My husband and I went into Boss Laser for a demo! What a great experience! Ken was extremely knowledgeable, answered all our questions and didnt rush us through! We have been undecided with what machine and what company to go through when we were ready to purchase. Ken made that decision easy! We cant wait for our laser machine to come in and will definitely be buying from Boss again in the future! Thank you Ken for all your help!

We love everything about Boss Laser from the machine itself to the training we received when we booked training time with Ken. He was patient, kind, and clear as a teacher. It was absolutely worth the money to learn from such an expert. We traded our entry level GF laser, and we have never looked back. If you are debating the upgrade, it’s worth it!

Very informative presentation of the use, care and versatility of the machine. Josh was friendly and fun making the training session enjoyable while learning a lot about the Boss Laser. He also provided organizational suggestions for the classroom which were very helpful.

Very knowledgeable tech support, talking to people in the US who know the machine is worth a lot. Sometimes takes longer to get a call back than I would like. Still I would recommend Boss lasers and their customer support is one reason why.

Needed help with my laser and Robert in Tech Support got me going fast. Very knowledgeable about my issue. Great customer support.

Customer service is excellent, I have yet to encounter a problem that could not be solved by Boss Lasers customer support team!Always very prompt, clear, and professional help. Highly recommend.

Boss Laser has very good tech support. I have called multiple times for different reasons and they have always found solutions for me. I have had issues with the power source of our laser engraver and they have replaced them quickly. One was sent to us that had issues in the early stages of owning it, and Boss replaced it for free when we got in touch about it. Their tech support is very helpful and they know what they are doing and talking about.

Boss Laser Tech personnel go above and beyond in service, they respond fast and do not stop until the problem is solved.

Josh made learning easy and fun. He remembered our names. He was positive, knowledgeable about his product, and responded to our many questions. He read the room and knew when to pause, sometimes before we knew it. He understood our companys investment in your product, so his training was invaluable. We would have him back for any other training needs we would have.

Josh was amazing to work with I feel like we have been friends for years now look forward to getting to work with him again

I recommend Boss to all my peers. Their support is outstanding, and helped me in many binds.

You cannot beat Boss Laser for customer service. Not just in laser world, but in business world. Hell I cant even get a live person at all from Verizon. But Boss gets back to me usually within 20 mins. This is invaluable if you are new to laser world. You NEVER feel like you ask a dumb question, or that they are in a hurry to get to next call. Boss should open a customer service training school, theyd triple company profits. Starting with Verizon employees. I bet its a great company to work for.

I put in a ticket for tech support and within 10 minutes I received a call back. Charley was patient, clear, and helpful. 15 minutes later the issue was resolved and the replacement part needed is being shipped the same day. My only regret is not calling them sooner! I couldnt speak more highly of my experience. Thanks, Charley and Boss Laser!

Our Boss laser saved us so much time creating the cutouts of the figures decorations and gingerbread house.

I was the Boss POC for our company and set up the raining. They sent two trainers out and they were GREAT! Josh and Leo really know there stuff. They were more than happy to go out of their way to help and still keep on course. The overall experience with BOSS has been Great. We purchased an HP2440. The quality of this machine is unbelievable, it is built like a tank! I am looking at getting one for my personal use just because of there support.

Leo was AWESOME he showed me all the basics on maintaining the machine and setting it up.I was able to run about any job at the end of the day.Very detail oriented and adapted to the materials I want to work with.

Boss Laser Tech Support is stellar! They provide prompt and knowledgeable support for our laser cutter, helping to resolve technical issues as they come up. Techs really know their machines inside and out.

Boss has great tech support. I spoke with Joshua today I didnt have a lot of clear questions but he was able to get me the guidance I was looking for on how I can improve my cuts on my machine, and reduce fire starting on my material. I definitely recommend them.

Boss tech support got my laser back up and running. Great Job!

I would absolutely recommend BossLaser because of their companys knowledgeable technician, Ken Trenholm. Ken thoughtfully answered all of my questions, and provided insightful suggestions to improve my lasercutting workflow process. His specific blend of expertise, experience, and congeniality are exactly why BossLaser is the company I am going with for my lasercutter investment. You could buy a lasercutter just about anywhere these days, but professionals like Ken are a rarity. His thorough answers regarding process and practical tips were all I needed to know that this is the person I will ask for anytime I call BossLaser in the future.Thank you, Ken, for a positive and great experience.

