The people here are great!Too bad their Managment does not care that their store is so hot! Their AC is broken and although it doesnt affect the customers Im making this review for the eyes of their owner. How can you feel comfortable leaving for who knows how long and leaving your employees to work in the heat. They were very hesitant to let me know how long its been like this but from their face expressions it seems like its been almost a month!You have great employees, but have some ethics. Dont make them wait for you to arrive so you can look at it. Like come on. How can you be so cruel.Shout out to the employees there you truly make that Michoacana profitable, and I am wishing all you guys the success you deserve in your future endeavors.
Socially distanced lines. Amazing treats. Its got it all, do recommend.
Mangoneada is always deliciousTheres one closest to my house but this is my favorite. Not only taste wise but service as well. Wonderful customer service, very friendly and polite. Serve orders fast and accurately plus the place is super clean.
I specifically called and asked for my tostilocos to not be spicy and I can’t even finish them for how Spicy they turned out to be 🥵.
I went to the store expecting a good esquite, it was nasty it had A bad taste, it seems like it was from 2 days ago, didn’t have no flavor what so ever payed total 10 dollar, had to throw it away . Bad experience!!!
I absolutely love this place. They carry so many items that you can find in Mexico which is amazing and so nostalgic.
I love their Popsicles, but I dislike their bionicos they have very poor quality fruit and the yougurt sauce is not as good. Is just a plain yougurt sauce.
The few times I have gone the “register crashes” and they ask me to wait outside, I get frustrated from waiting so long and seeing them serve others that I end up leaving, wouldn’t have ever came back if my gf hadn’t kept insisting she craved their stuff. Definitely not coming back.
Ice cream, pops, agus fresca, a d smoothies are delicious! Just be sure to practice being patient. Theres a lengthy line most of the time.
RICO... DELICIOUS ICE CREAM... ORIGINAL
My first time going and I wasnt disappointed. Now I see why theres always a line and definitely worth the wait, which is not long at all. The employees are nice and explain the delectable and awesome ice cream flavors. And the non ice cream items are amazing, especially the corn. Im happy, my tummy is happy and I will definitely be going back for more!!
Waited here 32 mins! Line was super long. And only ONE worker taking care of clients and cashing them out. He was very nice BUT there should be at least 3 people working. I was there from 8:00pm - 8:35pm Ridiculous wait time. All I wanted was a cucumber water. Never going back!
Best michoacana ever ❤
Very disappointed with the service. My float had a long hair and didn’t get compensated for it even after I brought it up to them. They made me cry.
The place is very colorful which made me feel excited coming here. The ice cream is also very delicious.
Very nice staff and the place smells like candy
Order an helado flotante to go, and when I got home, I found a long blonde hair in it. I called to let then know, but they ignored me and blocked my number.
I discovered La Michoacana yesterday and fell in love with the quality of the products offered so much so that I came back this afternoon and purchased another $30 worth of ice cream bars for my daughter and her family. I plan on frequenting this beautiful little shop often. My only complaint would be today one of the customer service employees named Mary intentionally looked past me and asked the lady behind me if she was next. I repeatedly said excuse me to which Mary never made eye contact with me or offered to help me. I finally had to say her name out loud, MARY, I am next. She was rude and offered me no help selecting or answering any questions I had. She pretended to not know English. The lady next to me answered my questions and magically Mary understood and said Thank you. It is bad business to ignore a customer due to race. I had a wonderful young lady help me yesterday and she explained several items I was interested in and even suggested other items I may like as well. Mary should be reprimanded if not fired. That kind of action is unacceptable. I would also like to suggest opening a La Michoacana in Santa Clarita so my family can easily enjoy your beautifully skillful quality products. I am in love.
I had to go try la michoacana for the first time not too long ago, and they made a really bad first impression. I had noticed that it always had a line outside the place, and I finally realized why. The place has 2 employees that work like if they were falling asleep. Honestly the workers were terrible and were unfazed of the very long line of people waiting eagerly just to get an ice cream bar. They would get more money and more people coming in if the service was better because they wouldnt scare away customers because it takes too long. Other than that the ice cream was great, I had no problems with it.
