Team is thorough and friendly and head piercer Annie definitely knows what shes doing, and checks in on you to make sure youre ok during piercing.

This place is by FAR the best piercing place you will ever go to. The staff is so comforting and kind. The employees took good precautions and were very cleanly. All employees wore masks, and gloves. They have a large selection of jewelry to choose from which I loved. All piercing needles used were sterilized and new from an individual needle packet. Once your piercing was done that same piercing needle would get thrown away. OH MY GOSH, the amount of TIME THIS PIERCING TOOK WAS UNBELIEVABLE. I was prepared for this piercing to take at least two to three minutes, but guess what? The piercer Annie told me to inhale, halfway through my inhale, YES INHALE, she told me it was done. I was shocked! I barely felt anything! It was so painless and fun. Would definitely recommend to anyone trying to find a good piercing place. This is the one!

Amazing place and even more amazing are the people! Love Pierced Out! You feel beyond safe in their hands. Make an appointment and go check them out! I wish I could give more than 5 stars!

This is the best place ever! I appreciate the level of care and caution due to the pandemic. I love the appointment system and the staff there is amazing, I would never go to any other studio this place has everything!

Very friendly staff, clear and orderly covid policies in place. Very clean, well-structured, and efficient (including check in, my whole appointment for a double helix piercing was < 20 min).Eric was awesome and worked with me to really pick the ideal place for my piercing and was patient with me changing my mind a few times. He was professional and explained everything as he went along and gave me great after care advice. My piercing is still doing well a few days later, and it looks awesome :)

My go to Body Jewelry place! Prices arent low but the quality of the jewelry isnt either.I get my opals here with the inserted backing that never comes off.For the 10$ they will help you install your jewelry.Friendly staff. Convenient location :) Awesome selection. The best in the bay!

Very responsive. My son had an issue with earrings done somewhere else. Thank you for helping us out so quickly

Excellent service. Very kind and patient with all my questions. Only allowing one person in at a time but I never felt rushed. Must have an appointment to go right now.

Excellent shop with top notch hygiene and covid practices.

Everyone there is amazingly friendly, very professional, and helpful. They take Covid protocol very highly and create a safe feeling environment.

Very professional and helpful. Annie was very knowledgeable

Won’t even sell jewelry without an appointment. The woman behind the counter seemed to have been huffing whip it’s when I walked up. Trash

Fantastic experience! Everyone was really great. Jewelry was easy to pick with great recommendations. Erik was a great piercer, he explained what he was doing and the reasons behind it the entire way through. If I ever get more piercings, I know where Im going.Plus they noticed it was my birthday and gave me greetings and a little pin on my way out 😊

Very nice people and they are extremely helpful

Been pierced bought multiple expensive jewelry. They are rude, have an attitude horrible customer service like they are doing you a favor . Not efficient or helpful at all . I won’t be spending anymore money here again .

Only positive experiences from here :)

Went to see Annie again and got this bitchin piercing! Thanks sister! I really love the heart and Annie is especially good at making sure youre doing okay during your time on the table.

:( straight up missed the mark for where my dermal was supposed to go so it came out lop sided and created the scar. It was taken out and redone but came out crooked again. I showed it to another piercer and I was told they did it too shallow, so they messed up, twice, on the same piercing. Nothing happens if you complain. Lesson learned that even with a bunch of good reviews, mistakes can still happen, but I wasn’t happy with how the mistake was handled

I felt safer there than at the Dr or anywhere really... So clean and professional!!! And friendly!

Went in today to get my nose pierced. Christine greeted me and was very helpful picking out my jewelry and was very informative of everything I asked, she was so great!! Eric is simply amazing!!! I’ve never in my life have had a person be so gentle and so caring when it came to piercings. He cares so deeply about his customers and really made me feel welcomed. I had such a great experience thank you both for being amazing!!

Nice clean shop with a fast and clean service. Got both of my tragus pierced

Review from July 2019 - I posted to Yelp but forgot to add it here:My daughter, age 9, wanted to have her ears pierced and I was looking for a quality place to have it done. I did NOT want to go to the mall - those plastic guns are NOT sterile and Im not a fan of just a random retail worker doing this procedure. I quickly found Pierced Out thanks to Yelp, Google, and friend reviews.I called to set up an appointment and easily scheduled a time that worked for us. I went in and brought all the required paperwork - the person on the phone was very clear on what to bring which helped me prepared beforehand. :) I did not catch the name of the woman who helped us when we checked in but she was very friendly and was great explaining all the forms and making us feel welcome.Erik did the actual piercing and he was great. Every instrument was sterile and I could see him setting up all his materials. He talked my daughter through the entire piercing which helped her immensely. After the piercing, we received all the information on cleaning/hygiene as well as some supplies. They also encouraged us to come back if there were any issues or call with questions. :)All in all, everyone at Pierced Out was awesome! Yes, it is more expensive but you get what you pay for! I wanted an experienced technician and high quality jewelry so what I paid did not phase me one bit. Side note: they have levels of jewelry so you can choose quality jewelry that is more budget friendly if needed.

