Nice place to purchase an Indian Motorcycle. Very clean, nice employees.Just watch out for the salesmen. No salesmen has your best interest at heart. They just want to sell you a motorcycle. The trickery the salesmen pull are very sneaky. Just watch yourself. I should have brought someone with me when I purchased my bike. Im not an expert at dealing with salesmen. Dont get me wrong I love Spirit Motorcycle. Ive been coming there for the last 2 years drooling over the Indian bikes...now I own one.BTW...I love my new Indian. It is awesome. The Service department is awesome. They got my 500 mile service ready for me before I rode to Street Vibrations is Reno. I blew away all the Harley riders I rode with.

Had a great time here last Sunday with Tristan and Jake! Tristan showed me around the store, had me sit on several motorcycles and was very helpful asking me the right questions about my next motorcycle. Once I make up my mind, Ill be back to buy it!

A small documentation related gaffe aside, my experience buying a motorcycle from here was near perfect. Everyone from sales to accounting to service is friendly and knowledgeable, they even have a sort-of new owner assimilation walk-around going over all their departments and key folks that you might encounter in the future. In all, I would highly recommend Spirit Motorcycles as an ideal dealer for all the amazing brands they carry.

We liked it so much we bought two!! Great inventory, the staff was excellent, let the fun keep coming!

I came in looking for a new can am ryker. Instantly got along with the whole staff. Got me test driving and out the door with an awesome can am. Hassle free buying experience and will definitely come back for maintenance services. Glad to be apart of the spirit team!

I bought my first motorcycle (a Triumph) at Spirit last month. To be honest, I was preparing myself on how to interact with pushy sales people at the dealership. Instead, I met some very friendly folks who listened and answered all my questions. The entire process was smooth. Dalton is amazing - a big motorcycle riding enthusiast himself, he goes above and beyond for his customers and helps them as much as possible. I also interacted with folks from other departments (Jenny, Ron, Ed, Nate, Bryan, Zane) and had a pleasant experience with each of them. Theyre an excellent team at Spirit and Id definitely recommend them.

Ok went in and Spent over 2 hrs just going over a 2020 Can Am Spyder Rt and the safety equipment and accessories for a new rider and Loved it. No push tactics Zane, Martin, and others were AWESOME. I will continue to keep shopping here .

This place was awesome. Allot of bikes and choices! As soon as we walked in we were greeted and everyone was super friendly and nice. They have two stores and they were both very clean. I had a good time shopping here and spent A good amount of money. They also offer military discount if that applies to you which you did for me super awesome. I definitely will come back again and buy more stuff.

Rented an Indian from here! Other than waiting for sometime to get started the whole experience was great! Booked online so my ride was reserved and it was a seamless experience to receive the vehicle and thereafter return it as well! The vehicles are maintained well and I had a good time with the bike! The staff were courteous and helpful at all times!

If youre looking to rent a motorcycle in the Bay Area, look no further. There are other companies that are better known, but they will not deliver the service, flexibility, pricing and overall amazing customer service that Spirit was able to offer. When I come to buy my next motorcycle, it will be at Spirit. Thanks Kiera and team!

Nate is a very knowledgeable and professional sales rep with infinite patience. If you have questions, he looks into it right away and keeps it honest. Dalton is the manager and he will work with you to get what you want so you ride away happy with exactly what you asked for.

I stoped by with a friend and I was blown away with amazing service, beautiful bikes and great deals. There are many different styles of bikes to choose from. No pressure sales people is nice. You should ask for Korea Cole she is an amazing sales woman very knowledgeable she can answer any question you may have. You can also rent motorcycles at this location.

Thank you Nate!!! I don’t even have words for how happy my new Scrambler 1200 makes me! Definitely recommend him and this dealership for any of your Triumph, Indian, Moto Guzzi, or Aprilia needs!

Great experience buying my first bike here. Nate was great to work with and I really appreciated the help from several staff members in the process. Everyone was very down to earth and helpful and I didn’t feel like I was being pushed into add-ons and such that I didn’t want. Awesome place to buy a motorcycle!

This was my 4th purchase from Spirit and I would highly recommend them. Martin, the owner, and all of his staff are exceptional. The sales process is easy, service is fantastic, and everyone there is friendly and great to talk bikes with. If you’re ever looking for any brand they sell. Think Spirit Motorcycles first.

Great selection of bikes and support friendly and knowledgeable staff!

