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Precise Auto Repair
1829 Walsh Ave, Santa Clara, CA 95050, United States
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Precise Auto Repair
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Ma
Review №1

I got a tune up. These guys are awesome! I was charged a fair price, and received excellent service. Thank precise auto repair!!

Gi
Review №2

We have been going to Tom for years. He is honest and gets you back on the road as fast as he can.

pa
Review №3

Good quality work at honest price. Got them to fix things that other shops couldnt fix or did a sloppy job with. I will stick with this shop!

Je
Review №4

The most honest and straightforward mechanic I have ever visited. I told them my problem and they explained the issue of my car in simple and understandable terms. I thought I was going to have to spend $1500 on a new transmission, but I only had to spend a 1/3 of that. If I had gone anywhere else, they would have tried to charge me the maximum. Great mechanics and wonderful people here.

Sk
Review №5

My goto place for car service. Honesty, service quality and recommendations are top notch.

Da
Review №6

Tom is an honest, upfront mechanic, doesnt try to up-sell anything and explains any issues very clearly before starting any work. His prices are always fair if not cheaper than most, and he doesnt buy cheap parts to save on price (unless you insist). His work has always been solid, and if theres issues with the parts, he takes care if it. This is a rare combination when it comes to mechanics, I wouldnt take my vehicles anywhere else and I refer him to everyone I know

Ne
Review №7

Great work,done with care and quick. I will recommend them to all of friends and family.

An
Review №8

Always great personal fast service. Weve been coming here you years.They dont take advantage of you.No up sell. Infact, if you dont need the service or the car is safe without, hell tell you.Weve even brought a car in for an electrical gremlin that he solved for us in the parking lot for no cost.We thought we were going to have to sell that car.Hes worked on our gas and hybrid cars.He always gets us with a smile and said about the family before getting down to business.Why cant more mechanics be this caring, honest and trusting

Br
Review №9

Tom is the dude! I trust the people at Precise Auto Repair. Wouldnt take my vehicle anywhere else.

Er
Review №10

Been coming here for years. Always friendly, always helpful

Ke
Review №11

Amazing work at an amazing price!

Wi
Review №12

Tom and his shop are the most honest mechanics in the South Bay. Only the best service for your vehicle.

Da
Review №13

Tom is great and runs an excellent shop. They know their stuff and Ive never felt they were taking advantage of me- more often they recommend options to save me money.Theyre best if you know what you need. Theyll take care of it and thats that, which is great. But Im not a car expert so occasionally Ive asked them to do a general maintenance check, and they had no problem taking a look at everything for me and letting me know what might need work.Super honest and reliable. Been going here for years and highly recommend them.

da
Review №14

Small little shop off of walls and Scott their works a couple of good mechanics they are well informed and know how to fix late model cars the prices are cheap to moderate they dont really speak too much they just want to know what your problem is on your vehicle and theyll fix it again because I work for IMC autoparts I deliver a lot of parts to them and it seems like they have a quick turnaround time for customers bring a book cuz those guys are not much for conversation I dont like a lot of kids to just play with your phone to your car is ready in your dreams you have to take. Wishing everybody a good night

Te
Review №15

Been going to this place for over 15 years. Honest mechanics and great service and reasonable prices.

Ra
Review №16

Great Honest Mechanic Tom is very knowledgeable man who gives you a reasonable price on work that needs to be done been doing business with him for years . I highly recommend him .

Ja
Review №17

Precise Auto Repair is one of the best car service in the bay area with friendly & knowledgeable team. I always ask what everything is and means and theyre willing to educate me while the process is in motion. They feel like family and they are so appreciated ☺️

Ho
Review №18

This place is good honest and friendly. They work on all kinds of cars. Imports and domestics. They have well trained technicians on site and will fix just about anything. Highly recommend.

Sh
Review №19

Great service. Very professional. Got my tire problem diagnosed and fixed quickly. Highly recommend this place!

Mo
Review №20

Fantastic mechanics. They are reasonable and honest.

Ba
Review №21

They have done excellent work and do some in a timely fashion and at a very reasonable price.

Di
Review №22

Does this place need more ratings? Sure, Ill add some.I have been going to PAR for years. I love the level and quality of service they provide and the reasonable rates for said services. I take my Lexus here for oil changes, AC changes, brakes, you name it. I wholeheartedly trust Tom and his staff to do right by me and to take care of me as he would his own cars. No other place Id rather go to.

S.
Review №23

This is my go-to repair shop. They are honest and much less expensive than the dealer. They dont charge for diagnosis. They wont try to rip you off like some other places. They get the job done in a way that is friendly to your pocket.