Professional, clean and quick! I brought my son for his 18th birthday gift of earrings, and the team was fast, friendly, and got the job done painlessly.

Ive gotten quite a few body piercings both from Annie and Erik. Super nice staff, beautiful jewelry to purchase and professional, clean studio. Highly recommend.

Took my 7 year old to get her ears pierced. They use a needle (one ear at a time) and I wasnt sure how she was going to do. Erik did an amazing job with her. She didnt flinch or cry! I would recommend making an appointment or the wait can be a little long if they are busy.

I wanted my ears pierced for years, but the gun piercer seemed unsafe to me. I eventually gave up the look and took a break for about 5 years, but one day my friend came to my house and her ears were pierced! The quality was amazing, I asked where she got her ears done and she said pierced out! I decided it was time to get my ears pierced, so I looked at it a bit and found out they don’t use a gun, they use a save and sanitary needle. Supposedly the needle is not supposed to hurt that much, the gun is more painful and your more likely to get an infection.I decided to at least go down to pierced out and see what it’s like. I walked in, there was a line, it looked long but it only took 5 minutes to get to the service. The front desk had us fill out a paper, (you need a ID or passport to get pierced)The paper had questions about you health and stuff, (need to eat at least 3 hours before coming ). I filled out the paper, and picked my earrings, the earrings they use are save and Titanic, so it’s as hypoallergenic as it can get! They have you go into a room with a lady named Annie, she is very nice and had a good conversation with me, the piercing was easy and almost painless. After I got pierced, they had me look over a paper with instructions on what to do when you get home, they said soak your ear in sea-salt water for 5-10 minutes twice a day, no Turing, and no swimming for 2 months, and in 3-6 months come back and they will take your earrings out and you can get your earrings of what ever you want. Over all I would come back the service was great and the people were nice!

Mark was extremely thorough and friendly with me and explaining in detail how to properly flip up my septum. He was very gentle with my nose and he definitely knows what hes doing. 10/10 I would definitely come here again!

Very good experience and advice

Amazing service and very knowledgable team. I had plenty of questions and they provided not only answers, but reasons behind their answers. I was a bit nervous but they also didnt assume I was ready for a piercing that day, had more of a lets talk about it and then you can decide vibe which took a lot of pressure off of my shoulders. *did get the piercing though*Highly recommend whether you are researching or are ready for a piercing!

Ive gotten all my piercings here. Theyre extremely clean and the staff is really knowledgeable. They go over all the care instructions of your new piercing before and after you get pierced. HIGHLY RECOMMEND!The parking is a chore. There arent very many spots, its right next to a busy road, and there are a few popular businesses in the same little area.

Always such a great experience here. Erik was fantastic today but everyone who has pierced me there has always been. They get busy so be prepared to wait regardless of the time of day. Totally worth it!

Really talented piercers great work nice jewelry but pretty pricey. Definitely worth the price for more difficult piercings. I got my dermals done there as well as my hood and Christina. They do a lot of rare piercings here that others dont offer and I wouldnt trust many other places to do even if they would.

My daughter wanted her belly button done. First timer. Annie was so wonderful she was kind and gentle. She helped her relax and before she could react it was over. I highly recommend this establishment! Thank you Annie!

Very knowledgeable, friendly, followed all Covid guidelines.

Super friendly, and gave me an otter pop afterwards :]

Very professional, clean, and friendly. The selection of jewelry is plentiful and high quality. I got a helix piercing done, and the process is quick, safe, and easy. They provide aftercare instructions (verbal and written) and a bag of sea salt to make your own saline solution. Am definitely going back for the next one!

Worst place to go to!!! Prices are ridiculous service was good but for $170 not worth it. I thought my piercings would come out amazing but no ended up taking them out the next day. First off they gave me the wrong jewelry and they messed up my whole look on both of my ears.

