I was looking for a battery for an iPhone 5 and I was shocked!! They had it in stock here!! Amazing!! Could not find it anywhere else. Great place to find batteries that may be hard to find!!!
Great customer service. Terrific inventory of offerings in one place. Didnt require but relish the fact that Batteries Plus Bulbs offers to repair/fix products. Also great to know that the company safely disposes of our used batteries. Smart. Environmentally aware and conscious. Finally, outstanding support during the COVID pandemic. Curbside pickup. Sales associate ran inside to pick up a couple other products and brought them curbside so I could view. Superior customer support! How can it get any better than that?!
Good products and prices, good friendly service
Very friendly, very good. Highly recommended.
Great customer service. My car remote gave me a low battery warning. Someone suggested I stop by here. I think I was in and out in 5 minutes top. It only cost me around $15.
Quick and easy. Great service
The gentleman that helped give me excellent customer service. He provided me with great information about my product and assured me of my warranty
Incredible store - well organized and laid out and very friendly, knowledgable and helpful staff. I only needed a couple of tiny and ancient watch batteries but on seeing the selection I now know where to go for any kind of normal or obscure battery. And the price was right!
The guys at Batteries Plus were professional, both battery knowledge and customer services. One of the guys made an error, just a normal human error. Managers and other guys were willing to correct it in good faith.
Needed 6 button FOB, 2015 Chrysler Town & Country. Khalil took care of me. FOB, programming and key cut. Quick and everything works. Great price. Happy. Thank you.
Great price on a very good battery, plus a 10% discount on my purchase. The representative at the counter was very friendly and knowledgeable.
Great service, knowledgeable people. Will be my first place to go for batteries in the future.
They recycle fluorescent tubes! I was replacing my garage flourescent lights. What to do with the old tubes. You cant toss them in the trash because they contain mercury. Batteries plus Bulbs recycles (max 2 per household). Thanks to Batteries plus Bulbs!
Great service, easy pick up. Highly recommend.
They couldnt fix my old UPS with a new battery. They kindly tested it before they sold me a new battery. BUT the price for a new UPS was reasonable, so I went home with that.Thank you for helping me with my old device.
Every battery you can think of and awesome customer service!
Fast and Easy. Ordering online to curb side pick up. First class service.
You had the hard to find Toyota Prius battery I needed and was fast turn around.
Ordering online was easy, the service was quick, and the sales staff gave great customer service. Having been in sales for years, I really appreciate having a friendly person help me when I have to do car stuff - one of my most irritating chores!
I ordered online, the battery was ready when I arrived, and they moved the connections from the old battery to the new battery. Great service and you had the part I needed for my UPS.
Helpful, knowledgeable and friendly staff. I was highly recommended to buy a Blue Optima battery for my Land Rover Classic with a Diesel motor. When I called the store for availability, I was referred to a better battery X2Power. Boy - what a big difference! She starts right up a whole lot easier now. Thanks Neil and Team at the SJ store!
I needed a battery for my cell phone. Ive had the cell phone since 2017 Im guessing. The battery it had wasnt working good, so I came to this place to get a replacement. I was helped out really fast, the whole process took less than 10 minutes and the price of the battery wasnt that bad.
Excellent Excellent Excellent service. Kalil helped me with my scooter battery and answered all of my questions.
Yes they have a handy selection of products but the service... They are polite, helpful, and truthfully knowledgeable.
No wait. professional. parking was easy. Sam is nice!
Great service, products, and prices - locations are a bit of an issue however...
I bought a replacement phone battery from them about a year and a half ago and the battery drain really fast within couple of hours. Took it in to get a free replacement and was told they no longer honor or do the free replacement program. This is the second time I purchased the same battery from them. The only reason I chose this place instead of best buy a block away is due to lifetime warranty on the replacement battery.Now that it doesnt have the lifetime warranty on the battery there is no point of buying from them when you can go to best buy or order online for cheaper price.
Very Helpful people. Im never disappointed.
The service guy was very nice and helped me out when some rusty parts made changing out the car battery difficult.
The reps are very friendly and helpful! I will go back when i need to have batteries replaced, etc.
Got a good battery for my phone.
Although I passed the entrance to the parking lot in the rear of the building, the folks here are worth the trip. Knowledgeable, patient and friendly. The inventory was good. I placed a web order that was ready for pickup within an hour. Not the best prices, but I think the value offered is appropriate.
