user
NCY-Motorsports
2333 Montiel Rd, San Marcos, CA 92069, United States
Appearance
NCY-Motorsports
Comments
Ky
Review №1

I purchased a KTM 350 XCF-W from this dealership over the weekend. They were fantastic to work with. I live over an hour from the dealership so I was not interested in going in and haggling over the price. They understood that, we discussed the price over the phone and agreed that I would pick it up on Saturday. I urged them to take a deposit just so I could feel confident the bike was mine. They declined and said it wasnt necessary, they would have it ready to go for me when I arrived.I pulled into the parking lot and the bike was sitting right out front with a red sold tag on the throttle. I walked inside, introduced myself, and about thirty minutes later was walking out pushing the bike to my trailer.Overall, an absolutely fantastic experience from beginning to end! Could not recommend this place more!

to
Review №2

The park skies are always helpful easy to talk to nice to talk to

Pa
Review №3

My olde age has me reliving my youth through a TW200

St
Review №4

I purchased a motorcycle here and the staff was amazing. Very helpful, knowledgeable and patient with me as I was trying to make a decision on what to buy (and if I wanted to buy something). They have a fair selection, good pricing and they can work with you on the monthly payment.

Me
Review №5

Amazing customer service it was a little bit of a drive since there were so many motorcycles dealers in the la area but I am glad I made the drive. I already new what I wanted and Marc made me feel welcome and at ease. They even helped me strap up and load the bike for the tow home

St
Review №6

Best place to service my desert toys, these guys are top notch

Er
Review №7

Fantastic buying experience. I purchased a YXZ and both Trevor and Mark were extremely professional, knowledgeable and helpful. They were never pushy and made sure I was getting the best deal possible. I will be recommending NCY to friends.

Sh
Review №8

We bought a Yamaha YXZ from Kevin & it was a seamless process!! North County Yamaha has a very knowledgeable & courteous staff. Leon in the parts department is great about looking up parts when needed. We will continue to do all our dirtbike & side by side parts purchases from them.

Re
Review №9

Met a very rare and amazing sales person. Would definitely do business here.

Ma
Review №10

Great store with friendly staff!

S
Review №11

Cant say enough great things about the folks at this dealership. From the parts people down to the service department.Ryan and his crew in service are the best. I have a 2017 KTM 500 EXC F and they have assisted me in tricking it out to the fullest. I recommend them 100 %Many thanks, Samuel D

De
Review №12

The service guys were great (even though I was impatient at waiting for a part to arrive) will be back.

Pa
Review №13

Great customer service. Competent mechanics. Yeah, they are my shop!

Fr
Review №14

Parts counter staff are quick to get you what you need and more knowledgeable than most Ive experienced.

Be
Review №15

George is THE man. I can honestly say that was the most enjoyable buying experience I’ve ever had. He was lightning quick with his responses, had a no nonsense approach to pricing, we struck a deal, and he made good on it. Looking forward to doing more business with these guys, I highly suggest you give them a shot at earning yours.

ja
Review №16

I sat on like three maybe four bikes. Plus the used Kawasaki 650 outside.Could not get one person to ask me if I needed any help.Then I walked around the entire store trying to find the stairs to go upstairs to look at the bikes upstairs cause like 85% of downstairs is dirt bikes. Im interested in street.Could not find one Cruiser bike to save my life.I even walked out these double doors which led outside to a bunch of side by side.So I left.

el
Review №17

Went to see the new Niken 3 wheel motorcycle, great store and awesome service

Je
Review №18

Great dealership, they have just about everything you need. The reason for the 5 stars is the staff, from sales to parts to service, they are all very friendly and knowledgeable, dont want to write a book, but..... the few names that stick in my head are: Hannah, she is awesome and very friendly and really knows her stuff, Seth is in service and a great guy, Andy is in parts and always has a smile, Armando is a cool dude, even the brass there are awesome, George is a great guy who makes sure the entire shop runs smoothly and keeps everything going. They dont just wanna sell you something, they want to get you exactly what you need and give you the service to make sure you dont even think about going somewhere else, dont waste your time anywhere else, just go.

Ch
Review №19

The best Motorcycle Dealer I have ever purchased bikes at. The staff is friendly and knowledgable, the place is clean, and prices better than most places. Parts are easy to get and service top notch.

Er
Review №20

NCY used to be my go to place for parts, but lately I cant get anyone on the phone to save my life. Like others have said, I have stood in the showroom for 20-30 minutes with not a single hello or can I help you. This is the reason people would rather buy online. Goodbye NCY!

