I really like these guys, they are awesome to deal with on everything. Best gun shop in Santa Fe. They have a lot of cool rifles and pistols. Thanks guys!!
Great place to find custom items for your firearms. Also great selection of firearms. Friendly staff and you can sell on commission.
Good shop for all your firearms needs! Best in Santa Fe Id say
The staff of the outdoorsman are always increadibly knowledgeable and enjoyable to speak with. Ive never had a bad experience at this place.
Lied to since the beginning, the sales man the owner, they sold me a used gun said it was new and charged the new Price, the owner bill said the gun is used hed take the gun back in extange for another gun so I went back the next day and talked to the manager that was a straight puck, after they sold me a used gun for the new price, Ill take my money else where me n everyone I know, they even admitted they sell used guns passed off as new guns.
Today I worked with Lee while purchasing my new handgun. The process was fast and hassle free. I spoke to a few of the other employees and they were all very knowledgeable and friendly. Lee demonstrated phenomenal customer service. He showed me everything I needed to know about the firearm before I left. Big thumbs up to The Outdoorsman of Santa Fe and Lee!
Ive worked with Outdoorsman a few times, and theyve been great every time. Im thankful for their presence here in Santa Fe.
Ive bought half of my guns here many years ago. That being said I took my girlfriend down here to get her first gun. She bought a revolver and a derringer. The derringer quit within 50-60 rounds we went back to the store to have them send it out for warranty, came back today a week later well it hadnt been sent out. It was still sitting on the managers desk.. We thought well money is already invested so lets just get something else manager pawns us off on a quite arrogant kid. Had we known it was going to take another background and more time we would have gotten our money back and left. We had a friend waiting in the hall the entire time so it was not a leisure visit. We literally spent $1000.00 + dollars with you within the past few weeks. Not saying that means we deserve to be catered to but the arrogant kid definitely doesnt deserve a job in any kind of customer service, I know I did it for a decade and never have I treated anyone that bad. Rolling eyes hohum attitude we had an actual reason to be annoyed we had been sold a lemon! And trying to give the benefit of the doubt tried to actually continue being a patron of the store!!!! Pathetic customer service from management on down. Go somewhere else to buy your guns, obviously I will.
It was a wierd day as they were about to close due the virus order. The store is in a mall unfortunately. They have rifles, shotguns, handguns, antique guns, used long guns. Some were quite affordable. This was my third visit to this store. Neither time was i really greeted or welcomed nicely. These guys are busy, short with words and dont appear to have time to educate. But in a town with too few gun stores, you have to go check them out. I think you can call them still and make an appointment to go in somehow. And they have custom orders as well. I hope when they reopen via the mall entrance, its well stocked and dusted, that would be fun to see.
This is a great store. It has some real human beings working there who are respectable, knowledgeable, patient, and down to earth. They answered all my questions perfectly and took plenty of time to make sure I was a satisfied customer. Ive already bought 3 firearms from them and I will continue to do so! Great job Outdoorsman and thanks for your business and helping me realize that I dont live in California anymore!
Helpful but very little selection of guns people are looking for and even fewer amount of ammo people are looking for. One good thing they had was a great selection of Western style .22s available for under $150. Great to learn how to shoot and gun safety, inexpensively. Gunna go back and get me a couple.
Would not recommend this gun store. They make false promises. Albuquerque has tremendously better gun stores.
I called the police 🚔 so good luck in jail
WORST CUSTOMER SERVICE & OVERLY PRICED!!!I ordered a firearm and was sent an email stating my firearm was delivered, I came into town to pick it up and was told that it takes them 3 days for them to open delivered packages and they will call me when they get to it. Background check had already been processed and cleared. I would of been better of sticking with ABQ Guns, I wanted to give the outdoors man a try. NEVER AGAIN!! BUYER BEWARE!!
Wait until New Mexico fully reopens before going there. Called the night before to let them know I was coming in. Drove two hours to pick up special order guns, that had been in storage for two months. Waited 35 minutes to be allowed into the store due to reduced occupancy. Waited 30 more minutes to be helped, since the two employees were busy with other customers. Ten minutes into my transaction, the background check comes back delayed (not their fault), but wasted a great deal of time, today, to return home seven hours later, empty handed. As long as they have reduced occupancy, expect long waits to get in, or to be helped once you do get in.
Great place to buy a gun. Staff is knowledgeable and helpful!