Absolute worst place to buy a motorcycle. I expressed my interest on their website to checkout a couple of bikes and received a call back from someone called Tristan. Tristan setup an appointment to test drive the bikes and when I went to the store Tristan never showed up, instead I was bounced off to two other sales guys and the manager. All these guys were trying to push back on giving me a test ride. I explicitly mentioned to Tristan over phone that I wanted to test drive while making an appointment to which he replied saying just wear some pants and come over, well take care of you. I tried telling them that I am a serious buyer and I was trying out a few bikes. I think they thought Im not a serious buyer and tried everything to deny me the test drive.Update: I see that the store manager typically offers to make things right, replies to bad reviews, follows up etc but trust me these guys dont care about the customers and they conveniently discriminate people. Tristan contacted me again and has no memory of how he and his colleagues behaved with me the last time I was at this store. This clearly says how the customers are regularly cheated on and how the management fakes about making things right.

Sales department and parts very well done service not much complain but very crucial company that I worked with . I just hate waiting for parts very friendly environment most when you get involved with your tech

I went to Spirit Motorcycle to purchase a 2021 Can-Am Ryker 600 Ace and I must say first off that I had the best experience. The entire team there were friendly, attentive, inviting and not pushy salespersons. More specifically, my sales agents Nate, Dalton and Zane, those guys rock. I really felt that I was making the purchase and not forced into it like auto salesperson make you feel. These guys made me comfortable in my purchase. The other great thing is the warranty...LIFETIME!! Yes I said LIFETIME warranty!! Due to my personal experience with Spirit, I am happy to call myself a forever customer and will definitely recommend this facility to any Can-Am, Indian or Triumph rider. Great Job Spirit!!

I would like to thank you guys for making this transaction so smooth. If you want to get into your dream bike go see Nate and Brian they will make it happen. I’m so happy with the purchase best price and the beast/2020 Rsv4 I bought. Not to leave anybody without mentioning the finance department who did the paperwork was easy as it can be. Thank you guys and will definitely see you for my next toy.

I purchased a motorcycle from Spirit back in November, and held off on a review until it was time for my first service. I recently had it done, and it went smoother than I was expecting.Ill start back in November. I went in to the shop about an hour before closing, and didnt leave until after they had officially closed. Not once did I feel rushed, pressured, or like I was taking up their time. I had gone in with the expectation of looking, but the whole experience was so great I ended up buying. Overall the process is like buying a car, just a little shorter (thank goodness).I did have to go back a couple days later for some extra paperwork. They said the bank messed up, and I needed to go in. I didnt mind because I had to pick up my helmet, and I ended up getting a better deal anyway!The service aspect was alright. I did have some trouble scheduling it. I filled out the online form asking for someone to contact me for service, but no one ever did. I waited a week or so and called them myself. Had to leave a message, but again no one called me back. Repeated this once more, and finally I just called and instead of asking for service I asked to speak to a person, and they were able to help me out. My ONLY other issue was the cost of the service. My understanding of their lifetime warranty is that the bike cannot be serviced by anyone besides a dealer. If I tried to change the oil or service it myself I would void that warranty. My first service was a little over $400, which I was not expecting. Thankfully though, it wont happen more than every 6-9 months. Besides that shock, the service process was great.All in all I would recommend Spirit (and have) to anyone looking for a good, solid bike. I went to Harley first and was put off almost immediately by their sales people. Spirit was refreshing and my bike was a great fit for our biker fam!

Great selection of motorcycles! The staff is friendly and does whatever they have to do to get you approved! Im so glad I came here instead of Harley Davidson.

Great staff! Beyond friendly and helpful on everything from selling your bike to purchasing one.

Didnt have what i wanted...tried to move me into a new motorcycle. looking for a preowned 2017 Victory Octane, gloss black low mileage or equal value 2017 or newer used Indian Scout in $xxxx to $xxxx range. One salesperson was interested in my collectors bike as a trade in...but never indulged me after staying they buy used bikes. Wish they had a Victory/Indian dealership in San Francisco! The restrooms were spotless and the showroom immaculate. Still looking ;)

Rented a roadmaster 116 for the weekend to ride up around Yosemite area. The bike is a beast handling two up with tons of power to spare. The staff at Spirit were great!

Awesome sales team! They reached out even though Ive never been there or contacted them 😅

Dealership needs to invest into soundproofing their offices if they want to talk trash about their customers. Its bad for business when potential buyers and clients can hear unfavorably harsh words about them coming from volatile so-called management. Hire better management or seriously think about investing in closed offices far from the ears of your customers. Also, freight and dealer set up are outrageously overpriced. It is literally $1K more than another dealership I went to and purchased a bike from. There are better options than this dealership 100-fold.

Great shop! Thought it might be time to get a new bike and, even though I didnt end up buy one, the staff was very helpful and accommodating in putting up with my indecision. Got questions ask Dalton, hell hook it up!

These guys are awesome. I stopped by without an appointment and they let me test ride an adventure bike I was interested in and they knew everything about the bike which was awesome. Overall a very positive experience and they did not pressure me into anything. I will be buying my next motorcycle here for sure.

