user
Fix Auto Santa Clara
3160 El Camino Real, Santa Clara, CA 95051, United States
Appearance
Fix Auto Santa Clara
Comments
Pr
Review №1

Fix Auto Santa Clara did an awesome job with Mercedes Benz E-380 fixing bumper. On time, great quality and great price. Highly recommend this place.

Pa
Review №2

Second time at fix. My car was washed and sparkling after. Nice work.

Ma
Review №3

Do yourself a favor and come see these guys for your body and paint needs. Sheldon and Javier have been taking care of my car(s) for years and the quality never disappoints. I made the mistake of going to another shop my insurance recommended in the past, and that is when I realized the quality of good work. NEVER AGAIN! This place has my business for life.

Ev
Review №4

Unreal! My BMW was finished early and looks absolutely perfect. Thank you Javier and Sheldon!

Ju
Review №5

Fix Auto did a great job on repairing my car after it was hit in a parking lot. They were timely, professional, and kept me informed throughout the time they had my car. I highly recommend them.

R.
Review №6

They repaired the back of my car from a rear end collision. The bumper and trunk now look like it did when the car was new. The only teeny issue is that an insect got trapped in the back light casing, but it is okay... kinda cute.Once the repairs got underway I was kept informed via texts as to the progress of the repairs. At one point I was called to let me know that the trunk they had ordered had arrived damaged and had to be reordered. Hopefully, I wont have to use them again but if I do, I will choose them.

Ga
Review №7

I have used fix Auto in Santa Clara many times and have always been very satisfied with their service and the quality of their work. I highly recommend using them for any body work you may need done.

Vi
Review №8

I had a small-ish and simple bumper fix for a Mirai, so this required special purchasing of parts. This was done in a timely manner even with reminder calls when I misunderstood when I was supposed to drop off the car. My only ding is a small one, I asked them to put the sun visor on when done with the work so the car wouldnt bake in the sun and they did not... When I asked the receptionist if they could do me that favor she seemed uninterested so Im guessing the message was not conveyed to the technician. In any case, its a small thing but its also something that doesnt cost anyone any effort to do, which to me counts towards not having a fully customer oriented mindset... Otherwise the price and timeliness was fine, was within expected ranges in both counts.

Ja
Review №9

I was told my truck was ready. I went in and looked at it the excess paint wasn’t cleaned up and several of the rivets were missing. Additionally, it was dusty inside and they left trash inside. I had to clean it before I could get in and drive home. Considering the great ratings given, I am disappointed I chose this business and won’t go back.

Ja
Review №10

This place is amazing from quality service to being on time. I will definitely be back for any of my car needs in the future.

Bl
Review №11

I had my Honda Accord 99 fixed at the store. They provide wonderful service and wash my car when delivering. I highly recommend fix auto in Santa Clara.

Ja
Review №12

They were very professional, good quality and value for the work completed. I would recommend this company to family and friends.

Lo
Review №13

I have used Fix in Santa Clara twice now. I am very pleased and happy with the work that was done. My car looks great!

Ja
Review №14

Overall good service. Had a bad experience at first, but they quickly turned it around. Thank you!

Ha
Review №15

Everyone here was so friendly and helpful. They appraised my car and got in for repairs so efficiently and timely. They were fantastic at communicating and sending updates through the whole process. This place was a huge life saver!

Er
Review №16

Great experience. Dropped my car off on a Wednesday, they said it’d probably be six work days. Got an update on Thursday that that was being moved up to Monday and they came through. The work they did was excellent. My car looks brand new!

Jo
Review №17

I came to them through an insurance claim and the process was very straightforward and easy. They turned the perfectly done repair around in a week and kept me up to date on the process and progress. Their team also went above and beyond in detailing the interior AND re-installing my splashguard that I had lost the retention clips for!

Mi
Review №18

Had a minor bumper / radiator repair after an object struck my car on the freeway. Repair ended up taking a little longer to complete due to a part coming in incorrect, twice. However, they communicated everyday about the status of my car, what was going on, and why either by text or via a phone call. Everyone I interacted with was friendly and professional and they will for sure get my business again. I can see why they are recommended by both AAA and State Farm.

Ma
Review №19

My car was towed in after being rear ended! They were professional and very kind. They answered all my questions and helped me understand that grey area when involved in a accident. Lanie, Omar, and Sheldon were superb! I’m happy to have my car back after only 9 days!!!!!

Ge
Review №20

What an incredibly remarkable experience I had from start to finish with Fox Auto. I took my relatively new car on to Fix because I hit a steel post and caused considerable damage to the driver door and the fender. I was so upset because it was my doing. However, once I got to Fix I calmed down. They were friendly, courteous, exceptionally helpful and professional. ....from the front desk, to the Sevice operator, to the automotive techs, to the owner.....all were fantastic!Thank you for your help....especially when you worked fervently to get the keys I locked in the trunk of the rental car....you are awesome!!!

