Will definitely be back. I bought a used mower here a few months ago. I asked about a warranty upon purchase and was told used equipment didnt come with any. After a couple months, i had an issue and called to get it repaired. Even though there was no warranty, they STILL took my mower and fixed it for me at no additional cost. Absolutely will be back for any future lawn equipment needs. Highly recommend these guys. ππ
An exceptional team of gifted techs who just know how to run a repair shop and put the customer first. They go above and beyond my highest expectation every time. Wonβt take my mower anywhere else.
Sanford mower is the go to place for repairs and new tractors. Hometown atmosphere and a friendly welcome when you arrive. This place excels in repairs with a can do attitude. Had a tire and rim issue on my old tractor which they repaired while i had lunch down the street. Not a chain store but a real lawnmower store. They can repair or get you into a new mower, check them out.
Absolutely the best customer service around!Aj and the crew are awesome
From the minute moment I walk in Iβm always being greeted. By far the best customer service. I always feel welcome, they go above and beyond.Number 1 stop shop.
Amazing people working here. A+Brought my lawnmower for repair and their are amazing and honest. Come here if you need to work on your lawnmower . Will come back again
What a waste of my time. Called before I came down from Geneva to make sure they can work on my mower. Get there and the younger guy walking around like he has no idea whatβs going on. Sitting there for 20-30 minutes to tell me they donβt work on my kind of mower. Terrible service.
The best small engine resource around as far as I can tell.
Great group of guys. Reasonable service charges. Prompt, professional, kind service. The guys dialed in my John Deere lawn tractor. I am quite pleased! They will continue to be my go-to service center for my lawn equipment.
Had a great experience. Reasonably priced, and sharpened my mower blade while I waited.
Great service and very helpful.
The staff here is knowledgeable, down to earth, and practical. Skip the big box store guessing game on cheap generic replacement parts that will only have 1/4 the lifespan of the real item. There are also good deals in hose on used mowers. They keep my 20 year old craftsman riding mower going. Definitely reccomend.
They lost my lawn mower!π‘ But I insisted on a store credit towards a saw...they complied! Overall nice guys but they lost my mower!
These folks have a well run business.
Always helpful with our needs, great staff!
These guys were very helpful and up front with pricing.
Way overpriced. Was quoted $175 to replace a belt and blade. Then when told them we didnβt wanna pay that much and weβre just gonna pick it up thatβs when they decided to tell us it cost $40 to diagnose. What a rip off.
Very helpful staff fast and reliable
I decided to drive 45 mins while by passing another closer Ferris dealer based on so many 5 star reviews on google. Iβm so glad I did. My first experience at Sanford mower was great. I walked in and two employees kindly greeted me and I told them Iβm interested in a Ferris isx 800 zero turn mower and they introduced me to AJ the owners son. AJ is so friendly and I could very quickly tell that heβs very professional and loves what he does. I spent several hours with AJ going over and test riding the isx800. I ended up buying it not just because of how impressed I was with the mower but also because I found my new mower shop knowing I will be treated well with any future service or repairs. Thank you AJ for a stress free and informative buying experience!
Staff very friendly and helpful. I recommend stopping here first for your lawn equipment.
If they cant help you, they will tell you where to look for it
Good honest ppl.
Got a good deal on a used lawn mower.
Always great to deal with
Sam & his staff are always swamped this time of year but always put in the extra effort to help me & other customers. 12 years using them, highly recommended. 72Super Z
By far the BEST place to get all of your mower purchases, repairs and accessories. They are honest, dependable and the prompt service is wonderful. The only place we will ever go.
Absolutely fantastic people, great doing business with folks that care and have a work ethic
Just got a new mower I have been shopping here for year all the guys are great Sam the owner his son aj all good people
Excellent service...very knowledgeable!
Bought a new chainsaw and blower today. They spent a lot of time with me going over the different models. I will definitely go back the next time i need somethnig
I bought a chainsaw from value pawn that looked pretty rough. So i brought it to these guys just to see how bad of shape the chainsaw was in. Well they ended up fixing the whole thing for 45 bucks in like 15 minutes. So now i got basically a brand new chainsaw. Thank you guys!!!
If youre having issues with any of your lawn equipment I highly recommend Sanford mower. AJ is an excellent source of information for all things lawn equipment related. They have fair prices in their mechanics are top-notch. Highly recommended and I take all of my lawn equipment to have it serviced or repaired here.
Always great service
Needed a decent chainsaw. Polite, fair prices. Asked about taking care of my lawnmower before Winter, he advised me to come back in early Spring when they have a special and also replace the blade for free.Where does anyone get service like that anymore?
