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West Coast Tire & Services
33171 Camino Capistrano, San Juan Capistrano, CA 92675, United States
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West Coast Tire & Services
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Fr
Review №1

Excellent place. I have been going there for years and got serviced different brands of cars always with great results. Thong is a very knowledgeable mechanic and super honest! Its a full service shop, I highly recommend it!

Sa
Review №2

I wish I could give more than 5 stars!! Absolutely amazing! Our car is running smoother than ever, and we couldnt be more appreciative of their amazing customer service and work. HIGHLY HIGHLY recommend this place.

Co
Review №3

Honest, ethical, and informative. I highly recommend them. The owner and Ray both took time to educate me on my Audi. I needed two new tires. I even tried to purchase 4 and the owner said it wasn’t necessary. I’ll be sending more people to West Coast Tire.

Te
Review №4

Easily - the BEST experience with an auto repair shop. Theyre efficient, friendly and EVEN REMEMBER your name. And the repairs are first rate, and the price reasonable. HIGHLY RECOMMENDED!!!

Jo
Review №5

Ive been coming here for what feels like my whole life, ever since I started driving... my only regret is having told too many people about this gem of a location because now they are always busy! That should prove it to you alone, they are busy because they are the BEST at what they do. For as long as I live within OC/SD/LA, this is where I will always come. There is nothing better folks! Thanks Thong, Dan, & the rest of the team!

Ge
Review №6

West coast is the best,have been taking my cars for over 30 years at least.Always professional service and no lying or cheating to make consumer get ripped off.Thong and the staff are so knowledgeable of all types of vehicles.

Sh
Review №7

Cant say enough great things about this place. Thong, Dan and Mike are all fantastic. Great service, prices and honesty! Hard to find such great service at a mechanic now days. This place is top notch with service, time and quality.

Br
Review №8

The absolute only place I take my car. The staff is absolutely wonderful and the diagnosis on my car has always been spot on. I can not give them a higher recommendation. They will save you money and time.

Ja
Review №9

Thong and his guys are the best!! They can fix anything!! From our 65 Mustang to our 2018 Acura!!

jo
Review №10

Great owner. Fair prices

Em
Review №11

I came in 10 min to closing with a flat tire and still had to drive all the way back to Palm Springs with my 2 kids . Dan had his guys patch me up and sent meOn my way. I’m so thankful and highly recommend this place. Good people .

Jo
Review №12

Thong and his crew are 👌. The best. Theyve worked on my cars and trucks for the past 12 years...always fair and timely

Ma
Review №13

The West Coast Tire Team are Top Notch!!! We refer ALL our friends & family to Go See Thong. You wont be disappointed.

Ma
Review №14

These guys are great, reasonably priced and very knowledgeable.

Br
Review №15

These guys are the Best! They checked my low tire and got me back on the road in less than 20 min in spite of it being the on a very busy Monday morning. I’d highly recommend giving these guys to anyone!

Ri
Review №16

Good prices, friendly people

el
Review №17

Nobody more honest and fair about everything. Its go nowhere else.

Pa
Review №18

They are incredibly knowledgeable, honest. They always go to the second and third mile doing so much extra I give them the highest recommendation!!!

Er
Review №19

Been coming here 10+years. Thong and crew are best,honest and we have sent all our friends and family there as well

Ed
Review №20

Repaired my daughters flat quickly. Thx

Fh
Review №21

I go to this place for 2 decades now and U feel like a family here!!

Co
Review №22

Best, communication, knowledge and experience

Ji
Review №23

Im travelling through the U.S. from Canada and needed some assistance with an issue in my van. Dan was so helpful and able to provide to me a quick prognosis and help me find another local shop to assist me with my unique problem. Absolutely great service and a very friendly environment to be I!

Tw
Review №24

Very customer oriented and staff was amazing. I highly recommend them for your needs!!!

Sa
Review №25

Fantastic as always. Thanks

un
Review №26

Took my car in at 4:40 on a Saturday when I found a screw in the tire - Chris got me in no problem! Wouldnt even take a tip! Great service.

