TIJUANA offers a better shopping experience/products!I shopped around for barstools for a few months. After enough time went by, we ended up going with this business because price and quality seemed to be a good deal. Unfortunately, that was not the case. Our 4 custom barstools were around $1300. We were told it would be 2 weeks, even though on the huge sign in the front of the store, they advertise it being in under a week (Smoke & Mirrors). They offered us loaner stools which I agreed to and would just drop them off the day they told us they would be ready. It took almost 2 months to get the final product. When I purchased them, I was given a specific day that they would be ready and marked it on my calendar. I scheduled my work in that area and waited for a call. About 3 o’clock rolled around and they never called and I had to leave the area. I finally called them and they told me they were not going to be ready for pickup for another couple days. I had the loaner stools loaded up in my truck and had to drive back to Miramar during rush hour traffic to drop off the stools, which costed me lost work time. Note to Managnent, don’t tell customers that the product will arrive a certain date if you don’t know when it will arrive yourself! Finally I got a call days later that they were ready, we picked them up, took them home, and opened the first box and the “Powdercoat” was horrible, it was stained and chipped, and the the fabric was cut poorly as well. The glides (pads on each leg so that the floor does not get damaged) on the bottom of the stools were installed by their warehouse and were falling off as well. We did not even take the time to open the other boxes. We brought them back, they said they would address all the issues and call us when they arrived... A day, a week, a month.... who knows? When they were finally repaired by the factory, they were then shipped to the warehouse to put the glides on the bottom of the legs. They again, let them cure for a day which is how long they said the glue needs to sit and dry for, then delivered them and the pads were still not glued on. One came off and ruined my carpet with a black glue stain (see photo). The delivery guy didn’t even care or apologize. Also the fabric was cut poorly showing foam through the seams. They wanted us to keep the stools as is and did not even offer money off! What a joke. We refused delivery and they brought them back to the warehouse and on their 3rd try did it right. This 3rd time costed me a whole day of sitting around waiting for 2 separate deliveries on a Saturday that I had plans to take my family somewhere for the day. The fact we were not even offered money back really makes me mad. By the time we got the stools it was almost 2 months when it was supposed to be 2 weeks max. They damaged the carpet, and even told me they wanted me to keep them after the original delivery which would have destroyed our brand new LVP flooring. Completely botched our whole experience.

I was shopping for counter stools and had already been to the usual furniture stores. Most of the fixed height stools at those stores were a little too short and they caused your elbows to be too low relative to the countertops. We needed an adjustable height stool and we were able to find a better selection here than at the furniture stores. We found a pair at a reasonable price that meets our needs and can be set to an ergonomically correct height.

We love the hand crafted custom table we ordered through “Casual Dining & Bar Stools” on Miramar Road. The table’s quality and beauty are unsurpassed. We worked with John Grimm, who walked us through all the possible options, to create a unique distinctive piece of furniture. I would not hesitate to return to “Casual Dining & Bar Stools”!

This is a Mom and Pop store with quality furniture and excellent customer service! I took forever making a decision, came back multiple times and Jeff didnt pressure me for a second..patience of a saint! My boyfriend even came back later to add another surprise piece onto my order and Jeff had remembered every detail of the custom table I had been admiring, so the surprise went off without a hitch. Their pricing is more competitive than the other high end (appearing) competitors down the street and the 2 times I have ordered from them the items came in ahead of schedule (which is a miracle in the furniture world). The delivery fee as well was reasonable and again considerably less than their competitors. Genuine, dependable customer service is hard to find these days. Thanks a million Jeff!

Our sales person was informed and helpful. He was able to use the website to our advantage more than once!Friendly and calm is hard to come by and sales but we had a gym of a salesperson.

I had been half-looking for a chair for the office for 6 months. And I noticed the sign Casual Dining and Barstools. I went there spur of the moment. The representative acknowledged my coming in, asked if I needed assistance, and allowed me the time and space to look at their couple hundred chairs, sit on dozens, and narrow down my choice...without any sales pressure. Thank you! I found a very comfortable chair (actually found 5 that I loved!!) and was able to purchase amd walk out with it! Great selection!!

I have been at this store several times over the past 7 years and never had any problems. My wife and I purchased a Murphy bed, a dining room set, a china cabinet and a bar stool. Our sales associate, Joan Duratny, was very knowledgeable and professional. We were very satisfied with the purchase process, the furniture and the follow-up

Exceptional and professional service. We received a great set of barstools customized and received as we described. The process from start to finish was flawless. John provided great service and subject matter expertise on the various types of barstools, designs and material. The warehouse was flawless in execution of receiving and delivering our barstools as described. This was a great customer experience.

Nice employees but did not find any deals (although they were having a sale).Selection was decent.

I came here because I heard that there a hundreds of stools to pick from. There were so many, but I am glad that my girlfriend knew what I needed. The staff is great here. No high pressure selling, but just showing anything I asked for.

Good experience. Stools arrived on time and they look great. I would buy there again?

Found exactly what we needed and at a very reasonable price!

Great customer service

Fair, competitive, polite, knowledgeable helpful. Quick & efficient

Great customer service as well as products!

Quite expensive

Good product with strong customer service.

Great selection,service,price

Good selection of stools.

Great deals and environment.