I had an apple iPad broken screen replacement done here. Even though Apple customer care advised me against it saying it will be third party one. After repair, take it back home and immediately center button acts up. After few presses on center button, it gets displaced and then screen loses touch response in some places and lines show across the screen. Take it back to the store and they say screen is broken and cant do warranty service. Overall lesson learnt is, do not trust these guys (guy named Mark) for repair(not very professional) and never do third party stuff with Apple.I am writing this after generic response from the owner.I was at store with the device. External damage to the screen is what store guy assessed with no cracks or any physical damage to the glass screen. My question, how can LCD break without any damage to glass outside. These are all stupid reasons to avoid warranty. Do not promise something you cant keep.

Great price. Wonderful service. Battery in-stock for my iPhone 6S plus. Dropped it off, got lunch, came back. All done. Super easy. Super friendly.

These guys were more than helpful. I really appreciated the time you all took out to help me with my car and keys. My new fav battery store😊😁 Great customer service

Excellent customer service! Took my flashlight into store to see if they could remove a battery which was “stuck” inside the flashlight. Three employees tried to remove the battery but it was hopelessly stuck. They wouldn’t give up trying until I told them they had spent enough time trying to help me.

Excellent service and staff! Price was reasonable and they repaired our broken iPad quickly and perfectly. Would definitely recommend this place!

Great customer service !!! My phone screen was fixed in a timely and efficient manner!!

Have always had great experiences with the store. Todays pickup was ready and as I walked in the staff was able to recognize the core return I had and knew what battery I was there to pick up even before I got to the counter.

I was so frustrated that my ipad air 2 would not stay on. I called apple several times and they said they would charge me over $300 to repair. I had given up until I was reading Nextdoor neighbor. Someone posted how happy they were with Batteries & Bulbs service and the variety they offered. As a last ditch effort I emailed them and received an email back that in fact they would replace the battery for $99.00 and it was in stock. They even gave me $10 off. I scheduled an appointment and took the ipad in and they replaced the battery and my ipad is working wonderful.

Very help! Had what we needed and put it our fob. Life time warranty cant go wrong there!!!!

Avoid this place- not professional at all. Review RE: iPhone repair.My phone was the victim of water damage, and I didn’t know if it could be fixed. I left my phone with Sergio at the store, and he confirmed that he would call me to let me know if it was fixable before they fixed it, and to confirm the cost. To be clear, I went here because they have a 4.8 rating. I regretted it for two reasons:1- They didn’t call me to let me know it was ready. My phone was obviously dead, and they had it at the store since I turned it in to get fixed. They had taken down another number to reach me once they figured out if it was fixable, but they didn’t call it. Instead, when I came to pick up my phone, I found that they had called my phone (that had been dead, at their store). I was waiting for their call, but instead I had to reach out and check in.2- The worst part is that they fixed it before they got ahold of me. What if I didn’t have the $310 it took to fix the screen? I was honestly thinking I may just get a new phone if I was going to spend that much to fix it, but they forced me to do just that. There was a possibility that it was just the battery, which would only cost ~$30 (I was hoping this was the case), but apparently it was the screen. I even made sure that they would call me before they fixed anything, and they confirmed various times that YES, they would, and that they would confirm the cost. They did not, and they are lucky I had that money.Go somewhere else with your business. I wish I did.

Not only did they have the battery my watch needed, they replaced it for me. They were very nice and made me feel like a valued customer.

Very efficient and friendly service. Honest business - confirmed my home alarm and swapped out my purchase for a cheaper smaller unit I needed. Very impressive. Follows all CDC recommended protocols for being safe. Hope their business takes off more! Kudos.

Customer service was the best.... they were able to help me out quickly and accurately.... honestly it has been the best customer service that I have experience in a very long time

I needed my phone fixed. Shattered screen on a Samsung note 10+ . Fantastic staff, quick service. I am 1 happy customer!

My iPhone screen went completely black. They told me one fee they’d charge and stuck to it. They’re fast and honest

Outstanding customer service; polite, professional and extremely helpful! Excellent experience!!

I have been going to Batteries+ for years. Always have in stock what I need and the staff in my local store is great. Very knowledgeable and friendly.