Mo
Review №27

Great service!!! Thong goes the extra mile to provide exceptional service at great prices. Much appreciated for all the work so far keeping my 22 year old truck running like its brand new!

Je
Review №28

Honest and friendly.

Ar
Review №29

I have been here many times and travel all the way from San Diego for them to take care of my vehicle. They have changed my oil, brakes, set me up with my RV battery and many more things. I know they are honest and very helpful. My brother is a mechanic and he does a lot of my tough jobs on my Truck. They found a problem and gave me a quote on it. I took it to my brother who agreed with what they found and said the price was right on. Being a woman and trying to find a good mechanic is hard. They have always gone above and beyond. I have dealt with Chris on most occasions. He is very to the point and precise. He has worked with me to get me in and out of the shop as he knows the distance I travel. This is a busy shop. There are always people in and out of there and most of them are regulars. The owner is very fair and a good guy. I always go back. :)

Wi
Review №30

Highly recommended

Le
Review №31

I will only take my car here. They listen to any issue I have and keep a straight face when I try to mimic whatever sound my car is making. Theyve kept my 16 year old car running great!

Da
Review №32

Ive been a customer of West Coast Tire & Service since 2005 when I purchased a new Yukon XL and then purchased a Lifetime Oil Change deal from them. I dont think they still offer the lifetime oil change but I still have the same car and theyve taken extremely good care of it. Ive never had to take my car to the dealer for something they couldnt fix, and theyve always given me great service at the best price Ive found, including tires. I now have close to 200,000 miles on my car - every one of those miles backed by Thong and his crews excellent service!

el
Review №33

I was stuck on the freeway for 2 and a half hours with a flat. 3 tow trucks came and one policeman later and noone could fix it so they towed me to west coast tire. I had to wait for them to open since I was there at 7 and they opened at 7:30 but once they did they helped me immediately and was out in about 10 minutes. I was extremely grateful since I had not slept yet since I was driving from San Diego to Pasadena and had to get to my mom who has dementia and cant be by herself for long periods of time. If I have problems in the future will definitely come here. They are very fair, friendly and courteous.

Li
Review №34

First time customer in need of a tire repair. Dropped my car off @ 7:30 and it was ready by 10:30. The man at the desk was courteous and friendly. I will gladly return!

Ti
Review №35

My wife went to the dealership and they gave her a $3,700 list of repairs that were important, one item was the brakes which they said were a 2 and needed to be done ASAP.I brought my car to West Coast, I left them the list from the dealership. They had to keep it overnight but bottom line was the brakes had 50 percent left and I was informed that only about half of the repairs really needed to be done and I was out of there for $1,000. All I can say is West Coast has been honest and fair to us and I would highly recommend them.

Sc
Review №36

Great service at the right price. Always willing to accommodate and talk you through whats going on with your car.Only had one issue with a recurring problem they couldnt seem to fix, so I had to take it elsewhere. Otherwise theyre very trustworthy.

ik
Review №37

I have had nothing but fantastic experiences with this business. The owner, Tong, is an amazing human being and all around class act. I trust him completely with any car troubles I would run into. The work they do is A1 and I would recommend these mechanics to anyone who asks.

La
Review №38

This place is GREAT!!! This was my first time have to handle car servicing without my husband and the Owner and Chris were extremely helpful and nice. There where alot of women customers so I instantly felt comfortable. The owner knows everyone by name and Im excited to say I know of a great auto shop with the best pricing. I also met cool people in the waiting room too. Thanks to the team!!!

Ra
Review №39

The best place on the planet for all your viechle needs. Honest, skilled mechanics who dont rip you off. I love this place!

Ga
Review №40

Had a nail in the tire and it was fixed quickly and at a reasonable price. The waiting room is extremely dated, but my tire looks good.

