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Mattress Firm Sand Springs
101 N Wilson Ave, Sand Springs, OK 74063, United States
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Mattress Firm Sand Springs
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Je
Review №1

Noah is awesome. Will help you find the best bed in the store. Hint. Purple also got an awesome review from me...!!!

Ke
Review №2

A very clean young man named Noah gave me a killer deal on some box springs and a bed frame. Super budget friendly! Absolute breath of fresh air to finally work with a salesman who really listened to me and met my needs.

ja
Review №3

Great prices and great people! Thank you for helping me find a bed for the kids!

Je
Review №4

Noah was an extremely professional salesman. Very sharp dressed, excellent charisma, and left me satisfied and smiling! Will definitely buy from him again!

ro
Review №5

Staff were very friendly, knowledgeable and accommodating. Not pushy, but fully answered our questions and we made bought a mattress; and we needed it delivered. The next day the delivery team called ahead and were on time. They had unwrapped the matresss, placed it onto the frame and were hauling off our used mattress in just minutes.Very pleased overall.

Ju
Review №6

I got a king size mattress set with frame for well under my budget and it’s so comfortable. They was doing a king for a queen sale. I didn’t get the young mans name but he was excellent. He gave my husband a military discount for his service as a marine. I recommend them highly and give them a 10. Thank y’all so much!

Ru
Review №7

While the service and amount of explanation of all their products is top notch, much different can be said about their “guarantee” of delivery. My wife and I bought their flagship model mattress going on 2 weeks ago. While in store, they called the warehouse and made certain one was available. They had one, so we were told we would be expecting delivery the following Wednesday, which was 4 days later. The day after having paid off the mattress, at a HEFTY $8800, I get a call saying we would be delayed for another week and delivery would be made the day of this posting.Fast forward to yesterday. I get a call saying it would be delayed a few more days. Today, I received a call from my wife, saying they are telling her delivery won’t be until the END OF JUNE. Needless to say, both of us are livid and have been sleeping on the floor because we got rid of our old bed ON THE PROMISE of having a new super bed two weeks ago.This is our first time ever purchasing something from Mattress Firm. While the in-store experience was nice, the actions after they’ve already gotten our money have been unacceptable, and frankly quite embarrassing on the company’s end.(Edit) My wife was just informed directly from the shipper that it was their error, not the stores error. Makes MF look bad. I’d reallocate the bad review to the shipper, but don’t even know who that is. Upgrading to 4 stars from 2 ONLY because we might have a bed in the next couple of days, but not holding my breath anymore.

De
Review №8

WAS A VERY COMFORTABLE AND EASY EXPERIENCE GOT A GREAT MATTERESS FOR AN AFFORDABLE PRICE.

kr
Review №9

As always a fast a pleasant experience so far.Mattress should be there in 24 hours and the sales person worked with us to get exactly our price range and what we wanted.

Je
Review №10

Excellent staff. I was respected and listened to. They give a teacher discount. The owner was super nice. They entertained my 6 year old while I completed the transaction.

Ke
Review №11

Noah’s level of customer service is exceptional!

Ka
Review №12

Great experience and the sales lady was patient with us.

Su
Review №13

The sales rep Mindy was very through about the twin XL mattress I was interested in.

Re
Review №14

We went in here just browsing for a frame we thought they carried them but after talking to the salesman we will be going back to get a mattresses soon they have great prices and the man working there was extremely friendly helpful and very knowledgeable well definitely be going back and the massage chairs were so amazing just a little out of budget for us lol

Be
Review №15

Very helpful and pleasant sales lady

Am
Review №16

Great customer service, didnt try to make me.spend more money stuck with my budget and got my bed next day by me picking it up, overall great experience..bed feels nice

Je
Review №17

Friendly staff, great service

Da
Review №18

Mattress Firm in Sandsprings is a great place to buy a mattress.Friendly salesman and great prices.

He
Review №19

Alex was so helpful and patient with us! He made it an easy choice after going through all the options and answering our questions. We had a great in store experience and love our new mattress. The delivery guys were awesome as well!

Ti
Review №20

I was very happy with the service I received from Alex. He was very knowledgeable and helpful with all the questions I had about the bed for me. His personality is amazing. In my opinion, he is a great asset to Mattress Firm.

Jo
Review №21

Awesome prices and staff.

Sa
Review №22

Great customer service and a variety of mattresses at to fit every budget!

Le
Review №23

Great selection, prices and service. Locally owned, so thier inventory differs slightly from that on the matress firm website. Thats the only real gripe. Other than that great place, and service. I would recommend.

Ch
Review №24

Fantastic staff! Dela is super nice and quite knowledgeable. They werent pushy at all and did everything in their ability to get me the best deal on everything.

El
Review №25

Noah and alex did a great job. Leaving with the bed we want at a great price. 😍Give them a raise!

An
Review №26

Dela was so friendly and knowledgeable and worked really hard to get us the best deal possible! The whole process lasted less than 30 minutes and there was absolutely no sales pressure!

