Service department never answers the phone and has had our truck for over a week with no updates
Great and friendly Staff. Nice showroom, always helpful!
Great team at this dealer. Very helpful. Make sure to talk to Ozzy when you go in for parts. He’s the best. Thank you guys
Picking up one of our work trucks that needed maintenance
I only use Amsoil in my pick-up truck. RWC Group always has Amsoil motor oil in stock. I dont know of any other store that has it.
Pedro in parts is great!
Used to be Borner. I recommend puttingtruck somewhere in your name, groupsounds like youre a rock band.Much easier to locate you if youre from out of town and looking for truck sales and service or parts 👍😁
I feel sorry for the people who lost their cars and I wish you well OK life is tough this is Los Angeles and I am it’s all about money Ioana now about the action this is one of the best places to come and buy a vehicle by a BMW 750 for like six of 100 bucks and then put another is going to be 1 million problems with the car but you gonna fix it put another $2000 in it and then for $3000 you’re going to have a nice BMW to drive around for this movie I’m a film director so I need an expensive car you’re not so building for the 3000 just google me you know George Anton it’s a good deal get a call from Mia make a $50,000 car out of the $3000 nice BMW 750 IL long one in order I need the expensive car in on the film director of my name is George Anton and I need an expensive car that they can meet Producer’s and I have executive producer from bottom mount on the brothers stuff like that anyway guys I wish you well good luck buying a car again I’m sorry for the ones that they lost the vehicles with this vehicles are being sold like cattle with dump all the property that and probably somebody Donald tickets I don’t know how Apple discussed but they just grab them from the street is selling them here so good luck everyone five stars
FANTASTIC Pizza!!!
Love to work there one day
We service our Hino trucks at RWC and Paola is always super helpful and accommodating. We also bought one of our trucks from them. Great people to work with.
Customer service is ok but the guys here they will rip you off parts here are to expensive plus they get commision proffit high not recommend go some where us if you can ..
Counter guys are fantastic the reason why I gave this place one star is because their corporate office in Arizona is always hiking the prices on there customer accounts Ive gone round and round with them they will drop the price then the following month hike it right back up. I used to do a lot of business here, no longer have gone to other International Dealers that that have been consistently more affordable.
I bought a clutch June last year, the clutch never work in my truck I have to back and returned they said in order to give me my money back they have to inspected with the company who make the clutch, is been almost 8 months and never hear from them i call the manager of the part department Adriana Mendoza many times and leave a message she never call me back, She doesnt care about customers and dont know what customer services is about, save your time and headache and buy from GIBBS INTERNATIONAL better customer servises
Excellent place to get all your heavy duty truck parts
Called them many times never answered. When they did they couldn’t even answer basic questions about the truck I was asking about. Why even be in this business if you don’t know what your selling.
Asian parts guy is the worse very lazy I dont know how a dealership can have someone work there like him....keeps you on hold for over 20 minutes doesnt know how to multi task...then he gets back on the line and basically sends you away to buy it some were else...no costumer service
Horrible service. getting your truck to this dealer will make your local rent a truck richer with everyday you have 1 or more than 1 trucks short because of those incompetent people to correctly diagnose and take the correct steps to have it fix. while it sit over there once in a while a technician will visit it and check and will add 1 hour, half an hour at a rate of $105 per hour. its better to have your truck sitting in your yard and get on the phone book to have a mobile guy to come in. these are the hard working diesel man, no fix or diagnose you dont pay. the hell with those scamers. you need to chase them at all times, they will tell you that they know whats needs to be done and by the time you call to follow up (after you waited their call all day) the guy that told you that the truck will be ready is long go and the night guy dont know what you are talking about.
The service department will screw you ffkkng hard. I heard the manager (old dude) tell Shane (supervisor) and Paola (service writter) not to ask the customers for permission.. its better to ask for forgiveness and not for permission.
Get my truck service here they do a great job.
Great staff good service department
👍
I called to ask for a part availability and their price, for about 3 minutes they didnt answer, when they finally did it was for the known would you please hold? And they never picked up again!! It was about 5:25 when I first called, they answered again by 6:08 just to hang up again!! Never doing business with them again!!
Horrible service stand clear, these guys claim they are working on your truck daily only to try an run up bills. They called us 2 separate time to tell us the trucks ready, only to drive 5 miles and again the check engine light comes on. Really, dont you road test? They have had the truck for 30 days and they claim they still dont know whats wrong.
Great customer service. Very professional, honest, and new what they were doing.
If you’re a small company don’t go there Shane and Victor and Paula Will lie to you the will keep your truck there forever and not know what’s wrong with it charged twice for diagnostics. They called me and said my truck was ready gave it back to me leaking oil after pay almost 8k for all repairs still not working ac BEWARE BEWARE BEWARE!!!!!!!!!!!! They will screw you over!!!!!!! Also lied about giving me gas cards for the inconvenience Shane beware of him horrible service manager
DROPPING OFF MY TRUCK HERE FOR THE FIRST TIME, GAVE ME A FIRST TIME DEAL OF 15 PERCENT OFF! DIFFERENTLY COMING BACK
Paola and team are awesome!
The parts guys are great. Always knowledgeable and helpful
They really help people out, good service
Great help on parts..
The new manager is so lost on what customer service should be.LA RWC hands down the best!!!!!!
Awful service department.
Had the part we needed in stock at the right price!
Great
Good service
Fast service
Friendly staff.
So so staff
Terrible service 😡😡😡😡
Good place