Staff was really friendly and helpful. Ill be going there for all my battery needs
Nice to have a local store with everything they stock and sell. The Lithium-Ion motorcycle battery I bought is as advertised and works well. Priced a bit lower than I would have had to pay on Amazon. I hate buying from Amazon.
The battery was readily in stock and althoght there was some mix up with the order, it was corrected promptly. I was gonna have to wait another day to get it but the team member that helped me looked into it and got me what Id ordered as promised.
Needed an odd scooter battery which they had in stock. Probably every battery you can think of they have it. Very friendly staff.
Fast convenient battery in stock. Local. And good prices.
The battery I needed was available in the store.
They had exactly the battery I needed in stock, I ordered online and it was ready for pickup in less than an hour. Great service and great battery.
I needed 4 very large lead-acid batteries that arent normally carried. I contacted the store, and they were knowledgeable about battery configurations. I needed a specific terminal and they understood, assisted me in ordering the right part. Delivery from the warehouse was same day, and they contacted me to let me know the order was in. The batteries weigh 167 lbs each, and they loaded them into the truck for me.
I loved being able to schedule an appointment online. I thought it was great pulling into the back parking lot and immediately seeing parking spaces reserved for Batteries Plus Bulbs customers. The guy at the front counter was pleasant and helpful. I was sitting in my car waiting for the battery in my phone to be replaced, and he came out to tell me the work was completed.
Was very easy. Ordered car battery online that was in stock along with a small 9 volt battery. They did not have the one pack for the 9 volt I ordered so they gave me a two pack. Yes it was a lesser brand name (Duracell for Rayovac) but two for one can’t beat that. Car battery was perfect fit no problems at all. Easiest battery buying experience I ever had and the car battery comes with a free 5 year warranty not 3 like in the auto stores or having to pay for more years.
These guys are great! Friendly! Knowledgeable! Thanks for always having what I need!
They had the item I wanted in stock and they are easy to get to and park with curbside pickup
Great service and selection.
Excellent Customer Service and Helpfulness.
Great line of products. Staff extremely helpful and professional. Side note: I was delayed in a traffic accident back-up. I called the store and explained the situation to Neil, he said no problem and waited until I got there. Great store, great products, great staff!! Thank you Batteries+Plus. ~JT
I highly recommend this little store for the following reasons: the convenient quick and easy online ordering, the 10% discount for ordering online and picking up at store, the friendly young gentleman that was working at the store when I picked up my order and the convenience of being able to drop off used batteries.
Has everything needed. Prices seem high retail. To try best buy next time
Ive done business at Batteries Plus for several years now. Prices are reasonable & the service is great. Ive purchased a variety of battery products. Just had my iPhone battery replaced and the service was fast & professionally done. They even have a veterans discount!
No hassle. Neat store. Service with a smile.
I needed a new car battery, so I went online. The Batteries website made selecting the proper battery really easy, and I arranged to purchase online, and pick up in store. I even got 15% off for doing it this way!I called the store, and the associate was helpful and professional. He even reminded me on how to get the discount.Originally I was going to use AAA, bu there website is not easy, no pricing was available, and the directions about where to go to get a battery were not useful.I installed the Duracell battery, returned to old battery, new battery works great.Im using Batteries from now on.
Excellent service, well stocked store. Park on the street in front if you can. The rear entrance from the parking lot in the back is locked.
Ive begun to think the retail world has grown so impersonal and devoid of customer focus, lately but not this place. Above and beyond expectations does not begin to describe my experience. While trying to find a reasonably priced battery for my 7-year-old BMW X5, Batteries + Bulbs came up in a couple of searches. I had not considered them before and was looking at traditional auto parts retailers but decided to give them a call. Not only did they have it for a great price but they would install it for $20! I also found a 10% discount online which made the deal even better. My wife drove the car down and they quickly swapped it out and recoded the computer as required with these cars but for some reason the car refused to cooperate. Many systems on the vehicle were inoperative or operating incorrectly. Their tools were not working on my car and it was clear that they could not fix it as it was now 6PM. Instead of walking away from the problem and leaving her stranded, they insisted on following her to our repair shop and then driving her home! I don’t know if this is how all Batteries + Bulbs stores operate but if this one employs people like this, they have a customer for life in me. Well done, guys. Well done.
Wide selection, in stock, available same day from this business located in my community. Excellent customer service.