If youre looking for a motorcycle of almost any brand or type this is the place. Friendly helpful employees front to back. The dealership has a great vibe and will make you feel like you are the most important. A dealership that sets the standard for five stars. Love, like, and follow Spirit Motorcycles of San Jose

I love this place. I went in there looking for a Honda and ended up on a brand new Triumph Tiger 1200X and could not be happier. Definitely glad I did not settle for the Honda because the Tiger is a superior motorcycle. Angelo was very honest with me about the bikes and did not try to upsell me, but instead tried to educate me on the best bike for me based on my riding style and I rode off into the sunset on my brand new Tiger with a big smile on my face. -Josh

Good selection of bikes. Also, they organize rides.However, my experiences have been with the parts/service department, and that has been a mixed bag. My first service was to purchase handlebar risers and safety equipment for the lighting system. The parts department worked hard to find the parts. When it came time to install, they worked hard again to find them, while I waited. I waited 40 minutes, just to drop the bike off. I also had to make several trips to the store. They were installed correctly, but left no clearance for my hands if fully turning the wheel. I ended up being ok with that, but I thought it was weird that they assumed I would be ok with this potential safety issue without asking or warning me before charging me for the parts and labor.My second experience was on a separate occasion to ask for cost to do an oil change. I don’t remember the cost, but remember being shocked, and taking it elsewhere.My third and possibly final experience happened when my bike failed to start while I was downtown. It is the security system, which involves the computer, so I figured I better take it to the dealer. I called ahead, as I always do, before having the tow take the bike there.Unfortunately, Spirit did not answer the phone, although it was before 4pm. I left a voicemail with my phone number and let them know that I was having my disabled bike brought over for repair. They did not call me back in that intervening hour. They called me after the tow truck arrived, and refused to take possession of the bike because I had no service appointment. He said no appointment would be available for at least a month and I could not leave the bike there unless I wanted to pay $100/day for storage. That was wrong IMO on a couple different levels, but the tone he took with me is what made it worse, as if I am some kind of idiot to expect them to help a stranded motorist. I have never had a repair shop treat me with such callous indifference and especially contempt. I believe the guy said his name was “Ray”.FWIW, I called my independent service guy right before 5 pm, and he also has a one month backlog, and recommended having the dealer fix this type of issue, but he offered to take immediate delivery and try to fix it anyway, given the circumstances. It reminded me of why I try to avoid Spirit for service whenever I can.

Amazing and Patient staff! Everyone is so friendly.

Awesome dealership with the best selection of bikes youll find in the bay!

Carries both new and used mc. Friendly non-pushy staff. I realized that my garage is too small for the bikes Id like to take home with me.

Had a very bad experience in parts department. I ordered bunch of parts on my newly purchased bike but not all of them arrived. I asked the parts manager to send me the list of the parts installed and parts missing with eta and nobody did that for a MONTH. I was calling and calling but nobody really wanted to help me. All they were saying is that they will work on that issue and call me back. I reached out to GM but he just ignores my voicemail messages. So be prepared to be disappointed.

I purchased a Indian motorcycle shirt online, these folks sent me a triumph shirt, I tried to return it online but got no response so I boxed it up and sent it back with the original receipt, my address and phone number.They never responded and never sent me what I ordered before their screw up.... so I am out the cost of the shirt $55.00 and the cost of sending their mistake back $16.50.Save your time and money...dont do business with these clowns!!!

Bought a used 2017 Thruxton 1200 R, love the bike. However, the dealership provided very poor customer service and ultimately never delivered on promises made. Note to buyers, ensure all promises are kept before accepting delivery.

Id give em 6 stars if I could! I worked with Angelo to buy my 2021 Can-Am Spyder RT Limited and given that I havent been on a bike, let alone a trike, for many years, I had a lot of questions and Angelo answered every one clearly.

I arrived at Spirit Motorcycles in San Jose just before 11am, with a bunch of money and a bike to trade in. For two hours I waited with anyone giving me attention. Then when a salesman came to me one used bike had been falsely advised being listed as having six thousand miles. After carefully looking at the bike it had 67000 miles..After fours hours with with little if any attention I picked up and left. I wont do business with these guys again.Mr. Martin, be advised I had sent an email on May 13,2021 and explained my intentions to purchase a new Motoguzzi. As far as my trade in value was concerned we came to an agreement.While waiting the four hours I observed and spoke to two other customers who were frustrated with the long delay while waiting to take their new bikes home.As I had explained to your employees I can do business with anyone and, as I do throughout the world. I have little patience for incompetentce and mismanagement. Im in the process now of making my purchase with another dealer.

Bought my 2022 Indian Cief Dark Horse from Jacob here, great service and friendly and knowledgeable. Also Kiera in parts was also very helpful. I would recommend this Indian dealership.

Great service.Machanic Anderson very helpful.Ron also very helpful.

