My vehicles window shield was hit by a rock while driving. Ideal Auto ordered the wind shield explaining it was on backorder. Once it came in they called and scheduled Mike to do the job. Mike was courteous and patient while tracking my keys. He serviced my vehicle on 9/30/21. I would highly recommend Ideal Auto Glass. #84584 order
My windshield had to be replaced. I had no idea of what to expect since I had never used this type of service. My expectations were both met and exceeded. I watched the tech, Mario, as he very efficiently removed the old windshield and replaced it with a new one. His truck and work set up were neat and orderly. He was very knowledgeable and courteous. My new windshield is so clear and installed so professionally, I really think it is better than the original. I would highly recommend this service and Mario as the technician. I am very pleased.
This at first was scary for me as I have a 91 bronco and they can be tricky to work with!! Mario came out and we talk for a few minutes and wow he made me feel so much better with how professional he was! Super sweet! Answering all my question with no problems!! They will be my forever company to deal with!!!
My technician Rickey was knowledgeable and so so kind. He went to extra mile for me while installing a new glass windshield on my Jaguar. This car required some TLC and re-calibration. He was awesome! Thanks again Rickey!
Being a senior citizen and never experiencing a broken windshieldbefore I was very satisfied with Ideals Tech William R. who answeredmy questions and did an excellent job installing my windshield. I wouldnot hesitate to call him back should the need arise. Order #85336
This was my First time having to replace a windshield and a few acquaintances of mine recommended Ideal Auto Glass. They were very quick to get back to me and schedule an appt. even did everything with my insurance so I didn’t have to, which was great! Technician that came out (Mario) was very professional and polite, and he explained everything very well. New windshield was installed within 25-30 min and I was able to go about my day! Highly recommend this company!
I want to say thank you to Rickey, who serviced my vehicle on 10/14/2021. He replaced my windshield in a timely manner and made sure not to damage any part of my vehicle. I enjoyed getting to know him while he completed the job. I highly recommend him for all your customers.
Mario worked incredibly fast and did an excellent job. I would definitely recommend him and Ideal Auto Glass to others.
I had a front drivers window replaced by Rickey & William this morning, and not only were they in time and did the whole process quickly, but they where extremely friendly and professional. They took care of my vehicle as if it was their own and made sure everything was functional before they left. I hope I never have to replace a window again, but will surely call this company if I have to and will recommend them every chance I get. Amazing experience with them and with Ideal Auto Glass! Thank you!
My technician was very professional Got here on time My windshield looks great His name is Ed Thysell I highly recommend ideal auto glass He was great 👍
I took a rock to the windshield that left a crack the size and shape of the flux capacitor. I deal dispatched William R. to my office. He called to let me know he was on his way and once on site he told me it would take about 30 minutes to replace the windshield and he was correct. What great customer service from this young man.
I had my windshield replaced, and I was very impressed by everything. The technician, William R, let me know what time he would be here and was right on time. He waited patiently for a few minutes when I had to move my car into the driveway, and then handled everything while I was working. He did a great job and was quick, efficient, and polite. Overall, it was a very seamless and easy experience. I’m hoping I don’t need my windshield replaced again anytime soon, but if I do, I’ll use Ideal Auto Glass again.
We were very impressed with the quality of the windshield, and quality of the work! Our technician Jonathan was prompt, professional and very courteous. The complete install could not have gone better, absolutely recommend! Thanks Ideal for putting our worries at ease.
William and Ricky were great! I have an uncommon car and they were very professional and careful. They didn’t mind me hanging out and watching while they worked either. The job was very well done and I would definitely use Ideal Auto Glass again.
My technician Mario was very professional and thorough. Would definitely use this company again. Highly recommended
The whole process was easy. I called and they took care of the insurance and came out to my house to replace the windshield. Thank you William and Ricky for getting the job done today. We appreciate it!
Great company, very fast and job well done by William R.
Rickey did an amazing job. He made sure I was satisfied and informed during the service. I wouldn’t recommend anyone else. Thank you!
Whats not to like? From Briana in the office, to tech William R, the replacement in my driveway was seamless and everyone was SO nice. Would never go elsewhere. Great place of business, professional and efficient. Thumbs up! 👍
William R did an excellent job installing my new windshield. He was very courteous and profesional and answered any questions I might have had
I reached out to several windshield replace businesses and no one even called me back. I asked my insurance company and they connected me with Ideal Auto Glass. They reached out to me immediately. Very professional, accurate, and they replaced my windshield the very next day at my job site. Rickey and Levon were my installers and they were exceptional. They did the job very nicely while I was still busy at work but were understanding and respectful of my time. I highly recommend Ideal Auto Glass to anyone, Especially Rickey and Levon.
William and Rickey did a good job and were professional in their actions and communication. I am pleased with their work.
Great Service! I would definitely recommend them to friends and family.Ricco called before arrival and on time. He went right to work and my windshield was quickly and expertly replaced. My SUV looks great!
Ideal Auto Glass took care of my windshield replacement after a rock hit it. I am so impressed with this business. From the moment they called me to schedule.... to the time they replaced the glass ...the service was amazing! Mario & Jonathan performed the service and they were terrific! On time, prompt and efficient. I highly recommend Ideal Auto Glass and will certainly use them again if I need it.
Rickey did an amazing job replacing my cracked windshield. I actually like it a lot better than the one I had before. He was very polite and professional and provided a very good experience. I would definitiely recommend him and this company to friends and family.
I was happy with the service. They came out to my place of employment when they said they would. My windshield looks like new and Rickey was great about notifying me on his arrival and when he was finished. I would definitely recommend.
Scheduling was very easy. A reminder was sent the evening before anda phone call when the tech was 15 minutes out. Rickey, our installer,was on time, very pleasant and professional. We are very pleasedwith the service and quality of the replacement. Will certainlyrecommend Ideal Auto Glass .
We had a great experience today with Rickey replacing the windshield on our Toyota 4Runner. I appreciated the call ahead with a realistic arrival time. He was very courteous, professional, and efficient. Will definitely use Ideal Auto Glass again if we need it!! Side note: you should give your guys some pop up tents to use whole working in this Florida heat!!
On time, efficient, professional. Tech William R. was all of these. Excellent service.
Rickey did a superb job removing and installing my new windshield. He was very professional and courteous as he worked effectively and efficiently completing his task. Being that this is the first time that I have worked with Ideal Auto Glass, I definitely recommend their service to anyone in need of auto glass related repair and will use their service for future glass related issues.
Mario & Levon were great. Arrived on time, notified us prior to arrival. The ladies in the office are fantastic too. They explained what had to be done for our insurance and kept us updated throughout the process.Thank you all so much.
My tech, William R 0rder # 84761 was very professional on time and great service would highly recommend .
Very pleased with the work that William has done. Respectful, reliable, and good at what he does. I would definitely recommend William to replace my windshield if it were to break again. Thank you ideal auto glass.
My whole experience with Ideal Auto Glass was superb. The representative who helped me schedule was polite, friendly, and very helpful. Mario replaced my windshield and was able to transfer both my sun pass sticker and my oil change sticker too! He was super friendly and he made a stressful situation way less stressful. I highly recommend Ideal Auto Glass, they are wonderful.
The installer William R. came to replace my car rear window yesterday and did an excellent job! Thank you!
Mario & Levon Did a great job on my F-150. Neat, Clean, Efficient.
Rico and Levon did a phenomenal job replacing my windshield. Doesnt get any better. Thanks so much for the outstanding service.
We have used Ideal Auto Glass multiple times now. Rico and Levon were here today to replace one of our windshields. They have always been on time and super friendly and courteous. Best experience we have ever had with any sort of auto repairs. Thanks Guys!
I had my windshield replaced by Ideal Auto Glass, and I received exceptional service from everyone involved in the process. From the customer service representative (cant remember her name, sorry) to the installation crew (Rickey and Levon), it was a pleasant experience. Rickey especially stood out for going the extra distance to provide excellent service. I had to run an emergency errand during my original appointment time, so I asked Rickey if I could postpone the appointment by an hour, and he went out of his way to make it possible (all while being friendly and professional the entire time). Thank you for the fantastic service, Ideal Auto Glass, Ill be returning if needed.
Ideal auto was cooperative with my schedule, and very easy to work with. They were willing to work with me and were very respectful and professional when. Mario was timely and efficient!
Very professional. Mario, the technician, was awesome and very fast! I would recommend this business to everyone that needs their windshield replaced or repaired.
Rickey and William were very friendly and efficient and overall provided a great experience replacing the windshield of our work truck.
Rickey was punctual and professional. He wrapped the job up quickly in less than 1 hour. Everything was smooth!
Chipped windshield ~Outstanding service done in record time. Everyone was super nice and the place was immaculate!
William R did a fantastic job on my windshield! He even repaired a chip I didn’t know i had. Thanks for sending me William, he is a gem :)
William R did an outstanding job on both of our vehicles. I highly recommend!
They were able to squeeze me in at last minute for a Saturday appointment. The tech Rickey was very professional and informative. Walked me thru from the beginning to end. Showing every little detail from pulling off the glass, removing brackets, putting the glass backon. I would recommend ideal glass to everyone who needs windshield replacing or auto glass replacing.