I was pleased with the service received but I DO NOT like to give recommendations, BUT I went to this store, when my Fiat told me the key battery low the service associate Mark checked my battery, graciously explained that the battery was low but still could be used. I was please with the option but wanted it done, personally the lifetime install option is a winner for me since I have arthritis so getting it open and closed would be impossible. In summary, great service, product needed was on had and good price.

Had my cellphone glass replaced there,very low quality glass,nothing compared to original, it scratches very easy just from fingers,very unsatisfied

Staff at the store was very helpful. Fellow Veteran also thanked me for my service when he noticed I was wearing a hat that said Army on it. Very helpful and courteous.

My phone screen was repaired quickly and they did a great job. The staff is very knowledgeable..

Extremely fast and helpful. Went in to get a new back cover for my phone and I was leaving with a fixed phone less than an hour later. Friendly and helpful staff

Excellent prices and service.

Convenient location and very friendly helpful sales associates

I love this place- always so friendly. Mason changed my watch battery today really quickly+ was also very helpful about a couple of the products avail in the store. Great place for gifts!

Super helpful staff! The lifetime batteries for my car key fob is a great deal.

Fast and easy.Called with questions and Mark was very knowledgeable.

Friendly help full. Veterans discount . Fast service

Great service, best place to get UPS replacement batteries.

The service we received was excellent! the gentlemen there were so nice and helped us to understand our options and the process of programing our key fob, they even checked to see why our old fob wasnt working.

The gentleman who assisted me was very helpful and knowledgeable. He also led me through the battery warranty and what to do should anything happen later on. I would definitely recommend.

Sales clerk was very polite and knowledgeable.

Mark Schultz is always great! He is hands down one of the best customer focused employees of any business that I frequent. Mark’s knowledge is top notch and goes the extra mile. All the staff at this store are friendly and helpful.

I chose Batteries and Bulbs, because of the online reviews.From the moment I walked in the door until the moment I was walking out; Chris was welcoming, polite and knowledgeable. He made sure to share sales that were available to me if needed. He added a little humor to the visit as well. Thank you Chris for a quick, hassle free visit to the store. I came to this establishment because it was close. The main reason; I needed a watch battery replaced. I might have been in the store a total of 6 mins. This store is stocked with pretty much any kind of watch battery you can think of and many more items. Great place! The parking lot is equipped with handicap spots. The store itself is clean and bright. Thanks to Chris, Ill definitely be back! 👍

Excellent service. very courteous

For batteries much better selection and advice than your local auto store.

Mark at batteries plus was so helpful in ordering and reprogramming my car fob excellent serviceHighly recommended

Mark is very knowledgeable, always fixes my cellphone on time. He repaired 3 of my broken cellphones and all of my familys cellphones as well.

Good customer service and prices.

Great service had the batteries that i needed. In & out in short time.

They always seem to have what i need.

The gentleman at the counter has helped me several times in the past. He is very knowledgeable and friendly. Always greats me, making me feel welcome. Im wish I remembered his name. Young, dark hair and dark eyes.

Great, prompt service and friendly technicians. I have been here several times for car batteries, car fob batteries, and other items.

I very rarely submit reviews...but this is an exception due to the unprecedented service. I needed some specialty batteries for our electronic equipment. I needed them asap so I stopped in the store and asked specifically for an 18650 button top 3.7v 2600 mAh battery. They sold me 8 and I was pleased to find them. I opened up 4 of the batteries, charged them and when our technician installed them we found out the lid would not close as they were just slightly too large. This is where the customer service comes in: I went back to the store spoke to Mark, and showed him my problem. He said yes, this has been a recent problem. In the 18650 model there are a few different sizes with just a small few mm differences. I asked he would refund my un opened batteries and he said sure. Then I told him I need the correct batteries right away. He then pointed me to a local competitor that had the correct matching size. At check out, Mark then offered to refund my money for the opened batteries as well. I was a bit shocked but super thankful. It was not his fault that I asked for the wrong batteries...but he fully refunded me and helped me find the correct ones. This is the kind of service you dont see often...that I truly miss....thus why I am filling out a comment! THANK YOU MARK and your team at Batteries Plus Store 441 in Sanford!

Great customer service,had what I needed,and had the best price! Thanks guys!