My husband and I had the pleasure of visiting Boss Laser and met with Ken Trenholm. We had some questions about hooking up our compressor and several other things. Ken was extremely pleasant and helpful in helping us understand what needed to be done and also showed us several other things to help run our business more efficiently. We also got to see the HP machine run! Thank you Ken for making it an awesome experience!

BossLaser seems to be one of the few companies that still understands customer service begins at the initial point of contact. At the risk of spelling the name wrong for the receptionist, Courtney answered the phone and was extremely nice and polite.Ashley in the sales department was very knowledgeable, friendly, and helpful. Ashley has helped guide me from my first purchase through my additional purchases and has helpful information, since she also knows how to use the laser.Last but certainly not least is Robert in tech support. Robert has put up with me on multiple occasions and never seems to get frustrated with an old guy that is not the most tech savvy person… Even in his own house. Robert is always upbeat, diagnoses situations quickly and makes the corrections that are sometimes probably operator malfunction but is too nice to say it.I know you can buy Chinese lasers for less, but I also know you’re pretty much on your own if something goes wrong. If you’re an electronics wizard and can diagnose and repair your own equipment maybe that works for you.I’ll end with emphasis on how I started, BossLaser is one of the few companies in today’s, “sell the customer and move on to the next sale” environment who still understands the importance of personal and continued contact for customer service!

Ken was so hopefully and really knows his stuff. We enjoyed coming there and doing the demo. We have also messaged him with questions and he’s been very fast and helpful in responding. Can’t wait for our machine to get here! Thanks Ken for everything!

Very enthused about the HP 5598 4x8. laser cutting sheet metal then wood on one machine is proven to be a multi tool machine for the shop. Looked at laguna, thunder laser and Aeon options - this machine surpasses them all.I recommend this machine for fab shops looking to save space and time.

Im a small business owner and trying to expand my business with bigger equipment so I can offer a wide variety of products. After looking into a few dozen of laser machines and calling throughout the country I received a recommendation from a coworker advising that Boss Laser had what I was looking for and that I need to speak with Ken Trenholm. I called Boss Laser and I scheduled a demo at their office in Orlando, FL. Upon arrival I was able to meet Ken. From this moment I felt that I was at the right place because Ken made me feel like I was already part of the Boos family. Kens knowledge and customer services was way beyond what I was expecting. He took the time to show me all my options and I came to the conclusion that everything that the LS-1630 model is exactly what my business needed. I already recommended Boss Laser to several friends and I told them to make sure Ken is available. My salesman is Stephen Keller who also has been very supportive with my equipment, emails, financial, extras and everything related to get my machine at my door very soon. I cant wait to receive my LS-1630 and start expanding my business.

The it gentleman Charlie was absolutely amazing, I am not tech savvy at all, bit Charlie stayed on the phone with me for over an hour and even went as far as deleting app off his computer to walk me through a program to fill out !!Charley is truly A Gem, Charlie is truly a (Great ) Representative for Boss Laser ..Thank you so much Charley

Charley was my tech. He was more than patient and helpful. We had just done a huge revamp on our department and I needed to hardwire all my lasers to certain computers. We went step by step and made that happen. He helped me name and make sure each laser was being read by the computer it was assigned. We did 9 lasers in all with 3 computers and we were on the phone for about an hour. Not to shabby when I am a bit rusty n the tech side of that subject. Charley made a project that I was dreading easy and pleasant. Now every time I send a job to the laser... I say Thank you Charley!! I could not have made that move without him!!Lisa @ HoltzLeather

Charlie at Boss Laser, LLC was terrific in helping me. Not only does he have the patience of a saint, he also did a great job of breaking down the steps to fixing my issue. Great tech support, Boss Laser!!

Quality product, responsive and very helpful tech support.

Stellar tech support. Very helpful and knowledgeable about the equipment. Its nice to talk to a human when you have an issue

I cant say it enough, these folks are first class!!! If I make a call, have an issue, or a question I get a response within minutes! If for some reason I need parts or whatever their on it and my parts are shipperd out right away! Thank you Boss Laser, and Darrius your an awesome Tech! A+++++

Boss laser personnel are great tech support help me out every time I needed questions answered and ken did an awesome job on the demo

We had a demo last week of a CO2 laser with Boss. We have a fiber laser and have a need for a CO2. There are similar lasers out there that are comparable if a bit more expensive but Our experience with Ken firmly made our decision to invest in BOSS. We believe in establishing long term relationships and we feel comfortable that Ken will be there to help us moving forward

I was very pleased with Robert from the Boss Laser Tech support team. He was very helpful

Excellent service, I love it when I have a problem with lasers, they always help me. I dont feel alone. I do not regret having selected them boss Laser Machine

We are beginners, we were oriented by Ken with exceptional attitude

Tech Support is very helpful and friendly.