Ze
Review №21

I get my parts here and theyre amazing. Friendly and informative staff. They always discount my purchases :)

Ti
Review №22

I cant say enough good things about this group. From start to finish this hands down was the best buying experience I have had.Trevor took great care of me in making sure I got what I needed. He went above and beyond to work with me without ever making me feel stressed or pressured.Leon in parts is top notch, he was super awesome to work with and made my gear buying experience a breeze. He provided a lot of insight and good recommendations.All of these guys were extremely knowledgeable and helped me with all of my decisions and from making poor choices. I love that I can rely on them to not only provide a service but provide expertise from years of experience. I am glad to have found my dealership for life!

Jo
Review №23

I went into the shop today to get some accessories for my bike. I got a new bluetooth for my helmet. Andy installed it for me. Answered all my questions. He was so awesome. Thank you again for your service and time.

Ga
Review №24

Installed tire got bike home and noticed water on the floor of the garage.Update took bike into NCY for cooling system repair.kept bike one week and was told pinsize hole in radiator and they dont repair they only install New.Took radiator to have repaired no hole in radiator at all.Took bike to fun bike center San Diego found leak prior to bike even entering the building. So beware they are not good mechanical shop at all

Cl
Review №25

I love going to NYC Staff are incredible. Really have in depth knowledge of the product. Prices are competitive. Also have excellent mail order dept. They sell Yamaha, Polaris triumph, slingshot and used motorcycles as well as accessories and parts. Dirt bikes, street bikes dual sports, it is all here. Excellent service dept too. And tires.

L.
Review №26

Nice place. Callie new her bikes and answered all my questions. More offroad than on road bikes, but still a good selection

Br
Review №27

Literally stood there at the bike I wanted I got on and was trying to get someone’s attention to run numbers and not one time did I get acknowledged. He walked past me multiple times, I was ready to buy. Horrible experience never going back.

Ch
Review №28

Very helpful staff, great customer service and had everything I needed on hand

Ch
Review №29

People are very helpful. Ive gone to many dealerships where all they tried to do is sell you a bike or gear and didnt want to help you with what you need help with. Floor looks amazing with all the bikes set up neatly. I watched one of the people sell a bike to a guy and explained everything he needed to know, so the people there are very knowledgeable of motorcycles.Been there about 5 times and have no complaints. Very professional and willing to help.

Jo
Review №30

Very helpful and knowledgeable staff in sales, service and parts, always willing to help you out.

Ta
Review №31

I had a great experience here! Kaly(can’t remember how to spell her name) helped me out and I felt like I got a great price in a good amount of time. Great customer service would definitely recommend to anyone.

re
Review №32

Just got back into motorcycles after 30 years ! Trevor was a pleasure to deal with and made sure I received the best deal around on a KTM.These people are honest and went out of they’re way to make sure I knew all my options2 months after my purchase I decided to go a different direction ( motocross vs Trail ) once again Trevor worked magic to get me into the bike I really wanted. I can’t stress enough - these people care about they’re customers!!The service people spent time with me going above and beyond to explain everything. The parts department put me in they’re system for discounted parts going forward (since I bought a bike)After exploring all my options I drove to them from Los Angeles and I’m glad I did

Ni
Review №33

👍 Good service !they help me find the parts i needed and parts arrive in time to fix the problem and go out to ride .

Sh
Review №34

I have done all my Yamaha Vstar 650 service here and this shop does the best job for the best price. The reps are very knowledgeable, friendly and efficient. Cort is my go to guy and he is amazing!

Da
Review №35

Hands down best motorcycle dealership ever. Derek, Josh and Leon took good care me. Everyone is extremely helpful. Cant exaggerate enough on the service! They treat you like. Highly recommend this store 100%.

Ke
Review №36

This is where I bought my Yamaha Silverado 1100 used but a great bike good price helpful sales manager.

Ev
Review №37

Love this place. Superb customer service. Greet me on the way in, got my parts with the quickness, and answered all my questions truthfully and with accurate detail! Everyone was lookin extra sharp with the team shirts. Keep it up!

He
Review №38

My family and I have shopped her for over 20 years and have purchased countless toys. We love it and the friendly staff. We like to keep our money local and support small family owned businesses. Especially ones that give back to their communities as much as the owners do. The store is clean and well organized. Yamaha for life!

Jo
Review №39

North county has won my business foreverGeorge went above and beyond when he personally delivered a machine (RZR ) to Baja in the middle of the night. Our old rzr broke and he picked it up and brought a new one .I can’t thank you guys enough for saving our big Baja rideThank you thank you thank youJoe from Las VegasAssault Army member

Ni
Review №40

Always greeted with a smile and an individual willing to help out no matter what. Ive dealt with Leon, Armando, and have talked to Kendall on the phone. All of them are eager to help in any way at they can. My go to shop for sure!

