Someone hit the rear-end of my car, damaging the trunk lid and bumper. I filed a claim through GEICO and selected Extreme Twist Collision as the Auto Repair Xpress shop since it was the closest one to me. Extreme Twist got me in quickly, got me an estimate, and repaired the rear-end, all while handling everything with the insurance. The car looks great, and Im really happy that everything looks exactly the way it did when it was new.My one and only complaint is that I wish I had received more communication along the way. I called a few times and received different time estimates for the completion of the repair, but I completely understand that sometimes things take longer than expected, and it was only a very, very minor inconvenience.Extreme Twist is professional and they did good work on my 2008 Chevy Cobalt. If anything happens to my car in the future, Ill be going here again.

Thanks for succeeding in solving a tough repair for a difficult customer, me. You turned a bad situation into a good one and I appreciate it. Rock on.

This is by far the VERY BEST collision center in all of Santa Fe (and likely, all of New Mexico and elsewhere!!!). The work done was superb — absolutely perfect - and reflected their commitment to excellence. John Ricci was awesome - he spent a lot of his time reviewing the bumper mishap, took myriad pictures and explained exactly what was entailed with the repair. LIkewise, he stayed in constant communication with me re status of vehicle. Upon picking up the vehicle, I was assisted by Luis - he reviewed the paperwork with me and also thoroughly inspected the vehicle with me. And the vehicle was washed and cleaned, inside and out!!!! Their customer service is a 10 - off the charts! Highly recommend Extreme Twist!

Service was outstanding and very professional Staff. Was treated with respect and very down to earth. Would recommend them to friends and Family . Thank you for doing a great job on my Truck . Receives a High 5 Star Rating from me. David F Roybal

The manager is a great person my truck hasnt got out of there yet but I bet they probably do a great job I recommend it to everybody that wants their cars fixed

My name is David Mendez I’m from Oregon, I highly recommend Extreme twist collision, they are friendly, professional and take care of everything. They make things easy for you and want you to walk away satisfied. Thank you josh for everything I don’t live there or I would enjoy a beer with you and ur team. You guys are cool af thanks for fixing my truck I am extremely happy.

After being involved in an accident, I had looked up reviews and finally decided to use Extreme Twist. They were absolutely amazing! Not only did they do a great job on the car, but their customer service was fantastic. They reached out to communicate about the status of the vehicle frequently, and when our insurance company was less than attentive, they made it a point to keep following up with them as well. I highly recommend them.

Exquisite work and craftsmanship. Conscientious and responsive staff doing their best to please. The old truck looks better than new. Highly recommended. They went far beyond what I expected, buffing out some old limb scratches and making the truck look like new. A+

Very personal, very competent, very reasonable - My car came back in spectacular showroom condition. I couldnt be happier. Extreme Twist deserves the five stars and then some...!!!

Extreme Twist did a extremely great job on my 2018 RAM DWR truck. Josh and his team are top notch folks and they made me feel like family. People of Santa Fe if you need it done right, on time, and as quoted come on down to Extreme Twist I know that I will be back.

I came here for a quote. I was very impressed with the professionalism. They took the time to go over the process of getting my car repaired which I really appreciated. The lobby is very clean and they offer cold drinks in a mini fridge. The quote they gave me was less than what I got from another body shop and I will definitely be bringing my car to them when Im ready to get it repaired!!

They did a great job as always I have been using Extreme Twist for years from custom paint jobs on my 1969 GTO to all my work vehicles

They took such good care of my car and me. My car now looks better than it did before the collision! They are considerate, thoughtful and trustworthy and do impeccable work. But what’s more, they went way out of their way to help me in details that were not their responsibility. They are a class act and I highly recommend Extreme Twist Body Shop.

Above and beyond what I expected. Fair pieces and great craftsmanship

Great work and very nice people. Thank you guys!! As I always tell my patients, I hope not to see you again soon! 😂😂😂

