The double double remains fresh and delicious but the fries have gotten slightly soggy. That said the staffs are so friendly it warms my heart and the clean restaurant is all one can ask for in 2021.Between 12-12:30 is pretty quiet when I left at 1PM it was packed with kids and drive-in had gone all around the parking lot.
Ate here years ago when I was in Santa Clara for a week. The cheeseburger (2x2) was excellent, as were the fries! I wish we had In-n-Out in Central, VA. I love love LOVE the spirit of freedom exemplified by the company, too--we will not be the vaccine police for any government!
Trips to California are not genuine without a stop at an In-N-Out. I ordered the cheeseburger animal style, side of fries, and a chocolate milkshake. The buns, lettuce, and tomatoes are ALWAYS fresh. I appreciate the consistency of their food. They have a simple menu...but they excell at what they offer. For someone who lives on the other coast and only travels to California once or twice a year it is always a treat to stop here.
Always a good time when we stop by here for Double-Double burgers. One of the best open secrets in California, this is the burger everyone wants to imitate, but just not quite there yet.Pro tip is to order Double-Double burger, with animal style, and cut in half if you want to share with your significant other or friends. I personally prefer well done fries, but their fries are really not what they are famous for. Expect a wait after you order, because all their burgers and fries are made fresh, so it will be some time before your food is ready.
It is everything I would expect from an In-N-Out Burger. I had the double-double burger and fries. It was good.
Great food as always. The drive thru line can be a bit long at times
The drive through line is long as usual, but they were fast.
Simple but delicious burgers. The sauce is the secret.
. The lady who took my order around 5:30 PM today was amazing! Employees like her are rare. She was so polite and patient with me especially when I added on or changed my order at the last minute. She has great customer service and unfortunately I didn’t catch her name. But if you read this thank you for being so amazing and patient with me today! You have a kind heart and you are a great people person. During this chaos she remains positive and reminds me kindness is still out in there 😍😍😍
First time here ever, went as a recommendation. As a Canadian visiting California it was actually very fresh for a fast food meal. I got a double double animal style with chilis on it also, strawberry shake was real thick and cold.
Ordered late at night, but there were still a lot of customers. Despite that, it wasnt loud indoors.. Only one person at the cash register for receiving orders in-store. Orders were getting out very slowly, waited about 30 minutes. Bathroom was kind of clean while tables and chairs were not. Employees were nice and receptive to relevant questions.
Meal was great - as always. I had the cheeseburger mustard grilled, no pickles with peppers and fried onions...a long with fries. Employees were very nice; place is clean (I went through the drive thru). The only reason it is not a 5 star is the incredible wait in line. No idea why they cant speed it up! Otherwise, awesome.
The cashier here was actually wonderful. A gentleman who repeated my order perfectly, making sure no mistakes are happening. The food is in-n-out as usual, decent food.
Always a great experience. Went late night on 7/22/21 and Grace took my order. Honestly a solid employee and theyre lucky to have her. Shes super quick and friendly and took the time to connect with the customers.
Prices jump for all items on the menu. For example:Hamburgers from $2.45 to $3.30, fries from $2.15 to $2.90. It just doesn’t make sense to raise prices when people are out of jobs and getting throw out of their homes. Please let the CEO that I can’t afford to feed my family of 6 no longer at In-n-out.
Best burgers in United States, and they dont only have great customer service but they protect the American rights!!!
Solid food. There was a huge line, I am not 100% certain it was worth the wait, but it was enjoyable.
The food was good as usual. The cleanliness in dining area was unusually dirty and un-serviced. The area was about half full but every empty table inside was dirty. We had to find a table outside. Disappointing for an In-N-Out.
Arrived at 11am and it was a quick service. Awesome team 👏
Its good because its in n out. It loses a star though because its probably my least favorite location. Not the employees fault at all. Just the location itself is horrible. The way the line is organized and how busy it is because of the theatre. I would be frustrated as an employee too. The food is great though. Crispiest in n out first ever had.