This is the worse dealerships I have ever dealt with in 50 years of motorcycle ownership. When you call for a service and you have to call parts to get parts for service that they are going to do. I have had nothing but negative feelings from this dealerships every time I used them. SORRY

I went in to buy a used bike and was up sold to a brand new bike. Angelo was very helpful and gave me a great deal. Financing was very easy and they gave me an affordable payment. Angelo even delivered my bike from more than an hour away.

Picked with a beautiful 2020 Triumph Speed Twin from Spirit several weeks ago. They were able to work with me on the price. When I noticed some cosmetic issues a few weeks after the bike was purchased, Tony and George in the Sales department were able fix the issues. Great service and really nice guys. Highly recommend Spirit for your motorcycle needs!

The wait was worth it. But the anxiousness. Was painful. Got my angle covid & china strikes again. My master cylinder rear froze witch caused me a den & scratch on my exhaust pipe

I put a 2000 deposit on an Indian Scout bobber black, service is great and Angelo is doing a great job keeping me updated, they promised me to have the bike in 3 weeks.

Picked this up about a week ago. Working with Renee was a pleasure. She knew the bikes well. Was very enthusiastic and was able to get me the deal I wanted. I would suggest anyone that goes to spirit go to see Renee. She got a lot of riding experience under her belt and she knows what she is doing. Jonathan was also great to deal with. Would definitely purchase from this place again!

If you’re traveling don’t ask him to do any favors poor service most places when you’re traveling will take Enzo can get back on the road

Bought a Used Yamaha FJ-09 from this place. Really good experience. The staff is nice and willing to help out with anything. I have been riding for a few years and pretty much knew what I wanted before I went in, but I could tell how beginner friendly they were. They were happy to answer any and all questions I could have about Motorcycles, and seemed to go out of their way to take care of each customer.I worked with Tony, one of the sales people, and he helped me out a ton. I gave him a price point I wanted on the bike. and he did all he could to help get me there.I don’t usually like to buy from dealerships, but this was a really good experience. They really seemed to care about you getting exactly what you are looking for, not just what they are trying to sell you.5/5

More than happy to write this review for Spirit Motorcycles and specifically Angelo Magana in sales. I had been looking into getting a Trident 660 for a couple of months now. Residing in Washington, finding one was very difficult. The bike was sold out everywhere and the next available was probably months away. I came across the trident inventory with Spirit Motorcycles online and hopped on a call to figure out the availability, prices, logistics, etc. Angelo was super helpful in answering all my question that helped me setup my flight immediately. My visit at the dealership was very nice and the staff was really friendly. Angelo had already setup the bike for me on the day of my arrival in San Jose and helped me get through all the important details. Smooth overall transaction. I was pleasantly suprised by the inventory at the dealership. Found sufficient inventory for even the bikes that I had heard were unavailable at other dealerships due to pouplarity. I had to get the bike shipped the very same day as my travel day. Since my flight was early, Angelo went above and beyond to co-ordinate with the shipping company driver, figure out the logistics and notify me after the bike was all loaded and shipped. All in all a very nice experience of getting the bike that I wanted with a seamless process. Definitely recommend Spirit Motorcyles as a top dealership and specially Aneglo for helping me with everything. Also, special thanks to Barry, George and Ramon for getting all the paperwork done in time for my flight back.

Great service great Costumer Service

Super friendly staff. Went on a demo day so sales people were running around all day but they still had me out the door with my new Royal Enfield INT650 in less than a few hours. Very nice staff all around and test rides were a bonus

