Just took my vehicle here this week, and got a dent in on my bumber front fender side so waiting for everything to process thoroughly and smoothly.** Will Raise the rating once done **
They have really good service very good respective customer service everything explain in detail in the beginning even when my car was done it was astonishing when I saw the interior clean once again very explain detailed what they have done to my vehicle Who attended me was mark Very satisfied with his work and their warranty excellent I will recommend friends and family here and as well to you all
I recently got rear-ended in my 2021 Honda Civic that I had only had for about a month. Took it here cause my parents had good experiences dealing with them and I have to say that I am happy with their work. Looks like new. Appreciate it.
2nd time here and 5* experience.They even detailed my car. Give them a chance.
Im so excited to be able to take my car here to have the rear area of my car fixed. EVERYONE is so kind and very helpful. I even got a discount and a ride to get my rental. Ive never been treated this well. Besides all of that, it is the cleanest auto body shop out there. Arturo I hope I got his name right) told me they use the same cleaner that airlines use in their cabins. It was so refreshing. I cant wait to see my finished car. I hope people see this and go to Top Finish for their repairs!!! Muay Bueno!
If you ever have the need for body work at all this should be the the last place you look.I was very impressed with not only the work performed, but the personnel that came with it. (I cant say enough) I was in a spot with a rental car that I had (unfortunately) damaged and Mario and Stephanie more than took care of me. On time and as estimated!!
Best body shop in santa ana
Brought a brand new car (40k) in for repair, they left the wheel at a 45 degree angle, had to come back to get that fixed and I was told that the fix was a courtesy fix that they didnt have to, but they did for that one time... it was from the initial crash, it was supposed to be fixed. Also had to come back so they could fix the several screws left visibly loose on my fender. If you need collision repair, dont come here.
Recently had two repairs done for my new car at TFCC, and I can genuinely say that they are the best auto body shop in town! Their customer service and quality of work is top notch. Yoselin was amazing, she reassured me that everything would be taken care of and she was right! Having a car repaired is always an inconvenience but the team here made it easy. Im definitely coming back in the future if I ever have another problem!!
They were great. From day 1 of having my insurance pick this spot for my car accident. To the last day. Great customer service.
Super friendly family style body shop.
Mark Rosales a inspector in that place estimated us $1800 for a simple paint scratch on our car. No damage was done to the car and he told us that the bumper and the fender had to be replaced. We went to a different collision center and they only chraged us $500 and did a fantastic job on servicing us. Do not go to this place they will take advantage of peoples with no car knowledge and they will make you pay for something that doesnt need to be replaced. They are professional SCAMMERS! BEWARE OF THIS PLACE. I believe we all make mistakes but we made sure to tell this man that nothing seemed to be damaged and he still insisted that we needed parts replaced. This guy is only looking for money and not satisfied customers.
Everyone is so nice especially Joslin. She went way out of her way to make my experience perfect.
Everyone I talked to in this place was friendly. From the girl in front to the estimator and mechanic. Definitely great pricing for great work. If I ever need to go to a body shop again, for sure this will be my first choice. Thank you guys👍
Jocelyn was the claim coordinator that assisted me threw my process. She made it easy to understand the process and right on time with any information pending. I would recommend Top Finish just because of the high level of customer service coming from Jocelyn Fernandez I give it a 5 start.
I love the service. Jocelyn and Stephanie are both wonderful
Best service all the way around!! Ive been going to Top Finish for years for different reasons, different cars. Always wonderful and expedient. Truly honorable People, honest and sincere. Love you Top Finish!!
At Top Finish we are committed to build an enduring and innovative company that creates a teamwork environment that is dynamic and rewarding. Driven by our vision of optimal levels of performance we will work relentlessly by exceeding our client’s expectations and always strive to achieve superior client satisfaction. We will work to co-exist with our environment by maintaining a clean and environmentally safe operation by abiding to all applicable environmental laws and regulations.
I was referred to Top Finish to repair my vehicle from a collision by Farmers Insurance. I was very please with the repair. Very fairly priced, actually it beats out other body shop prices. There very good at communicating and are always nice and helpful.
Fast service and real nice people. My car looks better than it did before it got hit. They are very professional, courteous and I had the car back within three days of the incident. The owner is part of the Orange County community and he helps non-profit organizations thats why we prefer this auto body shop in Santa Ana.
Brought my truck in for an estimate through state farm. Friendly staff, to the point and fair. Thanks guys
I Highly recommend Top Finish Collision to all my friends and family this guys were Amazing especially Jocelyn, Nelly and Mark at the front desk very professional and Excellent customer service they did a Great job on my commercial van Thank you guys
Very Rude person that answers the phone... I think she said her name was Joseline. Lost a potential client.
From the front desk to the management and the actual work is always 100%Weve brought our vehicles here before and its always the same as before. Perfect every time.Definitely recommend this shop to anyone and all.
Nice clean office & employee very fast came for an estimate
High quality body shop very friendly staff
To begin with, when I droped off my 2017 Civic that got rear ended, I was greated at the front desk by NELLY. She is so friendly and had all the paperwork and a rental shuttle available immediately. MARK, helped me out with the estimate and I really appreciate that he went out of the way to get me ORIGINAL PARTS (which was my first concern, and for my second concern) the paint job was a perfect match to the shimmery burgundy/red purple which is the reason why I bought the car. I am recommending this shop to everyone I know!TOP FINISH and their CREW is the best you can get in OC!! Dont bother with anyone else.
I had the worst experiance with them. will never go back again. All i got was the run around about two small issues that i had when i got my car back. they wouldnt help fix. then come to find out that they didnt use factory replacement parts from the dealer instead used cheap china stuff to repair my car with, which is against my insurance rules and policies.dont come here they will charge your insurance up the nose and fix your car with cheap china parts that will end up failing
Awesome service. Fast and efficient. Super cool people.
Top finish collision does a good job in communicating with you but they dont return your car on time. i was scheduled to receive my car on a thurs. and its already been 4 days from the due date that i still dont have my car. They do a good job but they dont return your car on time. Its an incovinience at that point other wise they are pretty good at everything else.
Very disappointed! My car was supposedly cover by Top finish warranty for life on anything on any repair they do on your car. Totally a lie!! They would find any excuse on the car to not stand for the warranty. NOT RECOMMENDED! D-
.👎🏿 👎🏾 👎🏽 👎🏼 👎🏻 👎➖ ⭐️instead of leaving advertisement card 🧻 in the mailbox 📭 he left it 🚮 on exterior door so when i opened from inside it fell to the ground like the trash 🗑 it is ❗️
I like how they work the employees are very friendly I have taken my cars with them and they do a very good job I recommend them
Very good service
Very good place to fix your car from toe to toe
Good service and even better customer service, I recommend them 👍 😉
It was a bit expensive but I saw that they do a good job in painting