Su
Review №21

Very nice, make life easier

Al
Review №22

Very pleasant experience. Scheduling was easy. The repair was done fast at a very high level. Every day I was getting text updates on the status of the repair. At the end the car was washed and cleaned inside and outside.

Na
Review №23

Someone hit my car while it was parked and left it looking rough! I needed a shop to fix it and went with fix auto Santa Clara, good thing I did because they fixed it and left it looking exactly how it was before! I was worried about the paint not matching to the rest of the car because it’s a 12 year old car, but to my surprise they matched it perfectly! 10/10 would definitely recommend this shop!

Ad
Review №24

Fix auto Santa Clara did an excellent job on the body work for my SUV and I would definitely recommend them

Ta
Review №25

Had a good professional experience dealing with this business. Came in initially for a quote and found it was More or less similar to other quote I received from another paint shop, but Fix Auto was professional about it. They took down all details, inspected my vehicle, called up the manufacturer to get the right paint code and gave me a formal quote. I decided to go with them and the job was done in a days time. It was a small painting job. I got a call promptly after the job was finished. Was a pleasure to deal with Omar. Thank you! Will definitely revisit in future if I need any services.

Ra
Review №26

Excellent service. Timely accurate updates. On time completion. Will use again, and recommend to anyone I know.

Ti
Review №27

They gave me an accurate estimate on how much and how many days it will take for them to work on my car so it was easy to plan out transportation for myself. They also gave me periodical updates on what was going on with the repair of my car. They Finished the car with in the time they had estimated. Their service was over and beyond my expectations. I would not hesitate to recommend them to anyone and everyone I know. They made bringing my car to be repaired a good and effortless experience.

Xk
Review №28

Liked the thoroughness. Final quality indiscernible from accident prior.

Da
Review №29

Got a broken driver side glass on my car, StateFarm sent me to them. At first I was doubting their 4.9 stars review, since I never seen any body shop has this high ratings before and if they do, they usually jack it up themselves.When I got there, the thing impressed me is their friendly and efficient staff. Finished the estimates within 15 minutes. And then when I got back my car saw the receipt, I was surprised. First time ever seen a body shop charge less labor than the parts. Then find out that they did an extraordinary job of cleaning the broken glasses inside my car and even went beyond of more deep cleaning. Really appreciate what a good job they have done with my car, and definitely will recommend the shop to my friends.Keep up the good work and the reasonable price!

st
Review №30

Fix Auto in Santa Clara provided quality work, excellent customer service and were absolute professionals. I would highly recommend them to one and all.

Vi
Review №31

I drove my Dads Buick against a chain link fence. Fix Auto was recommended to me by my neighbor. I was very happy with their service. They were in communication with me throughout the repair. The work looked great and the price was fair and reasonable. I have used them again for my own car and the results were the same.

Ja
Review №32

They were professional and fast. My car came out looking great. Just waiting for rain or going thru a car wash to verify my trunk is sealed and water resistant! I expect it to be just fine. They kept me up to date on the progress. They made coordinating with Hertz very easy. While I hope to never have to use them again, I would if needed and I would highly recommend them! Thanks for taking care of my car!!

Ni
Review №33

I have been very impressed with the work at fix auto on el camino. They were honest, helpful and the car was ready before promised! Thanks, Omar for keeping me updated and Lainey (sp?) was helpful as well!!

an
Review №34

Some circus animal decided to try and siphon gas out of my Buick and while they werent successful, they did manage to break off the gas door. State Farm is the best and they sent me to Fix Auto in Santa Clara. Omar at Fix Auto got me in during lunch to look at my car. They had to order the part because my car was so new (never thought that a car could be TOO new) and that took the longest due to Covid mail. They painted it before I brought it in to save me time. It only took a few hours to install. Lanie at the desk was helpful, friendly and made the entire process painless.Easy peasy lemon squeezy. My car is back in one piece thanks to Omar, Lanie and the guys at Fix Auto.Highly recommend them!

Go
Review №35

This shop is So easygoing, nice, accommodating AND they do Excellent Work on top of all that! Laney, Javier and Omar really know how to work with any situation that weve had with our vehicles. No other shop even comes Close to the level of This Particular Fix Auto shop!

Jo
Review №36

Very unprofessional and does not own up to their own mistakes. Their employees had left their orange peels to rot in our center console and left a leaky water bottle in the cup holder which filled up the entire console with water. When called about it, they did not take ownership of it and basically said it could not possibly of been them even though they were the only ones to have possession of our car. Would not recommend!

Fe
Review №37

Great service! I was rear-ended and brought my vehicle here. They did great work very fast! Thank you for taking care of me and my familys car and making it beautiful again.