Awful experience! Took our Sprinter van to Extreme Twist to have some minor surface rust repaired around our windshield (grinded out, and re-painted), and the windshield replaced. First install leaked at the top near rearview mirror (and they damaged the front speakers, which they replaced, as well as left a mess inside the van), then they damaged their entire paint job while removing the windshield in order to replace it for a second time (they used knives to remove the windshield). They stated that they would re-paint the entire area, again. They installed a second windshield, it also leaked, this time along the passenger side. Went back again to have the leak resolved, which they did by installing masses of caulk. In the process, damage occurred to the interior of the van, as well as tools were left under the hood of the engine when we drove away (luckily they did not fall into the belts), and the trim was not installed properly. Now, 8 months later, the rust we went to have repaired, is re-appearing (at the bottom edge of the windshield) due to an inadequate second paint job, when they damaged the area removing the windshield (I can see scratches still visible near the forming rust). I am unwilling to return to them for the 7th time to have them work on our van after all the issues experienced, especially since the last time we spoke they stated “we are done with you and your van” (even though they gave me a “lifetime” warranty on the repair). I have asked for a full refund, which they have refused. Likely they will now disparage this negative review, as they have done to others, or claim our van has a “defect”, which is untrue. There are other options in Santa Fe and I highly recommend you use those.Response: I did contact the office and requested a full refund. Re: the glass vendor, he is your employee/contractor, it is not appropriate to put the blame on him when I have no contract with him, only with Extreme Twist. The responsibility lies solely on your company as I have no control over who you use, in fact, I even requested a different glass installer after the first issue, but was told no. The rust re-appearing is from the poor re-paint after the removal of the windshield, not because of cancer. Was even told when we picked up the van the first time that it was just some simple surface rust, and not a big deal to fix. Re: 7 visits (1 - estimate, 2 - drop off for original repair, 3 - pick up van, 4 - return to E.T. for speakers and tools, 5 - van towed back without windshield, 6 - returned again to pick up van, 7 - dropped off van again as windshield was leaking, again, 8 - picked up van), vehicle was left in your possession 3 times, and 3 times the van was not left in your possession.Update on 8/12/19: Now the entire lower section of the repaired area is failing. Paint is peeling off, and water is sitting under the layer of paint they applied. Still no help from Extreme Twist. Uploaded photos of the failing repair for all to see.

OH my god these guys are amazing. Their work is impeccable. The lady who hit my car did me a favor because it looks better than it ever did. Everyone at Extreme Twist is kind, courteous, and professional. They sorted out all of my crazy insurance stuff, did a rush job for me, and my car looks… absolutely…perfect. I can’t thank them enough!

Customer satisfaction was their priority was very pleased

Josh was great! All since I walked in the door helped me with my truck made it look like new nice doing business with extreme twist will definitely come back for business. Recommend!!

The gentleman at Extreme Twist are exceptional. They are honest, reliable and fair. Josh Baca and the team went above and beyond even when it was not their responsibility. Extreme Twist Body Shop is one of a kind.

After a Geico customer backed into my car, I was recommended to Extreme Twist Collision. Even though it took over a week, I must say that the work was tremendous. Not only did they fix my vehicle to its original state, they detailed and washed my car before returning it to me. Excellent service!!!

Great service - fast, friendly, and professional.I was on my road trip through the area when I got into a car accident. My front tire had broken clean off and I had to get towed. These guys understood how much my car meant to me on my trip and were able to quickly service my car within 24 hrs. I couldnt be any more grateful to them!

I had a bum bumper and light hit. Extreme Twist was recommended to me. So I dropped off my 2015 BMW for the repair. The car specialists do an excellent job. Very shiny and clean work. I was pleased with the body work they completed. Had a bit of a glitch, but they kept the car and made it good. All good. Luis is an excellent customer service representative for the shop. Wonderful professional and pleasant. Just a comment -- it might be a nice touch for the owner/tech people to present themselves and say hello and check up on the customer. And to return calls. Always good customer service to return calls. Even if you dont always have the information. Thanks again.

So I got a rather harsh door ding from a co-worker who refused to admit it, even though the paint they left on my door was the exact color of theirs and the marks matched the profile of their door, and there was no one else parked next to me that day. I walk around my car every single time i am ready to get into it. The guys at ET could tell I was very agitated by the entire thing and made the door ding completely disappear! Highly recommended for auto enthusiasts!

They did a great job. My car looked like new when I picked it up. The staff was very friendly and helpful, and had it finished a week earlier than the estimated time I was told it would take.

My A/C went out while visiting Santa Fe. I was recommended to Eli. He correctly diagnosed my problem but said it was out of their wheelhouse and recommended me to Moras Auto Shop. Every one here was so kind and helpful. What a great shop. My mom is having her car repaired here after an accident. Just a great team!

Very professionalVery clean lobbyGreat customer serviceThe best auto collision shop in New MexicoWould recommend to anyone

Best repair shop in town! Super trustworthy.

Eli and Josh are great. Amazing work

They were able to obtain a new bumper for my 2003 Saab which was no easy task. The repair of the bumper and a quarter panel is fabulous!! They were on time for a very reasonable cost. The staff was wonderful! The surprise...they detailed little Saabrina and she looked beautiful upon pick up. I highly recommend them!!

Great professional paint & body work. They take pride in there workmanship to achieve perfection and give all of their customers the results they expect on thier vehicles I recommended them highly

Excellent service! Dealt with tricky insurance insurance, was responsive to all questions. Car looked like it was detailed when repairs were done. Clean and comfortable waiting room, all staff friendly and competent. Hope I never have to go there again as I hope I am not involved in another collision, but was happy that was where I wound up due to an unfortunate accident. KM

These folks did a great job repairing my Jeeps collision damage. Its just like new after being t-boned by a Prius! John and staff were communicative and helpful and minimized my time without my vehicle.

The staff were incredibly helpful. John was very communicative. I was in and out in less than 30 minutes. Thank you SO much for the estimate and support!

My parked car was hit & run victim - Extreme Twist body shop staff are super kind and helpful - cant ask for anything more!

Friendly professional peopleDid an awesome job fixing my truck. Took them a wrecked n dirty truck. Got back a fixed n very clean truck.