Ph
Review №41

A very clean and nice dealership. Staff is very helpful without being pushy which is appreciated. This dealership is pretty small so they only have a handful of bikes to choose from which are mostly Yamaha.I only wish they would continue being a Triumph dealership. But I guess they are not a popular anymore.

Vi
Review №42

Their website is horrible. No search bar on their home page and then once you get to a search bar it doesn’t work. Guess they won’t be getting any sales.

Ri
Review №43

I bought my Victory here a couple years ago. I got a good deal on my trade and my purchase. Been coming back here for tires and service. They are always prompt and complete on the service. Nothing has taken longer than the quoted times and the rates are reasonable. Prices on tires are excellent and are at Internet price (revzilla prices basically) . Everyone is friendly and respectful. I really like this dealership and feel Ive been well treated over the years. I do recommend this dealership to others.

Ro
Review №44

Owning and maintaining my hard riden Super Tenere is expensive BUT having NYC on your side helps.I’ve received years of competent SERVICE, Knowledgeable PARTS and VERY affordable TIRES.TRUE PROFESSIONALS. THANKS NYC

Br
Review №45

Recommended place to take my Yamaha for service! Dropped my bike off for a service bulletin that FBC wanted to charge me for, but these guys did the due diligence and found the bulletin and assured me it was free. Staff was great and worked hard to get me in my way despite it being almost closing time.

To
Review №46

Great shop as always..been a customer for over 20 years.

Al
Review №47

I purchased my Motorcycle through NCY and theyre very helpful, they make it easy and pretty quick, they will also work with you on your payments. I come to them for service from time to time and their service department is very quick and knowledgeable!

Da
Review №48

I called in to order a vital part for my daily driver bike which had broken down. They took my info, and charged my card. I borrowed a car and drove up from San Diego on the delivery day and they said, It looks like I sold it instead of ordering it. I didnt need to hear the guys life story so I asked, So its not here, is that what youre saying? He said I was correct. I asked for my money back and left quietly. But I will never be going back to that store. All I got was a sorry for wasting my time, money, and resources. They didnt even offer to order it again for free or at a discounted rate. This might be out of character for them to mess up an order, but it was how they handled it after thats causing me to write this. I felt like the employee didnt even care that he screwed me and, other than the obvious return of my money, there was no effort to make the situation right.

Mi
Review №49

When you need service for your bike, it’s easy to be mad. BUT Ryan in service is awesome. He’s helpful, knowledgeable, and concerned. If he can help you, take his advice!!!!

mi
Review №50

I dont even know how to express my graditute! I havent experienced someone that actually cares about the customer, most parts guys are burned out. At least thats my experience down in SoCal. Most will not Not even try to find the customer options on how to best fit their needs. I didnt even tell him that I needed these parts quicker than most would ask but he gave me options. The other two parts department I called at other dealers didnt really give two ss if you know what I mean. I was very impressed and I will definitely make my next new purchase here! I live in La Mesa and they are in North county but its worth the trip to deal with people like these thank you kendal appreciate your help.

Ma
Review №51

NCY is a great motorcycle dealer. Bought two bikes from them. They do a great job on competitive pricing and the sales team focuses on your needs, not their needs. Greg is the guy to see.

Au
Review №52

Bought my 2015 YZ450f here. Staff was helpful in helping me find the right bike. They even stayed after hours to close the deal. Only thing keeping me back from a 5 star rating is that the service department is way over priced. I expect that from any dealer, but I was hoping the service department would match the sales department in customer satisfaction.

R
Review №53

NCY has always been good to me. I bought my first quad from them in 93, and have gone back ever since. Customer service is number one, especially with Grinny, who works the parts counter and knows bikes better than you - hands down the best!!

Ro
Review №54

Service department did a warranty work on my Roadstar. Removed the fuel pump when they put on a speed star carburetor which is designed to use a fuel pump. Had me break down on the freeway almost got me killed. Kept taking it back and they kept telling me it wasnt anything they did, I finally did research and realized what the problem was and fixed it myself.

st
Review №55

I went for a rear brake repair and found the staff to be honest, professional and courteous.

