Dulce does such a nice job running this facility. She is friendly and familiar and easy to work with. She even helped jump start my van when my battery went dead after unloading into the facility.
Dulce is the absolute best! We accidentally left our lock on the last day of storage and she was able to get the lock cut because we live quite far. Because of her, we didn’t have to drive all the way back. The storage itself was good, everything was in one piece and still there in good condition after almost 2 years of storage.
Thank you for.tour customer service and guiding me on.ps app
Candy is extremely patient with me when I switched storage units. She is knowledgeable about the property and shows me options that I have. She is a valuable asset to this location.
Thank you Dulce for helping me with my reservation, PS App and provided me all the information I needed! Excellent customer service!
I am very happy with the service at public Storage, located at San Gabriel, CA..Miss Dulce, is very friendly and helpful, to assist me to get my storage rented. i am happy with her assistance
Dulce was amazing!Professional, efficient and very helpful!thank you Dulce!
From the time I came into the business. The young lady was so pleasant so energized so loving. I love it. She was patient, she took time to walk me through everything step by step with no frustration for my ignorance. I left there happy as a lark. She’s definitely a keeper!!!
This is a great storage facility. We worked with Dulce and she helped us with solving several major issues that we encountered. Dulce is fantastic. We just moved out but it was an easy and fantastic three years! Stored an entire production in one garage. Super easy access. Well be back!!
Thank you Dulce for helping me with erental and the ps app. So easy to set up!
Dulce is so nice and very good service
Greta Customer service. Been here for years. I feel safe to know my property is safe.
Dulce was great to work with and incredibly pleasant. Thank you!
My experience at this public storage was good.The place looked very clean and safe, staff was very helpful (Dulce) I think that was her name, she was very nice and helpful she helped me look for a different storage place closer to my business I really appreciate her time helping me.
Got a call very helpful remind me of my unit thank you very friendly
Thank you dulce withhelping mewith code
Just wanna say thank you Samantha and Dulce for your help ..Both of them were so nice and accommodating..
I just spent a lovely 20 minutes on the phone with Samantha. I had questions and was having difficulty navigating my emails and booking online, but she was able to patiently guide me through the reservation process. She was very helpful and really took charge of my situation making it an easy process. I had to book 2 units, and Samanthas customer service, friendliness, and knowledge ensured I got what I needed and at the best price.
I dont store here but I make my payments. Dulce and Samantha make my payments easy. They always greet with a Smile and have great customer service. Thank You guys.
Very good service n help full thank you samansa
Thank you for checking me in, Matthew. It was a easy check in process. Everything was well explained. The locker they sell for 20$ + was unexpected, but it was ok because I didn´t have one and the one they sell looks like a secure lock.
This warehouse is good and clean. The best thing is the service is very good. That girls name is Sam. She is very patient when we ask questions about warehouse. Actually we just want to check it today. Because of her we decided to rent today!
Samantha and the team at Public Storage are professional and courteous. All of my interactions with them have been nothing less than spectacular!! Highly recommend them for your storage needs.
Very professional clean place Dulce was was great answering all my questions not ready just yet but next month we will be getting a storage in this facility
Dulce is really helpful, she showed me where my storage unit at which I’m FJ fysed to find out and told me information I need. I really appreciate that she helped me
Fortunately, my first storage space chose the public storage on the boulevard of San Gabriel. My wife and I met Dulce. She was very nice and friendly. Thank you for everything she has done for us.
A little pricey but good units
Matthew was good when helping me open a unit good star service thank you
My visit to this public storage was a very pleasant and painless experience, Dulce was a delightful young lady that explained everything very thoroughly and with a smile even behind the mask thumbs up
Dulce gave us a great service, she was very nice and helpful. Thank you
I’m glad I chose San Gabriel’s Public Storage for my first time using a storage facility.They had a great online deal for me to take advantage of for my needs (a very small space). Samantha managed my online request and patiently answered my many questions, in advance and in person when I accessed the site for my first dropoff.The facility feels and looks secure, with controlled access that hasn’t hiccuped on me. It’s on busy San Gabriel Blvd., which adds to its feeling of security.The entry hours are very reasonable, from early morning till an hour or two after a typical workday, 7 days a week, so I’ve made a few visits already without feeling pressured to squeeze in a stop right before or after work. The building my unit is in looks older but is well-maintained andI’m glad I found this Public Storage facility!
David and Samantha were amazing so helpful and patient I would recommend this facilityDulce was amazing so very helpful she taught me how to use the app so that I could have access to everything she’s super patient which is rare these days 😊
I was helping my friend to pick up some of her stuff from her overflowing storage. Some of her stuff jammed the roll-up gate, it could only open for about 2ft high and it wouldn’t budge anymore. We tried pulling things out to shift the contents a little bit, but a big Rubbermaid box remained very much stuck no matter how hard we tried to pull it. After struggling for 30-40 minutes, my friend decided to call the office and see if someone can help. Came Samantha, she got down on the floor to assess the situation, then she stepped in and pulled that Rubbermaid box all by herself! And within minutes, she pulled it out!!! We were ecstatic! And very grateful. We were at our wits end and Samantha saved the day. Not only she was strong, she genuinely cared enough to get involve and did what we couldn’t do. 10 stars for Samantha!!!