Well, what can I say. If I could have gone to a closer dealer I would have. But unfortunately, this dealership was the only with the inventory I wanted without an 8 hour drive to So. CA. Prior to our visit I had reached out via their email to make an appointment for a test drive. Twice. I didnt receive a response from either attempts of contact. We drove aprox. 3 hours, arriving at 1130. Greeted, and taken to the desired motorcycle, then abandoned. We walked around for about 15 mins, attempting to locate an associate for a test drive. It was clear the shop was busy, but several associates saw our confusion and chose to continue walking. I had to wait in line for the general shop check out to obtain an employee who could flag down a sales person. Nate provided our test drive, was very helpful and friendly. Since we had previously done extensive research, it wasnt long before we asked to purchase two motorcycles. Nate started the process, and checked on us throughout the next 2.5 hours roughly, as we were unable to leave until 3pm. Nate explained the shop had sold 14 bikes the previous day, and was extremely busy. For the most part, we were willing to be patient. Once the paperwork started rolling the dealer takes you through odd stages of completion. So, Nate sold us the bikes, we then had to talk to a man about additional what nots and add ons, then we had to talk to service, until finally we were able to sign paperwork and leave.My complaints: I would have preferred honest communication. Such as, Hey, this is probably going to take several hours, maybe go grab lunch, and by the time you get back we will be ready. Because of how far away we live, Nate had offered to inquire about delivery. This idea seemed to be passed along from employee to employee, however, no one really spoke to me about it, despite my asking questions such as, will you be delivering, is that confirmed. I got told yes, its all set up for X day. it wasnt until we were ready to leave, we were asked how we were going to pay the delivery fee of $600.00. Oh, but if we dont want to pay that, they will cut it to $300.00. I appreciated the offer, but I was insulted that NO ONE had mentioned a fee until this point. Now the pick up. We had been pretty clear that we would be arriving first thing Tues. morning to retrieve the bikes. We were told they would be ready. My husband arrived, and waited more than an hour, as the bikes were not ready, finally choosing to load them and install the battery himself. So, we paid for a pre check that the shop didnt do because they manage their time, communication, and expectations poorly.I can see that the owner responds to every review. Before/if you respond to this one, I am aware your shop was busy. As a previous shop owner myself, I can understand rush times. Had your employees communicated more clearly, or perhaps provided time expectations such as, Due to the influx of sales, your motorcycle will be available X date I dont think Id be as irritated as I am now. I appreciate and am aware of the things you offered to make our experience better. However, these things were offered after the fact, confirming all the more that your staff dont know how to handle high volumes or stress. Because had you been more prepared, more transparent, or hell, communicated, you probably wouldnt have had to offer those things. Lastly. I witnessed three other customers voicing frustration with the long wait they were forced to accept on Saturday just to obtain a product they had paid for. So, its not just me. I gave you two stars because your staff is extremely friendly and were working with what they had available.

Long review but long story short is make sure you allow plenty of extra time to complete a transaction with these folks and check ALL the bolts on any bike purchased here. First Ride (and start up ... had to leave dealer with a brand new bike that would not start more on that later) on new Himalayan very noticable rattle in front end when revving up and riding... found all 4 10mm head bolts holding the front fender on LOOSE(only had 9 miles at pickup, and I tightened them up at 16 miles so no way they just rattled loose)... you would think for the almost $900 set up and saftey check per bike that they claim almost takes 9 hours to complete that someone could perhaps run a few wrenches over everything? So someone doesnt DIE when the front fender falls into the tire! Luckily I knew a metallic sound from the front end isnt normal and checked it before something happened. Needless to say 0 confidence in the service department.Now the long story, Purchased 2 Royal Enfield Himalayans on Saturday May 1st. Didnt even attempt to squabble on the price they had the colors we wanted in stock. Salesman Nate was very friendly and asked questions to make sure we were filled in on all the details of the bikes he gets 5 stars. We are about 2.5 hours drive away we explained several times and several employees we were bounced around to offered that they could have them both delivered for us, as one needed a battery replacement so wasnt quite ready to leave but its a ten minute operation to put one in they will have someone do it before delivering on the coming Tuesday. They were busy on a Saturday this the soonest they could do it,...Okay sounds great! we sign the paperwork with Martin and get up to leave and he asks for the $600 for delivery we need to pay that before leaving....okay no one mentioned this extra service charge in the entire time from 11am to 3:30pm we were there asking multiple employees about delivery to confirm. (We assumed it was a dealer courtesy when you spend close to $15k in a day there ) ... Martin apologized that noone mentioned this but they cant do it for free how about $300?No thanks we will pick them up Tuesday morning...a little annoying to have that sprung on you right after signing but hey people forget and make mistakes no problem... everything seems simple enough. I head down Tuesday morning with a trailer and communicated with Martin that Morning and to let him know my ETA would be 9am at the dealership...he asked if I could come at 9:45 so they can get the dealership ready?...nope sorry I gotta grab the bikes and go... Bikes are paid for and insured mind you, by 9:30 bikes are not ready to go... one just still needed a battery or jump start or perhaps they could of put charger on it when they knew it was dead Saturday? By 10 am dead bike is still sitting dead by the service bay. I had to leave to make an appointment so had to make the decision to push a brand new bike I couldnt start and leave with it, there was confusion as to if it even had a battery installed between Martin and the service tech so they were nice enough to give me the battery to install myself once I got home... easy enough pop the seat and side panel, a couple minutes battery installed dont know what all the fuss was about ...these were just minor annoyances and Im not normally one to write reviews but after finding the front fender LOOSE something you would expect ordering a Chinese motorcycle online not an Authorized dealer that charged you almost $1800 for 18 hours combined set up and safety check that obviously did not get completed.Vin number of the bike with the loose fender is ME3FSM248MK470548 if there is a way you can check what technician signed off on that one, you should provide him with a 10mm and put at on you safety check list Tighten ALL bolts not just the ones you can see

I had a great experience with Angelo, one of their sales consultants. I was shopping for a Moto Guzzi V7, and while I ultimately went with a low mileage used model in a private party sale, Angelo and the whole Spirit / Triumph team couldnt have been more helpful, accommodating, and graceful throughout the whole process. Highly recommend them as a go-to dealer in the south bay.

