I didnt buy anything from this store. I was looking for halloween costumes for my family and I. I just wanted to comment on the great customer service provided by one of your employees. She should be recognized. Deanne was very friendly and helpful. I appreciate her positive attitude. Please let her know she is doing a great job.
The staff was great especially a worker named Deanne. She was pleasant and helped me find everything i needed. Great job
Nice and neat store. Easy to find merchandise. Helpful staff!
Party City always delivers in times of need on pretty much most occasions. Great store, great selection of products, great staff and reasonable prices. The check out line was not to bad and had three cashiers open assisting the customers. I was pretty stunned to see the store as clean as it was especially in October as we all know Halloween is right around the corner.
Love this place always greeted with a smile and a hello. Always very helpful. My granddaughters birthday party is this saturdy. And she mention to pre order the balloon so that there ready and paid for, so all I have to do is just come on in and pick them up. Because theres usually a 2 hour wait, Just to cash out.
The girls who work there are not friendly, they are in their world and if you want something they tell you they dont have it and I had already seen the sun product.
Great service. Friendly staff. My go to place when I need anything from parties to holiday decorations.
Went there for a special item and they had it, great service to go with.
No one to help on the sales floor. Band it was 10 am
Always have what Im looking for
Ordered online and. It was brought to my car on arrival. That Easy!they were out of stock on one item discontinued they gave me a phone call and refunded it. Would totally do this again easy peasy
Horrible staff. As soon as I walked in 2 girls were just standing at the counter doing absolutely nothing and said they can’t take walk ins. Lazy people.
Empty and in Covid-19 times, that was nice. But so were the shelves, but I will forgive because there was a transition in holidays.
They have everything you need for any occasion. The girls there were very nice and helpful.
I got a big balloon and it didnt even last 8 hours!!!! Never again
Super expensive!! Many of the items can be found at dollar tree or .99 cent only stores
If buying balloons, order then online for pick up. If not the wait is long as they dont have many cashiers and then you have to wait for them to blow them up.
They didnt have everything I needed, and some how I still wound up paying over $75 for items that my 6yrs wanted😳 these are crazy times🤪during a pandemic😷
This party city is a large store with a great selection of items for all your party needs. They have great seasonal selections as well.Pricing is a bit high, but its convenient to have everything in one place. If I had time Id rather order from Amazon for the pricing.The employee are helpful for the most part. My biggest issue is the pricing on the goods. Besides that, nice spot.
Payed 26 bucks for 2 ballons
Thus place has an amazing selection! I needed some birthday supplies in a hurry, and they had everything I wanted! Including a birthday sash, birthday chalice, and a birthday light-up tiara. They are pretty expensive for some things, but relatively reasonable for others
Customer service is poor and they do not follow Covid guidelines. I noticed that after each customer on registers they do not wipe down the pin pads.(which they should)
I feel this location never has anything out. As soon as you walk in they have a few items on the shelf but further back its completely empty.I would assume that it is because they are preparing to change from one season to the next, but I stop by here often and its always the same.Try going to the Downey location instead.
Store was empty so no crowds also girl working there was nice.
For birthday, wedding shower, baby showers you can find all decorations you may need. But during any big holiday they stock up on the holiday decor more than the year round. The cashier that wears many hats is very helpful and nice.
They keep it clean but still way overpriced
Saw it online it was actually there I was pleased about that. Fast and friendly service the staff is very helpful
LOVE GETTING TO GO HERE DURING OCTOBER
Great but the metallic balloons wasnt nor last
Went around 9 o clock.. Their signs say closed at 8:30.. But nothing to complain about. It was not busy at all and the costume i was looking for was here! I guess because its far out people dont always come here so they have many costumes still in stock.
Excellent customer service! Pretty clean store considering they just had Halloween.
I did give it a 4 🌟 because there was a mix up with my online order. But the lady who helped me out was very apologetic and did find a substitution for it.