St
Review №27

I helped my 93 year old grandma navigate picking out a new mattress at the store on Good Friday of Easter Weekend. We came in around 5pm on that Friday and worked with Amanda who was super helpful and friendly. My Grandma doesnt get around all that well, and isnt always mentally clear, yet Amanda did a great job making her feel comfortable and helping her select a mattress. Once we figured out which one my Grandma wanted, Amanda was efficient in processing our order and working with me to handle the business side logistics. Very happy with the experience and would recommend anyone go see her who needs a mattress.

St
Review №28

Excellent product for the value, and Noah provided top notch customer service!

Ja
Review №29

Dela was very helpful. She made purchasing my first mattress very easy

Sh
Review №30

Had a great experience. Very friendly service and also great deal. We got some sweet comfy nice beds. We will be back soon to get another!

Jo
Review №31

If you want a crazy good deal and excellent service then go to Matttess Firm in Sand Springs. Trisha was amazing. She makes sure to take care of her customers. The deal we got was definitely a true Christmas blessing. Thank you again Trisha.

Al
Review №32

I wish I could give zero for service so Im giving these rude people a 5 💩💩💩💩💩 rating they had good prices so I bought a mattress and water proof cover for my autistic 10 yr old son I opened the top he touched the material and said he doesnt like it that it felt like a washcloth so I put it in my husbands van until today when we tried to return it and the woman opened the cover and pulled it out of the box she said it was opened yet she was the only one to pull the sheet out of its package then she began to say it smelled of poop and refused to give a refund it was embarrassing I will not be returning to the sand springs mattress firm they are rude

Ja
Review №33

Dela Thorp is an awesome sales person. She helped us find the perfect mattress!! Thank you Dela!

je
Review №34

Shelby has great customer service skills. We visited the Sand Springs store not knowing exactly what kind of mattress will be a better fit for us. She was very helpful and knowledgeable about the products. Thanks Shelby.

Su
Review №35

Always use Mattress Firm always happy!! Della was very friendly and helpful! Thank you!

Jo
Review №36

I got a mattress from this place they did a good job at helping me with that. Everything else has been horrible.I called a day after and asked for the mattress not to be delivered because its $75Told them Ill pick it up. He told me not a problem the warehouse is open tell 7, so I get to the warehouse to pick it up at 630 they have been closed for 30min.I also asked for my $75 back and I have been getting the run around about this for weeks I call they say they will call me back with the status on it never do. I have called 4 times in the last week I have become very disappointed.If you are buying a mattress from this place know that they have okay mattress but the service is horrible and they do very little to make you feel happy. Next time we buy it will be online or a different store

Ka
Review №37

Trisha was a delight to have help me! I recommend this store to anyone who is looking for a really nice bed.

Da
Review №38

Went in and tried to purchase a new mattress for my sons bed. They didnt have one in stock, but they had one in the warehouse. Told me I could pick it up or it would be delivered to the store on there next truck which was supposed to be the following Tuesday. I told them no problem I would pick it up on my way to church Wednesday. Went to the store, no mattress, a little aggravated but they assured me that it would be there Thursday. Well guess what, still no mattress Thursday. I canceled the mattress and went to a company that could do what they say they will. Wont go back.

Ch
Review №39

Its a fantastic store. There customer service is a big plus. Nice mattresses.

St
Review №40

Just got an amazing deal on a new Mattress at the Sand Springs store. Trisha is the best! Highly recommended.

Ju
Review №41

We have bought a couple mattress from here. Good Customer service

Pa
Review №42

Bad home grown place.. Not TV advertising friendly.. Or affiliated with the company.. Way overpriced. ! Took my business elsewhere..! Sorry I tried to buy local.. But really..!

ed
Review №43

We had a great experience at our Sand Springs mattress firm. Shelby explained the warranty well and made us a great deal!

Tr
Review №44

Noah assisted us in finding the right mattresses in the right price range. Very professional and friendly. Thank you!

Re
Review №45

Awesome place to buy beds and cover, pillows. Very nice people there.

su
Review №46

This place has amazing staff from store to delivery .. and a lot of choices they didnt try to upsell me just asked what we were looking for and showed us our options!!!

De
Review №47

Amazing service people there, no pressure sales and great prices

Br
Review №48

Second time using Mattress Firm great experience every time! Will be using more in the future!

Da
Review №49

Excellent sales and service, Shelbys professional knowledge and service were refreshing. David

La
Review №50

We bought are king size mattress and box springs and the mattress has a dip in the middle kills my back to sleep on it but not sure if there is anyway to fix the problem....

Pa
Review №51

Great service friendly staff great sales

St
Review №52

We bought some beds there you get what you pay for.

Information
2 Photos
52 Comments
4.3 Rating
  • Address:101 N Wilson Ave, Sand Springs, OK 74063, United States
  • Site:http://stores.mattressfirm.com/ok/sandsprings/mattress-stores-sand-springs-ok-5934.html
  • Phone:+1 918-770-9204
Categories
  • Mattress store
  • Bed shop
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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