Freddie was awesome! He was very knowledgeable and efficient with replacing my iphone battery. Thumbs up! Keep it up!
Friendly, helpful staff. Easy online ordering. Quick in store pickup as well as battery recycling, but I could have called ahead for curbside pickup as well.
Bought a lead-acid battery online. The buying process was easy and quick, price was great and there was no wait during the pick-up process.
Freddie was so nice and helpful when I had an issue with a charger for a drone this weekend.
Easy online transaction, product worked perfect and proper fit. Helpful staff at store. Just great experience all around. Pricing was also great.
Lifetime warranty was honored after I provided them with the product packaging showing lifetime warranty. PS: They currently have 1 Year warranty on my product.
This place is great! If your car key is battery powered/operated, just come over here and they’ll change your battery for reasonable price as dealers were too expensive. That also includes alarm keys etc. and Mercedes Benz keys. Staff are very professional, polite and friendly. Highly recommended!
Great staff, did pressure me to replace my battery and offered to charge the battery overnight to try and bring it back to life. Ended up just upgrading to a better battery with a 2 year warranty. Would highly recommend this store. Order online and easy pick up.
Great customer service and fast install. I ordered a car battery online, went to the store for pick up. The folks at the store were very friendly and helpful in getting my order. They installed my car battery quickly without any issue and got me on my way. Would definitely go back for my battery and bulb needs as the staff here were knowledgeable and friendly.The only thing I wish they had on their website was the install fee, my prior experiences with batteries plus, there typically was no installation fee for the car battery, this location did charge a $20 fee for it. I thought it was completely reasonable for how fast and well they did the install but would have like to have known up front when I purchased the battery rather then finding out about the additional fee when I got there for pick up.
Jeff and Freddie were extremely helpful and courteous when I needed to get a new battery for my wife’s car during the pandemic.
I went in looking for an evidently rare motorcycle battery. Although I had little luck online and at the parts stores, Art was able to help me find a replacement! He’s very knowledgeable and also took the time to answer all my questions...which was a lot! The store looked professionally set up and they have a very good selection!
Very good service, nice battery. Thanks.
Very helpful
Very quick service. Exactly as described. Better price than others. Ty!
Great customer service and knowledgeable!Will definitely return anytime I need advice and terrific service regarding batteries and inverters .
If you only knew how amazing this store is. Twice they have been there for me when I needed them. Neil the owner and Tyler assistant manager. The entire crew. Every single time from the first phone call to the help with installing my car battery replacing other bulbs and batteries that are hard to find. Perfect super fast efficient service. My gosh if every single store could model the perfection these guys express every time. Thank you so so much. I highly recommend this store. More information education and quality fast service i ever experienced. Thank you.
They have many kinds of batteries in inventory. No wait needed. No appointment needed. The staffs are very friendly and knowledgeable.
This place is simply perfect. Lowest prices for replacing batteries of any place around. But the primary reason to go there is that they seem to have every kind of battery. They also sell things that use batteries such as flashlights, battery boosters etc. Great knowledgeable and friendly staff. Free parking in the back. This is my go to place for every battery-related need I ever have.
Friendly helpful staff.Purchased an Optima Red Top Battery for my car.Pulled into the back lot and began removing my nearly dead battery. Employee sees me and offers to hook up a backup battery to maintain my ECU memory. Nice.Upon installing the new battery I found it wasnt as tall as the stock battery, so I went to their stack of pallets to grab a chunk to place between the battery tie down and battery in order to hold it in place.Another employee shows how the plastic post protector packaging mounts under the battery to raise it up to stock height. Sweet. Cost $10 for the technical assist.Thanks guys!
Good experience. There are no honest sources for batteries for old cell phones. online, what is sold is likely repackaged used or garbage units that do not meet wildly overstated or even OEM specs.I searched carefully for an OEM equivalent and came up with a physical store that sold them, Batteries plus Bulbs. They also do cell repair and battery replacement, so since they will carefully source their parts. Ill follow up later when I have some longer term experience with the battery I bought.
I went looking for an LED replacement for a CFL bulb. While they didnt have the bulb in stock, they were very helpful.They went above and beyond by giving me a printout of the right product information sheet.They have a wide selection of batteries - any kind you might need... Now that I know, Ill remember to be back.
Thanks for having a non-common motorcycle battery. Thanks for having a pleasant staff in your store. Ill definitely be back.