By far, the BEST experience I have ever had. Previous to my last visit at Pierced Out, I had ONLY gone to one person who I trusted so very well, but after going to Annie, I don’t know why I trusted that guy at all!She knew I was a little nervous because I was getting my nipples re-pierced, and the last time I did it with my other piercer, it was SO painful and the most awful healing process. Not only did he completely mess up on my left nipple and have to re-due it a few days later, but the jewelry he used was cheap as hell. ANYWAYS, Annie knew exactly how to calm me down. She didn’t try to lie to me and tell me it wouldn’t hurt, because it was going to. Instead, she just asked me questions about work, school, boys, etc., in a very calm monotone, like nothing was happening. Before I knew it, it was done! And it only hurt like a 3/10. The first time I had them done with the other guy, it was for sure a 10/10 on the pain... Annie was so professional, so kind and honest. But beside all of that, they came out AMAZING! It hasn’t even been an entire week since I got them done and they have healed so nicely! They don’t bleed, they don’t hurt, nothing bad to say at all. I feel so confident with my shirt off. I love to show them off to my close friends! They agree that they look amazing and so cute.I read some of the other reviews about Annie, but I’m glad I went in anyways because 99% of the reviews are great! The very few that had a bad experience, I think that they are just not taking care of their piercing the way that they should. She has been there for 13 years+ and has done every known piercing about 10,000 times each. Once the piercing is on their body, it’s their responsibility to take care of it, don’t blame the piercer!BLAH! Word vomit haha sorry not sorry, but all in all, you will not regret your visit with Annie. She is great at what she does and a very cool person to talk to.

Any piercing needs, THIS is the place! Love my new white gold nose ring! The guy that helped me was REALLY nice.. sorry I forgot his name 😁

I Was kinda disappointed with the piercing selection here. They did not have any nipple piercing jewelry. They had some unique earrings that I thought were cool, but not for $120 bucks.

I have a great experience everytime I come here. Ive gotten a few piercings done here, have bought custom jewelry here and have gotten help removing stuck jewelry. This is my go to piercing shop in the south bay. The staff is professional and helpful, they carry high quality jewelry and the store is very clean. Id definitely recommend anyone to come here for piercings or jewelry.

The staff are friendly and personable, they remember who you are when you come back and they care. They are knowledgeable and careful, the practice good hygiene and keep a clean and healthy operating environment. The products they offer are high quality, their metals are medical-grade titanium and they can order specialized and custom products. The seating area is comfortable enough. Wait times are pretty short, too.

Love this place. Have gotten most of my piercings and all of my jewelry from this shop. Annie is awesome!

I loved my experience here! Their website was great prep for my visit and was really transparent with pricing. The jewelry selection in the store is great and the woman that pierced me was so friendly. This place is so clean! I cant wait to tell all my friends about this place.

Love this place and Erik is the only person I trust to pierce me!Came here last summer for a philtrum piercing and it was then that I could see the perfectionism and professional skill that Erik operates with - butCame back again for a septum piercing on a whim and managed to catch Erik again. I immediately felt relief, as I have a deviated septum and for this piercing wouldn’t just ~go anywhere~ and let just anybody do it. Glad I stuck to my gut, too, because once again Erik took his time to examine my face and ensure that my piercing would be perfect for my face. And once again - it is! I’ve gone years with little confidence that I could pull off a septum piercing due to it being deviated and therefore making things a bit complicated as far as angle and positioning goes. I’m very happy with my results, Erik is a fantastic piercer that I highly recommend!

Great experience great service. Dont know what others are talking about. Alanna was great and answered our questions and was a real nice person. Took my woman to get nipples pierced and everything was great.

Annie was great,she took the time to help me chose my jewlry for my piercing gave me ideas on a different piercing and was quick. It wasnt as painful as i thought it would be. I would recommend for anyone to come here for a great experience.!!!

Workers were very helpful and had a good system in picking jewelry and then getting the person pierced. Very clean. Make sure you double check cost and receipt. I asked the guy who checked us out to add tip on card and he doubled the amount I told him to add.

This is a good place. They were very professional and took time to ensure correct placement, and communicated well the entire time. What really prompted me to write this review though was that they turned away a customer who appeared to be tipsy, which I think shows a lot of integrity and care for their work.

Great staff, clean rooms and lobby area. They makes things quick and as painless as possible. They knew what they were doing and at no time did I have any worries. I highly recommend them, been going for 10 yrs if not longer.Merry Christmas

The staff is very knowledgeable and friendly. They will advise the client if the piercing is a good choice and/or suggest an alternative with the reason why. The shop is extremely clean and the jewelry is top grade. After each of my piercings, I followed the care instructions and never had any problems. There is s reason why Pierced Out has been San Joses Best for the past 5+ years.

Great experience here at Pierced Out. I was able to come in as a walk in and was helped promptly. The atmosphere was pleasant and the place was notably clean. Staff was friendly and professional. I had both my nipples pierced by Annie and it was a quick and easy process. Highly recommended stopping in for a piercing here.