We flew to Florida to go to Boss Laser and met with their team in person. We were treated top notch and Ken did a Great! Great! Great! job in giving us a demonstration. We purchased the Laser and are waiting for delivery. Thank you!

Josh was a great help getting everything taken care of! Really knows his lasers.

These guys are outstanding, and Charley, who helped me, is THE MAN. Were new to this and he walked me through everything and even took care of me with an issue that wasnt even Bosss problem. 5 Stars!!

We had a great demo experience with Ken. He walked us through the wide variety of different features the 24x40 has to offer. He was transparent with his reasoning and recommendations behind the questions we had. After the demo, we realized these lasers are capable of so much more than what we could have imagined. Thank you Ken for the great discussion and walk through, and thank you Tony for a great sales experience. We look forward to our laser arriving in the next couple of weeks here in the Midwest!

Robert one the techs at Boss Laser took his time with help me a technical challenge. Appreciate the excellent service.

Josh was amazing. Very patient and knowledgeable. Great guy.

The team at Boss Laser, especially Robert in Tech Support, have been amazingly helpful. Their lasers are bullet-proof, affordable, and have been a great addition to our design lab.

Great product and support. I have the HP 2440 and engrave cups and flat items!

I have had a great experience with Boss in Sanford. Ken Trenholm provided a great demo of the machine capabilities. Ashley helped us through the sales process and we also have Ken coming this weekend to help with our new setup. Great company and people to deal with.

Can’t say enough about the customer service and the training we received with Ken Trenholm. He is such a nice guy and clearly loves working at Boss Laser and they clearly stand by their products. . We had an issue during our training session while trying to learn to use the chuck rotor and the chuck rotor stopped working, he was immediately on the phone with the shop, drove over and brought us back a new one. Who does that ? Ken and Boss Laser! Ken stayed and answered all of our questions until we couldnt think of anything else and called me later to check on me to see if I was able to get the glasses done for my daughters wedding. I hadn’t and he walked me through how to fix my issue. Glasses were completed and looked great! Thanks Ken for everything!! When I decide to purchase my own laser and stop using my brothers I will definitely be purchasing from Boss Laser.

Ken and his crew do a wonderful job of explaining the operation and capabilities of the laser. I would highly recommend Boss Laser for your choice in laser equipment and support.

Both the technicians that came out yesterday to train us on the Boss Laser were both friendly and knowledgeable.

I now have owned my BOSS LS3656 CO2 laser cutter for one and a half years and have trained several people on how to use it. The comment I’ve gotten is that it’s easy to use and understand. It’s fast and produces incredible work, engraving or cutting.Though I rarely used them, the tech support is amazingly responsive, especially the tech / builder Darrius. He knows the LS machines very well and was able to quickly help me out when I was in a time pinch. The regular call-back tech support were truly patient working with me as well. I would setup a specific time to telcon and they were always prompt.I had moved my machine to a new location and had a forklift able platform made to allow easier access without damaging the laser cutter. Even after a trip tied down in a truck, the LS3655 came back on to work without a hitch, no adjustments needed.I am considering purchasing another BOSS laser to work with while my large laser is busy. Perhaps a smaller one for small jobs.

So excited to be starting a business with my new Boss Laser. The crew there was awesome. Stephen made my purchase quick and easy. Ken was a wealth of information when doing our training. Cant thank these guys enough!!!

Had a great experience during our demo with Ken! Would definitely recommend!

Boss Technical Support couldnt directly fix my issue, but they were quick to respond and assist as much as they could. Thanks, Joshua!

Customer service is leaps and bounds above the other laser companies I’ve worked with! The consistency of this laser is astounding as well!

Josh was very thorough and helpful when he was out here training all of us.

The demo with Ken was amazing! He’s super knowledgeable but explains everything in a way that even laser dummies like me can understand. The machines are awesome, very user friendly, and definitely worth the investment. I’m about to take the plunge on a second one!

Have two different machines from them. Ken does awesome demos and Kevin took care of me on the pricing side (not enough though, it was far from free). Customer service over the last 3 years has been great!

