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Advance Auto Parts
357 Cotuit Rd, Sandwich, MA 02563, United States
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Advance Auto Parts
Comments
Da
Review №1

Usually have what i need. fast service. friendly employees. Josh is the best.

Ch
Review №2

Out of town traveler needing wipers and an air filter. Placed an online order for curbside pick up and was assisted by phone and then in person by an amazing employee named Zack. Young man has been with the store only three weeks but was full of customer service attitude and was positive, upbeat and helpful in installing the wipers and the air filter. Management is lucky to have him. Good old fashion service treating people the way he would wanna be treated.

Ol
Review №3

So helpful and nice!

Je
Review №4

Open late which is great for where it is located. People are nice and knowledgeable.

Ro
Review №5

The worst auto parts store I have ever dealt with. Previously ordered on line to pick up a part there . When I got there they did not have the Part and did not know anything about my order. This time I ordered on line for same day delivery at 8 am yesterday. I received an email yesterday saying saying the part was out for delivery. Today I called the help line and they did not know where my order was and kept me on hold for twenty minutes to tell me this.

Ma
Review №6

Always helpful and have what I need.

Et
Review №7

I went there because I had codes come up on my car. I knew I had to do my brake pads. I asked the guys there about the codes and all he said was that he could order the part. Didnt tell me what the problem was. Aggravating.

Ph
Review №8

Update your hours. Closes at 7pm M-Sa

M
Review №9

Great staff very helpful

Co
Review №10

As a woman its usually tough going into a parts store especially when a male is assisting you..i feel like men try to sell me things i dont need or a rude! Before going to the sandwich advanced auto i went to two different auto zones with no success.it was amazing to see two woman at the register! Come to find out one of them was the store manager. Her and her staff where very helpful and knowledgeable about my needs! I will definitely be returning back to this store! Great job ladies!

AJ
Review №11

Fast friendly service and a good supply of parts. The companies website offers ship to store and ship to home services and amazing discounts. 20% off purchases made through the website even on in-stock store purchaces. A Codgers Best Bet!

Na
Review №12

Great place to get your automotive parts. Staff is always friendly and helpful!

Ry
Review №13

Megan is the best general manager, there whole staff Is amazing and goes the extra mile to help you .

Jo
Review №14

I have NEVER had a good experience with this store. Staff are never friendly. They always seem grumpy and upset. Prices are through the roof expensive. I would never recommend this store to anyone. Absolutely terrible customer service.

Lu
Review №15

Knowledgeable staff

Do
Review №16

Nice new place, help was good but they only had one of there filters that I needed for my Cummins. This happen most times I try to use this store. Never have the problem at N.A.P.A. in South YARMOUTH. Hope management corrects the inventory problems in the future.

Hy
Review №17

I went in to pick up oil and filter that was in the sale flyer but they were out of the filter and sold me a different one. Evidently company policy is they only honor sale price on exact product advertised, No replacements. This was not explained nor was there an offer to order the part or call another local location to see if they had it. James was the associate that assisted me and complained and had an unpleasant demeanor through out. The manager, Bob Moses helped an older gentleman with wiper blades and complained he needed a ladder. There was a lot of complaining about doing there jobs. My wife called to speak with the manager and even their phone etiquette was rude. Bob repeated What is your problem?, several times until she told him he was rude. After she explained why she was calling, he apologized. We have used this store for years as it is only a couple of miles down the road and the gentleman who worked there were very helpful and professional. I now will have to go to the Falmouth Road, Hyannis location which has been professional and helpful.

Ri
Review №18

Very good folks behind the counters, great parts selection and online discounts with quick and reliable deliveries.

Be
Review №19

Dave provided excellent service!

Pe
Review №20

Looking for an unusual battery. Database said wrong thing, yet they were the only ones with the right one

To
Review №21

Always giving me the right parts and at a cool prices

Jo
Review №22

Twice in 2 months I have been to this store and will not return due to a few reasons. In addition to the terrible service and demeanor of the employees, I have had them look up oil filter part numbers. After getting home and draining the oil in my vehicle, I pre filled what I thought would have been the right oil filter to discover it being the incorrect part. I returned to the store by bike and they looked up the filter in their system again to discover it was infact the wrong one they gave me. The employees were very rude. This happened to me in July 2017 and as well this past few days. I will not recommend this store to anyone and I will not return.

Br
Review №23

Great customer service.....very helpful!

La
Review №24

Very helpful

Mi
Review №25

Don’t like there service

St
Review №26

Good service and had the parts I needed

Je
Review №27

Kinda pricey but close to my house so I dont mind paying for convenience.

Me
Review №28

Great Staff, Helpful, Knowledgeable! Store is HUGE and clean!

Ma
Review №29

Handy only by location. Older short guy is a jerk.

Co
Review №30

Great staff very helpful

Ge
Review №31

The sales associate I dealt with today was condescending and miserable. So much so, that I walked out of the store. Ill certainly find a better place to spend my money. I would give it 0 stars of I could.

Ke
Review №32

The staff went above and beyond to help me solve the issues I was having. Glad to say that check engine light is off ;) Thank you for the parts and the advice!

Sh
Review №33

Not a great selection, staff a little surly

ge
Review №34

Friendly helpful employees

Sc
Review №35

Good service in and out

Ja
Review №36

Friendly Helpful staff

Jo
Review №37

Dave was great

Gl
Review №38

Friendly place and they will take your used motor oil at no cost.

XP
Review №39

Management is horrendous.

Re
Review №40

Helpful staff

To
Review №41

Dry

Ke
Review №42

Smile Guys jeesh

Information
9 Photos
42 Comments
3.9 Rating
  • Address:357 Cotuit Rd, Sandwich, MA 02563, United States
  • Site:https://stores.advanceautoparts.com/ma/sandwich/357-cotuit-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 774-413-7916
Categories
  • Auto parts store
Working hours
  • Monday:10AM–5PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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