Very Professional. Rico called ahead to say he was on the way. No mess to clean up after finished job.
Ill be honest when Safelite told me they were sending another company I was a bit unhappy. Ideal Auto Glass Installer Adam called ahead of time, was prompt, personable and professional. All my worries about a quality glass replacement were put at ease. Thanks Ideal Auto Glass!! Order# 82304
What a great company! Fast & reliable customer service!
Richey called ahead, kept me informed of his arrival time. He noticed that the windshield that was provided did not meet his standards so he got a different one and came back the same day to complete the repair. He and his assistant did a great job. Job# 82718.
Mario arrived on time and was extremely professional. He replaced the windshield quickly with no problems. Glass looks great!
Technician Rico replaced the windshield really fast and did a great job, thanks!
Mario was on-time, friendly, efficient, and. very capable. We were impressed. I had saved Ideal tel # in my contact list from the last window repair and I am glad I did.
Service right to your door. I was busy at work but William and Richey communicated with me every step of the way and the job was completed with no hassle at all. Thank you.
Mario did a wonderful job! He arrived on time, was prompt, and courteous. Would highly recommend!
Ideal Auto Glass was outstanding from start to finish. The lady that set up the appointment for the installation of my windshield was pleasant, thorough and patient. Rickey, my installer was punctual, friendly, professional and did a phenomenal job. He is definitely an asset! Hats off to Ideal Auto Glass for making this situation simple and painless!
I had my windshield replaced. Mario was the technician installer, he did an awesome job, and is very professional, knowledgeable, on time, and friendly!!! He definitely deserves to be getting paid well!!! Take care of him, hes an employee worth keeping for the long haul.I just had the windshield replaced today 2/26/21 order #79629, so well see how it works out for the days to come, but driving on highway 95 these days is crazy with many of the different vehicles kicking up debris etc. is not so easy to avoid sometimes.
Window looks great! Rickey came in did his job & i love it ! Appreciate it very much!
Mario (82681) came and took care of our windshield this morning. He was quick, kind, and professional. The windshield looks great. Thanks for doing such a great job!
I was very satisfied with RIckies service and professional service. I highly recommend this company.
Rico called when he was minutes from my house. He did a great job replacing the windshield on my Saturn Sky. Done in 30 minutes as promised.
Found this company through my insurance company and saw they had very good reviews. The tech Mario called when he was on his way and arrived shortly after. He was professional, personable and great with my toddler who was half way interested in watching what he was doing. He did a great job and it looks like new. No complaints.
Mario and Levon were punctual and explained the process. Great employees and super job!!!
They were very reliable and conscientious about their work. Rickey did a great job!
Rickey was fabulous! He called before he arrived like I was told, he was very friendly and looked like he enjoyed his work. Thanks Rickey!
On 03/16/2021, Mario and Ty from Ideal auto glass were here to replace my cracked windshield. I have no words to describe the professionalism and excellent high quality job they did in my Toyota 2020. If you have any problem on your car glass, I recommend you to call them.Thank you
Our installer Rickey did a phenomenal job while providing excellent customer service. He was punctual and thorough. I highly recommend Ideal Auto Glass.
Mario Did an excellent job with not only his professionalism and quality of work but also his friendly personality! It now looks like I have a brand new car! He Also gave me helpful recommendations for my car and the area ( Im new to the area) Definitely highly recommend !
Rickey was on time and very professional, did a great job installing windshield! Would recommend Rickey and Ideal Auto Glass to all friends and family. Thank you.
Rickey and Ty were incredibly efficient, polite, professional and easy to work with. They made the entire process feel like a breeze, and made me feel like my car was in very good hands. I would certainly recommend them to anyone needing auto glass work done. Thank you!
The company did not waste my time. They called to be very clear of the timing and process to replace our broken windshield. They hit the mark and kept their word on everything. It was a great service from the installer, Rickey, who also did not waste our time. He came, did his job, cleaned up what little mess he had made with the old material etc and was finished in Forty five minutes.
Great experience with this company. Technician (Rickey) was on time, called ahead to let me know he was on his way, did a great job answering my questions and installing the glass. Would absolutely recommend them.
William R replaced my windshield and it was the best and easiest experience ever! Very happy with the results!
First time using them and I am pleased with the work that Adam did on my vehicle. Adam was very knowledgeable about his craft he was also very informative. It has not rained yet, so I dont know if it will leak or not, but I am very confident that the windshield was replaced by a true professional!
Great service by William R, great communication, punctual and great attention to detail and accommodation. Highly recommended
William R. with Ideal Auto Glass came out and replaced my windshield and he was polite, and did a great job. He was done in 30 minutes. Thanks William.