As
Review №38

Got sent here by statefarm to repair a bad dent. It was like picking up a brand new vehicle after couple days. Job done to perfection! Will highly recommend to my friends.

Ga
Review №39

Great shop to work with! They update with texts, so you know how things are progressing. Very professional and on time. Thanks so much. Gary

Da
Review №40

Excellent service and quality repair at an excellent price. I will refer ‘Fix’ to my friends and gladly return in the future.

So
Review №41

They got me an appointment right away and kept me informed of the progress of the repair. They accepted my insurance and I only paid the deductible. My car was cleaner when I picked it up than when I left it!

Ry
Review №42

Highly recommended. Everyone was extremely professional and the quality of the work was excellent. Work was completed even ahead of the scheduled time.

Vi
Review №43

Car looked great, fixed on time as promised.. Great communication by updating me on the progress! I would definitely recommend to friends and family

TC
Review №44

Great, personable service and constantly updated me on progress.

Ka
Review №45

They are good and fast. Ive been here through my insurance AAA.

Da
Review №46

Im really impressed with Fix Auto. Super communicative and efficient; no nonsense; kept me up to date; and my 2016 VW GTI was done exactly on time and looks perfectly new, despite a complex rear quarter panel / lamp / bumper / rear door impact. Very professional and obviously highly skilled. I picked my car up in full daylight and looked very closely, and paint and coat is a flawless match. Panel gaps exactly symmetrical to the unaffected side. Thank you Omar and team.

Ma
Review №47

They were professional, helpful and friendly from the moment I first walked in the door. They finished the work before the scheduled time, in fact a day early. They did a BEAUTIFUL JOB with the repair and paint job. I am way beyond happy with their work. In fact there were a few paint dings on other parts of the car no due to the initial work that they repaired no charge . Thank you all very much. I would highly recommend your shop to all.

sq
Review №48

Quality of work was fantastic! Delivery of repaired vehicle was terrible.Was told it would be ready on friday,was not ready until following wed. at closing time. Had a rental car paid by ANA but am disabled almost senior and cost of gas for rental wiped me out financially. Lets face it ins. was charged $588.00 for rear bumper I found online for $134.00.The insurance industry is a corrupt scam supported by the government. It needs an overhaul as much as anything in this country. The only standard replacement parts should be held to is mine! Bumpers only have to withstand 5mph impact! Having said that America deserves what we get,as half the population cant be bothered to vote! Not voting should at least be a sin! Remember though FIX auto did a GREAT GREAT JOB repairing my vehicle!!! Regards Ti

Ma
Review №49

Great experience getting my bumper fixed after an accident. Everything was covered by State Farm so cant comment on the cost but the service was excellent. They used text to keep me updated and even cleaned my car. Definitely recommend.

Ed
Review №50

Well pleased with the job and hopefully get you more customers. Good job. Good job.

Ch
Review №51

Great work great service

Ut
Review №52

This is the first time that we were able to find an Auto Body Shop which did a remarkable top notch repair work,

Ch
Review №53

Great job on my hood after it was dented coming home on 680, by debris flying out from another drivers car. Windshield replaced also. Paint looks perfect!Quality work and short turn around. Thanks again Javier & Fix Auto.

Ri
Review №54

I had a great experience working with Fix auto. Lanie handled my case and she was very easy to work with. She informed me about the process and kept me in the loop. She was also able to get me a good quote from the dealer. I had some follow up questions which she patiently answered with all the details. Great job Lanie!The car was in excellent condition when I picked it up. They had even washed and vacuumed it. They also made it very easy for me to pick up and drop off the rental car.I would definitely recommend Fix auto for their services.

Pa
Review №55

Everyone I spoke or worked with was very informative about the entire process. If I left a message, they got back to me quickly. Our formerly crunched car now looks like it just came off the showroom floor! 😁🥰

te
Review №56

We left our Hyundai off for body work to repair the back bumper. . One stop to take care of insurance and body work for us as they are estimators for Amica insurance too. (Ask if they are estimators for your auto insurance too) The bumper came back repaired and painted exactly matching the body. We were pleased with the work and customer service. We were updated on the progress of our car and on day two end of day we could pick the car up. Great work ! We were very pleased !

Er
Review №57

A pleasure doing business with them. I had a quick in and out repair. Things were completed when they said it would be and to my satisfaction. Adam was super helpful. Would come here again

Ti
Review №58

Good.