Well we have been using a competitors machine for 10 Years and needed to expand our capabilities. However those in the business know that expansion is expensive. After researching the Big Companies, I went to a demo with a company that starts with T. All the comparisons were with other big company machines. So I asked the Reps, one looked at me like how dare I compare Boss with them. The other Rep waited a few minutes and shared that in the cutting department their machines dont come close. I really appreciated his honesty. Even my local competitors who own a Boss are impressed and pleased. Now as we wait on delivery I am excited to get to work.

I contacted Boss Laser for a demo of their FM laser engraver that I was hoping we could use for marking our products directly. We were able to bring samples of everything we need to mark, to make sure wed get the look we wanted. The laser performed better than I was expecting, and Ken, the engineer who was performing the demo, was able to show us how easily the laser could be tuned for each part we brought. Ken has may years of experience and was able to answer any question we had and anticipate questions we didnt know we needed to ask. We were so impressed, we bought the laser that day. Their sales team was professional and candid. No high-pressure sales tactics; just straight-forward business done professionally. What a breath a fresh air.

We were having problems with are laser cutters firing. Bosss Tech support was fantastic in helping us get them back up and running better than they did before.

Thank you Ken for a very customized experience. I now have the knowledge I need to make a well informed decision. Although we are not able to take the plunge just yet, I am confident that the company to go with is BOSS! Ashley was very friendly and genuine. Overall it was an A+++ Demo Experience.

The folks at Bosslaser are GREAT. Being new in the laser world I have had many questions. Robbie at tech support has been amazing. He gets right back to you and is very patient, professional and super knowledgeable. The entire organization has made this journey very easy and made this purchase well worth it.

I cant say enough about Boss.. We finally found the issue, it is the control board, which they are sending to me, even though Im out of warranty.. We spent about 3 hours on facetime.. You cant get that level of customer service anywhere..

Big shoutout to Ashley for AMAZING support through the buying process! She helped us to cut samples on our own material and really prove that the laser could do what we needed. She spent a lot of time with me throughout the buying process, and was just a real pleasure to work with. The experience with her gave me confidence in Boss as a company - Im very excited to start using our laser!

Great guys to deal with!Take their time and explain everything thoroughly.I feel we got great value for the buck, when we bought a new laser from them.Ken T. and Stephen K. make great customer service a priority.

Ken was such a wealth of information and the key component in the decision to purchase the laser. With his expertise he was able to dumb down the very intimidating process of working the laser and making us feel confident we can produce our product with perfection! He was patient, and showed us step by step, he was kind, and understanding and diligent with his time.Thanks Ken for showing us the support and sharing all your priceless experiences with us so we could grow.We look forward to leaning on you more and growing as a company with your help and support!Cheers!

After two demos and a great deal of research we have our first laser on order from Boss. Their team has been amazing to work with and the information I have learned from them, and in particular Ken, is more than I could have ever expected. I look forward to working with them for many years to come.

Robert was so helpful with troubleshooting!

We recently had the privilege of having Josh come and host a training course on our new laser. The customer experience was beyond exceptional. He was extremely proficient, very knowledgeable of the equipment and his delivery of information made this the best training course Ive experienced in a long time. Boss Laser already delivers an incredible product that is user friendly and low maintenance. Pair that with their dedicated staff and the subject matter experts they provide for training and its easy to see why this is a 5 STAR company. Extremely satisfied with this experience!

This is a great company with top-rate products, based in the USA! I purchased the LS1630 100-watt cutter and could not be more pleased with the machine and my experience with the Boss Laser company. The machine is of high quality (no cheap components), and the support staff is awesome (Ive talked at length to Sam and Aaron). They are knowledgeable, friendly, and helpful experts, who always have time for one more question. (I ask a lot of questions.) As a former rocket scientist and an author of robotics textbooks, I have experience in electronics, mechanical engineering, and 3D printing, but have never worked with a laser cutter. I cannot recommend Boss Laser more highly for someone new to this field. If you are on the fence, its worth diving in! I do have one critique, however: the manual should instruct the user to send short test pulses (with the Pulse button) to ensure that the laser is properly aligned and the focal distance is correct. (This should be done before any etching or cutting is done, or you risk damaging the lens.) Included are some images of some of my students first pieces made with the machine.

Ken was perfect to work with and showed me all the things I needed to know about the laser and the software.