I went in in the morning and dulce and Samantha really helped me figure out my space situation showed me the spaces I need to see but In the end I went back to my location where I currently have my unit to rent there instead . I want to say though that they really helped me and have me allot of input on what to do and they were very friendly and I thank you guys for all the help
Nice place good units
Very good service,i have use the public storage 8 years,i like here,thank you 。
Samantha and Dulce are so friendly every time I go regarding the app or my account payments samantha always helps me I’m an elderly woman and this new technology is very hard for me to do butthese girls always jump to help me thanks you -
Bomb.com. Heck.Yes. so grateful, thankful. No Hassle. Just HelpfulThank You Dulce
The staff there are super nice and amicable. Moving staff is one of the most undesirable things to do, however their attitude and hospitality make it enjoyable. Thank you :).
Sam was very helpful with answering my questions and concerns tha m you so much samantha
Jannie is the best. She is very friendly and tries her best to accommodate what we want. The property looks clean, safe and convenient.
Best service ive had in a storage place thank to Dulce
Customer service is great! They are very attentive and helpful, the associates Samantha and Dulce walked me through this process. Moving and storing stuff is already very stressful so I really recommend this location as they make it easy for the customers.
Great service!
Dulce Is great! 👍
Great customer service . I’m glad I chose San Gabriel’s Public Storage . thanks
Thank you Dulce it was nice service . 100% recommended 💕
Great customer service with Dulce! She guided us to show us an available unit and was in and out very quickly leaving with a storage we were happy with.
Thank hou
James was the one helped me to get the unit at the first time, I was very happy with the rate if the unit he gave to me. Then I got some additional stuffs and I do need a larger storage. He helped me again with the update, service is excellent. I moved all my stuffs to my new unit very fast with his help. The storage unit is not hot, and it is not wet too, I don’t need to worry about my stuffs from mildew at all!
Wow! What an upgrade in service. Jenine is super friendly!Thank you so much for your help!And a Thank you to the public storage Manager!
Dulce was the best at customer servuce!
Dulce very kind and patient with me. Explained everything in detail and answered all my questions.
Great service very friendly
Great service from Dulce always on the alert on making sure units are secures
Samantha was wonderful and helpful. She was also kind and answered all of my questions. Thank you Samantha you made my experience very pleasant.
The Manager, Dulce was very nice and helpful.
Great service made my payment there Samantha and Dulce where very friendly
This place is great. Lupe was able to fit in a last minute request and helped me through the process. When an issued popped up it was taken care of smoothly. Would reccomend for anyone needing a storage unit
I went in to buy boxes and Rita helped me out she was so nice and sweet. She greeted me with a big smile! Such good customer service!
This place rocks. Had a last minute need to rent a storage unit in the area. The manager showed me a few units and I picked one. She then efficiently went through the registration process and was in and out in no time at all. Thanks!
After 7 years rental with Public Storage, they provide good service and clean facility. Their staffs are super nice and friendly, especially Jessica is really helpful when I returned the unit today. Thank you, Jessica.
I had such a pleasant experience with the new managers Lupe and Daisy. They helped me answer questions I had concerning my account and issues I had. I was contemplating on moving out but their customer service made me change my mind. Great job girls.
Lupe set me up same day. Great, fast and efficient Service. Awesome! But watch out for the hidden insurance fees and the Biannual rent increase.
Site manager Dulce is awesome! I will give 6 stars if I can! She remembers me by name and greets me with a big smile every single time. I love this San Gabriel location even it is not the closest one to my house. The managers friendliness, facility cleaness, and ease of access really makes it stands out from other competitors or even other locations. This is my 2nd time using this particular Public Storage and sure I will use it again! Kupos to Dulce of her awesome job. Personally, I am a bank manager and she is the type of customer sevice professional I will hire any day!
Staff is friendly and very helpful. Place is clean and for an outdoor storage facility thats next to an empty field and train tracks yet has NO RATS which Im immensely thankful for. Keeping my 🤞so it stays that way.
James was awesome helping me today! He relieved me of all the stress I had with packing. He showed me examples of how it should look and what supplies are best for my individual needs. If your looking for a clean, well kept storage come here and see James.
Awesome experience with Dulce 🙃
Sinea and Lupe are amazing lady’s and always helpful. Always there when needed and great at there job. Thank you so much lady’s.
The lady’s here at Siena and Lupe are amazing. They were so helpful and patient with me and all my needs and questions. Helped me with my online account, thanks lady’s will be back for sure.