Ive dealt with other Polaris/Indian dealers and this team at Spirit Motorcycle is top-class and best around.As a newer rider - their service depot never fails to provide me with confidence that my bike is in peak condition when they send me out on the road.Take a second to chat it up with some of the showroom floor reps and youll get plenty of good ideas on how to spend some more money.Martin and his team have also been exceptionally reassuring during the entire process and hope to be repeat buyer when its time for that 2nd, 3rd and 4th bike after winning the lotto.

Great pre_ sales. Totally ignored post sales

Great customer service and great people. Bought my t120 bonnie from there. Pretty nice variety of motorcycles to see.

I just want to say thank you to Vanessa Ed and Janice I just got my my out the shop and not even a week someone back into my tail light..they were so understanding and help me order another part...thx guys and also the guy in parts department..

My husband just bought this motorcycle from them the service was excellent from the time we got there until we left. 🤗

I went to the Indian demo rides. The folks at the shop are friendly. It was a good experience.

Great team across the board. Everyone I interacted with was professional and low pressure. They were concerned with finding the right bike and equipment for me and not the biggest sale. Thanks to everybody!

Helpful staff, awesome collection of motorcycles

Brought my use moto guzzi in to be serviced and the team did an amazing job! Kate especially went out of her way to make sure my bike came back to me in vastly better condition then I brought it. Down to the little details I didn’t even know were wrong, such as oiling the kickstand spring. Especially considering I didn’t buy my bike through them, they really went out of their way to help me get my bike in the the best condition it could be. Thanks guys!

Friendly Service, Lots of Inventory, Easy to Locate

Loved dealing with them.Highly recommend the used bikes.Their lifetime warranty program is amazing.The collection is superb.

I looked around in Arizona, California, even Nevada for a Pearl White Indian Chief and finally found it at Spirit. Easy to communicate with and negotiate on the price, the staff made me feel like I was joining a family. I have no complaints regarding my experience with my bike purchase, parts, or service dept. Everything has been A+. I just wish I lived closer to be able to participate in all the activities they hold.

Fantastic place! Just left there with my bike. Angelo is a very good guy with customer service, best dealership I’ve been and great prices! Nate was fantastic with making sure bike was nice and clean. Terrence in Finance is upfront and is a great help. Thanks again

Spirit Motorcycles went above and beyond in order to ensure we had an excellent trip when we rented bikes! Lacy is extremely helpful and accommodating and I would highly recommend this dealer and their services! Thank you!

The motorcycles at spirit are the special ones not the run of the mill Honda’s, Suzuki’s and Harley’s. Spirit specializes in Triumph, Indian, Moto Guzzi, Can-Am and Aprilia make visit a great experience and conversation with your riding buddy.Unfortunately they haven’t turned it into a weekend “ride to” location, there is no food or drink roach van on premise like they often do at European styled motorcycle showrooms.Aside from the motorcycle showroom, they also haven’t built up a large apparel offering but what they do have is high end. Across the road however is Cycle Gear that has a massive apparel offering and so can easily make up for it.In the same neighborhood is the Harley showroom, Lane Splitter Harley Davidson, making this location an interesting motorcycle haunt.THE COMPLAINT....These guys hardly ever pick up the phone (at least at the weekend) and they have NEVER yet returned a voicemail.As always, if you found this review useful please remember to like it. If people like the review (whether you agree or not), it encourages me to write more ;)

Scam Artists at their best. Worst part was, owner was okay with his actions. Everyone else I dealt with knew there was a mistake. Owner admitted to getting a 2020 from a different dealer (which I doubt, they had it on their showroom floor the whole time) even though I signed paperwork for a 2021. Owner said thats impossible we dont get 2021s in until December. Either way if thats the case he should really check his employees pushing inventory knowing they dont have and then trying to pass it off as a new bike. Luckily they messed up on the paperwork. Once I caught that I went through it again and found it was a 2020. Head further south to HollisterMotorsports like I did. Way better service, more honest and upfront and cheaper.

Super awesome store and never felt like this before. Especially Ramon he made sure that you take home what you want.

Beautiful showroom and staff the service dept. Is great. The events are always poppin!!!

They made things right, I am very happy with theyre response to my issues.

Sometimes its just the only place to get items for my bike. Takes a while if they have to order it but it shows up.

