I love the candles. They smell so good!
The young lady that helped me was awesome. She is very very helpful and kind.She helped me carry my basket.I buy at least 7-12 candles everytime I walk in the store.❤
Staff are courteous and store offers a lot of varieties to chose from . I really liked it there.
Just to get inside it feels so fresh and smell so good
I love this Bath and Body works!!!! Not one complaint. There is a girl who works there that goes above and beyond her job. I wish I knew her name. Next time I go in I am going to ask. I was told that I can trade in anything I dont like for something I do as long as I have my receipt.
GREAT GREAT GREAT!!!! JUST LEFT THERE AND GOT MY GOODIES. THE SALE THEY ARE HAVING IS WORTH GOING BY TODAY ASAP!!! SO MANY WONDERFUL THINGS TO GET LIKE CANDLES LARGE AND SMALL, PLUG INS TO SMELL UP YOUR WHOLE HOUSE OR ROOM. THEY COME IN SUCH PRETTY GLASS CONTAINERS THAT YOU CAN LEAVE OUT TO SPICE UP ANY ROOM. YOUR FRIENDS WILL BE SO JEALOUS OF YOUR FRESH TO DEAF DECOR. HOLIDAYS ARE COMING SO THEY GOT PLENTY OF CANDLES FOR THAT TOO. THE STAFF ARE SO HELPFUL ESPECIALLY THIS YOUNG LADY BREE SO SWEET AND KNOWLEDGEABLE ABOUT EVERYTHING THERE. THE STAFF GREET YOU UPON ARRIVAL SO YOU FEEL SPECIAL. SO MANY PRETTY THINGS TO OVERWHELM YOUR EYES BUT IN A GOOD WAY. IT WAS HARD NOT TO BUY UP THE STORE. LOL YOU WILL NOT BE DISAPPOINTED IF YOU GO BY THERE. I HAD A EMAIL COUPON AND GOT IT ON TOP OF THE STORE DISCOUNT WHAT A DEAL. GO NOW SHOP TILL YOU DROP!!!
Kirina was awesome.. helped find my vanilla candle and they 6 more things I needed that I couldnt buy at the body shop.. she deserves a 💫
Everything smells wonderful. Good deals and sales on everything I needed
Always have great sales so if you or your house want to smell good this is the place to go
Great service everyone here is so friendly and helpful!
Lots of scents and great aromas
Loved the place. The staff were kind and polite as always. Even though the cashier had difficulty processing my gift card and there was something up with the System were it wasn’t giving me the discounts, but at the end the issue was resolved.
This store has a great selection for SAS!!! The staff were very cheerful and polite. They were very helpful and gave the store a welcoming vibe, which made my shopping experience a delight! Great finds and great customer service!!! Not all BBW has good customer service (from my experience)
Well I went in here for the first time today And the Employee Was Very Helpful Towards me Customer Service is what I look for going into these Stores Spending these Peanuts 11/19/20. I bought. A Sponge Candy Apple Body Wash & Spray & Body Lotion it smells so good and Very Feminine .
Good selection i got something for mom and she loved it they rapped the gift but it fell apart in transition cross Bart so they need to work on their wrapping skills
Staff is very nice
Since when is travel size not eligible for buy 3 get 3??? Disappointed. Also customer service was lacking with the exception of one young lady who seemed to be maybe a team leader or a manager she had exceptional customer service the rest of the staff stood around awkwardly like a middle school dance up against the wall just staring at customers as if the customers would bite them if they got too close. additionally there was an awkward security guard who stood outside and just stared through the windows and I overheard him speaking to the girl who appeared to be the team lead on how he caught someone stealing and showed her where he was standing and staring at this individual so that was a little bit of a turn off not so professional. this is not my favorite bath & body works. However, nothing so major that I wouldnt give it another chance. I am curious why site to store isnt available at this location as my last online order I had to hoof it down to South San Francisco at the shoppes of Tanforan. Things are curiousr and curiousr.
Kiran is AMAZING!! I called over 15 stores in the bay to see if they had a particular item and every associate had the worst customer service and did not take the time out to help me other than Kiran. She not only took the time to look in her back stock, on the floor,and also ask her colleagues but she called me back less than 10 minutes later to let me know that she found what I was looking for in ANOTHER BACK-STOCK!!!! Clearly, Kerm has a lot of passion for her job!! Thank you for making my day and New Year Kiran! I really hope that management & corporate sees how she made a huge impact on a customer! Hats off to Kerm! ☺️
Good deals and customer service
Love it and will always love that place I am very happy its open
GREAT CUSTOMER SERVICE IN THE STORE 🌟🌟🌟🌟🌟
Was visiting San Francisco and went in to check out and do a return. If you go there be warned they make theyre own return rules. I brought 2 items in with my receipt because they were a gift and the person didnt like the scent and they informed me you cant exchange a sale item (even with receipt) for one that is regular price. Which I know isnt true. I had checked before I bought these and was told I could exchange product for product. Will never go back.