Ma
Review №24

Three things to know about David and his team: theyre smart, hardworking, and fair. He has pursued issues with our 15-year old C280 several times, not stopping until he found the right (meaning effective AND efficient) solution. And, the ultimate price to fix them was very, very fair. The entire team is highly focused on our needs every time we bring the baby back. With a finicky and wonderful car, you need someone you can trust completely--that someone is David . Plus, his shop dog is the best in town.

Al
Review №25

Have been going to Tom and Viet for years. Skilled, caring, honest. Highly recommend

em
Review №26

Quick, efficient and reasonably priced

Ke
Review №27

Honest Business and Tom good friend when I lived in town years ago. He is well educated and a problem solver!

Ni
Review №28

There is a reason this place is rated 4.9. Great work at great prices. Tom saved me $300 bucks by putting some extra work in. Ill be coming back for as long as I live here.

Jo
Review №29

Excellent service.

Jo
Review №30

Honest, clear, generous work. I cant recommend this place more. I took car with a snapped timing belt here that would have cost more than the value of the car to fix - against their financial interest, they advised me not to do the repair. Its good people.

ka
Review №31

Got interior cleaned... Disappointed...showed him spots then he cleaned

JA
Review №32

Very reliable and trustworthy . I have been going to Tom for about 7 years now.

No
Review №33

Great customer service experience. They talk to you about your car, let you know when there is a real problem, and when its minor or there is a cheaper solution. Honest mechanics, and they do good work - I havent had to come back for repeat repairs on the same issue ever. Highly recommended.

Ma
Review №34

Awesome place they do good work at very reasonable prices. The value beats every other place Ive been to.

Ol
Review №35

Great service. Managed to squeeze in a big service before our trip. Communicated very well, before, during and after the work was completed. Highly recommended!

Ro
Review №36

Great people great service.

Hu
Review №37

Awesome staff. Friendly, explained what needed to be fixed, very well priced. If I need anything done to my car, I’m going back.

Jo
Review №38

I love this place. The guys do great work here and I will always bring my vehicles here for work they need done.

Mi
Review №39

They fixed our car many times. Every time is was fast and with reasonable price. But the most important - they care about you (for me this is the difference between good and great).

Mi
Review №40

Ive been in another two repair shops, where I was almost convinced I need to spend a huge load of money just to keep my car running. But then I get to Precise Repair and it turns out that my car is completely fine and I just need to apply some minor fixes. I will return here for sure.

wo
Review №41

Take my work vehicles here and get great service

Na
Review №42

Excellent auto-repair shop! Honest work, I can only recommend it.

Ga
Review №43

They were friendly and professional, got the work done on the same day, and are very reasonably priced. Would definately recommend. Honestly my best experience with an auto repair shop so far.

Ma
Review №44

Tom is great, I have been coming to this place for 2 years now and cannot be more satisfied with the service.

Jo
Review №45

Came in late morning asking for a brake job front and rear. Later on, they called me and told me the front pads had some life left - I didnt need to replace them quite yet. Price was good - way cheaper than dealership, of course - and communication was great. Thanks!

De
Review №46

Thank you for helping me get my car back on the road.

Pr
Review №47

No fuss smog check in 20 mins. Every time I made a call someone attended promptly. Reasonable price and good service.Note- The Google map directs to the back of the building, the entrance is right on Walsh avenue.

Li
Review №48

Always takes care of my car and leaves me feeling confident. Trust worthy and with good prices.

Ja
Review №49

Great, honest place. I had gone to another place in southern california to get my O2 sensor changed, and the person tried to tell me my radiator was leaking and said it also needs to be replaced. I decided to come back to the bay area to get a second opinion. When I came here to get some other O2 sensor changed, I didnt tell them what the other folks said about my radiator, but these people also said the radiator is maybe leaking, but it is a small leak and they just refilled with coolant and told me to keep an eye on it. The price for the O2 sensor change was reasonable and they only charged 6 dollars to refill coolant. I came another time 8 months later to ask if my radiator was leaking and another technician came to look at it, and he also said it wasnt a problem. Its a super tiny leak, and I still had plenty of coolant. So, in summary, both technicians I met were really honest and not trying to get extra money off of changing my radiator (which would be like 800+ dollars), unlike the auto shop in Rowland heights (southern california). Photo shows the tiny leak (red stuff)