Courteous and helpful. They worked things out nicely with insurance. Have used them 4 times (big family) in last 6 years and always been pleased with service and result.

My car Had some exterior damage and they repaired it perfectly and cleaned my car! You can’t even tell it was dented with paint missing just a few days ago. They were also kind enough to pick me up to pick up my car. I will absolutely come again! Holler.

Because Santa Fe has a reputation as a poor customer service city, I was pleasantly surprised by the exceptional service I received at every step of the process. Great people, excellent work. I couldnt be more pleased.

My insurance company took my vehicle to Extreme Twist to get my sports car fixed, after having bad experiences with two other local body shops.Extreme Twist had a huge job ahead of them (replacing the entire front clip). They took their time to get it right. They did such a excellent job, my insurance company quit doing business with a local body shop and started using Extreme Twist on any/all claims.I highly recommend Extreme Twist.

Great place and excellent to have work done on your car or truck.

Strives to satisfy. Approved collision repair for the Hartford / AARP. After the repair, which was performed very well, we found two minor indirectly-related issues, which they resolved gracefully and promptly. I recommend them for any collision-related work.

Professional place.

These guys are pretty awesome if you happen to be an idiot like myself and smash up your vehicle. Friendly, courteous, and as fast as can be, considering that body work can take a while. And they even washed/vacuumed car, which was a neat bonus.

Extreme Twist did an awesome job on my car! So happy with it!! They were vey professional and helpful. I would definitely recommend them. Very highly!

Hi, I had a fabulous experience with having my car repaired by Extreme Twist. First, each man I met ther was polite, competent, and an absolute gentleman. The estimate was prompt, accurate, and they completed my car in the promised timeframe

Extreme Twist did a beautiful job replacing my bumper. Great job and repaired it in one day. Professional staff, very pleasant.

Very nice Clean waiting Room free drinks experts and good technicians willing to help you and take care of your issues with your vehicles are you pay a lot of money for

The best. Great job and friendly staff.

Excellent communication and service.

Bait and switch. When questioned about what they did they said they repaired what they said would be replaced. Car obtained additional damage in their lot. They did nothing. Go someplace else.

I am completely shocked that this place has 5 star reviews, probably written by friends or family. I had a very bad experience. When given an estimate I was told it would take them FIVE days to complete the minor work on my car. They kept my car for 25 days!!! It delayed my move to CA and I had to push back the start date on a new job. The owner Rick is the worst. Everytime I called I either left a voicemail which no one returned, or Rick would answer and promise to find out what was going on with my car and get back to me. Never once did he get back to me. I would always call him a day or two later to ask why he didnt get back to me and left me hanging. He would simply say, Sorry it totally slipped my mind. The only reason I got my car back in 25 days was because I got the car rental company and my insurance company involved. Rick didnt care that I would call screaming or begging or crying, or anything trying to get him to see I was serious, that I needed my car asap so I could get to CA and start my new job. He couldnt have cared less. This was the worst expererience ever and I cant say enough bad things about this company. Because they kept my car so long the rental car went over the allotted $900 and Rick actually expected ME to pay the difference! Ummm, no, I dont think so! Luckily Enterprise agreed with ME and felt sorry for me so they gave me a huge discount. Their was still a remaining balance of $140 which Rick actually thought I would pay. He should have been responsible for the whole amount but Enterprise was generous and took care of a big portion of it. I deducted the rest from my $500 deductible and I would have dued Rick before I paid him one dime of the $140 after my horrendous experience with him. Do yourself a favor and find a more reliable, honest auto body shop!

Bad news body shop, take a closer look, couldnt perform work and signed insurance company check that work was completed. Be careful

Their work is competitively priced, technically and aesthetically flawless.

The best collision work

They get the job done to perfection !!!!! Owner and staff second to none!!!

Great my car is awesome

Excellent service

Great customer service

Emilio is awesome

Excellent shop

I apologize for the length of this review.I was rear-ended in my 2019 Subaru Crosstrek on April 30th. Subaru recommended Extreme Collision, so I took my car there. I got my car back mid July. The work looked amazing, but I found an issue with my hatch not latching correctly and took it back to the shop a week later. They ordered a new latch immediately (mid July).In the time since Extreme Collison ordered the latch, Ive called six times trying to get ANY update I can on the status of that latch. My insurance has already paid for the latch and body work, except that it hasnt been done. Every time I call I get placed on hold, told that the parts guy is out/on lunch/not there and they tell me they will call me back, which hasnt happened.During the time my car was with them, communication was great. I am absolutely impressed with the work they did. Since Ive had my car back, however, I cant seem to get any answers. I understand that a lot of parts are on backorder right now, but I still have no resolution four months later.Edit: after I posted my review, Josh from Extreme Twist called me. Josh had looked into the situation (he wasnt the one I talked to initially or during any calls) and actively worked to rectify it. I appreciate his willingness to figure out what was wrong and correct the issue.

Excellent job

Professional, attentive, excellent jobs, accurate over time, a clean place, and very friendly.