Wi
Review №41

We have been bringing our vehicles here for about 4 years. They are fair and honest. They will not do unnecessary work to your car. The staff are always nice and helpful. *** I Highly Recommend this place. ***

Ma
Review №42

Been going to West Coast for many years. Most of my family and friends also take there vehicles here. Great A owner and great A service and great A staff. My other family.

ke
Review №43

Good price Great service

De
Review №44

Very professional and trustworthy auto service center. I went to West Coast as a referral from a friend. I had an a/c repair done and it in fact has never operated this well before! I am now a new permanent customer!

Ro
Review №45

This auto repair shop is a great place to go! Ive been going there for several years when I need to pit my vehicles for repairs! 👍

Mi
Review №46

Thong was very helpful great place I got a flat on the job and they fixed before time promised life savers

Bi
Review №47

Best place around

Pa
Review №48

These guys are the A team for auto repair, they are honest and have fair prices. Excellent pricing for scheduled maintenance, forget the car dealers go see Thong

Du
Review №49

Great service and very honest guys i would 100 percent go there for all my needs.

Ji
Review №50

I have been coming here for over 2 years with 2 vehicles. They have been more than fair and very HONEST. I have talked with people in their waiting room who like their service and recommend them to their neighbors. I will take my cars there forever.

Do
Review №51

Very pleased with the service & kindness of the workers.

Tr
Review №52

Anonymous customer. I saw the business owner yelling at a delivery man for no reason. He didnt even say a word to him. Not getting my car fixed here ever again.

Co
Review №53

Great tire and whole vehicle service including transmissions! Talk to thong!!! 5 stars all the way all day!!

Ma
Review №54

This place is assume. My Granddaughter was play mechanic and replaced a fuse. The job blew out the fuses for her brake lights and interior lights. We took the car into West Coast Tire & Service with the story and expecting a real problem.They were extremely busy however replaced the fuse within 30 minutes and said have a nice day.Could not have asked for better service and caring management anywhere.Thank you West Coast Tire & Service for the best service and kindness.

Je
Review №55

Fast, friendly and honest - and they do great work!

Ni
Review №56

These guys are awesome. Everyone there is friendly, and they charged me what they said they would and fixed my car. I botched a timing chain replacement and had to go to a shop, which I normally try to avoid, to fix my mistake. The owner explained what I did wrong and was a cool guy. An experience I was expecting to regret (because of the cost of my mistake) was enjoyable. Bring your car here!

mi
Review №57

Thong, the owner, is an absolute gem! Amazing service and fast! He even fixed an unrelated problem on my car for no cost!! And all with a smile on his face. Thank you guys!

Ki
Review №58

I had a bad experience. They worked on my brakes. Charged me alot of money. I had to go somewhere else to have it fixed correctley....

Be
Review №59

This is the best Mechanic in Southern Orange County.

Va
Review №60

They are very accommodating honest and reliable could not ask for better people to work on my cars

L
Review №61

Super rude and unhelpful. 5 mins down road and gave me attitude about patching a hole. Do not recommend

Ed
Review №62

Honest and competitive Auto Repair. The owner bends backwards to give you the best service and listens well to any of your concerns.

Ma
Review №63

These guys are the BEST. Great service every time.

Ka
Review №64

The guys who run the shop are amazing. Honesty and doing right by the customer is what truly matters to them.

Do
Review №65

Going to West Coast for all auto repairs for over 15 years. Excellent work and fair prices. Thuong is the greatest and so are the other Service writers.

Al
Review №66

Friendly, honest service and great prices!

Ch
Review №67

Great place I trust them I take every car I own here. Tongs the best . -Chris Martin

Ma
Review №68

These guys provide the best customer service and the lowest price to me. Best value.

Je
Review №69

Just honest and quick service.

