Needed to get a couple of rigid batteries and ended up buying a hammer drill two batteries for only a few dollars more than buying two batteries by themselves they have a lifetime guarantee on the batteries and the rigid tool if you register within 90 days of purchase and a good price love this store
I have been acquiring tools from Direct Tools for three years as of October 2020. I have never visited this location without finding a great deal and today was no exception. Tools and accessories for most of my home improvement projects and occasionally more. I would also like to point out the friendly staff is always ready and willing to help with any questions. I look forward to returning after the holidays to pick up a couple more tools if Santa doesn’t drop them off next month.
Nice store and staff. Just dropped in to take a look and will likely go back when I need a new Rigid/Ryobi tool.
We stopped by here on Sunday 8/22/21 at 6:20pm. The outlets close at 7pm. The doors to the location were locked when we arrived. We called because we were very confused, the gentleman that answered just said how can I help you. I confirmed I was speaking to direct tools at the San Marcos outlets and he said yes. I asked what time they closed and he said 7pm but he closed 30 minutes ago because he needed to clean and organize. Very disappointing and unreliable service.
Good place to find tools, not high end tools but theyre good enough. Funny thing though, wife bought tools instead of me. Oh well good place.
Great tools at a great price 👍
Always find something I dont really need here... 😂
Nice selection of equipment. Prices seemed a little high on some items, point on for others.
UNBELIEVABLE!! Came to this place 2 days ago around 3pm and closed with a sign saying be back in 45 minutes. I live 35 minutes away. I couldn’t wait but no big deal I’ll come back. Just a few minutes ago I noticed the lights were off as I’m getting closer to the front of the store and thought no big deal I have time to wait today. Note said closed for the day will reopen tomorrow. I’ll spare the details of my anger!!! Complete lack of leadership all the way up to the ceo
Great place to shop and stock your tools. Prices are impressive.
Always friendly, great prices, all items practically same as new.Why go retail?
Great selection great prices knowledgeable staff
Had never heard of this place before, thought it was something similar to a Harbor Freight... nope, way better, definitely worth a visit!
Great place to buy Ridgid and Ryobi.
Cant go wrong here. Get Factory Blemished (overstocked) Ridgid Tools for 30-40 % less then Home Depot with full warranty. Hard to beat
Lots of name brand tools just as pricey at Lowes, The Home Depot etc..
Cheap prices.Great customer service
The young lady, was very helpful, knowledgeable and took the time I needed to direct me in the right purchase. She is a great asset to your store.
Great selection just got a new tools
The selection is great. It seems to me their prices are about equal to sale prices. The problem is so many tools are refirb. On top of that, if there is a problem you have to make a trip all the way there to return it. Now a days its a better deal to use Amazon. At least for me.
This store makes my husband happy ... just like how sunshine on John Denvers shoulders made him happy. While many of the power tools are refurbished, they are cheaper than the refurbished tools being sold on the internet. Have not experienced problems with our purchases.
Some employees either ignored me or refused to help me. The prices listed in stores are 20% to 40% higher then their own website online. It wasnt very organized.
I saw a link to Direct Tools factory outlet on the Ryobi site and thought I would check it out... Saw a few things and ordered them. I was surprised that I got an order confirmation and was charged but never got an email saying any of the items I ordered had shipped... I called customer service after 3 or 4 days and was told that you guys were running behind on orders but that it would be processed and shipped by Friday, which was a full week after ordering... I was frustrated but at least now I know that ordering from Direct Tools is only something I wanted to do if I was in no hurry...Well Friday came and went and my orders did not get processed or shipped...What is going on with my order!?!
Great place for quality hand and mostly power tools. You pay about half price vs the box stores.
Love this store.. reconditioned tools that I have used for years and theyre still working!! Nice staff too!
Oooo ra oooo ra ya got some tools?
Clean store, friendly staff, 25% off wasnt that great of a deal after they had marked up a lot of the products. Kind of disappointed in them for trying to scam us.
Found a good deal on a vacuum cleaner
Great tool selection and prices. Nick was very friendly and helpful despite me bombaring him with queations.
Clean store lots of sales
I have gotten some very good byes here on tools I tried to visit the store every time Im in its location
Real bargains can be found here if you know what your looking for.
Love this store for HUGE savings on new and reconditioned tools. Great service too!
Good selection, attentive sales reps take time to answer your questions.
Great place especially prices! Cool staff!
So here’s the scoop... They’re not a Home Depot outlet. They are actually owned by a group called TTI (Techtronic Industries) who owns all the brands they sell (Ridgid power tools, Ryobi, Milwaukee, Etc.). The Home Depot is one of their biggest distributors. But let get down to the meat . They sell factory blemished tools (which is new) and reconditioned tools. Everything is backed up with a manufacturer warranty and a in-store warranty. The story about the in-store warrenty is that you have 30 days for and even exchange, so if the there is someone wrong with the product you can take it back and they will replace it. Now they don’t offer any refunds but the offer the even exchange. Now this is a good way to get tools without having to pay a fortune. I have bought many things from the store, from power tools to power washers to battery power mowers and string trimmers and not have any problem. So I give the store 5 stars, and when I do come to a problem I know the associates at the store will help me to the best of the abilities. The store have changed over a 3 year thanks to the store manager Marlene who has brought the store back up and has made great changes. Give the store a chance see for yourself
Can get some good deals here. Decent selection.
Best Ryobi prices anywhere.
Good deals, selection can be spotty but if you are patient you definitely get a deal. Staff is always helpful.
Picked up a jigsaw at a good price. Has worked well so far.
Found some neat accesories here for my pressure washer that Ive never seen anywhere else
Great store, great employees. I got a call back when a certain product i needed was in stock.
Great place to go find a good deal on tools always have specials
You find number of different tools with warranties
Best place if you like Ryobi power tools.
Nice salesman, good prices and better sale prices. Things I buy and use with selection.
The staff was very helpful
Awesome prices, good tools.
Name brand tools at bargain prices. Some new and others reconditioned by manufacturer. Warranty same as new.
Need to carry 40 volt Ryobi batteries !!!
Great place for discounted name brand tools.
They are thieves. They sell garbage and then dont give you your money back so they make you buy more things that dont work. My wife got me a present there and you have to spend more and more to try to trade garbage products in. NEVER BUY ANYTHING HERE. 4 trips until I finally couldnt stand to be there.
Brands are not the ones i know would last enough
It has a lot of different tools
Watch out for their drivers they have no courtesy at all damn near took out a minivan full of children without a second glance jerks
Great prices on tools.
Is a good place
Found a gift for my father for fathers day friendly staff
Im a tool freak, and this is my store.
This place is for the homeowner. Not many items at all for industry/construction workers.
Great tools at a great price!
Good tools great prices
Great prices!
Always good tools for cheap
Great prices on ryobi
Excellent spot to spend it with family
My favorite place for tools!
Good tools, great price...
Awesome!!
Cool place
Kind, helpful, fast, great prices!
Great prices on good tools
Nive prices
Could be a home Depot outlet
Great prices
Nice selection
There is good cheap refurbished tool
The best place to buy Ridgid Brand Tools
Good assortment and promotions very difficult to ignore !!
Good place to make purchases. Attention and price.
One 💩..if you buy something make sure you get it before you take it ...