I purchased a 2020 Triumph Thruxton RS on August 11th, 2020. On the same day we ordered a fairing for the bike which was promised to be delivered mid-October (8-weeks) to my house in Morada. That day I placed a $6,000 down payment in order to complete the transaction. The salesperson responsible for contract signing (Martin) said “the bank approved me on the condition that I get the GAP insurance with the bike.”I went home and researched IF forcing a consumer to purchase GAP insurance was legal. My father said that if I put a down payment of $6k on my bike, the GAP insurance does not make sense since the bike is now under MSRP. When I looked into the legality of such, I was informed that the law is that no dealership can position GAP insurance as a stipulation of a financial agreement. This is illegal.Response from the ownerMartin claimed: “we even offered to install the fairing for free upon arrival. As you know it is a $600 labor job that you agreed to get for free for the waiting.”Reality: I called on 11/27/2020@03:33 PM and talked to the salesperson asking if they ever located the fairing and the parts specialist said no. He said that the UPS tracker said it was delivered to the dealership, but they can’t find it and will have to order a replacement which will take another 8-weeks at least. I asked if they are going to offer any compensation such as free installation? He said he cannot approve that since he would have to ask the service manager. I then proceeded to ask if they would then approve a store credit as compensation? He said in the future if I purchase any items in the store that they could work out a deal with me. He never got back to me with an compensation offer nor anything was agreed upon. It is not feasible for me to drive 4-hours for free labor, especially with no trust in your capability to do a good job.Martin claimed: “I am surprised you are raising this issue as we had an agreement. What I told you is that we discounted so much the bike based on your request that in order for us to make the deal (and not losing money) you needed to buy one of those products. So we could be break even at least.”Reality: MSRP is $16,200 and that is the price I requested from the bank (see attached photo). On the sales contract I paid $17,889 before sales tax, fees, GAP, and the Fairing. Under the amount financed it states $16,209.16. The facts are I never requested a discount, nor did I receive one (see attached photos). Your claim is a lie.Martin claimed: “You came a week later and mentioned you did not wanted the GAP coverage. I reminded you of our agreement. and you remembered and you left with the bike.”Reality: I live 2 hours away and have never been back to the dealership since the 1 day I walked in and walked out with my bike that same day. I called the very next day upset at your lies regarding how it was mandatory of me to purchase such insurance. I emailed you a written request on (08/18/2020) which was ignored (see attached photo).Martin claimed: “As few weeks later you called again asking to cancel GAP! you talked with Terrence our finance manager. You either have bad memory or just trying to change the terms of our agreement. In order to make you happy, and asked Terrence to cancel GAP”Reality: On (09/01/2020) I emailed Terrence and requested his help since you were not responding. He was professional and emailed me the form (you never even responded to my requests). No one has a bad memory and luckily I am a professional whom knows the importance of keeping paper documents of all communications. Your lies are not fooling anyone. It is embarrassing that you have the title of “president.”Martin claimed: “No matter how much effort and money we lose to make you happy, you still give us a 1 star review.”Reality: Your sales team sold a bike at full MSRP with an $1000 accessory which was promised in 8-weeksUPDATE: it’s now 03/15/2021 (7-months) and I still do not have the fairing, they cannot even provide me with an ETA.

I walked in no appointment and they were really busy, but treated me like family, I bought a scout and love it.

My wife and I each bought a motorcycle from Spirit Motorcycles and it was a terrific experience. Sebastian helped us with info on the bikes and a demo ride that provided exactly what we needed to make a decision.After we picked out the bikes we met with the owner, Martin, who finalized the financing.The entire staff at Spirit are very courteous, professional, helpful, and enthusiastic about bikes. We will definitely be return customers.-Mike & LynnValley Springs, CA

I went to get some work done on my bike and was greeted warmly, and a VIP. I also wanted to check out upgrading my 2012 for a newer model. I had my old bike serviced (great experience) and upon returning I couldn’t get mind off upgrading to a new bike...I bought a new bike, was treated like family, had the best experience, and was grateful they stayed late to help me get my new bike. Top shelf service there. If you want the best motorcycle shop... go to Spirit Motorcycles. You will not be disappointed... but you will be happy you did.

Couple weeks ago got can am for my daughter, she was excited to ride and she love it . thanks to Tony Liu he was so very helpful in every way and also Ramon . Again Manu Thanks to you guys .. Awesome team .. Go Go Spirit ..

Always great service. Good selection. Warm customer service. No complaints.

Great place to go for your motorcycle or Can Am Spyder needs. Knowledgeable staff, and efficient service.

Greatest day of my life. Ive been looking for a motorcycle for months. And yesterday i made my decision on getting a scout bobber. Thanks to Brian, julio, ramon and every single person from their team i loved the costumer services. They made me feel welcome and are very attending.Im more than happy with my experience in spirits motorcycle. And now im a loyal costumer for indian motorcycles and this dealership

Always helpful, everyone always in a good mood👍🏾Updated: I have stopped by on several occasions since 2019 for odd questions or concerns. I have never left feeling I wasnt helped or they were not truly in the moment helping me.