Very knowledgable and friendly came through for me and got me the rifle i wanted im coming here for now on for my firearm purchases
Extraordinary people, extraordinary products. No ammo though.
This is a well organized shop with a super knowledgeable staff. My family has been coming here for many years. They always answer questions with professionalism and grace, and believe me over the years I have asked some silly ones. I cannot recommend them enough. I recently had to call regarding a very complicated situation and they walked me through it with with lots of patience. I felt 100X better knowing they were on my side and there to help. Support local stores!!! This is a great family run business and dont worry theyll help you if youre an outdoorswoman too.
Great prices staff is friendly and very knowledgeable on there products. Will be going back.
They are always so welcoming and informative. I appreciate their time and knowledge. My next purchase is definitely going to them. Just not sure a safe or a new toy. Who am I kidding definitely both! When you stop in you will not regret it.
A little hard to find hidden in de vargas center but the staff was incredibly helpful and friendly. They do transfers, ship firearms and had some items in stock that we havent seen online in awhile.
This is the only gun store left in Santa Fe. They will let you trade in many firearms or put them on consignment for you and they carry a grear variety of old and modern firearms. The staff is genuinely knowledgeable and enthusiastic about the wares on sale here. Also, there is a modest assortment of archery gear and assorted hunting and survival items. You should check it out, there are some awesome specimens on display at this store.
Cool guys. Very helpful. Great shop.
Extremely Knowledgeable and Friendly.HIGHLY RECOMMENDED.
Few years back I walked in to buy a 1911 but no one helped me, a lady walked in wearing yoga pants and was helped by three salesman so I left. Went in this weekend and no one helped me again they actually called in two other customers from outside. I guess since I’m Hispanic and covered in tattoo’s they don’t think I can afford guns or pass a background check. WRONG!!!! Never walk in those doors again.
Its pretty unassuming when you walk in, but Ive been to gun stores all over the country and this is now one of my favorites. The owner is incredibly knowledgeable about all manner of guns and they have a LOT of really interesting inventory in the safe behind the counter if you tell them what youre looking for. Highly recommend a visit if youre in town.
Great little place. Staff has always been friendly and knowledgeable. I have been coming here for a very long time. The owner is friendly, knowledgeable and happy to take time to make sure you get what you want/need.
Lee was great and made my gun buying experience worth the visit. Hope to visit more often.
The mountains of northern New Mexico are home to world class sportsmen and epic trophy hunting. The Outdoorsman offers a solid inventory of new and used firearms for hunting, target shooting, collecting and self defense. The staff is knowledgeable and low pressure. A full range of accessories and gear are priced to sell. The best gun store in Santa Fe.
Great selection of firearms, friendly knowledgeable staff, reasonable prices. Protect the Second Ammendment..
Iv gone here twice both times were great. A worker named Friday is great helped me out fast and informative towards me. I recently looked up gunsmiths in Santa Fe and it brought me here now I’m confused 2 rude workers told me that they did not gunsmith there. I plan to return due to the great product and service with Friday. But it would be great if they had a gunsmith as well!
These people are like family, always helpful and generous.
Never been here dont know what Google is saying
These guys extremely patient and helpful even when they are slammed! I highly recommend these knowledgable folks and will return.
Reasonably priced. Great counter help and consignment is neogiatable
The staff here was very informative and polite. I will definitely do business again with them.
Great store knowledgeable staff and very helpful
Its indoors
Great place to shop. Very knowledgeable and quick serviceThank You
Excellent customer service 👍. Very knowledgeable staff. Great place for all your hunting and shooting needs.
I only reviewed this place because before this review, there were 69 reviews. My review brought up the review count to a total of 70 reviews. No more dirty numbers here!
Website and all public info say they close at 7PM Fridays, but they shut the door on me at 6PM after driving out. Wasted my time driving here, will never come back. Employee also said entire mall closes at 6PM - a bold faced lie.Please learn how to conduct your business professionally in the future; dont lie to a potential customer because you want to go home early on the weekend.
Ive bought multiple firearms from here and everytime I go in its better than the last. They are knowledgeable and extremely professional with a huge selections of guns and knives to choose from! 10 out of 10!
Great service. Very knowledgeable staff. Excellent selection. A+
Very nice staff that are patient and knowledgeable. Guns are very overpriced vs other gun shops in Santa Fe. My example is the Outdoorsman wanted $395 for a USED Walther P22 and Tinas range sold me a NEW Walther P22 for $320. Its worth your time to do you homework.