Lupe and Sinea helped me with my unit they were excellent and would recommend anyone. Thanks Guys
Apparently going through paperwork while sitting on a folding chair is “lounging” and forbidden. Forgive me for being a disabled vet that can’t kneel for too long. Dulce has such a terrible attitude.Update: Yep, terrible attitude.
Great customer service! Everyone here is friendly and willing to help you any time.
Dulce is great!! Always in a good mood regardless of the customers mood! And I’ve been a witness many times!! Mad customers for whatever reason she always tries to find a solution, keeps calm and tries to help them even if they tell her off!!! NOW THATS GREAT CUSTOMER SERVICE!!!!!
Excellent customer service! All my questions were answered and tour was given before I booked. Thank you, Dulce!
We needed a storage space quick, found this public storage who has a fantastic price for a storage spot. James was the one who helped us to setup everything. He was very friendly and helpful and made the whole process easy and clear. He helped us decide the size and showed us multiple units till we got one that we liked and made recommendations of items we might need to make sure our stuff to stay in good condition for the move and while being in the storage.
Awesome customer service. Great location
Very bad experience. Never come to this one.A guy saw me and left the office immediately. Then i knocked the door and call their numbers, no one answered. I came during their office hour and no body in they office. I cant even enter the gate using my code.
Hi Public Storage,I just started my storage with your location on 550 S San Gabriel Blvd.Your staff were professional and friendly.The main person helping me was Alma. She was quite knowledgeable and able to answer all my questions. She was friendly and helpful. I would highly recommend this location.
Lupe makes my easy on me everytime i come in to make a payment and takes her time to answer all my questions.
Great service from Dulce and very professional
James is the greatest. He really made this process of needing a storage unit easy. I recommend this storage spo to all in need of short or long term storage!
I was at the property a few days ago and I must say it looks clean compared to other times I’ve been there before. Good job to the new ladies in the office.
Sam n dulce was helpful
The manager Chris is a very nice guy. Hes very patient and clearly explain everything. He asks you how many stuffs you have and suggests the best storage unit for you. This place is good and the price is good as well!
Dulce is very good!
The girl at the front desk, Lupe was very nice and helpful. The place was clean and welcoming.
Very clean and safe storage place. And most importantly this place provides wonderful customer service. Dulce was very friendly, kind, and informative. Definitely will use this place again if I need a storage! Thank you Dulce :)
Dulce very helpful
Come talk to James he will take great care of you & is very informative. Good rates, great location. I highly recommend it.
Alma was extremely helpful, so was the other man with her. Great service, best team I have seen in a long time. Great job guys!
Superior customer service. Sam was excellent help
James is great and helps me a lot every time I come to the property. Will recommend to friends if they need the space. Thank you, James
I made an appointment online. They immediately contacted me and accommodated my schedule. Ask for Tony and Dulce because they both are really helpful. They also gave me a great deal!
Great customer service here with these lovely lady’s Siena and Lupe. Everyone should come here there the best storage experts
My name Diane and I have been a customer of this Public Storage for 2 years now. Anytime and every time I go in to make a payment or ask a question of any kind, I am always greeted by one of the nicest people there. Her name is Laurie. She not only knows her job very well. But she always made time to ask me how I was doing. That right there shows me she cares about her customers as well. She made sure I got the unit size I needed. If you want your personal items kept safe and also have a sense of feeling welcomed there. I would highly recommend this Public Storage Unit.Diane L.
I give this place 0 stars. Im here to warn anyone who is thinking of renting a unit at this public storage or who has a unit indoors inside the building to get your property out of there especially if you have valuables. I went to my unit on Sunday 4/14/19 to find my unit was broken into they stole $1500 of my property. I notified the guy in the office immediately just told me to call police didnt come up to see my unit after the police came and went more than half an hour later he finally went to see my unit took a picture of The lock mechanism broken. The police told me they have been there 30 times already Im #30. They mentioned they have told the owners of this place to put up cameras and they have not after 30 break ins. There are no cameras anywhere in the hallways where the units have been broken into indoors. It gets better I was there yesterday 4/17/19 getting my property out of the unit they gave me right across from the one i had that was broken into two units down another unit was broken into on 4/16/19 later that same day I was there taking my property out another person found out his unit was broken into he told me they stole $ 10,000 worth of his property he makes #32. If you have a unit indoors at this public storage I advise you get your property out now! these people dont care about your property they only have one camera and it only sees who comes in and out at the front gate. While I was there I also walked around to look at the locks on other units there to find that whoever is breaking into these indoor units has tried to break into others I found like 7 other units where the lock mechanism has been tampered with and are ready to be broken into. You have been warned!!!. Dont rent here!. Take your property out NOW! and take it where they have plenty of surveillance. This place needs to be put out of business immediately! Thirty two break ins and they dont bother to warn other customers who have units there about these break ins of course Not! they dont want to lose business because they just dont care.
Good service and they are really nice. I would highly recommend.
Great customer service lupe always helps me answer all my questions and helps me out with anything I need