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Sincere Home Decor - Santa Clara
1129 Richard Ave, Santa Clara, CA 95050, United States
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Sincere Home Decor - Santa Clara

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Ab
Review №1

I had good estimate and design experience with Sincere Home Decor. Thinh Nguyen and Bonnie spent good amount of time explaining us the materials, availability and cost/effect of our choices. We did not buy the cabinets from here, but that was because we like another pattern in another store

ki
Review №2

Went for kitchen but that didnt work out, they do need to bring more European lines. But nonetheless staff is great & very helpful, bought a bunch of stuff like Zephyr hood & Toto. Really good pricing, better than any other places we checked. Ask for Thin, very proactive.

TH
Review №3

Great services and nice quality products. I have been using Sincere Home Decor for my office since 2014. Their prices are very affordable but the products qualities are very good. Yes, there were a couple hiccups at the beginning with the previous store manager but everything was taken care of smoothly after that. I came back at least six more times to buy more supplies for my offices expansion and remodeling. Their staff are all friendly and helpful. Bao Duong and Thinh are the ones directly helping me. They are very patient with me. I do not have any interior design or construction background but after working with them using a 3D simulation program, I feel more comfortable to design myself.They also have a third party company who can handle the granite installation which is also very helpful. Ken is the gentleman in charge. Very professional and affordable service.I will come back for sure in the future.

Xh
Review №4

Great customer service 👏

Ta
Review №5

Good service, good prices.

Ri
Review №6

This store has several locations and Ive been to the ones in Oakland and Santa Clara. They have an attractive showroom which is nice to get ideas. I was looking for cabinets, tile, engineered hardwood and other home improvement items. The cost for cabinets and other items is lower than some stores but the quality is not as good. They dont let you have samples like most stores do which makes it inconvenient to shop (I like to see the sample flooring or tile next to my furniture or walls before buying).

tt
Review №7

Very nice showroom. Friendly and helpful staffs. One stop for all. We got our cabinets, appliances, plumbings from here. Very good prices compare to other places. We are very happy with the kitchen cabinets Machal designed for us.

Ro
Review №8

Mashal Chan.I have to write this review for Mashal. Was in the middle of purchasing kitchen cabinet and friend referred me to this store to look for Omega.. Mashal spent at least 8-10 hours on me including reply emails on site meet and so on.In the end, I choose another cabinet brand (which sincere decor doesnt carry) over Omega because Omega didnt carry much euro style cabinets. I told Mashal that I felt really guilty for the time/effort that he spent on my case but didnt materialize. He said thats okay as thats part of business and he is still willing to give me a lot of tips after that.Definitely a hardworking/responsive sales designer. Recommend to everyone.Roger

we
Review №9

My contractor recommended me to check it out. Am I glad I did. Bao is very helpful design my bathrooms and design the wetbar. He drawled a 3 D pictures and all the dimensions so we have a better view of our additions. Very helpful and not pushing at all and with a good price. Recommend highly.

Ji
Review №10

Had a great experience working with Bao for my kitchen/bathroom cabinet upgrade (to Omega). He is very responsive and works quickly. He never pushed us for making the order. When I told him that we were not 100% sure about the spec of the kitchen in March he asked us to wait until our contractor started working on the kitchen and confirmed all the spec (although there was no change to the design). We finally ordered the cabinets in May after comparing to many other brands and stores. They offered good price and service.Looking forward to the delivery and installation of the cabinets and will update this review again.

jp
Review №11

Spent some money here after seeing a nice show room. Was planning to spend even more money, but after finding out about multiple mistakes and making a short project into a long term project due to mistakes on their end for not disclosing information on Special Order big ticket items, I will not be returning.I see that the owner replied, I don’t have an order number. I’m revising because Bao helped me after my debacle. He fixed our issue as best he could and as quickly as he could. I believe this goes a long way. There are many aspects to be covered for special orders. Make sure they are covered. I will go back, I will just make sure that I ask more questions in the future.

Au
Review №12

Awesome selection of stones i love this place so much to choose from.

Je
Review №13

Bao, was great! He worked with our builder and made sure the cabinets fit our kitchen.

An
Review №14

Nice showroom, but no stock onsite.

Ba
Review №15

Great quality selection, helpful staff...

Co
Review №16

Their Service is really bad!! 1) It is really hard to change anything with their product bad quality and damage. 2) They always make mistakes in placing the order . The cabinet end up not matching with each other 3) With their mistake, they do NOT take the responsibility to make it right. Overall, I had a really bad experience there.

Ce
Review №17

Looks like it is been close forever. Inside ok.

ツY
Review №18

Ok

Ro
Review №19

With so many kitchen cabinets installed, I have never seen such a poor kitchen cabinet. The price is not cheap. The key is that the cabinets are poor, the service is poor, and there is no guarantee for after-sales.

Bi
Review №20

Design is very attentive

Information
92 Photos
20 Comments
4 Rating
  • Address:1129 Richard Ave, Santa Clara, CA 95050, United States
  • Site:http://sincerehomedecor.com/
  • Phone:+1 408-732-3388
Categories
  • Cabinet store
  • Home improvement store
  • Countertop store
  • Fabric store
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:9:30AM–5:30PM
  • Thursday:9:30AM–5:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9:30AM–5:30PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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