The best place to buy any latest electronics. You can buy all your latest electronic products from any Best Buy stores. There is option for online ordering with store pick up. The latest gadgets are available in all Best Buy stores and there is return policy for 15-30 days depending upon the products categories. The prices are very competitive and lowest prices compared with any other retailers. There is options to buy the installation or repairs and maintenance of your products, it’s called as Geek Services. Customer need to buy the Geek services so that Bestbuy team will take care of the products. All latest electronics products are available across all Best Buy stores. The small components are not available in the stores. It’s predominantly Televisions, Audio, latest laptops and accessories. Also most of latest gadgets and gaming products.

Sales representative assisted me in a professional manner. The product we wanted was not in stock but he checked computer and it was delivered within 2 days. Great service

Ryan went way above board helping us with purchasing a new phone. He was knowledgeable, patient and very good to work with. I hope hes appreciated by Best Buy!

Never ever have any stock on hand. As usual I stood around for a long while waiting for some assistance. Then the check out is an absolute cluster .... all in all a poor shopping experience.

We purchased 2nd SIM cards for phones that had dual SIM capabilities. The salesperson provided us with many options with different providers. Then set up both phones, and made sure they worked before we left the store. Excellent service. Then, when we were browsing some of the laptops, several sales associates stopped by asking if we needed any help. Very pleased with our overall experience.

I Love this place its 5 start in everyday from the staff to the products staffs knowledge on electronic s is superior to say the least, Customer returns ladys and my guys are tip top...Love it

Geek Squad customer service is great! Specially Tech Support Jovanni! Very knowledgeable and such a big help! Thank you Best Buy

Easy peasy lemon squeezy.

I recently bought a TV. Mundy, the sales associate, was very helpful and even carried the TV to my car. True customer service! Thank you!

I went to Best Buy to pick up Came here to pick up some items that they sell. Unfortunately every item I wanted they do not have on the shelf. It was very difficult even figure out where to find what I was looking for to find out they did not have it. Prices were not obvious. And received no assistance. Its very clean and spacious. And the bathrooms are nice.

Even at pandemic times, BestBuy didnt disappointed me. Knowledge peeps for every segment. Everyone is willing to help no matter the size of your project.

I cant believe that Im saying this about Best Buy which is one of my favorite stores. But my experience at this particular store whats really frustrating at best. Their prices seem awfully High a printer cable that goes for $9 on Amazon whats $40 in the store. It was marked wrong and none of the associates really cared much about my concern. Also the location isnt safe as far as traffic goes thats not Best Buys fault thats the fault of the city of San Jose. I cant leave them one star.

Service is good but avoid the $180 geek squad tech support. Its virtually useless. Fridges are too pricey.

A little over priced but the great thing is that they price match most major retailers. Since Frys is history my family and I get all our electronic needs from best buy. I recommend that if you buy anything that is over $100 you get their 2 year protection plan (this has come in handy in more then one occasion) they will repair or in most cases replace your broken electronic item. They have everything from PC components to large home appliances and everything in between. You can also go there to get a new phone since they have kiosk for every provider. I used best buy for most of my gaming computer components and for my homes entertainment system.

Selection was not vast but the employees knew what they had and we were able to get what we needed

One evening I went into appliances dept. as they were making ready to close. The gentleman there had helped me with a countertop microwave. I dont usually wait till last minute to shop. I appreciated his help and for waiting for me.

Was able to get in and out quickly get the right printer with the right price the salesperson that helped me here came up quickly and asked us with our needs and help us find out what we needed even though it was not in stock that had it shipped to our house directly to help us get it quickly and readily available to us got the service plan to turn in the printer for any problems for 4 years great quick experience here at Best buy

Simply the best place to get electronics the same day you need them. Especially since Frys is out now. I also like the ease with which they take purchased items back if you are not satisfied.They, apparently, take items for recycling.And also this is the only store my kids are willing to visit without objections.

Well, its best buy. You kinda know what youre getting. Contactless pick up has been awesome, and I hope it stays around!

Hands down my favorite best buy to shop at. All employees that work here are so nice and helpful.

We dont have issue with bestbuy store itself. However, we had very bad experience with their Geek Squad repair service dept in the store. We had ipad pro that screen cracked last week. We need an urgent repair as its a school ipad and is needed for daily school work. When I dropped off the ipad, I specially said that we need it urgently, if it cant be done quickly, we will go somewhere else. The person working there promised that it would be quick, that only 1-2 days for ordering the parts and they can do the repair. Several days passed, I did online chat with best buy customer support, the representative there checked this and told me the same thing, that they are ordering the parts, the ipad is still in the bestbuy store. They would handle this in priority and call me within 12-24 hours. More days passed, no email or phone call. I went to the store today and found that all the previously talk were lies. They have never done ipad pro repairing in the store. They always need to send the device to apple to repair, they dont know how long it takes and they have no way to track the progress. So basically there is nothing they can do to help and we are just stuck...