Fr
Review №50

Its really hard to find a good mechanic so I was happy to stumble upon Precise.My first experience was with Viet, who helped me service my vans broken a/c. Within an hour, I drove out with air again. I dont remember how much it cost ... Just that I was pleasantly surprised. While Viet was very down to business, he was also friendly.Since that time, Ive interacted mostly with Tom. Tom has taken good care of my cars. Hes great at explaining what the plan is, initially, and later, what they did. If he replaces parts, he typically sets aside the old parts and if he can, he literally shows you why they were defective. Thats a level of detail that I rarely see.Ive had both small and big services since then. Lately, they replaced my Subaru Outback engine with a rebuild. Because of the boxer-type engine, the common suggestion is to take your Subaru to a Subaru specialist (either the dealer/mechanic or to a specialist mechanic). Well, the only specialist I knew of in my area got pretty meh reviews online ... so I had Tom/Precise do it and now my car feels as good as, if not better than ever!I walked in to their office the other day and overheard somebody saying that theyve been with Precise for years and theyve moved around the Bay. And while he currently lives in the _San Francisco_, he and his partner still travel all the way down to Santa Clara/Sunnyvale to get their cars serviced at Precise.Now, thats loyalty ... and I can totally understand why.

Da
Review №51

First time customer. Actual price was about 15 percent cheaper than he quoted which is always a nice surprise. Same day service. Ill be coming back

Co
Review №52

Fast service, great with making recommendations without trying to oversell

Mi
Review №53

Reasonable rates and great car service. Tom Tran gives a good estimate of the work and gives better repair work options.

K
Review №54

Love these guys. Honest, competitive, knows service.

tr
Review №55

Good, honest automotive repair shop at reasonable price.

Pa
Review №56

Great place to go!! They always can squeeze me in on the same day when I call and they are fast not to mention very reasonably priced! I now live in south san jose but I still continue to come here for any issues with my car. Highly recommended!

sa
Review №57

Great service and fair pricing

Kr
Review №58

Did a headlight bulb replacement for cheaper price . Good service

Al
Review №59

My wifes 1996, Z28 Camaro was making a loud, irregular, metallic, rattling, sound upon startup last week. This awful sound was coming from beneath the engine. Had to quickly turn off the ignition for fear of more damage. Spoke to Viet in the morning, and had it towed using a flatbed truck to Precise Auto Repair. Since my wife and I really like this car, we were hoping that it was not a broken rod; engine problem because that is what it sounded like. Viet called in the afternoon, and said he had some good news. The problem was that the starter motors gear housing (next to the front roll drive) was cracked, and a piece of this metallic housing was hitting the flywheel gears as it rotated (yikes). Good news was that nothing was wrong with the motor! We felt like we dodged a bullet on that one! Viet replaced the old starter with a brand new, Delco, starter which was slightly more expensive than a rebuilt one, but was worth it to me. Thank you, Viet. You are a keeper. Our experience prompted me to write this positive review. This was on Valentines day, so it was especially fitting.

Ch
Review №60

Super friendly and professional staff. Talk to the guy that works on your car-no service manager middleman.

Ro
Review №61

The mechanics here are honest and great at what they do. I only take my cars here

Sw
Review №62

They are good mechanics and they are honest. Ive a 2005 Elantra and when I take it to them, I know its in good hands. They tell me when I am panicking without any reasons :) and when really it needs repair. They explain well about the issues and repair that is required. Ive been going there for last 3 years now and I dont think I m going to switch as long as I m in the bay area.Happy with the review? Please subscribe to1doctorgenius on YouTube, Facebook and Twitter

Mi
Review №63

Nice and fast service with reasonable price.

Ry
Review №64

Nat and crew were a HUGE help. The high reviews are true! Thanks again, Nat!

Ch
Review №65

Honest

Sa
Review №66

Its fine but a bit pricier than others. Oil change was $35. Quoted for brake maintenance thats probably a bit higher than others. Also didnt really need to do it but made it sound super urgent.

Bi
Review №67

Fast, reliable service and friendly staff.

Ch
Review №68

Update -- 10 years now with these guys and theyre still all stars. Solid, reliable, no bull repair shop - customer for TEN plus years.

ma
Review №69

Tom does a great job.

To
Review №70

The owner Tom is very knowledgeable and honest.

Je
Review №71

Great service and work!

Jo
Review №72

Honest, Reliable, Friendly. Tom is great!

J
Review №73

Great service and pricing! Thanks Tom!

Lu
Review №74

Men, what can I say. Walked in on Saturday morning and got serviced within 20 minutes, even been told that it might take an hour.

Ma
Review №75

These guys are great, reliable, and always helpful

Ug
Review №76

Had some issues with car after out of state trip and they fixed it and for a decent price.

Lo
Review №77

Detail oriented with fair pricing

El
Review №78

Honest mechanic!

Da
Review №79

Do good works

Se
Review №80

Awesome service!

Ki
Review №81

Quick and honest

Il
Review №82

Great service!

Information
7 Photos
82 Comments
4.9 Rating
  • Address:1829 Walsh Ave, Santa Clara, CA 95050, United States
  • Site:http://precise-auto-repair.com/
  • Phone:+1 408-988-8860
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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