Josh was very good. He was on time and professional, but also relaxed and made the experience enjoyable. He quickly repaired our machine and told me everything he was doing the entire time. He made sure I understood how to properly maintain and also use our equipment. It was very much appreciated. Josh definitely did nice work and I was pleased with his performance.

Great experience. The demo covered all I wanted to know and much more. Ken is a wealth of knowledge. This seems like a great company to do business with!

Made an appointment for a demo. They scheduled me for 2 hours, thinking this would be plenty. 3 1/2 hours later we finished up. Ken answered all my questions and some I didnt even ask. Great people, Kevin and Tony were super also. I can see this company being a pleasure to work with.

I purchased my LS3655 in 2016 after months of research. It has proven to been one of my best decisions ever. It is simple to use, dependable and an asset to our business. The customer service during the purchase was outstanding, and even now 3 years later, when I may have the occasional question, it is answered professionally and quickly. If you are looking to add a laser machine to your business, BossLaser is the way to go.

Great experience with Ken Trenholm engraving our demo parts. Our company is excited to be moving into laser engraving our partsThanks to KenMike

We recently traveled to Boss Laser for a demo and to purchase an HP-3655. We were incredibly impressed with the entire team. They were extremely personal, professional and answered questions we didnt know we had! I appreciated their honest communication regarding timeline for production of our laser. Theyve stayed in touch with us and have been proactive about offering suggestions and tips for our business.

Ken from Boss Laser was so great! I highly recommend scheduling a demo with Ken. He answered all of my questions and gave me amazing insight and tips. He took his time and made sure I understood all the information he was giving me. We sampled various items on the laser together and he gave me tips and different ideas to make sure my purchase will be a successful investment. Thank you so much Ken!

A+ Service in every respect. Many thanks to them taking the time to teach an old dog new tricks!

Had the pleasure of getting a demo with Ken today. Been thinking about getting into the business and happened to find myself in Florida near the facility. I called and made an appointment. Every person I met in the facility was fantastic. Spent about 2 hours with Ken while he showed me different engravings on materials I brought. Also met with Steve who broke down pricing for the machine I was looking at with all of the accessories I wanted. If you get a chance I highly recommend going and working with these 2 guys! Because of Ken and Steve I will be making a purchase with Boss Laser!

Fantastic customer service! Anytime weve needed assistance, theyve been there for us! The support staff there are awesome! Everything from setting the machine up, to replacing pieces and parts, has been a wonderful experience! With us being located in Honolulu, theyve made sure to take fantastic care of us. Their machines do exactly what we need them to do and weve had nothing but fabulous experiences with them! Thanks Boss!!

Boss Laser was able to work with my organization through the COVID-19 crisis. Their Technician Josh was amazing. As supervisor for my Airframe Department I heard nothing but praise for the training. My guys seem to have a great understanding of the software and the laser equipment. He also pointed out how our laser was misaligned. Trustworthy tech. We will be doing more business with you guys in the future. Thanks again Josh and Boss Laser. Stay safe.

We had a great experience at Boss Laser!! Our sales rep Steven was very informative on all our questions! Ken was extremely helpful in our demonstration! I brought some different materials to try and he explained how and why you do each material in great detail!!!I am looking forward to a long term relationship with Boss Laser!

My husband and I had a wonderful experience at BossLaser. The appointment was easy to make, and the demo was perfect. Ken made it really easy to understand how the machine worked and how we could make it work the best for our business. There was never any pressure from Frank, our salesman, just great information. We were both really impressed with the business from start to finish and we look forward to getting our BossLaser machine soon.

Great Technical support. Eddie had us up and running in minutes diagnosing a setting error. Thanks!

We were looking to purchase a laser to grow our business. We are new to lasers so scheduled a demo with Ken. He was extremely helpful and took the time to explain everything we needed to know in great detail. We were so confident in their customer service and tech support that we now have a new Boss laser in our tool chest.

I was directed by a friend to speak with a gentleman Kenny about having some items engraved. He was very knowledgeable and insightful. He explained to me about all the engraving work he had done and even showed me pieces he had done. Needless to say I was sold I had a few pieces engraved. My expectations did not fall short thanks to Kenny. He is a great asset to your company.

I wanted to add a new service for my customers and decided to buy a Boss Laser machine. I went in and did a demo with ken and he was incredible! Not one question he couldn’t answer had the answer immediately!Great sales team and great machines, can’t wait to make more purchases!!