Ar
Review №59

Great job only no need professional cleaning

Yu
Review №60

The quality of their work fixing scratched and worn out paint is excellent again for my BMW 3 (Theyve fixed 3 years ago 2016 for collision damage and I was completely satisfied at that time).This time I found my washer fluid stopped working right after their fix and brought it again to them and they found it it was due to blown out fuse and they just fixed it FOR FREE, right away and so KINDLY! Thanks Lanie and Javier!

gi
Review №61

This is not the first time I’ve done business with them. Once again I had a big smile on my face, they always do more than I ask for and their paint - specifically their paint - is wonderful; a perfect match. Thanks again guys.

Ja
Review №62

Excellent service. They are the best.

da
Review №63

Wow! this place is amazing. Fast, clean, great people perfect results and my car cleaned to top it all off. What more could you ask for. You would make a big mistake if you diidnt take your car here. Most whole heartily recommended by me.

Br
Review №64

Absolutely first class quality, customer service, and professionalism. I will never take my cars anywhere but to FIX Auto. They exceeded my expectations on every level. Thanks!

Le
Review №65

Repair looks great.Car was cleaned, ❤️ thanks!Staff was friendly and professional.Repair got finished a day sooner than expected.No problems with my insurance.

Ca
Review №66

Fix Auto Santa Clara did a marvelous repair on my Chevy Equinox .I highly recommend them as I have recommended them to my Clientsand Family Members. They stick to their time frame and keep you up to date on the repairs.

Do
Review №67

Excellent service, which included text communication, calls and even a car wash! They work well with the rental car service as well. Highly recommend Fix Auto 😀

Sh
Review №68

The process is smooth and transparent. The people here are polite and helping. The result is satisfying.

Ev
Review №69

Very professional team!

D
Review №70

Made to whole process of getting my car repaired so easy. The staff was efficient and the repairs were excellent.

Ma
Review №71

Great, Omar Aries is the best. He is friendly, and has professional working skills.

Is
Review №72

Best place ever to take your car.

Al
Review №73

I was referred to Fix Auto following a car crash by my AAA Insurance. Fix Auto made the entire process very easy.They accomodated my schedule, gave an accurate initial estimate of the total cost, called me a Lyft to Hertz, and took care of things between themselves and my insurance such that I did not have to do anything except leave and pick up the car.There is one final important thing that I wanted to highlight. The day after I took my car back from Fix Auto, I had to take my car to my dealership because there was something wrong with the brake lights. This turned out to be an issue with a recalled part, not related to Fix Auto. During the visit, I had a Subaru (my manufacturer) technician do a full diagnostic on the engine (just for my peace of mind). He reported back that everything was in working order but more importantly, the technician was pleasantly surprised that every single thing was put back together the correct way. He told me that in his experience, when he services cars that have come from an external auto repair shop, minor things are not in put back in the right place.I had a great experience with Fix Auto. Would definitely recommend.

Al
Review №74

Vehicle repair was done and delivered as promised. Vehicle looks excellent

Ki
Review №75

My parked car was struck and they were fast and efficient in restoring my car! Good work.

He
Review №76

Service was great. They got my car finished ahead of schedule and it looks brand new.

Ta
Review №77

Fast friendly quality service. Would use again definitely

Al
Review №78

Quick and friendly service - My car was washed (tires even shined) when I picked it up. Great place, no hiccups.

Ho
Review №79

Great customer service, and quality work.

Ri
Review №80

Lots of phone calls to keep me updated. Friendly staff

Ch
Review №81

High quality work with great turnaround.

Bi
Review №82

Perfect. Took me minimal amount of time: they did an estimate on the first visit in 5 minutes, did the work when promised, gave updates along the way, and worked directly with my insurance company. Zero issues, would use these guys again and fully recommend them in a heartbeat.

Ma
Review №83

Professional and friendly service.Highlyrecommended!

Vi
Review №84

Nice crew, job was done in very short time. Recommend them!

Br
Review №85

Professional, friendly, communicative, and timely. What more can you ask for...!!!

M.
Review №86

I give this place 10 out of 5! the service is absolutely great! they even clean my car after finish working on it!.

Eg
Review №87

Nice friendly team. Thanks for answering all my stupid questions ;)

Al
Review №88

Fix auto did a great job on my car.

Ch
Review №89

Fast and friendly service, accurate estimates and very reasonable prices, repairs done right the first time.

Ji
Review №90

Rear bumper repair.

Ta
Review №91

Friendly staff & did exactly what they promised!

Jo
Review №92

Change rear bumper.

ri
Review №93

Great service from beginning to end

Jo
Review №94

One of the best repair shops in town

Fa
Review №95

Very professional and time delivered.

Th
Review №96

Great service !!

Al
Review №97

Sparkling clean!!!

up
Review №98

Happy

Si
Review №99

Excellent service

Information
8 Photos
99 Comments
4.9 Rating
  • Address:3160 El Camino Real, Santa Clara, CA 95051, United States
  • Site:https://fixautousa.com/santa-clara
  • Phone:+1 408-246-3544
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations