was closing, and Justin helped me and was very nice. I knew very little about mattresses and Im happy with what I have now and it was all very pleasant.

De
Review β„–76

Good variety of options in mattress types and price ranges. They helped us narrow down our choice and gave us the best price possible

Ti
Review β„–77

Mark was very helpful and informative in assisting us in selecting a mattress. It was an easy experience and I would recommend Othro Mattresses to anyone looking to purchase a new bed.

Ge
Review β„–78

Buying a mattress for my mother in law from Mark McFarland at Ortho Mattress was a very nice experience. He listened to all her requests and was able to find the perfect one for her.

Sa
Review β„–79

Walked into the store early in the day and Justin and I were the only ones there .. he walked me through my best options financially as well as comfort and I got the impression he was giving me an honest and detailed opinion of my needs .. I’m happy I met Justin and walked away feeling like I had made the right decision .. I’ll be back when I need a new bed or matress .. thanks Justin

Ca
Review β„–80

I havent had my mattress delivered yet, but after shopping at many places Ortho mattress had the most comfortable mattress for a reasonable price.

Ca
Review β„–81

Mark and Justin were very knowledgeable.They help me with a quick and painless process of buying my mattress.

Do
Review β„–82

Great selection, I tried a wide selection of mattresses with no pressure from Justin Schinke, and in the end was extremely pleased with my decision, and the outstanding customer service. Justin was very knowledgeable.

Mi
Review β„–83

Had a wonderful experience with Justin Schinke! highly recommend!!!

Je
Review β„–84

There are so many mattresses options. Mark is very helpful, he helped me found the right mattresses, I also got a very deal. Thanks Ortho Mattresses.

Jo
Review β„–85

Great costumer service from Mark. Helped my brother out on getting a mattress for a great deal!

Yo
Review β„–86

We are fortunate to have met Mark, who helped us find the perfect mattress with the best value. Thank you.

Pa
Review β„–87

Im at Ortho and Justin is assisting me I am very pleased with everything that he is very knowledgeable about the Tempur-Pedic bed and have impeccable knowledge about all beds in the store thank you

Le
Review β„–88

Justin Schinke was our salesman for our Tempur-pedic mattress purchase. Justin spent a lot of time making sure we understood the choices and helping us choose the best set for our needs. He was also very helpful in getting us the best price with available promotions. Justin has a great personality and will clearly go far in his job.

L
Review β„–89

Mark McFarland is both helpful and knowledgeable. Best service I have ever had.

Eu
Review β„–90

Lots of selection, very knowledgeable sales personnel. I made my king mattress purchase at the 1st visit.

lo
Review β„–91

Came into ortho mattress just too look around and mark was amazing showing us different options .. we ended up getting a great deal on a queen for my wife and I .. very happy with our new mattress !! Thank u ortho and especially mark for the great service ..

Sa
Review β„–92

Buying a new mattress was a lot more than my husband and I anticipated! We had no idea that there were so many options and things to consider. Since you basically spend 1/3 of your life in bed, we did not want to make the decision lightly. We went pretty much everywhere that sells mattresss in the Miramar area, even the janky stores. We thought were set on getting a Tempur-Pedic Breeze (which they do sell at Ortho Mattress, by the way) because MOR Furniture had a pretty good deal going. Mark, the store manager at Ortho Mattress, offered to give us the same deal on the Tempur-Pedic, but also introduced us the their brand the Ortho-Pedic Luxury Firm mattress with cooling technology. We did not make any commitments that day and Mark was understanding of that. He answered all of our questions and gave us his card if/when we were ready to make a purchase. We did not go back until 1 month later and not only did he remember us, but he kept his word and gave us an outstanding deal! We walked out of there with way more for our money than if we had gone anywhere else. If you are in the market for a new mattress, go talk to Mark at Ortho, or anyone at that store honestly, they were all super friendly! Thanks, Mark & Ortho for everything!

Da
Review β„–93

Mark at Ortho Matress on Miramar is amazing!!! He is so knowledgeable about their selection of beds, and helped us pick out the perfect bed to fit our needs. I recommend Mark and ortho matress!

Ra
Review β„–94

Excellent customer service by Mark MacFarland! He patiently helped us all the way to get our new comfortable matress we wanted and needed!You will not waste your time when you go and buy your matress on this store! πŸ‘

Ab
Review β„–95

Had great customer service and mark mcfarland was really helpful and understood my needs

Da
Review β„–96

Overall pleasant mattress buying experience.Mark have me a great deal.

Ol
Review β„–97

Thank you Justin Schinke for the advice on choosing a mattress and pillows! They are very comfortable!

St
Review β„–98

The store manager Mark M was super helpful in helping us pick out our new bed! Big store with lots of options to choose from.

Yi
Review β„–99

Mark Mcfarland is excellent sale man. I will refer to my friends, clients.

el
Review β„–100

My husband and I purchase a mattress here and all the experience in the shop was great! We come in two times and both time the store manager Mark was very help and patient with us.

Information
4 Photos
100 Comments
4.9 Rating
  • Address:7920 Miramar Rd Ste 101, San Diego, CA 92126, United States
  • Phone:+1 858-695-8938
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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