Da
Review №56

Brought my Triumph Speedmaster in for 12,000 mile service. Price was fair. Had to wait a few days to get it in but no big deal. Ended up also getting a new rear tire put on. When I picked it up and rode it home it stalled on me twice while on the move. Something was definitely wrong that wasnt there when I brought it in. I didnt want to ride it back, so they sent a truck out to pick it up. Next day I called around lunch time to check on it and was told the technician was going to go over it that afternoon and see if he could find anything. Later that afternoon I got a call that they had found and fixed something and it seemed to be running correctly. It turns out that they had duplicated the problem and the technician eventually discovered that he had swapped the connectors for the intake pressure sensors during the servicing. After swapping them back to the correct locations it ran fine. No charge for fixing their mistake of course. I almost gave four stars because mistakes happen and they made it right, but I wish I had gotten better information over the phone when I was checking on it. They didnt tell me they had duplicated the problem until I got there to pick it up and I happened to talk to one of the guys who had ridden it. I also thought they might give me a comp or discount on something for the trouble I went through on their account but that didnt happen. Ill give them another chance when the next service is due and hopefully theyll be more careful.

Da
Review №57

I got a great deal on my FZ8 here. Their parts department is great. Service tries to upsell too much on services that arent really needed. They did have the best recommendation with the Ride On Tire Repair and Balancing Gel though, this stuff is the best.

Jo
Review №58

Had my KTM serviced. Leon is the best.

ra
Review №59

The only place to buy a Moto in North county. Decent, honest dealer.

Ad
Review №60

Very attractive showroom. Pleasant helpful staff. Did not have exactly what I needed and gave me a referral with directions on how to get there. Thanks!

Al
Review №61

I came in to check out a Yamaha Eluder on 17 May 2019 around 1 pm, give or take some time. I just finished doing a demo ride on a Chieftain Dark House and wanted to compare the Yamaha. The sales clerk was very accommodating, knowledgeable, and a pleasure to be talk to. The unseen sales manager was not. The place was nearly empty and this lazy dude relayed his conditions through the sales clerk: the only way I can take it for a test ride was if I did negotiated the price and completed the loan paperwork through them. Wherever he hangs his hat for an office is a waste of space. This interaction made my decision making process that much easier, so in that regard I am thankful. Customer service is part to business.

Da
Review №62

I have been taking my FZ6 there for all my 4,000 mile services (7 of them) for at least the past 5 years and all my tires. Never had a problem with scheduling, the parts or the service. Great guys behind the counter. I have never compared them on pricing to other shops because it is hassle free.

Ma
Review №63

Excellent parts and service. Bought dirt bikes from them and return to them for parts. Great sales team as well, no pressure and very honest and helpful. I will buy my next UTV from them.

Ju
Review №64

Took my R6 in for a oil change, they were fast and professional with good prices. The shop looked very clean and orderly. Definitely will be doing all my yamaha service here. Doubt you will have a bad experience

Be
Review №65

I took my bike in to have the rear tire replaced and when I got my bike back I was very dissapointed. One of the rear spokes had been sheared and the wire for my licence plate light has been damaged. When I talk to service rep he asked me what I ran over to get a flat tire even though they say me ride it in and the tire was definately not flat when I turned it over to him two days prior. He also said they noticed the damage before when they replaced my tire and forgot to not it on the service request and also forgot to tell me when I called and when I arrived to pick up my bike. That is a shady way to conduct business if you ask me. They still refuse to take responsibility for the damage even though I just had did a detailed inspection on my bike before bringing it to them for the tire replacement. And all spokes were intact and all required light to legally operate a motor vehicle were working(including my licence plate lights. I will be spreading the word around the riding community here in SOCAL and to all of my out of state brother to avoid this place because they dont seem to be very honest or helpful in the service department. If they forgot to tell me about the damage I wouldnt want anyone to leave with their bike with something that could potentially cause serious harm or death because the service department forgot to notify them about it.

Da
Review №66

Ive bought a bike and helped my girlfriend buy a bike from here. Great group of people. Their prices are substantially better than North County House of Motorcycles as well.

Tr
Review №67

Was trying to get a quad running for Christmas for my son, brought to them at the beginning of December, It was put behind all other repairs and wasnt completed till after new years. They admitted to the screw up and worked with me on the price....

Ry
Review №68

Good place for KTM stuff. Friendly and helpful staff. Knowledgeable. Prices are pretty standard with most motorcycle shops.

Ro
Review №69

Very great customer service, Andy in parts dept was great and Jason in service dept was great. I had two service issues and they promptly took care of them. I recommend them highly

de
Review №70

Its easy to look good when things go right, but when things go wrong... thats the true test of a person or a company. I had a big problem with my vehicle, a big problem that just kept getting worse, and somehow the guys at NCY worked a few miracles and got the job done. Big thanks to Cord especially, who talked me off the ledge a couple times, he is professional, creative and always encouraging - and AJ and Kam who are awesome. I cant say enough about these guys, truly a positive experience with great results. Thank you NCY!