Comida very delicious and very affordable. So tasty. Service exellent. Mango fresh water yumm yummm
We beat the line. Got there around 3pm during the week and there were only a few people ahead of us. The girl that helped us was very nice. The mangoneada was delicious. Got the medium for $5.75. Took it to go. Place was slightly small. Cashier, older lady needed to be a little more friendlier. Still gave it a 5 because they had good quality ice scream. And a good variety.
Sooooooooooooo goooooood!
Different special tastes. Professional owner who is willing to tell you more about the products.
This place is great for the different types of ice cream flavors they have. Can get crowded during the day and night. They also have malts and drinks available. They are really good. Not expensive. Great for the hot weather.
Its a decent ice cream shop although nothing ever really compares to the real deal. I personally dont feel the products taste like the ones in Michoacan. But hey, just because it doesnt suit my tastes doesnt mean it wont suit yours? Doesnt hurt to give it a try.
Service was quick. Had my ice cream and indeed it was good.
I was helped by a really nice girl Alondra, very patient with my boy. He has autism but she didnt even treat him differently which I appreciate very much. She was very friendly and recommended alot of great flavors for us to try. Will definitely be back.
Taro ice cream is the all-time best. I got for one every week. Its a must. The raspadas arent that good. Too sweet with too much sauce, not enough liquor.
So I went tonight, we got there shortly before 9:32 and they said they were closed. The sign outside however, CLEARLY states they close at ten. We managed to get some pallets, even though thats not what we had gone for. The employees there were rushing us, and they even turned people away. Even thought it was before 10. You guys should honestly either close at the time you say you close or change your signs.
They have many unique ice cream flavors if you are wanting to try something new. The inside is colorful and have many other snacks to choose from aside from ice cream.
I dont hate it..but no one speaks english..an they dont understand my broken spanish..
If you never been here give it a try they pretty much got everything just be aware you will be standing in a long line its always crazy packed but its worth it.
I came here tonight with my family and I love this place. The line wasnt to bad and the ice cream was amazing. Thank you
Everything about this place is awesome. The food is delicious. The people that serve you the food are always happy. There is music. The chairs are comfy. And did i say the food is delicious.
Love the mangoneada, esquite (if you do not like spicy food as much then you need to tell them no chile) and you will definitely love it! Chamoy paletas are the best
Quality ice cream. so many options in flavors. The staff are very friendly. I like this location. During the summer they get packed. Be aware.
Service could be better took like 10 minutes to order and not even a grerting
All types of ice cream it is all so good. I love coming here the staff are really nice. Im addicted to their esquite
Good Mexican ice cream, I like it all. My family use to go all the way to downtown la to get goodies like the one we get here. I am so glad we dont have to drive that long drive. We only have to wait in a long line.
I enjoy coming to this establishment, they have a better variety and better tasting ice scream. Than most in my area. I make the 35-40 min drive and its worth it . Wished they had one in the LA area
Beautiful place. Great place to had ice cream.
By far one of the beast creameries in Los Angeles. They offer an amazing Mexican styled Ice Cream variety. But be warned. Sometimes the wait can be over an hour. Go to favorite: Mexican Street Corn with Hot Cheeto crumbs.
Their products are delicious!!! Definitely worth the wait.Maybe they should develop a better system to move the lines quicker.
Good food if its your first time check out the menu on the website i fell i find something new everytime im there
Very good ice cream. I had the pistachio and coconut. Highly recommend.
Best ice cream and esquites ever!! Dari especially is super helpful and A1 customer service!
There a big line of customers and only one employee working. The manager or the owner needs to hire more people.
The lines here can be out the door long but youll know why when you have your first taste. They have both water and milk based popsicles but dont even bother with the water based, the milk based ones are AMAZING!!!
This place is amazing every single flavor is delicious
I love La Michocana it is an amazing place where anybody can just eat ice cream yes there can be huge lines but it’s worth the wait!!!❤️
Love this place amazing variety and great food always come here with my nieces and nephews
Havent tried it yet
Excellent customer service and very good quality Icecream
I wish there was more of a menu so you can decide before going to the counter and have to gold the line up while asking what everything is. Otherwise what I got taste good
The paletas are a little over prized. And staff are not all happy. The line is too much all the time or more clerks need to open up
Went to visit my brother and his wife in San Fernando. My wife and I wanted some ice cream & they suggested La Michoacana. When we arrived and the line was out the door. First indication that the place was good. As we entered in, we saw the wide selection of fresh drinks, homemade ice creams, paletas & deserts. I enjoyed watching the customers ahead of us as they were ordering. I ordered a fresa & milk paleta. One of best I ever tasted. The wait & the price was worth it. I will be coming back.
Love coming to this michuacana. Thanks to Andrea and alexis for introducing new items. Highly recommend the floats
Fresh ice cream with several flavors scooped and popsicled. Great tasting drinks and an assortment of snacks like nachos.
This place is really good to eat but the only problem is theres always a big line out the door
My family and I have always gotten great ice cream and great service everytime we come here. I highly recommend this place for delicious ice cream, exotic drinks, and any mexican inspired ice cream desserts with great service.
Love their ice cream.. It is oh sooo good and it reminds me of ice cream my mom use to buy us when we were kids.. The one thing I dislike and who wouldnt.. is their lines. they are sooooo long! but the wait is sometimes worth it when its not scorching hot outside..
I when to ur store in San Fernando very bad customer service i was waiting there ur employee just talking didnt ask what I wanted why cause I spoke English another customer came in right away he was service so I told I was next didnt service so I just left, I will spread my experience with every body
There is always a line here but its completely worth it. Its such a good place
Today was my first time here and I was almost overwhelmed by the choices I didnt get a chance to take a picture of my food because I ate it so fast but I would highly recommended the choices are amazing and the customer service was fantastic very patient and they let you try everything loved it
I could drive down to Tijuana get some paletas faster than the service at this place!!!
All kinds of Tasty treats, ice cream, agua frescas, paletas, churrilocos, & many more antojitos that are sure to remind us of our child hood 😋
Very good ice cream and everybody is happy all the time .is a little bit small but it worth it the wait
Great selection of ice cream. And snacks.great staff, dont complain good things take time to make.
I enjoy their fruit bars and the different types of savory snacks they have for sale!
They serve both food and ice cream thats bomb and very reasonably priced
Friendly staff a little bit of a wait but worth it loved the ice cream
Soooo many options. They carry very unique ice cream flavor options from plain vanilla, pineapple with chilli, gansito, cinnamon toast crunch! They offer samples. Line is usually long but that gives you time to look at all the options. Staff is very friendly and prices are decent.
Simply amazing! The best! Cant go wrong with anything you choose!
Delicious ice cream and more. I specially like the mango and tamarindo.both make with water instead of milk.
This place is heaven, they have a wide assortment of flavours & different types of chilled/iced treats.. From Ice Cream to Frozen Fruit Pops to Raspados, they have it all..Beware!! The line is long and theres a lot of different flavours and combinations. Grab a menu before you get in line and make sure you have the order ready by the time you hit the counter.. The Laine stays wrapped around the building to Vallarta
Good ice cream and a guy outside did my headlights man he gets down if your headlights are dirty hell make em look new for $15
Andrea is a good worker she knows how to help happy costermers will come again
Walked in to buy some ice cream around 11 am on a Thursday with two employees behind the counter. Walked from the front to the rear of the store, looked at the flavors, not a word came out of their mouths. Left and got some candy at Rite Aid instead.
Great place awsome flavors of ice cream atlthough it has a big line its an awsome ice cream store
Delicious stuff, they never cease to amaze me. Great flavors and so many! The mangoenandas are sooo good!
Thr best mangonada and the best bubble gum flavor ever!!
Many different varieties and ice cream homemade best if you have the munchies so good price is really good too
Good variety of ice cream. Delicious. I can get crowded
Fantastic selection of helados & paletas, the flavors are awesome and you can try something new every time you go!
I wish i can get everything here at once its amazing
Although it is very crowded, the service is fast and the employees are really nice and patient.
Place is clean but they away change there prices lol aways
Very disappointed . Hard to tell their natural flavor, taste more like concentrates ( sapote, uva, mamey, ferrero) and service is horrinle.
Great place for deserts a lot of variety fast and great quality defitnely a regualr here todo al gusto