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Marelli Brothers
1318 4th St, San Rafael, CA 94901, United States
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Marelli Brothers

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Di
Review №1

Honestly, you will never find better customer service anywhere. If the world took after these people in business, the world would be a much better place. Their motto and value is ‘customer’. And they do a fine job no matter what your shoe issue! Top Quality!

Mi
Review №2

Been coming here for 40 years. Excellent service, great products. These establishments are rare these days...

Si
Review №3

Very professional. My resoled workboots looked new and were even patched inside professionally making them more comfortable. Top service and courteous people. I hope they stay in business for many years to come.

Ma
Review №4

A shoe repair shop that is a throwback to the good old days. It is great to see the craftsmen work while you are being served at the counter. You definitely feel like you are getting your moneys worth when they rescue your loved shoes.

Ba
Review №5

Great service, expertise and dedication to doing the job completely and correctly. I am SO glad there is a local business I can trust for this work, whether it be my shoes or riding boots. And they always clean and polish-an added plus!

Pr
Review №6

Awesome service and generous! Lovevthese guys.

Ya
Review №7

Beautiful people who cares about their clients. They always care with extra care. I have been taking my shoes over 20 yrs.

LS
Review №8

First Rate. Theyve been there for decades and resoled my steel-toe Red Wing boots superbly, as well provided me solid suggestions for extended shoe care upon request.Their reputation is exemplary and thats why I went to them.

10
Review №9

A local and long time gem for getting shoes added life. They also have shoes and belts for sale with various additional shoe necesseties.

Al
Review №10

I tripped over some uneven pavement and scratched up a pair of brand new Dansko clogs pretty badly on the front. These guys made it look like it never happened, and gave me really solid advice about leather care when I asked. Professional, courteous, quick, dependable, pleasant.

ro
Review №11

If I could give this place No Stars I would! I took my shoes in last week to be cleaned came to pick them up today and the lady at the front Desk told me he did not like how they came out so I have to wait until tomorrow . Mind you when I let them know I was picking up my shoes he grabed my shoes and started brushing them with the suede brush like he had forgot to even do my shoes ! I ended up walking out and was going to come back tomorrow to pick them up, but then changed my mind . I then walked back in to grab my shoes. When I walked back in the lady at the front desk was talking about me to the other man working .VERY unprofessional! She was embarrassed when she seen I was standing behind her . I would never recommend this place to anybody! You don’t treat people like that especially when people are coming in and trusting you with a personal item. Horrible customer service and they do not do a good job

Jo
Review №12

Excellent customer service & repair!

De
Review №13

This is a family owned business that has been in the current location for generations. Good service seems to be a lost art in todays society. At this store the family takes pride in their work. They repair shoes the old fashioned way. Everything is done by hand with love and care. The family cares about their customers and this shows in the quality of their work and the way they treat their customers. I will return anytime I want to add extra years to the life of my shoes or leather products. I would highly recommend the morelli Brothers for all of your leather work needs.

Ro
Review №14

Nothing beats excellent craftsmanship! I hope you are all and I have several pairs of shoes needing new soles when you reopen!

ro
Review №15

The best customer service and business in the Bay Area. Expert opinion, craftsmanship. Were all businesses run this well with old fashion concern for the customer.

Tr
Review №16

Great work. My boots are like new every time I take them in to get re-soled and conditioned.

Ri
Review №17

Did my shoes I bought a belt from their looks like its going to last a lot longer than the one I bought from Macys or wherever I bought it from great service

E
Review №18

Real craftsmen. Best business experience Ive had in a while! Well done!

Ca
Review №19

I’ve been doing business with Marelli Brothers since I was a little girl, going with my Mom. So let’s say it has been Decades-sss.From the most basic shoe or purse repair, to dyed to match shoes, to whatever. If you haveShoes, handbags, belts, etc. that you love, but they have some sort of issue-take it to Marelli Bros. & just ask if they have a solution, before you discard them. So many times, I’ve thought “ oh these are a gonner” but I take ‘em to Marelli just in case there is still hope & Voila! They are good as new. (What was I thinking?!!)I’ve lived all over Marin, I see other more conveniently located shoe repair stores, yet I Never think twice about driving the extra miles to go to Marellis.You don’t stay in business this long without making a lot of customers happy. The good news spreads. I’m happy to help spread it!If it can be done-they are the ones who can do it. Try ‘em once, like me-you’ll be sold for life!

Da
Review №20

Awesome! Old school shoe repair.. The best in town!

Ra
Review №21

True craftsmanship. My go to place.

je
Review №22

Just go there. Its great.

Br
Review №23

Best shoe repair for miles. Hope they never close like lots of other old mom and pop stores in marin.

Pe
Review №24

The real deal. Not many classic shoe repair stores like this left.

JT
Review №25

Too expensive, looking elsewhere for service...

Ga
Review №26

Kind and efficient

Information
8 Photos
26 Comments
4.6 Rating
  • Address:1318 4th St, San Rafael, CA 94901, United States
  • Site:http://marellibrothers.com/
  • Phone:+1 415-454-3831
Categories
  • Boot store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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