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Metro by T-Mobile
4120 Monterey Rd, San Jose, CA 95111, United States
Appearance
Metro by T-Mobile
Comments
Ro
Review №1

If you dont want to put in the hours, dont make me waste the last of my gas going to your location, only to have the doors locked.Online your hours say open till 8, but your not there passed 7? Thanks for wasting my time and gas. Times are pretty tough on people right now, youre adding to their troubles.Follow up to Damons Professionally handled response.My complaint has been handled expediently, with care, and sincere concern for my customer experience. Going beyond me, Ive learned that T-Mobile has intelligently made this a focal point in dealing with customer satisfaction. I can only applaud them, and say to T-Mobile, Damon is the template, you cant go wrong if you bite off his style, but do it with sincerity. Duplicating Damons sincerity will be hard, but it seems you may be up for the challenge. 1 star jumps to 5.

Ra
Review №2

Manuela was extremely helpful, she went over the plans and suggested the most appropriate one for me. She went out of her way to make sure I had all my questions answered and I got the right solution for me. I definitely recommend anyone to go with her. I was disappointed with Metro Service at a different store but she made me change my mind.

Me
Review №3

I always go here when I have a problem my my cell phones. The sale clerks there is very patient and helpful!

Re
Review №4

Great Communications Company in Cilifornia

X
Review №5

Very bad customer service. Avoid this location.

jo
Review №6

It was good and helpful.

BA
Review №7

First, The Network is very bad for its Little Coverage, they say in the commercials Coverage in All the places, but in my house there is no Coverage 🙄😒Second, His Workers who attend him are very Heavy, they do not give Good Service, They receive him with a bad characterThird party does not have all the services available, such as Infinity has Wifi-telephone and TV and gives Netflix Permanent Free 🙄😒This Network Does Not Serve

Ro
Review №8

Excellent number 1. I would recommend it to everyone

Information
5 Photos
8 Comments
3.9 Rating
  • Address:4120 Monterey Rd, San Jose, CA 95111, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 408-912-5434
Categories
  • Electronic parts supplier
  • Cell phone store
  • Electronics store
  • Telephone company
Working hours
  • Monday:9:30AM–8PM
  • Tuesday:9:30AM–8PM
  • Wednesday:9:30AM–8PM
  • Thursday:10AM–6PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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