A 3.75 stars. An above average party business. Good place to purchase items at a reasonable price.
Need to have more ppl at the registers.
The cashiers are friendly and helpful.
Purchased balloons ahead of time for my daughters bday party and was told I could have them filled with helium the day of the party. I go to Party City day of and Im told that there is a worldwide helium shortage and they are unable to fill the balloons with helium. What? Huh? There are disposable helium tanks sitting ten feet from me, so there is obviously helium somewhere. But be forewarned, this is an international crisis! WORLDWIDE HELIUM SHORTAGE!!! PANIC!!!!!!!
Service is always slow
This is the month of June on a Saturday afternoon, you would think that this so call party store would understand that there would be lots of graduation partys. Went to pick up a few more items,stood in line for over 20 minutes - (left items and waljef out)one slow cashier the other two were busy with the balloons. Apparently manager does not know how to schedule or even help. Will never go back again, never..
I wish I could give 0 stars. According to the sign on the door the store is opened at 9am today. Well the gentleman was sitting in his car the whole time and did not open until 9:07am. A couple people left. Joel is the employee name.
I love Party City. They have everything you would need for any type of party
Prices are way too high but emplyees are nice.
Good, just people dont understand they need to pre order balloons to be inflated for holidays, weekends or other special days that are celebrated. Dont expect them to preform miracles and have your done as a walk up when others thought ahead.
Very friendly staff and helpful
Good place to go for party supplies. They have a large selection of what you need.
Awesome for cool invites, but loose candy is old lol
Service is whatever seems like they had better things to do than help customers
Staff dont like kids playing with holloween accessory
Excellent customer service
Bathrooms were disgusting. Trash everywhere! Waiting for corporate top contact me, I have pictures.
Great party supplies for every event
Came in to buy my son a lea for a school event. Price was great. I was in and out in less than 5 minutes.
Genji sword should have been less expensive Great Genji Costume
Great party 🎉 items.
Staff was very friendly and helpful, many products on hand!
Always has friendly staff but sometimes it is a long wait getting balloons
I was looking for certain Fortnite balloons and found them here. Along with Black panther decorations.
Just ok. but my wife and my daughter like it. So there i go.
Good place to shop for party supplies
They did not have as much halloween stuff like they did in the past years.
So fun and so much stuff to see
Everything for your parties jst a little pricey
Slow service. They didnt have the costume for my newborn and told me to call the next day because the shipment gets there. Then I called again but they put me on hold for 25 mins that they forgot they had put me on hold !
I was at the store at 9:30 I dont know what time your employees arrive, but the store was a mess. Either the closing crew did not clean up and left it for the morning crew and nothing was done. It was a busy morning and maybe 2 employees trying to help us all..The store should not have trash in the isles and products on the floor..
They have the worst staff. Never helpful and long lines.
Lots n lots of party favorites. Prices could b more affordable
No graduation ribbon leis
Love this place very clean and great customer service!!!!
Nice big store... Friendly staff!
All your party needs fulfilled here
Only 1 cashier and she did not know her store or what they carried, I asked about a item she said they didnt cary it after walking for a while and looking I found it myself. Poor service
Customer service was spectacular
Call before going. Inventory doesnt match whats reflected on website
Is a great store, with a lot of product but the one in Santa Fe springs has the worst customer service.
Youll find everything you need to throw a party in One Stop.
Everything is so Pricy
Ridiculous!!!! Latex balloons are so expensive $32 for 24
They had what I needed.
Too crowded
Out of shock party avengers invitation.
No customer service.. youre lucky they ring you up.
Every party supply under one roof
Great place
Very Good
Nice and clean
Last minute shopping for Halloween lines are ridiculous
Fabulous
Has party decorations
Couldnt find what I was looking for
They have everything!!!
Very clean store
Everything you need for a party!
All your party needs
Great service
Great for everything
Really hopeful !!
Need more costumes
Little staff
Good assortment
Great place for all kinds of parties and events ❤️