On Saturday, I went to Best Buy and had the best customer experience with Emmanuel G. He was knowledgeable and so very friendly.

A good place to find todays electronic devices. Very helpful staff. Though the pricing and selection is about 40% of Frys Electronics. When it comes to peripherals... at least.

Friendly staff and lots of selections! Great place to get something for your need! Interesting tiny phone I saw yesterday.

Best Buy (or maybe this location on Almaden Expressway) always has great customer service. Weve been shopping at the Almaden Expressway location for years. The guys in the computer/laptop/printer department are always knowledgeable, friendly and give their advice and its much appreciated. Nick was awesome and he knows alot. Today he helped my husband and I pick out a gaming laptop for our daughters. Thank you Nick!!

Store was super clean and staff was nice. They helped us out with finding something and price matched they items we needed.

Customer service was very helpful. All sales personnel in Appliaces are awesome.

Staff friendly and helpful. Lots of parking.

I came into the store looking for a dell charger since my laptop charger started to be defective and I needed one soon (my laptop needs to be charged for school work). I could not find one in the store, but I noticed alternative options here. I was going to look up how effective these alternatives were on my own and just hope they worked but Tommy, a customer representive at Best Buy, asked if I needed any assistance. I wasnt sure where to even begin but Tommy was patient and answered all my questions while attending to my worries. His insight and recommendation helped me get on my way and ultimately helped me get back to my school work.This is the exact reason I go to Best Buy and I am glad to have people like Tommy assist me here at Best Buy.

Amazing customer service. Very helpful

Almaden has The Best Knowledgeable Workers Ive ever experienced. You need assistance buying a product sold here NO Problem they have you covered from comparable products to the Best Buy for your dollar. I will be returning here.

Tommy was really good at helping us choose a new cell phone. He explained all the choices for signing up and did a great job putting on the screen protector.

Mike at the Geek Squad (for auto installations) was of great help and installed the SC 200D cobra dashcam in my car, with perfection. I did carry along with me, a hardwiring cable and he mentioned that the one i had could run into causing battery drains and recommended a different cable which i ordered right away (from amazon).He was very patient and explained things in a very calm and friendly demeanor. His experience with these sort of installs clearly said it all as he put away the wires just fine and had the camera up and running in just the right time.Just perfect with his customer facing skills and definitely balancing it really well with his technical knowhow of what he does and deliver. Would definitely recommend him in case you are looking for those dashcam installation(s) for your vehicle(s).Thanks Mike!!!===========================================08/06/2021Another great day, another great example of amazing work done by Oscar at the Auto install (Geek squad) center, today. After getting the dashcam installed in my car a couple of weeks or so ago, i got in the harness that would keep the cam on in parking mode as well. Got an appointment for it earlier with the folks there and got it setup (it was not Oscar who helped at that time), though it would not turn the camera on, after the car was parked for a long duration. Called them back and was given an appointment for today.After checking in, Oscar took over and was able to address the problem. His attention to detail and making sure that not only the wiring of the cam was done properly, but every single piece that he had to take out to get the wiring was arranged properly as of new out of the factory. Pretty clean stuff.Not only did he setup the wiring properly, he infact made sure that the settings in the dashcam were correct, that it was recording in the parked state and after ensuring all of this he walked me through the problem and the fix and handed over the keys. Been smoothsail for the cam since then.Thanks Oscar for your time and help with this!!!

Its one of the bigger Best Buys Ive been to... very clean and not very crowded. The staff, Keenan in particular, are very friendly and helpful.

Fantastic customer service. Easy to navigate store. Recommend. Also do price matching

The young man doing the installation was very helpful

We ordered online and requested to pick it up curbside.When we arrived, we notified the store that we were there. Within a few minutes, our order was brought outside and placed in our vehicle. The entire process was seamless.

The store is good and the location convenient. E everything available to purchase.

The associate, Mr. Anthony was very knowledgeable with the product and policy and very helpful.

Really friendly staff here. Always eager to help and quite polite as well. I look forward to returning.

Did not have what I was looking for transfer cable micro USB both sides

Went to buy the Zflip 5G Great customer service! Thanks Joe! Very happy!