Placed an online order and received an email stating I would receive another email when it was ready for pickup. Never got the email, called the following week and found out the store had it in stock. When I placed the order online, theres an option for in-store installation, but the site does not state there is an additional fee for this. Came in to pick up the car battery, found out theres a $20 fee to install the battery, and decided to pass. For some reason, I was ineligible to get a core refund for recycling my old car battery. Unfortunately, I did not have the socket and wrench to remove the car battery cables while in the parking lot, so I ended up driving off. Its a simple task to swap a car battery--it wouldve been nice to have been lent a socket and wrench to do the swap myself.
Easy on-line order and store pickup. Battery was ready in one hour after I ordered.
I have been doing business with Neal for about 5 year, Always great and more than willing to get us what we need. He is our go to guy for all batteries both for our wireless towers and our fleet. 200+ Batteries and not a single problem. Simply put, He and his team are the BEST!
Went looking for something for my portable police scanner. Didnt find the item here but the staff was very friendly and helpful. They suggested a way we could look the part we needed online. 😀
I was very happy with my experience at Batteries Plus. I purchased my car battery ahead of time online and I received an e-mail when my purchase was ready for pickup. When I arrived at the store, I was greeted immediately at the front counter and when I asked the sales associate if I could have the battery installed, I was assisted by another associate right away. I also purchased new batteries for my key fobs which the associate also replaced for me. I purchased a Duracell Gold car battery and the price was very reasonable for the value. I also received fuel cell credits for recycling my old batteries. I would highly recommend Batteries Plus!
Best place to get your cell phone battery replaced and very friendly staff.
I had a great experience with the Stevens Creek store. I ordered a car battery online, for a fair price and was notified when it was ready for pick up in the store. The young man who helped me in the store was courteous and knowledgeable. He even carried the battery out to my car. I highly recommend!
I was expecting just so so and was so surprised! What an interesting stock they carry and they do repairs too! Had a bit of trouble finding it, sort of not real visible with the heavy fast moving traffic, but easy parking right in front. They had my phone battery ready to go (I ordered online, 10% off, which offsets our dang sales tax). They put it in and made sure all was working fine. Life time guarantee! Neil is great!!!
Awesome customer service
Not reliable. I called to find out if they had a battery for my phone, they said they did, I made an appointment. Went to have battery replaced. 2 weeks latter the battery came in. Try somebody else for better service.
Helpful, accommodating and friendly staff. Calm, patient and relaxed atmosphere. A great selection for your battery needs and fits most of your lighting needs especially with how small the store is.
Your sales are friendly and professional. Your recommendations are met what I need.
So great this shop exists. Battery recycling and helpful friendly staff. Dont have to wait for Amazon for a pack of 9v batteries.
In and out in just a few minutes. The guys at Batteries Plus are very friendly and helpful. Ordered the battery online to get 10% off. They installed for $20. I was in and out in less than 20 minutes. Happy with the service. I just hope the battery lasts.
I need a replacement battery for my car quickly and found them locally so I went with them. I placed an order online and was ready for pickup within 20 minutes. The battery they gave me looked like it was mounted before. Big scratches on the housing around the terminals but sales clerk insisted its new. Since I need the battery, I had no choice but took it anyway. I tried to install the battery myself in the parking lot and I forgot to bring a tool. One of the clerk offer me a tool, which was nice. I was about to finish the install but another clerk came and asked me for the tool back since they were closing. I asked if I could use it for 1 more minute to finish the install but the clerk said no. Unless I have no choice, I wont come to them again.
Nice friendly staff, my battery was replaced on time.
This was a wonderful experience. Very well trained knowledgeable staff.
Called store prior to ordering online and they said it was available in stock. Went to store on Stevens Creek and was told there is a better battery for $5 more. It was worth it and appreciated the help since I ordered the wrong one online. The in-store service was great! Thanks!
I was looking for a place that recycles fluorescent tubes. I had a few hanging around the house way too long. Some might of been half good, but collecting dust. Time for them to go. I left them in their capable hands with my thanks!I will keep this store in mind for that odd battery I may need
Easy to order online and have car battery installed in-store.
Kindly and friendly service to install the battery for you free.
Ordered online and pickup next day. Staffs at store were very friendly. Good experience and would buy again in the future.
Stopped in to have a couple of key fobs programmed for my car. Art had them programmed in about 5 minutes. After testing both remotes to validate they worked, Art had us checked out and on our way. Excellent service all around. Thanks!