I had a cracked windshield that needed to be replaced. Ideal Auto was able to give me an appointment the same week in which I called. While the 4 hour window of time for arrival is a bit much, the technicians called when they were on their way to see me. I was very pleased with the customer service and the techs with whom I dealt. Mario was informative and efficient with the installation. He informed me that the bottom molding was crumbling and needed to be replaced, but the part would need to be ordered. He completed the install and I was scheduled for a second appointment the following week. On the second install, Carlos was my technician. He was also informative and efficient with completing the work on the installation of the windshield molding. Both Mario and Carlos were friendly, informative and professional, which made for a great all around experience with Ideal Auto Glass. My windshield looks great! Thanks guys!N. Lomax
The technician Mario gave me excellent service! He arrived within 30 minutes of the open window time, unlike other companies making you wait all day for their services. He was very professional, knowledgeable and got the job done in a timely manner. He went over the do and donts of the first 48 hours of the new windshield. And I must say my windshield looks great and I am very pleased with the services he provided. 5 stars!
Everyone was very professional and kept in constant contact. Thank you for your promptness and new windshield.
Mario was professional and prompt. He had the windshield replaced in about 30 minutes and it looked like new. I wish all my service contacts were this easy and competent. Great job Mario !
Just had my windshield replaced by Ideal Auto Glass. Jonathan called with with an eta on point. He was friendly, professional and quick. Best service ever received thank you Jonathan.
I contacted this company over the phone and they asked me questions to determine if the windshield needed a repair or replacement. It was determined it needed replacement, and they set up an appointment with me that worked with my schedule. The Technician, Stephen Mathis, was early to the appointment, and did an excellent job at replacing the windshield. It is such a great job that you cannot tell that the windshield has been replaced. I am extremely happy with his work.
I have used Ideal Auto Glass out of Sarasota a few times over the years and they are by far the best. In my experience, they are more effective, friendly, highly skilled, and professional. I seek them out every time. Another great job today, repaired a chip in no time, thank you Stephen and Ty! Professional, courteous, and top notch. Please keep these guys around IAG! Many thanks.
We used Ideal Auto Glass through our insurance company when my wifes windshield got a crack in it. They did everything we could have asked for when what seemed to be a simple replacement threw us all a couple loops because of Audis windshield and software. Our technician (Stephen Mathis) came out on time, very friendly and personable and completed the replacement quickly, quietly, and took the time to make sure everything was right for us. Ideal has helped bridge the gap between Audi and Insurance throughout the process, I would recommend them to anyone.
Mario, the technician, was very professional and did an excellent job! Very personable!
Mario did a fantastic job replacing my windshield. He is professional, courteous and his quality of work is outstanding. I highly recommend Ideal Auto Glass!
Rickey was my tech. He arrived early, gave me an update call when he was close to my house and did an excellent job replacing the windshield. Friendly, knowledgeable and he was in and out in an hour. Highly recommend!
I have two windshields replaced within four weeks. One by William R and the other by Ricky. Both were done within 30 mins and left the dashboards cleaner than when they arrived. Way to go!
Extremely happy with Ideal Auto Glass!!! Mario and Levon were very professional and proficient!
Adam Stone was my tech today. He was very professional, friendly and completed the job quickly at my place of work. Thank you for the wonderful work you did Adam! I will definitely recommend the company. Happy Customer.
Stephen and Ty were super professional, very friendly and even checked my car for additional chips in my paint. They called half an hour before they arrived and did a great job on my windshield. I am super happy! My windshield looks great!
I have used Ideal Auto Glass a few times now and they always hit it out if the park. Rickey and Mario installed the glass on my truck and did an excellent job. The company was very professional and got it done very fast. If you are unsure to use them don’t be. They are the best hands down.
Mario was absolutely amazing! He communicated well, worked quickly, and was very professional as well as friendly. Maritza was helpful in scheduling also! Highly recommend for any repair needs!
Great service from the technician who worked on my car, Mario. Courteous, on time and quality work. kudos to ideal auto glass!Wanted to add another comment about another technician who came over and advised that I may not need to change out my windshield. It’s not obviously cracked or damaged but I did have some water seeping through that seemed to come from the windshield . Ed suggested I check the sunroof drainage to see if that is the issue. Great advice even though it may result in a “lost” job. Not really. I’ll always look to ideal auto glass and would recommend them to my friends and acquaintances!
I had my windshield replaced by Mario and Dan today. They were on time, went where i has, and did a great job. I have had my windshield replaced twice by Ideal Auto Glass and would definitely use them again.
Mario was efficient at his work. He worked quickly, and installed the windshield in my vehicle at a satisfactory pace