My first piercing in America was in this place. I was very nervous but Alana is very professional. She has a very soft and delicate hand. I did my piercing on my nipples and read that it was very painful. She made it easy, quick and with little pain. I recommend this place for being clean, reasonable cost, quality materials and most importantly by Alana who is professional and friendly!♡♡♡♡♡

My experience at Pierced out was no less than the best. I walked in and asked about getting an industrial piercing, thank goodness Alana was there. She informed me that my cartilage would not take because of my anatomical design. She suggested a helix piercing and I loved it. Alana was personable, knowledgable, and poised. You can tell shes been piercing for awhile. She has a very good vibe which helped during the piercing process. She helped me stay calm and before I knew it, I was pierced and ready to go. Thank you so much, Alana! I will definitely be back and I look forward to many more piercings from Alana.

Great place, always a good experience. Very professional and experienced piercers.

This was an amazing experience! It was so quick and not painful at all! I felt so comfortable and all the stress I had about getting my cartilage pierced went away. 10 out of 10 recommend!

Both the peircers are fantastic and do an amazing job of calming nerves and making it as painless as possible.

I just had my septum piercing today! And I am soooo OBSSESSED about it. Big thanks to ERIK!!! Please please please do look for him. I highly recommend him. He did a really GREAT job. He really makes sure that I feel comfortable. All the staffs are very nice!! Would definitely come back for another piercing. ♡♡♡

I have been here 3 times. 2 for piercings and 1 for a jewelry change. The gurl who pierced me is no longer there. She was awesome! Super friendly and personable. I wish the same were true for the remaining staff. Wont be back again.

The. Best. Piercing. Place. Period. They do all body piercings. The best professionals. I have had multiple kinds with this team and never an infection or issue! I love their jewelry! They are sterile and professionals! I take everyone I know who wants a piercing here!! I recommend them to everyone! Do not second guess just go!

Very nice and welcoming! My daughter got her septum pierced. Good prices and clean facility! A+ from us!

Really nice selection with awesome customer service.

Super professional staff who can answer all questions you may have. i have gone back several times and never been disappointed

Super helpful, welcoming gals who thoroughly explained the process for my piercing as well as the aftercare. Annie is excellent. I love my septum piercing. Highly recommend!

Erik Dakota is the best!! Made the experience smooth and easy. Will go to him for all my future piercings!!!

Took my daughter to pierce her ears there. Walk in, super hygienic and clean. Quick service, the lady was patient answering all my daughters questions. Recommended

Just got my nose pierced!!! Alana was knowledgeable, patient and kind. She was gentle and fast too! I was nervous and it turned to be a great experience! Facilities were clean and prices are reasonable. No pain and I got my nose bling!

They did an awesome job when they pieced my daughter and my ear. We both had a helix piercing. They know their stuff. Went back to check on y daughters ear and they were great.

I went in for to get my daith yesterday and it bled a little bit when I first got it which was normal. A couple hours went by and I was gushing blood for about an hour then I called the store and they told me to “put gauze on it and it will soak it up” but I was going through a whole role of gauze every 15/20 minutes so I thought maybe it will stop soon. I ended up having blood gushing out for 3 hours and ended up in the emergency room with the doctor telling me “they pierced a vessel or artery”. The doctor took it out and had to leave a special gauze over night to seal the in/out hole where the daith was pierced. I am now 24 hours later with no daith and a horrible feeling about pierced out!!

Front desk worker was nice. The piercer, Annie, was rude, crookedly pierced my septum at a 16g (when everyone else ive talked to had it done at a 14g without having to ask), and gave me a warped retainer. She even mentioned how the retainer was too small and I should have a bigger one but didnt offer to fix it. Now, about a week later, because the retainer was too small it has worn a raw spot on my septum due to pinching it too tightly. Sad to see the quality of this place isnt the same that it was 12 years ago.

They are still closed, so dont drive down there like I did. Google isnt accurate.

Be nice to the professionals... They have to deal with the same questions DAILY! They are safe and sanitary, thoroughly!My go to place from now on...

The only place to go in the South Bay for piercings. Extremely clean, and professional. Annie is amazing at what she does!

Tooky 9yo daughter here to get her first ear piercings. Alana did an amazing job talking to her, explaining how it might hurt, and helping keep her calm from any overreacting. She did fantastic and my daughter walked out a very happy little lady

I would happily refer and recommend anyone interested in piercings to make this place your one stop shop. The staff are all pleasant and extremely knowledgeable.

