Excellent showroom for the Buffalo line of smart rice cookers and cookware, and the Pacific range hoods. Both are trusted brands well known among the Asian communities. The Buffalo smart rick cooker has pure steel inner pot with not coatings at all. Its one of the only brands that make this. We used it for years for food safety, and the pure stainless steel pot also makes it possible to cook all kind of creative recipes - like clay pot style rice, etc. Chinese also use hot wok a lot and the cooking style produces lots of smoke and oil in the air. The Pacific rangehood has long been known as one of the best trusted brand which can efficiently evacuate the smell and grease/smoke from the room.Also, a special thank you for the staff here who are super friendly and courteous.

We bought TruSteam Range Hood from Pacific and are very happy with it and the people at Pacific Inc., San Francisco.Ms. Yip was very professional. She courteously answered our many questions (multiple calls) with in-depth knowledge. She sent Victor, one of their installers, for a free estimate. We need them to install a rather complex external venting.Victor was very resourceful and came up with an ingenious suggestion. On day of installation, Victor really impressed us with his workmanship. He was able to put in a larger size pipe and kept it hidden from view on a long horizontal run without drilling through all the adjacent wall cabinet by using the tiny space between the cabinet top and the ceiling.We now have a powerful and quiet hood that was perfectly installed. The entire process was a delight.Thanks Pacific team!

Carol is the best assistant to help meI have researched many items and she help me to choose the best one.I will recommend this company for my friends.

The staff in the San Francisco store are really helpful. Specially Kieu and Min. They help me with everything and they are knowledgeable too. I will sure look for them when I need anything again.

Kieu ip good service

I brought a expensive rice cooker 2 year ago, I brought it back to fix twice recently the it broken again. did not satisfy with this product .

Good service

Pacific Kitchenware Co., Ltd. is easy to find in the sales office. The salesperson has a very good service attitude, works very carefully, and is patient to answer my questions. I am very satisfied. I bought a smart rice cooker from IH, hoping to give me a good taste of white rice.

The routine room is clean and simple, and the service staff is warm and attentive