I have been dealing with Sanford mower for many many years. Sam the owner is very professional he knows the equipment and is very helpful when you have questions and concerns. The mechanics are very professional and do a very good job. I highly recommend this business
Very helpful and knowledgeable. Went out of their way to make sure I got the part I needed the same day.
This is a great place to buy, sell, or trade equipment!! They are very friendly and professional. They have been fixing my equipment for many years and always do a great job and are very reasonable!
Pretty good ole guys in and out very helpful
Purchased a trimmer and edger here today. The customer service from Sam and A.J. was top notch. This is family owned business who go the extra mile to take care of their customers. Its rare to receive this type of service, quite refreshing. I highly recommend Sanford Mower.
Found everything I need for a good price.
Been using these guys for over a decade . Always reliable and trustworthy service . They get me, my crews in and out as soon as possible . The owners Sam and his son AJ are honestly great people with great set of long term employees to help as well !
I have dealt with these guys for a few years as parts went on my old push mowers and even given them an old mower or 2 as I have had a couple over the years...they have truly EARNED MY BUSINESS! When I bought a new property with over an acre to keep up on, I decided I would purchase a used riding lawnmower from Sanford mower! Being used I assumed that it would be bought as is and gave it a test ride...all seemed well and I took it home...I hadnt really had a chance to use it, and after about 2 weeks I decided to take it out... unfortunately it had an oil leak...I thought well maybe they could work something out with me for the repair....did they ever!!!! I spoke with AJ and had it picked up repaired and returned at no cost to me! It is difficult to find people who stand behind their work anymore....but I have found that with AJ and Sanford mower!...Thank you so much AJ as I am Soo blown away at your companies standards! I will forever be loyal to your company! Please if you are looking for equipment or services, call Sanford mower and ask for AJ! And tell him Curran sent ya!!!
Great staff. Extremely knowlegeable and professional. Sam and his guys know what theyre doing, will always get you going in the right direction, sell you what you need and not what you dont.
Excellent service! Very friendly and informative. They repaired my power washer in a timely mannor and did the job right the first time! I highly recomend them!
Knowledgeable sales people in the parts department.
Amazing sales staff and service. Great product line. Nice to see a family owned business making in this day of corporate everything.
Excellent customer service, knowledgeable, quick, and friendly.
This is the place I trust for my lawn equipment. This is a big deal, as I take care of 10 wooded acres on my own, and I tend to treat my lawnmowers like they were bush hogs bred to bulldozers. (By the way, if such a thing exists, I want it!) Anyway, when I am invariably break my equipment, I can trust Sam and AJ and staff to fix it and steer me right. Try that with something you buy at Lowes or Home Depot! Never any BS, always prompt, always professional, even while treating me, as someone else said, as a member of the family. I love these guys!
Great customer service
Fair pricing, friendly knowledgeable staff
Very helpful
Best service and Prices. Alwasy make me fell like family with there great customer service. And we all know thats very rear the way that the world is today
They did a good job of informing me of what may be going on with my equipment and with the gas that I was using could be doing to it.
Honest Dependable small engine repair recommend
Fast and friendly service always have my business
Their customer service was great and the staff is super friendly. Id definitely recommend them.
(Always Excellent) READ BELOW!I know this is first in line but AJ actually called me back from the incident with his father. AJ was sort on in assisting me with the issues and told me to bring it in. I figured my problem was just too low of an idle and AJ and I spoke about it and I am going to raise the idle and see if this fixes the noises, AJ also said if this doesnt work bring it in and we will take a look. I am back to being very happy with Sanford Mower now. All I wanted was to discuss exactly what me and AJ spoke about before the dad got all upset. Talk to AJ!Every time I go in there I very thankful I bought my Mower at Sanford mower other then anywhere else.I left the above because I want yall to know at one point I respected Sanford Mower. I no longer will give them my business due to the following facts.I take my Hustler Fastrak SDX I for hydro servicing. while it was there they called me and said there was a slight tick in the valves and it would be $54 to fix. I trusted the shop so I asked if it was their mower would they do it and the mechanic said hed was on the fence about whether he would or not so I just said go ahead and do it. I get back to the shop and they say the price quoted was wrong and it was $108. I am just a simple guy who mows a couple of yards too make some extra money so $350 makes things tighter then $180. I did opt to change the spark plugs also so I sucked it up and said ok no problem. (there is a little more to go into that but that is the gist of the story) I get the mower home and a few days later I get a chance to go mow my yards. I was not happy at all. The idle was so low it barely statsta the blades spinning, the right side spindle now rattles when it starts, and the Bigger problem is I now hear a loud tick in the valves where before I heard nothing.I call the shop on January 23 2019, and I get Sam(AJs dad). I explain my dissatisfaction and what had changed after it was his shop. He instantly raises his voice and says yep thats what I have built my business on sabotaging peoples mowers. I said hey man no need to yell and dont put words in my mouth. his reply was you havent even heard my yelling voice, and that is what your saying right, that we sabotaged your mower. I told him I could yell also but I wanted to get this squared away and no I didnt think he was sabotaging my Mower and said dont yell at me. he went on to tell me how good he raised AJ And how good of a father he was, dont know where this came from but I entered into it with him, and said, AJ IS not the problem you are and your customer service. bang phone dead. called back and he had another guy speak to me and would not take the call and to call and shown to AJ on MondayFair enough he was mad, and Ill call back and work this out with AJ who in my eyes is the best. we will see how this goes from there. Ill edit this with what ever happens.Moral of the story speak to AJ the dads pants are too tight.