Buying my second Triumph was a smooth and painless process. Angelo even brought the paperwork to me at work so I could get everything signed and not delay picking up my new Street Triple RS. I seriously could not be happier or more satisfied with my experience at Spirit Motorcycles and will definitely be buying my future motorcycles here.

Always a good experience when dealing with these guys! George really helped get on a Tiger and the service guys are always really helpful and knowledgeable. I had a couple of issues with the bike but it was easily managed by the service guys! Highly recommend this place.

It went well I almost bought a helmet. I did in the other hand find out that I can trade my R6 and possibly upgrade for something to my liking.

Martin helped me out when I was trying to trade in my bike and buy a new triumph. He was patient w me picking a new one and even helped me out to refinance it the next day for a cheaper interest rate. He helped me out with buying insurance for it after the fact. In general he was a very hospitable and knowledgeable manager at Spirit Motorcycles.JD helped me out to change out my exhaust because of manufacturer errors and was in general very helpful to work around my schedule. He was prompt with getting back to me and having my bike up and running. Highly recommend their shop.

Had a great buying experience with Reed and got my dream bike, the Triumph Street Triple RS! He was very handy to give me a full walk-around and feature explanation of the bike as well as a test ride of the R model before purchase! If you need insurance he can definitely hook you up.Rob who helped me with the loan is a great help in checking out many options around even though it does take some time(if youre looking to get a new bike, submit your finance app online or in store a day or two in advance at least). He found a great rate and down payment that suited my needs which is awesome!Sebastian is the parts guy who I worked with for the most part and really knows his stuff in comparability and really making things work. Him and the guys in the shop were even able to find a way to make the denali soundbomb(which I bought separately) work with the bike even though it may take some time for them to custom make a bracket and proper wiring that somehow didnt come with the horn, for me!Overall experience(tldr;)Great people, great products, check them out and ask for Reed!

OMG, these people are amazing! The best sales and service in the business! We are from Indiana and they treated us like family, fixed us up and got us back on the road in no time!!!

Had a really great experience here! They were the best offer i could get, and no where could beat them!! Especially since my credit score is not that great! The whole team there is great! So a big shout out and thanks to Renee, for setting me up with all the right people! They were all very down to earth and willing to help! So going in is your best bet! Thanks again spirit crew!

Good selection of motorcycles.

Spirit Motorcycles is awesome, the employees are knowledgeable and if they cant solve the issue theres no hesitation in getting help from another employee.We dont mind the 60 mile drive to get excellent customer service. Thank you to all and keep up the great work.

Cool Place! ** Great People **

PROS:This was my first motorcycle buying experience in USA. I was looking for a standard powerful bike, which can do well on a long cruise and decent on curves too. I went to a few dealerships, but there was no match to these guys. Just because of the experience I ended up buying a bike higher than my budget. Bonneville T120 2018.Charlie made sure that I try all the bikes that I wanted to test drive. (Unlike those Japanese dealers, which wont let you test ride). There was no pressure (Unlike the harley people across the street, who seemed very pushy and sometimes demeaning too).Charlie was very patient throughout the whole process. He responded to all my queries, in person, over phone, over text and he was always helpful ! Thankyou ! Other staff members were very helpful too. What a guy Steve Is ! He is so cheerful. Just before taking my bike off dealership, Steve and Charlie made sure that bike was well polished, all the blue marks are off; very nice experience.Last but not the least, guy at the helmet/gear shop, Sebastian ! Such a wonderful guy. He guided me through all the gear, what I should buy, how to save on some gear, etc. He let me try many helmets, jackets; very patient and genuine staff I must say.CONS:=====Only con is probably the very high freight and setup fees; both combined were nearly $1600 which is probably highest among all the dealerships I visited. However, they did give me some discount on MSRP, which probably reduced some extra charges.I also missed interacting with the manager. From my day 1 at dealership to taking bike off the dealership, I only interacted with sales people. I would have expected the manager to come out and say hi or congrats, just the basic courtesy; little things.=====Overall, Great Experience. Five stars just for Charlie and other staff members. Probably the best motorcycling experience in the bay area !

Hands down the best dealership Ive ever visited. Friendly staff and made our purchasing experience great from start to finish. Huge range of bikes too !Id love to go here for tire changes (the rest i do at home), but the prices quoted were very high.

Zane in the parts department is awesome!!!

I bought my Triumph T120 with Charlie Snyder a couple months ago and could not have had a better experience. Everyone at Spirit was so friendly and cool (shout-out to Sebastian, Renee, and Steve Martinez!), they always say hello when Im there. Charlie is a wonderful guy and made sure I had the best experience and got exactly what I wanted. From bikes to gear, they are all so experienced and will help you discover and find what you want. I will (and have!) recommended Spirit to friends and will definitely be back. Thanks to everyone!!

Nice people but they made me buy a new motorcycle.