Great experience from the time I walked in and talked to the first person at the counter. From the selection of jewelry to the completion of my piercing, everyone was so professional.

Love the place. The selection is great. The staff is conscientious (i.e. clean) and friendly. I had to remove my earrings for an MRI, and they even refit the balls in the hoops free of charge, after I gave up trying to get them in myself.I liked them with my first visit, and even more now. Ill be going back for anything and everything from now on.

Pierced Out is amazing I will not go anywhere else the quality of their jewelry is top notch and the people there are amazing and so is there work. They definitely know what theyre doing and thats very important when it comes to our bodies. Special thanks to Annie.♡

The employees and piercers at this shop are knowledgeable and patient! Huge shout out to Annie for giving me my amazing nose hoop and for always being a message or visit away for advice!

Pierced Out was a very interesting shop that had a natural & positive energy throughout it. I took my daughter there for her first piercing and was impressed with the organization and cleanliness. I am so HAPPY that her first piercing experience was at a most excellent place. =) CHECK IT OUT!

This place was amazing, friendly professional staff. I will admit I was a bit of a skeptic but once I was there to get pierced I was blown away by the service and professionalism received by Alana. By the way I didnt even suffer any of the discomfort that tends to happen after you get pierced like irritation, or pain or any of that, Alana was amazing!

Editing my review: from five stars to one Extremely rude staff, Terrible experience will not be going back cannot recommend

Did a quick walk in to finally get my ear lobes pierced for the first time, had thaty recommended to this place by a friend. The process was quick and easy and nearly painless. The whole place is very professional and all tools used are clearly sterile and safe and all precautions for a clean environment are taken. Information on how to care for piercings is clearly given and sea salt to promote healing is even given at the end. There was a nice variety of jewelry and its all safe for new piercings. The only problem I had is that the person who did the piercing was a little stuck up about piercings and knowledge. I felt a little intimidated by this, so not that great for the experience. Overall I am still happy with my lovely earrings and Im glad I picked Pierced Out.

Very clean and professional. Prices are very reasonable and they have a nice selection of jewelry.

My daughter got her ears pierced here. They really know what they are doing here. You can tell. Precise, careful, observant. Expensive, but worth it.

Wonderful service. Super professional and sterile. At a great price.

Okay so I wrote a review 10 months ago and giving them a five star rating but now I have different feelings. I had gotten my nose done 10 months ago and was absolutely in love with it but the issue was it was so tender even after it healed. It had gotten infected and I dont know why. About 3 or 4 months after the piercing it closed on the inside and I believe it was because of the jewelry I had. Prices are a little on the crazy side there. I would it go back only cause I dont want to risk something like this again. I will say they were kind to me and gentle but my piercing shouldnt have gotten infected that badly.

Awesome place. Clean, professional, friendly! Great experience

Just went in for my navel piercing. I was shocked to find out that not every navel is the same. Alana was knowledgeable in explaining why the normal barbell wasnt great for my healing. She talked with me throughout every step. I got light headed after and Alana was patient with me, as there were people waiting after me. Feels like I didnt get pierced.

Very nice staff. They were very happy to answer any of my questions and seemed pretty patient.

You can smell how clean the studio is as soon as you walk in, and Niall was so great. 10 out of 10 would go again.

Walked in with a migraine,.walked out without one.

I’ve always gone to Annie! A year ago I got my left daith done by her and yesterday I got my right one done and she did an amazing job

Professional staff very accommodating answered all my questions!

Waited 20 minutes to speak to someone just to have them tell us the wait was going to be over an hour

I have pierced here multiple times, eight times to be exact. Here are a list of pros and cons of the shop, from my experience.Pros:*Professional piercers(I am partial to Alana)* They have integrity* The room is always cleaned before and after each customer* They actually respond to Facebook messages.Cons*They dont ask questions before they sell you jewlery for piercings done at a different shop, or at all.* When I asked for the same jewlery as my other lobes, I ended up getting earrings with ball backings instead of flat; which I didnt notice until after.*The lack of a return policy on jewelry. Especially when they have an autoclave machine.* You cant by their products onlineWill I return to the shop? YesWill I have to service myself in the jewelry department? YesDoes this mean three stars instead of five? Yes

My daughters and I travel FROM Santa Cruz TO Pierced Out for our piercings. Were picky and knowledgeable (Ive been getting pierced since the 80s) and theyre awesome! Cartilage, tragus, gauges, noses, belly buttons, etc. etc. And were not done yet. We wont go anywhere else.

Great customer service. Fast and clean.

They were kind professional and efficient

Totally awesome staff, clean environment, and fast!