Gate opener wasnt opening the gate. my husbands brings it to batteries and bulbs for battery replacement. It wouldnt open the gate because battery Tyler put was dead. went back to replace. Tyler tested the battery and said was fine. Still not opening the gate. Batteries and bulbs wont refund. my money doesnt grow on trees unfortunately. no doubt Tyler was very courteous.

The employees were very nice and worked quickly to replace the batteries in my clients wheelchair.

They accomplished the near impossible...I had a shell of a key fob and and an old one that I needed to swap the insides from old to new. Mark took the herculean effort to make everything fit, and after 30 minutes he was finished. He wasnt happy, because the key wouldnt swing out when the button was pressed...but he showed me the workaround, which isnt too bad. When I asked how much for his efforts, he said no charge. The only way I could think to really pay them back, was a great 5 star review.

Matt was a great person to help,so kind,very thoughtful. Check out batteries Plus,they sell key fobs and do the programming for you. Have lots of things I would never have thought about. I went in for a new cell phone battery. Will shop here again.

Nice people 👍

Great first impression followed by awesome service.

As always. 👍 great 👍

Very courteous and professional. My note 8 screen was cracked from me dropping it down a flight of stairs. I called the store, they had the part and said it would be about an hour to an hour and a half to fix it. Outstanding turnaround time I was very impressed and my phone looked like new. Thank you again.

Sexist. No idea how car batteries work. Slow and incompetent. I understand the warranty process. Clearly there are dead batteries and batteries that won’t recharge. Runs their business poorly. I have had several cars and have had several dead batteries. I’ve never had a battery I wasn’t able to recharge myself. Will never recommend them to anyone again. Luckily I don’t charge them for the towing fee. Ignorant men run this store.

Good place to get different types of bulbs, but somehow they didnt have the type of bulb I wanted twice. Thats why giving 3 stars

Associates were very friendly and helped me with the right battery for my car.

Great service and prices

Employees were polite and fast. No issues with them, but I ordered (2) Duracell batteries for 37.79 ea. And when I arrived they gave me (2) Power sonic brand batteries. I looked up the battery on line and quickly found it for 22.95Bait and switch??

Excellent customer service. Mark S. was informative about my phone screen being fixed. Satisfied with the timing and quality of my fixed phone. Highly recommend.

Great service, quality battery and fair price. Chris went above and beyond for us.Thank You !

Very courteous and professional service. Very pleased.

Quick, easy, friendly is how I would describe my complete buying experience from the phone, online, and in store. Thanks

I had been having a battery issue with my iPhone for months. It would not hold a charge. I found store online and was able to get an appointment right away. Took about 15 min total to get new battery installed and I am back to keeping a charge. Service was fast and friendly.

Always helpful and great for businesses.

At this location the gentleman working there were extremely professional polite and friendly

Easy to find item on line, very easy to place order. Got email confirmation, got call when item was ready to pick up and got email. Went in gave my name, they went out back got my oder, double check with my original bulb, asked if I needed any batteries or anything else.

Used to work here, co workers were great simple job but there arent enough words to describe how awful the manager is.

While they have fantastic selection, their prices are a little on the high side. Its cheaper to just go with Amazon, but in a pinch they are pretty good. I would come back.

Took my iPhone 7 in for a new battery as the original wouldnt even stay charged for 1/2 a day. Appt process was easy (online), in store replacement was quick and you cant beat a 6 month guarantee on a battery! Great job!

I enjoy the customer service and honesty I have bought number of flashlights and will continue to

The owner is great and friendly but his staff especially Mark they are rude. I personally won’t go back because of how Mark made me feel.

Bought a camera that happened to have a dead battery. Went to Best Buy first and they didnt carry the battery or charger in stock. Went to batteries plus in the next plaza over and they had both in stock. They also demonstrated very nice customer service with competitive pricing.

M Schultz extremely helpful and knowlegeable. Really seemed like he wanted to help me as a customer. Very good customer service. Rare these days! Unfortunately!

Every one In the store was so friendly and helpful.

Well stocked, convenient location and very nice employees that are very helpful!