Go to trust pilot for honest reviews

Josh Kang was exceptional in the training for the LSR machine. Would highly recommend him for any service.

Amazing customer service before and after the sale. I have been around the block a few times purchasing various equipment in my career and I can say it is refreshing to find a company that puts an emphasis on the customer satisfaction and support. Though I am an experienced laser user, I found tons of useful information via their web site and their YouTube videos. Any questions I have had were answered promptly and professionally. I recently had an issue with a support part on the laser causing an issue with its operation. I emailed their customer support and within roughly an hour, I had a response and it wasnt an automated well help you when we feel like it no, it was here is what we think and here is what we want to do to help me get my laser back in operation.You cannot put a price on having people who take pride in their product and service. The folks at Boss Laser are the real deal and you will not go wrong or regret giving them your business. I know I will be buying from them again without question! Besides their service, they have a reliable, high quality product at a competitive price.I was not compensated in any way for this review. I own a Boss LS 3655 Laser which I use almost every day.

JOSH is a HUGE reason to go with BOSS for your laser and I did not even know it until he came to train me. He arrived exactly when he said he would (8:30am) and hung with me and taught me until 5pm when I told him I thought I was set. He would not leave until I was completely comfortable with what he taught me. He went over everything I asked him to. EXTREMELY respectful and able to put things in terms I could understand being completely new to the laser world. Just an absolutely great enjoyable experience.I also just have to give a shout out to his brother Robbie as well. Robbie is the tech support manager for BOSS. I had some trouble after setting up my machine and Robbie took wonderful care of me and made everything right. Thank you Robbie you and your brother are doing great things for this company.I can not say enough good things about my experience with BOSS. From the initial email I sent inquiring about lasers to purchasing my machine to tech support to training. These guys care and they want you to succeed.

Well earned 1 star rating thanks to the third rate sales team. Customers love being treated poorly right? Bought both a fiber fm 30watt and and co2 150watt laser... thanks... Our FM 30 watt laser has been a paper weight since the day it was set up! So as soon as the laser stops working I call customer service who was able to identify the problem and sent a replacement part which is the fiber source... that didnt work. So laser number 2 was junk and required me to crawl around on the floor for 2 hours unhooking and hooking the new one up and now they are sending a new source instead of coming out to fix the screw up themselves sending me an older modle source that will not fit its mounting holes with no idea if this will fix the problem. The customer service from the sales team is hand down the worst I have ever seen.

Our company did not have much knowledge of laser cutting, but Boss Laser was able to guide us and walk us through the process. We opted to have the training. Josh was our trainer and was great! He answered all of our questions and made sure we were comfortable every step of the way. We finished training early, but he stayed to assist us as we tested cutting different material thickness and designs. He did not rush us and was very helpful!

We recently upgraded our current laser to a larger machine. We had the pleasure having Josh return as our technician. Cant say enough positive things about how he handles training and setting up the machine. 100% knowledgeable about the machine and goes out of his way to make sure every tiny little aspect of the machine is running properly before training. Once on to the training he takes his time to make sure all techs are extremely comfortable about operation. Just another reason why we have decided to go with Boss Laser once again.

I had a recent demo with Ken. He is extremely knowledgeable but was able to simplify things for me. He made you feel totally comfortable. Great experience and would highly recommend Boss Laser

I am a new owner of a Boss Laser HP2436. I have needed Boss Tech Support on several occasions. They have been very helpful each time. Their process has them taking you number and the next available tech will call back. The return call is usually within 15 minutes. They have spent all the time needed with me. I would buy from them again. Their overall service is second to none. Very happy.

The experience at Boss Laser was excellent. The facility is immaculate! My girlfriend and I were welcomed by the receptionist upon entering. She was extremely sweet. We then met with Ashley from the sales department. She walked us into the Demo room, where we saw all of the demo lasers. I have been wanting a laser for several years and was extremely excited to be able to actually use a machine. Ken then demonstrated the LS-2440. He thoroughly explained the functions and allowed us to use the laser. He was very nice and helpful. We were able to spend around 3 hours in the demo room. By the end of the demo, we purchased the LS-2440. We are happy that we went with Boss Laser.

Fast support when needed

I recently had a demo session with Ken on a new Laser. Ken was extremely professional and explained in detail the operations and functions of the laser. Ken answered all of my questions in depth as he is incredibly knowledgeable with the product. I would highly recommend Ken for all you Boss Laser needs.