We had the most refreshing experience in Best Buy today, also learned there was much more to their selection than we imagined. I mean honestly, we all shop. You all know the days of excellent customer service days are slipping away.Well, not on Manager Jennifers iWatch! She doesnt allow it, and it shows. Every interaction with the associates just compounded the professionalism. Well done, Team. She explained, Tech, in some cases, can be confusing, and we enjoy sharing solutions with customers.We begin this journey with Joe who had Viking appliances out in impressive fashion!What I wasnt ready for was the fact he was willing to go above and beyond to resolve every question we had.Second, we spent some time talking with Joey, who introduced me to a few solutions I desperately need for a nuisance problem I have, which is keeping the floors clean. Im glad I asked him, I never knew Best Buy sold these. We are making the problem a thing of the past.Do you think the adventure stops there? Wrong! Best Buy impresses again. Snap to the install bay where Andres, an shared an impressive selection of things to making commuting safe, fun, and efficient. Equip your ride for the modern environment. Dont shop blind these expert installers are more than willing to share the pros per item, depending.In preparation for the Super Bowl like everyone else, a TV was a must. Cue, Michael, a . Who was versed and ready for this! He walked me through several TVs in there that will make you question reality. At prices that will make you go home and punish your old one. Ensuring you both have fun during the whole experience. Are we customers or family? I need to know for my taxes!

Went in for a laptop. Did some research and was ready to get a top of the line HP. Spoke to a rep and come to find out it was way too much laptop for what I was going to use it for. He showed me a model a few hundred dollars less that would work for me. Took it to the office and he was right. He saved me money!!! Who doesnt like that!! Will go there again!

Very clean and well lit wearhouse effect. Well stocked. The salesmen was infatic about selling me an item out of my budget...but after a bit he relented and I didnt buy then but I will return if need be...kinda pricey but doable...

I ordered a couple items online and selected to pick them up in the store. The items were ready once I got there. Easy experience.

They were attentive to our needs, but then there was a total change in attitude from the two staff members when it was time to close.

Beat help at geek squad counter Jovani was so helpful and Knowledgeable on down load of programs. I am a very happy customer thank you.

I always have a great experience at any Best Buy exploring first then buying the products I see online. I hope they never shut down because the online experience can never replace the touch, sound, sight, and feel in person experience with each product.This gimbal is mainly sold online, but luckily the only Best Buy (46 miles away from my home) had one in stock. Even though I did research online, I just had to get the feel of it in person and I bought it!

Best location for quick 1-2hr same day repairs for cracked iPhone screen. Best part, they are Apple authorized repair center! This means you get quality Apple replacement parts.

Easiest & fastest return Ive experienced. Great customer service, very friendly and answered all my questions. Took maybe 6 to 7 mins in and out to do a return. Fast if you know what youre doing.

I really like Best Buys prices and if they have what you want, they usually have a good selection of it. But, I bought a Pixel 5 from Amazon because Best Buy was out. I try hard to buy local to support business. I went to Best Buy to get a case. They told me they had several racks of cases but actually had none. My typical experience.

Have been visited the store couple times for appliances as well as phones. I just feel like that they don’t want to do business with me /or don’t really care about my business. Compared to MountainView store where at least I got greeting and sale person were really trying to help but unfortunately this store gave me poker face, kinda just “want to finish you as quick as possible and walk away” thing

Great experience overall. Purchased new car stereo and backup camera several weeks ago. Had to wait almost three weeks for installation. They did a great job. Now have a new stereo, hands free calling, and a back up camera on my 2002 Acura MDX. Highly recommended.

Came in here on Black Friday. It was super busy! There were people everywhere and the staff were dealing with lots of questions and assistance needed. My husband and I were looking at tablets for our kids and ANTHONY deserves a huge shoutout! He pointed us out to the perfect tablets for our kids! He showed us the SD cards to boost up their memory! He even helped us get the perfect kid friendly cases! After helping us with our needs he closed us out a register to. Not only was he helping us, he was acknowledging other customers to letting them know he would be with them after us. He was definitely everywhere and never made us feel rushed even tho there were plenty of other people he needed to tend to. Seriously he made the experience perfect!

Bought a wireless printer last month and it wont hookup with any of my devices. They want $70 to come out and look at it, the printer only cost $100. Im done buying things that dont work correctly from BB, Ill shop elsewhere from now on!

Nice place for quick shopping visit, not much people in lines. Staff is helpful and friendly.

A little hoop jumping because my name wasnt the one on the order but an overall positive experience. Helpful staff and polite advice on resolving my situation quickly.

Man the help they have is really good so helpful

Very spacious and great lighting. There seemed to be a lot of merchandise on display but unfortunately the tv we were looking for was not in stock. There was a male employee that works in the home entertainment area that was very knowledgeable. My husband is a tech guy and he was actually impressed. Wish I would have written the employees name to give him kudos on this platform he was very knowledgeable and thorough. 4 out of 5 stars only because they were out of stock on the tv we wanted.