In-n-Out Burger is the best burger chain in the West and with its menu its easy to see why! The burgers are first-rate and so is everything else. I got mine with chopped onions and it made my Double-Double even better. Good stuff!
Never EVER have I been disappointed! Just found out about these animal fries that are on a secret menu and boy were they amazing! Wait time really sucks though!
Basic delicious fast food. Clean, good service
First time ever having it, and I was hyped by the social media craze and rivalry with Whataburger, only to find out that its not even better than a big mac. Highly disappointed.
In-N-Out has the best value burgers. Their prices are low and the burgers are delicious. It can often be pretty crowded as it is a popular chain, but it does not take too long.
This is a great restaurant. One of the better in n outs in the vicinity. Significantly better than the Milpitas, SJ airport, and Mt View location. Sunnyale location is solid but inconvenient to drive to unless you are already over there
First time ever i dont like my burgers here, buns were burnt, crunchy to the bite.
It’s a burger, it’s not the best burger you’ll ever have in your life and it’s not the worst burger you’ll ever have either. It’s just a normal burger. But its in-n-out burger. You can’t go to California without trying it. By all means have a meal or two while there(Hint: don’t forget to order the animal style fries, also ask about other items that are not on the menu)
Great customer service. Love the burgers and the price is reasonable.
I realized standing in store versus waiting in the drove thru is the same amount of time. Just go with what you prefer.... I will forever use the drive thru here on out.
I came here a little late at around 10PM to dine with some friends. Seating is socially distanced as most restaurants currently seating are and staff is friendly and much about cleanliness as well. One crew member in particular kindly asked if she could wipe down our table and my party gave her permission. She seems to have thought she had asked in an awkward context but she did nothing wrong. The food was also quality as in n out typically is. Well done!
Food was phenomenal for a fast food chain. Fresh, delicious and wondermous. Staff was upbeat and on the ball each time we went, a total of 3 times in 3 days. :)The only reason I couldnt give it 5 stars was cleanliness. At no time was there an actual clean table. Napkins were often missing, and my drink of choice, iced tea, the container was empty 2 out of 3 times.But the place was slamming busy so these small things were understandable.
Really good In-N-Out. Tasty burger and good fries. The order is prepared relatively fast, considering how many customers are there in peak hours. It is a good option for people working near it, or to come by car to their drive thru. The prices are the same of others of the same franchise. Recommended.
Animal frys after a Phish concert...Ohh yeaaah, Wooo!!!!
The burger is great but the fries isnt worth the long waiting time of the drive through
My late night cravings satisfied.I personally advise not to get in the drive thru lane as its just ridiculous on weekends and Friday nights, better yet pull up near the location and the rest plenty of parking ... Walk in and get your order in under 5 minutes.. wait in the drive thru line and your order takes nothing less than 30 minutes.
Accurate and delicious double double protein style no onion extra tomato and a fries!I do wonder what In n Out is doing to drive more environmentally friendly packaging...much of the packaging ends up contaminated by food and so cannot be recycled, or is coated in wax, etc.
Was really good. Staff was helpful and food was good. Made some requests on what I wanted and they made it well. Definitely worth a treat to get again soon.
Traveling from out of state wanted to have some In-N-Out. Ordered a number one at drive thru to take my sons home. Got there disappointed when I pulled out our meal they did not give me my fries. Too many miles away to drive back. Burger was good just not the same without the fries. I looked at receipt charged for them just didnt get them. Really disappointed you trust a place to give you what you pay for any dont get it.
Best fast food burger in town. Way better than Burgerking or McDonalds burgers. Any In-N-Out location is always crowded. Burgers are smaller when compared to other fast food burgers.
So much hype for this burger joint. Trust me it lives upto its expectation. Super limited menu. Just 4 burgers. We had 1 of each. No complaints with the quality of food. but the Line to the shop is super long. Least 30mins wait during the food hour. Pretty far from my house so have to keep an hours time to have this burger, they should come up with online order / pick up & door dash. it will be easier for their customers.