No issues on web site placing order, discount for ordering on-line, great communication via phone and email, quick order processing and ready for pick up within minutes. Many other retailers with online pickup are quite slow unlike Batteries plus Bulbs.

These guys really know their business.Ive never been disappointed when I needed to stop in for something.Especially, they do a great job with watch batteries.3-4-20This time I needed some batteries again.Mark was a great help. He helped me find exactly what I needed.Previously, Jim did a great job with a couple of watches that I had to get fixed.Today, Eric helped me on the phone with some information that I need.Additionally, my wife also loves to shop at this store.What makes her happy, really makes me happy!

I had great customer service yesterday and today. The guys who work there were very accommodating and patient with me! And they solved my phone issues and were nice about it!

Batteries Plus provided an excellent product at a competitive price. They staff was knowledgeable and pleasant to work with. I left very Satisfied with my purchase.

The guys working there were friendly and helpful. They were even able to change my iPhone 6s battery faster then the expected time. The price of the battery is very reasonable and are not refurbished.

I always get my batteries form these people. Simply the best!!

This is the best service I have ever received at a business. My Escalade battery died and I came to Mark to help out and not only did he give me Great service, he went above and beyond to get me back on the road. The booster I bought wasn’t charged by the manufacturer and I had taken an Uber to and from the store. I called mark and he sent one of the employees Tyler to come and get my car running. I then returned to the store and in 95 degree heat, Mark changed out one of the most difficult batteries to change. I am now a customer for life. Thanks Mark and Tyler.

Friendly warm experience technician knowledgeable and professional. Quality or work was excellent.

Mr. Coffey helped me replace a battery in my electronic toothbrush (no easy task) and I was so impressed with his talent and professionalism that I wished I had a million dollars to gift to him Great job!

I went, they fixed, I left... perfect!!

Do not go here. They are rude and wont honor the agreement. Get a battery at walmart your better off wont have to deal with BS

Good service and price friendly staff

I wish I knew I could get my iPhone repaired here sooner:)The staff was very friendly, resources and speedy! Thanks!

I would recommend this store to anyone who is in need of cell phone repair. Great customer service! My s8 plus is like new again, and I didnt need the USB port replaced, just cleaned. The glass screen looks like it was when the phone was new! Thanks again for the great service!

Best place for shopping for your battery,car,.motorcycle or any battery you need

The service was great and really helpful! They really helped me out with my phone repair. It works great now and was really quick.

Easy to find my battery replacement online and at a reasonable price. Needed it same day and then was able to pick it up, which cant be done through online ordering. 😎😀

Fast Excellent Service.

Great costumer service. Had the power button fixed on my phone and they did it in a nice quickly manor. even gave me a good discount coupon. if you ever need something fixed on your phone i would recommend this place. if something breaks on my phone i will try to go back to them again.

Love this store & the people that work there! They went above & beyond to help me with my laptop issues. Highly recommended!! Lisa H.

Very friendly and helpful staff as well as fast service. Great to know they are there 😀. Also have great selection of batteries including ones for your car.

I was in need of an IPhone 6S battery replacement, so I started with a Google Search and found Batteries + Bulbs was able to do this for me at a reasonable price. The store I found was in Sanford, Florida. I first noted that they take reservations for this service, which was great as my days are filled an time is very important to me. I scheduled my battery replacement for 2:00 PM. This was very quick and easy to do. As a bonus, I was amazed to find out that if I schedule an appointment on line, I would receive an additional $10.00 off my total cost! I arrived at 1:45 so I figured I would have to wait to have the process started. I was met by Jesse. He found the reservation and stated he would get right on it and the process would take about 30 minutes. It actually took about 20 minutes and I was out the door. I couldnt be more pleased and the customer service provided by Jesse was something you dont find very often. I highly recommend this store and will continue to use them for my future battery and lighting needs.

Really. Good place they were helpful

I visited this store for the first time a few days ago. I was very impressed with quality of service and the friendly staff. I needed a NiCD battery pack rebuilt and expected it would be at least a couple days before I could pick it up but they called 50 minutes after I dropped it off to say that it was ready! If you need batteries or bulbs this is the place to visit

I needed a new battery for my iPhone X. Batteries Plus Bulbs and Sanford, Florida had provided excellent service in the past. I made the right choice. Thank you.