Had a screen protector installed on my phone that comes with a warranty. Very helpful and check out line went smoothly. Will be back

Katrina in the mobile phone department was wonderful and very patient with all my questions. She was extremely helpful and did not pressure me. It was a pleasurable experience.

Great selections, prices and customer service

Friendly staff, best buys. See what I did there?

Clean and prices are great.

If you stivk with the sales items the saving is very good

Good service. Close to our home

Great place to shop.

I came in, found what was wanted and bought it. As always staff helpful. I also was shopping for a refrigerator that didnt have a front door water dispenser. After I thought I had seen all of them...staff showed me three Id missed. One made my list of favorites.

Just stop by and dropped of a old printer easy walked in and left in lobby. Did not need to enter store.

Great customer service at this location

Nice selection of LCD TVs.

Geek squad is backed up ten day wait.( 5/17)

Best Buy has done a great job at turning around a business that could have been killed by e-commerce and Amazon. In store service is second to none

UPDATE: Went back in today for a portable AC. A bald guy in a BB shirt walked by us and hubby asked him where should we pay (havent been there since before lockdown). He rudely replied, Im with a customer! and stormed off! It was just a simple question! Then another employee was available to help us. Her name was Priscilla and was the sweetest person! So helpful! She even apologized for the other guy being so nasty even though she didnt have to. 10 stars for Priscilla and -3 stars for the nasty bald eagle.

This is my “home” Beat Buy and they consistently provide great customer service, convenient curbside pick-up, and a great loyalty program. And I love browsing around inside to check out new tech products.

They always have what looking for when other local stores are out of stock. Convenient curbside pickup during the pandemic.

They have a variety of products that meet everyday use and for the most part the employees are helpful, the low score is for the lack of help when it comes to store pick up. Each pick up takes time to process and give to the customer, I know this and I dont even work there. Youd expect those in charge of scheduling would take this into consideration and schedule more people to help, especially during peak hours of the day. I waited in line for 15-20min for help and while waiting, a long line formed behind me all waiting for the same thing. It made the whole process incredibly difficult, especially since it was supposed to be a simple way of making a purchase. I may stick to Curbside from now on, and I suggest you do the same if you want to shop here.

Came here to get my Sony camera. Owen was amazing. He saved me from getting a lens I would have not liked and recommend a much better option. I know they’re not on commission so I appreciate the great customer service.

Experience was streamlined and good. Went in to pickup something I ordered online and was out within 3 minutes even though it was pretty busy. Everyone I talked to was very helpful and diligent.

Excelent customer services

Nice service in the store, but they never answer their phone.Everything is automated with their phones, and Im still waiting to talk to someone after 17 minutes and counting!

The staff was awesome, and theyre definitely all knowledgeable in each of their own departments! I got all the answers needed for my purchase, and a few of the employees went the extra mile to make sure I knew about the item I was about to purchase!

Online ordering pickup was quick. You click the how to check in for Curbside pickup link on your order confirmation and pick up email you receive from Best buy. When I reached the store, I clicked the link and there is a box when u click the link where u can specify car make/ model and any other instructions. I kept my trunk open and added in the instructions to leave the order in the trunk. I barely had to wait for 2-3 mins. The employee got my order, kept in trunk and asked me if I want the trunk to be closed and I said yes.. thats it. The pickup was quick and hassle free.

Very professional and courteous staff. Would visit again for future purchases

Great sales consultants!

Best location in town IMO. Always has stuff in stock, staff is helpful. Im usually in and out quick. Other locations nearby cant compare.

You can always find a deal at best buy😊😊

Its Best buy what else do you want

Got everything I needed and some extras. The trip was well worth it.

James was excellent. Great customer service and great knowlege of products. Checked us out quickly and eficiently.

Its a Best Buy. Seen one, seen them all.

I did curbside pickup and it the was only 1 space available. I thought I would be waiting forever and the check in said 10 minutes or more. But it came out in 5 minutes!!!! Quick and friendly!!

Ordered item to have ready for pick up before Christmas but did not arrive until Jan 10th. When contacting Customer service was told to cancel it if we cant wait. Very bad customer services.

Great customer service!

We desperately needed a washer and dryer and Duane (Blossom Hill) helped us so much. He was knowledgeable and patient.Duane got what we needed and purchase was made.Thank you,Debra and Manuel

On sale for $20!! Horizon Zero Dawn: Complete Edition. Additional content shown in 2nd photo. Base game is also on sale during the same time, for $10.

Parking and getting in and out of the shopping center are simply a pain.

Walk-in purchases allowed.Good customer service. I like being able to buy online and then pick it up at the store

I received help from a employee to find what I was looking for. They were very helpful and able to find it very quickly. The store is following good guidelines for Covid and I felt very safe shopping there.