This location is always busy. Best come by during off hours. Nice staff!
They had good quick service and the burger was really good, I didnt enjoy the fries to well though they were old and stale
Amazing burgers. Fries are wet and limp and remind me of a beached jellyfish. If you just order a burger youll have a five star visit.
Most clean and fresh cheeseburger I have ever had
Even when the drive thru line is long it goes by pretty fast. employees are always cheerful and helpful
A Cali classic. This location did not disappoint at all.
4 star because the fries quality is not consistent. Sometimes it is really crispy and sometimes it is not. Coke has weird taste, but it is ok and better than Mac.Staff was really friendly and patient.
Fast service, clean establishment. Burgers are great.
Animal frys, Animal frys they never disappoint and they are the best frys to eat while watching a movie.
To cool lots of pics and different animals to see and best food
I got off work around 7pm wanted in n out so went to the Coleman location. Line was really long wrapped around the whole parking lot and onto the street long. I live around the corner and barely eat in n out bc the line is always long. So I remembered there was one by the AMC by Great America, we had just seen black widow there when I saw it. I really wanted in n out so I drove to the one by AMC and there was only 4 ppl in line. I did a little dance and got me some in n out. ❤ Be kind to each other we are all fighting battles no one knows about.
This in n out is soooo slow. i don’t get why it takes so long (especially at 11am on a sunday morning when the restaurant is way less than at capacity and the drive thru line is short). are they understaffed??
My girlfriend loves this place, she can always eat here and shes particular about what she eats. Theyre clean the drive-thru is fast and the food as you would expect is fresh. Good work in and out keep it up.
In-N-Out is the Chick-fil-A of the west and is always a great experience from a good and service perspective
Everything was fine. I enjoyed my meal and it was good. The customer service I experienced sucked, though. A worker named Jacob didnt treat me like a customer. I felt ignored and my needs were disregarded. I was surprised my order was correct. I went there Sunday afternoon.
Always solid, cant go wrong with it. Quality like you would expect of a typical In-N-Out. Expect long lines though as its a popular location.
After many years of wondering whats the big deal with In n Out Burgers Ive finally came to the conclusion that after once again getting a stale burger from McDs, and BK and the Red Head 👧 place,that a fresh burger is the way to go.Theres all kinds of places that make fresh burgers In/Out is one of the more reasonably priced burger joints.
Food was definitely amazing but there was lot of wait
Classic. Friendly. Delish.
I went here about a few weeks to a month ago and almost forgot to write a review about it until my wife reminded me today. I saw an employee crying about how poorly her managers treated her and talking about how she was scared to come back to work because of that. Im not sure what happened here, but I sure hope the other employees aren’t treated the same way she described. Also my fries were inedible, so soggy and cold. Disappointed.
First in n out that I go in Sunday and the line and waiting is not too much about food very good as any others in n out I tried before
Burger was fire...service was excellent. And the wait wasnt terrible.
They move the line so quickly, and I feel completely safe, as the only contact is taking my food from the person at the window who is completely masked and gloved.Cant wait to be vaccinated, but until then, In-N-Out is an incredibly tasty and safe alternative.
I go here a lot. Every time I go the customer service is great. My order is always correct, too. A worker there named Eliana is especially really nice and caring about customers like me. Shoutout to her. Also, the food is always great. I never once experienced a problem with my food. Highly recommend this place!
I picked up lunch for a friend. Went to the drive through and there was a guy outside took the order to avoid the rush hour. Picked up double-double with fries. In-n-out never disappoints.
Disappointed, friend saw me with a Carl’s Jr. burger and said this was so much better but sorry it’s not. Service was very good but the burger does not come close
Nasty.....burger wasnt hot or warmHave had better at different oneWill not go here again
Burger was fresh and fries was crunchy delicious 💗
Very busy but not to bad of a wait.