Greatest placer for mower parts and helpful advice. Great people!π
Always the best customer service and knowledgable employees
Awesome people great service
Good place to buy or sell mowers and parts to lawn equipment is fair priced and usually in stock. I buy all my parts here
Ive been going there for years its a great experience every time
Very informative and helpful no matter what you are working on .
Sam and staff very friendly been dealing with them foryears
Awesome father and son team.
Knowledgeable helpful, and reasonably priced.
They are always on time and very helpful
Very friendly all the time good customer service great pricing awesome place for lawn mower parts and if they dont have it in stock they can get it for you pretty quickly family owned and operated awesome these places are disappearing little by little because of these big giant stores trying to kill us all
I was in Sanford to buy a Mower without a blade from a private party so I headed to ACE Hardware right next to Sanford Mower. ACE doesnt sell mower blades so I was sent to Sanford Mower. I arrived, was checking some blades out, and mentioned if it would fit on a Toro 22in recycler. AJ assisted me and was very knowledge about the product I had and was looking for. I purchased the blade and headed to buy the mower. I arrived to pickup the mower but it was missing some parts. So I called AJ who informed me they had all of the parts I needed, traveled back to Sanford Mower, and got what I needed. Simple, Quick, Cheap. Good going AJ and team!
Awesome, honest and reasonable.
My top choice for repairs. The staff is very nice.
After 3 years been a loyal customer for sanford mower I spent at least $75,000 but on the beginning everything was so nice because I spend so much money plus I brought all my brothers all my relatives to buy from this place now when it comes to warrantee is when the problem began itβs a nightmare so today Iβm done have a machine hydraulic pump itβs making a funny noise so I called the owner Sam and ask him about warranty the first thing he told me oh you have to pay for then from there he was so negative about oh you guys are so cheap you guys also this this and that so I donβt think is the right way to talk to a customer I will never talk to one of my customers like that so again I will never recommend this place Iβm so disappointed
These guys are nice and knowledgeable with there parts and lawnmowers,they can answer any questions you may have about lawn mowers ext. I will always continue to go to the sanford mower.
I saw the other side of customer service today out of A.J . and others in the shop. Ive been bringing my equipment to this place for years. Ive bought weed eaters and blowers from them (which by the way it seems that more than often I need a brand new piece of equipment whenever Ive gone there) I have given them my business loyally, until today. After initially telling me that i needed a brand new Stihl weed eater, again which I brought in because I lost a $9 screw, they called me a few days later to tell me the whole thing was trash. Interestingly I thought that my weed eater was sill under warranty, since AJ convinced me to buy a pack of oil that would extend the warranty a extra year . However today I was told that I did not purchase the oil, I still have some of the oil in the package and brought it to show them, they completely ignored the warranty. To make a long story short after this I was told that I was at fault that the weed eater broke ( again it was working just fine when I brought in) and that they dont work for free so I needed to pay or leave because he had lunch waiting and I was wasting his time. At this point is not about the money, treat your loyal customers with a little more appreciation. Anyways I usually dont go out of my way to write reviews, but today I thought I would hopefully help someone avoid the headache.
Sam and AJ have been servicing my lawn equipment for years. Their staff is very knowledgeable and always friendly.
Quick and efficient explained well problem and fix. very courteous
Always have what I need at fair price
Good people!
Great service, friendly people, always willing to help.
The best in Seminole County
Great place always ready to help
Very helpful place.
Great people.
Good service by good people
Always do a good job.
Always have freindly Service!
Sanford mower I have been dealing with sam& son for a long time they order my parts for my equipment not even mowers but paving equip with my small engines I highly recommend them
Great place
Honest shop
Great service
Bad attitude avoid the shop if you can
Just no
Boycott this store.
Everything is #A100...
Grate customer service
Everyone is very friendly
Great service
The manager has a strong character, he lacks patience, but when he is feeling good it is normal,