Je
Review №70

This guy only cares about money not customer service i do not recomment this idiot

An
Review №71

I had been to this place once before to get a flat fixed. They charged me $20 which was fair and I was impressed by how friendly everyone was so I came back when I had a problem with a noise in the front end.I am not a gearhead by any means but I suspected it was the brakes making the noise. They took a look at it and said my front brakes were ok but the back brakes needed some work. Had them do the work and picked up the car. It was still making the same noise and it was getting worse.Brought the car back here and, after waiting a while, Thong, the owner, told me that both front wheel bearings were bad and would need to be replaced. It would normally cost $1000 but he could do it for $800.I looked up wheel bearings on google and found that they normally have a life of 100,000 to 150,000 miles. My car has 55,000 miles on it. Thought something weird was going on.I took my car to a place in San Clemente recommended by my daughter.They said my front brakes were worn down metal to metal and thats what was maiking the noise. They fixed the brakes for $400 and told me there was nothing at all wrong with the wheel bearings, The car runs great, no front end noise and the brakes work fine.Did West Coast Tire set me up for a rip off with a BS story about wheel bearings, or do they just do sloppy work and take a wild ass guess at what the problem is? Obviously they did not look at my front brakes or they would have seen the mess they were in.Will not be coming back here.

Ka
Review №72

Thank you Chris Hermann (Sales Mgr) for your prompt and excellent service! I will definitely be back!

Ch
Review №73

They by far are the best in south oc .They take care of my whole family car needs .They are straight shooters . I give them pleanty of referals.Im a single woman & they never rip me off.Thong & Chris thank you for always putting up with a crazy chick when her car brakes down. Truly thank you...

Bl
Review №74

Love these guys! Only place for tires and repair in OC!

Da
Review №75

Always great and friendly service at a good price

ro
Review №76

Honest affordable service recommend 150%

Ch
Review №77

I walked in and a man named Chris was behind the counter. He did not acknowledge my existance in this world and when he finally did he was an complete a**hole about it. Would not recommend coming here and if you do ask for someone else

Be
Review №78

All I have to say is.. Chris Hermann gave me Fantastic Service..I would recommend them to anyone because of him!!

Ri
Review №79

Bad business one of the mechanics was caught trying to use the old filter just by washing it so it can look new. Care full with this place

Za
Review №80

Great service. Bought a scion off my friend who had it serviced/tranny rebuilt here. 1st day driving it my transmission casing blew and liquid was pouring out. Took it to Aamco down the street where they quoted me 1500 with discount. Said no way, drove it up to westcoast tire and service. Thong was extremely friendly and helpful. The warranty on my broken tranny was expired, but he happily agreed to replace it free of labor charge. Never have had a mechanic go to this length to keep a customer happy. Bring all your cars here.

Se
Review №81

Was going to bring my car in but the guy who answered the phone was rude. He acted as if me trying to schedule a brake job was a nuisance. He hung up on me without comment. Dont bring your car here. Remember the front door office is the same as the back door office.

Mi
Review №82

Great service, nice people, trustworthy, need I say more, Oh yes, and close to home

Th
Review №83

Fabulous service and friendliest people in town.

Be
Review №84

Honest, fast service, couldnt ask for more

Ky
Review №85

Always the best experience here.

R
Review №86

These guys came through when no one else would on a important but simple fix.They got my respect and my business from now on.

Sc
Review №87

Great service recommend highly

K
Review №88

Honest business

Ro
Review №89

Tiny Goodyear shop. Not the best I have been to, but they seem to get the job done and done well. And that is what really matters.

Al
Review №90

Good and honest mechanics

ER
Review №91

Great job

Ge
Review №92

Great service

Au
Review №93

Beautiful people

su
Review №94

Friendly and busy.

Ga
Review №95

Good job

Ra
Review №96

Excellent cervix

Information
11 Photos
96 Comments
4.5 Rating
  • Address:33171 Camino Capistrano, San Juan Capistrano, CA 92675, United States
  • Site:http://autorepairsanjuancapistranoca.com/
  • Phone:+1 949-493-7733
Categories
  • Brake shop
  • Auto electrical service
  • Auto tune up service
  • Auto repair shop
  • Diesel engine repair service
  • Muffler shop
  • Radiator shop
  • Tire shop
  • Transmission shop
  • Wheel store
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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