Ji
Review №71

Salesman was Graig he did everything I needed to make me happy. The delivered the motorcycle for free.

Gr
Review №72

I have been a customer for 25+Years.The staff is great!

in
Review №73

Get staff. Very passionate about theyre careers. Will help with everything.

Da
Review №74

One of the best motorcycle and offroad retailers in the area, always have good deals on parts and machines, people are chill too!

Br
Review №75

My buddy was here twice, both times they said ask the other guys for a lobster dinner maybe theyll throw that in too funny story is both times he got a much better deal and much better service! Lobster dinner on the house!

M
Review №76

NCY is a great place to do motorcycle accessory shopping, the man, Armando at service has the best good attitude and will help you with anything you need.

Do
Review №77

Service and Parts/Gear folks are always knowledgeable, accommodating, and pleasant to talk with. The vibe is calm and trustworthy.

Al
Review №78

Wonderful staff, great experience quick maintenance! Theyre wonderful people!

Ez
Review №79

Nice place to buy gear and has lots or fox gear for dirt bike and bell helmets for sport and other types of bikes.

Do
Review №80

Good knowledge great selection of dirt & Street bikes Also killer Mechanics and Parts Department Bought My Son a YZ85 then latter a YZw250F always would recommend N C Y to shop even great selection of boots Leathers and accessories good place

Bi
Review №81

Best Cycle Shop in town! Staff & Owners top notch crew!

Ka
Review №82

Just had a great experience buying a yamaha zuma 125. Staff was helpful and the entire process was painless. Dominic was so patient while i made him walk me around the entire shop. Him and the manager helped me find something in my budget and managed to arrange same day delivery, I left a happy girl.

lo
Review №83

Everytime I come here I leave with more money in my pocket than expected. Trying to sell my Stryker and wanted to get a few issues looked at. Said it would be 95 dollars for the inspection plus whatever else they find. Turns out I let it sit too long, but who else is going to only charge 50 bucks when the quote is 95? Definitely not House or many others shops in the area that I would pay to not touch my bike. NYC is the place to go.

Le
Review №84

Part counter and service was very helpful and very polite. when bike needs service that I cant perform this is where Ill be taking my quad.

Da
Review №85

Relaxed sales people. Prices seem a bit high. Not much in the way of gear

Ju
Review №86

Always a warm welcoming visiting NCY thanks guys & gals..,YOU ARE A GREAT TEAM see you soon!!👍

Ju
Review №87

No pressure. Easy to work with service and sales. Our go to place for Polaris for yeard6

Ja
Review №88

Great experience if you get the right person. The owner is a gem.

Li
Review №89

Everyone here is amazing and knowledgeable wide varity of parts and all other motorcycle paraphernalia

mi
Review №90

Always great selection and parts & service are always helpful/knowledgeable.

Wi
Review №91

If you love Motorsports ...must place to visit

An
Review №92

Go see Andrew! This place always seems to have my parts in stock and at reasonable prices.

Je
Review №93

This store has a friendly and knowledgeable staff. What a great location. Always fun visiting this San Marcos store.

Al
Review №94

Awesome team there at NCY. Free BBQ food today while new XSR900 in for 4K service and new tires. Great service Department.

We
Review №95

Great parts people awesome service

Ch
Review №96

Went in to buy a helmet. Left with a helmet and a 2013 Victory Highball. Theyre that good.

De
Review №97

NCY Motorsports is by far one of the most well run motorsports companies I’ve had the pleasure of purchasing an offroad vehicle from. The team at NCY motorsports is a warm family of knowledgeable enthusiast that made my purchase of a KTM 450 (6 Days) a lot of fun. They made sure I got exactly what I wanted. Their staff wasn’t trying to sell me a bunch of accessories and stuff I didn’t need, which is rare in this industry. They made sure I got the best values and the best fitting safety gear. I want to give a special shout out to Gary, who sold me the KTM 6 days (my new favorite motorcycle) Armando (in Parts), Cord (Service Manager), Trevor (Sales), and all everyone else that helped me out. I definitely recommend visiting this motorsports store, they’re amazing!

Jo
Review №98

Go here for anything i can get online. Great staff

Th
Review №99

I can never say enough good things about these guys, they always go above and beyond to make my visit pleasant

Mi
Review №100

Good motorcycle shop. A rarity in todays world

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2333 Montiel Rd, San Marcos, CA 92069, United States
  • Site:https://ncy-motorsports.com/
  • Phone:+1 760-432-9501
Categories
  • ATV dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Used motorcycle dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations