I wont let anyone else touch my brows. And they are ALL good, you can get your brows done by any of them and know youre in great hands. Also, Serge is amazing at makeup and always gives me tips. Love them❤️

I love Evan she does my eyebrow all the time. I love this place.

I have been going to theBalm for the past five years and I refuse to go anywhere else to get my brows and lip wax done! The staff is absolutely wonderful and are experts in regards to their craft and the products on display.

Monica was amazing! I got in the day before my wedding and she did my brows and suggested a brow tint (Ive never tried before) and I was SO happy with the results! Cant believe what a difference having nicely shaped brows with a bit of tint can make! I highly recommend her and will be back to see her again.

This place is awesome! I got my makeup done and eyebrows waxed by Monique and I was really satisfied. She also didnt pressure me at all to buy makeup. Would def stop in here again to shop and pick up some great makeup!

This place is awesome! Great makeup, amazing staff, lovely local woman-owned cosmetic store. Definitely check it out

TheBalm is such a fun place to stop in on weekends with a bunch of your makeup-minded friends. The staff there is knowledgable about the products and are super willing to show you how to use them.I particularly like their concealers and lip tints. Waxing services are great here as well! Except they can be a bit pricey.

My girl Evan is the best! Everyone here is so friendly and talented

I went to The Balm during the Valencia Corridor Holiday Block Party. They were offering 30% on all their merchandise and free eyebrow waxing. I had mine done recently, so I took advantage of their sales.What I really like about The Balm is that its paraben free and cruelty free. And they have a fantastic colors from their eyeshadows to lipsticks. I wont go into details of what I bought, since thats more for a review about their makeup. But I will say that will the deal, I basically got one item free. Their prices are comparable to other makeup brands.The staff at The Balm were so much fun to talk to. And they were very helpful, and not overbearing/aggressive. I felt comfortable. I also love their retro decor.I am definitely coming back here to get more of their products.

Staff is great, let me know that there was a buy one get one on lip gloss. love that this is the only store front in San Francisco for being a company from Alameda.

I love the fact that The Balm now has a brick and mortar store in the Mission. Youll find all of your favorite The Balm products here and the option to have a makeup artist create a tutorial just for you usingtheir in-store studio, complete with box lights, directors chairs, and ipads. The have vegetarian and fish entrees, too for non-meat eaters. Also, you have to have the pop-overs. I would pay 50 bucks for a basket of those alone. And the baked potato thats fully loaded and incredible.

CUTE MAKE UP STORE WITH LOTS TO TRY AND SEETHEY ALSO DO EYE BROWS AND MAKE UP APPLICATIONTHE GIRLS WORKING THERE ARE SWEET AND VERY PRETTYSOUNDS CRAZY BUT THEIR BATHROOM ITS SO NICE LOLTHE PRICES ARE LOW AND THE ATMOSPHERE ITS DANDYISH

Honestly can be overwhelming for a fellow newbie, but employees were quick to offer assistance! I love my vegan brush set, thank you theBalm Cosmetics!

Evan is the best for keeping my eyebrows looking AMAZING.

Great place to do your eyebrows. They dont accept credit cards for tips, make sure you have some cash

Went to theBalm store for a makeup class and loved it. I had no idea theBalm had a physical store but it was better than I had imagined it would be - very girly, fun, organized, colorful, even sparkly, and clean. TheBalm provides a few services at this location and the class was insightful, I picked up a new trick or two from the class and they even provided mango mimosas to sip on! Be warned: if youre a makeup lover (or beauty blogger), you might break your budget here! Staff is all super friendly and more than willing to help you locate the product made just for your skin type & tone.The only con would be parking - I couldnt find any street parking but followed the street signs to a public garage (Mission Bartlett Garage - 3255 21st St). It wasnt a big deal, the store is just a few blocks away from the garage.

Good quality of products, great service and friendly staff.

Nice staff and good, not overly expensive make up. Theres not a huge selection of foundation but if you find your color its good stuff!

Thank you Evan for the makeup rescue! Friendly staff, great products -I am a makeup novice and I felt very welcomed and got some great tips!

Love there cosmetics..and they are very friendly.

I 💟💟💟💟 this wonderful place with the most amazing people 🎆

I love this place! Thank you Serge!

The best place for eyebrows!

Highly recommend for the makeup !

Closed when they were supposed to be open...

I love the balm

Evan is amazing!

My go to for brow waxing

Join my wife because she loves the brand and this place is the first place they opened, the truth is that some majestic employees attended us until they recommended places to dine in the city, yes, the price of cosmetics is similar to the from Spain, dont get your hopes up.