Found some new smells that I really liked
Just love the store and the options it has on affordable body fragrance and skin care! Off late its pivoting more on scented candles but its beauty products are amazing!!!
Thank you Sarah for the help!
My girl is a teenager who likes to take care of herself a lot, so I decided to go in here and buy many things for her and her personal use, she will love it thanks to the ladies who helped me choose the fragrances this is not easy for me .. .
It is one of my favorite place to get candles, sanitizers, hand soaps and other things and it is also my fav places to shop.
Staff are always really lovely and genuinely want to help you. I wouldnt say the products are cheap, but sometimes one doesnt mind paying a little extra for that sense of luxury. I will always shop there, and my sisters and girlfriends love their bath and body works treats!!
Customer service is great!
I absolutely love the fragrances this place of business has to choose from.
This has been a mall staple for years and this location has a great variety of their many many products. If youve never been, be prepared to smell everything, and leave with a few things you didnt know you needed.
Good stuff and offers. Staff are nice, good customer service. Good prices. Definitely worth it.
Good place if u have spare money otherwise does not have any amazing quality stuff. Deals are rare. Three stars given because of staff, shout out to them.
Nice and clean place. And a helpful staff. A paradise for your girlfriend (not for me, cuz I hate such shops).
Body scrubs. soaps, lotions etc. Nice products and atmosphere.
They keep a good stock of hand sanitizers.
Love the smell good! Anything to do with bubbles and perfume give it to me tenfold!
Wonderful place!When i was went to san fransisco, my daughter very wanted to buy lotions and pocketbac for herself, we found a super cute sellet that called jacki she was super sweetie and helpfulthe shop is very clean and smells amazing!prices for pocketbacs are very comfortable for everyone, in my country theyre super highlove this shop! if i will come back to san fransisco, ill never miss that shop
Great HD an amazing sale. Good atmosphere
Very nice
I love their prices! it is very cheap and the new scents for lotion is very good. The ambience is great.
Pretty good size shop with a helpful staff. 4 stars because the lines at the register seem to always be a couple people long.
Visited just to look and ended up buying a very nice smelling hand soap. Customer service was speedy and very friendly.
Good customer service. Its clean, organized and always has deals!
A little cluttered compared to bigger stores but friendly and helpful staff nonetheless.
I love bath and body works everytime i shop here i get good deals and i love the good customer service and i love how the staff willingly to help you when you walk in. I als o love the fact that whatever your favorite scent is they have i love you guys and keep up withe good work
Can hear with my girlfriend she picked up a few things she needed she loves this place
Best place to shop personal toiletries. Love the place !
I love this store. They have so good smells and very good prices.
I love the smells and service
Friendly staff however can be expensive when no promo. Sign up for newsletter for promo code from time to time
They have good inventory
Sometimes I shop there - lets say twice a month. The body lotions are the best and you wont find wider selection.
Good body lotion at great prices
Set up of products was great. Employees very friendly.
At the Westfield Center, San Francisco, Second Floor Balcony. Franchise
They have nice stuff there and its super cheap compare to other places
When you take your time to go to this Store and the Shelves is NOT Stocked with the product you came to buy. Looking like the Store havent been stocked since the Holidays👎
Some staffs are really nice but few acts really weird in this store ..wont let you use coupons!
Bath & Body Works has the BEST scented lotions ever.The mall is lame but this store RULES;-)
I like the place, however, i dont really like how they come out with new flavors and take the old ones out
Smel great
They must go back to selling the Burch and Argon Body Butter, and Body Oil.When I first smelled this combined aroma I fell in love with it and went crazy because Im a SCENT FREAK!.....Please Im begging, get it back in stock I NEED IT
Very good deals
Just for the candles..Please open up in the UK!
Sents.. Amazing
Friendly and well stocked
Is excellent
Awesome customer service
Great fragrances
My wifes favorite!
Great products, a but overpriced, and staff is pushy but extremely helpful and kind
Its very cramped and impossible for someone with disabilities to even look
Just ordinary itoms.
Smelled nice.
Friendly good service
#1 spot n world.
Good love the smell
I like their sales
Nice store
Thats ok
Love it
I loved it
Nicola is a great assistant
Hands sanitizer 🙌🏽
Beautiful
Sales Sales Sales
Love it
😍🤞😘💖
Friendly staff
Cool peeps
Friendly staff
Good products !!!
Friendly
Gifts