Great staff, competitive prices
These guys are amazing, the staff is always friendly and willing to help, they even special ordered me a top rail for my 10/22 at a discounted price. Would definitely recommend for anyone who loves guns.
Professional, friendly staff, good selection of firearms, optics, parts and accessories. Its not a big shop but you get personalized attention.
A bit hard to find since its inside DeVargas Mall!.. but knowledge, friendly staff once inside really helped me find a perfect holster for my S&W sd40!.. these folks dont mind if you didnt bring in your sidearm for proper fitting, just save the receipt and if there is any problems, come back and theyll make it right!
As an individual with years of experience in firearms, I can say proudly that I wont be returning here again! My girlfriend wanted a pistol with a manual safety and the rep said if you dont trust having a gun without a safety, I wont sell you a gun at all. Who are you to decide what others want? On top of that, theyre overpriced compared just about anywhere else in town or online. Skip this place and go to Big R or even Tinas.
Always helpful, courteous and great to work with! Bought my first gun with them and the guy spent 45 minutes helping me out. Looked guns many times afterwards with same kindness and thoroughness.
Knowledgable Friendly Staff. Good selection
The guys are always friendly, this is my 3rd visit there to pick up something and soon as i walked in i was greeted immediately, they were in great moods as always and ready to assist or eveb just engage in casual conversation..I highly recommend this location, whether it be to purchase or even as your FFL dealer!
I bought my first ar15 here. Great price for the brand, pretty much a steal. Very knowledgeable and courteous staff. Brad was the gentleman that helped me. He was very helpful in explaining how to disassemble it and even put on my sights. Defeninitly will be shopping here again.
The gun and ammo place for Santa Fe. Great staff. Very knowledgeable and friendly.
Checked the place out, staff was very nice and put in a special order for me, WoW and thanks.
Made 45 minute trip here on Friday because the website said they were open until 7pm. Arrived around 5:55 and got to the shop front at 6:00pm to find locked doors while several people were still at the counter and a customer was being helped. I waited for the customer to finish and come out the door and he had to be let out by a bald headed employee and was rudely asked what do you want? And I asked if they were closed because I wanted to do some shopping and they said they were. I asked if they were aware it says theyre open until 7 online on google and their website and he said he was aware but the owner wont change it and that the whole mall closes at 6pm and slammed the door. The whole mall was still open and all the stores were still doing business with people coming in and out still.Ill never do business here again. What a waste of time. The employees proved to be rude and blatant liars. What a horrible business.
Good selection of firearms, a bit over priced. Not much on stocking hunting camo or accessories. Hours arent very convenient for you if you are a working person. They are located in a mall that closes early. Go figure,(Santa Fe).
Bill Roney and his staff, are friendly, knowledgable kind of laid back, by that I mean they dont want to sell you something you are not interested in buying be it caliber, size or make. Theycan inform but never are pushy.
Very knowledgeable staff, no gun shop commandos.
It was an amazing experience josh was extremely knowledgeable and friendly totally recommend the experience if you have never stopped in
Love this place! Bill is super nice
Went in to purchase my first rifle, the staff was VERY helpful, courteous & answered all of my questions. Definitely will be back for another firearm or two!
I went into this store years ago and the customer service was as described here in a number of reviews: rude, inadequate, snotty, etc. I never came back to the store. Its a store that doesnt seem to want to do business with actual customers. I dont waste my time any more. Tinas Range Gear is a much better place anyway.
I needed some ammunition for the weekend.Checking the website before leaving, the website lists the closing time today, a Friday, as 7 pm.I made a special trip there and arrived at 6:01. There was a large chain across the door and 4 guys standing at the counter.They closed early and wasted my time.If the website needs updating, stay open as listed until it is updated.If there was a more serious problem which caused the premature closing, I welcome a response and apologize in advance.
Please support this mom and pop. Last of its kind in Santa fe.
Did not have a good experience last time I went in. Will never do business with them again
Outstanding local gun shop. From the first time I walked in, everyone there was friendly and eager to help. Theyll discuss arcane minutiae with very knowledgeable customers, and then happily turn around and explain to a beginner that its a magazine, not a clip, and no, you dont need one for your grandfathers revolver.Ive bought new firearms from them, Ive traded in a old firearms toward new-to-me firearms, bought ammunition and accessories... I cant say from first-hand experience how they are about facilitating internet purchases, and Ive never needed their gunsmithing services, but thats about all I cant comment on. This is a great shop.
Good for your sports stuff.
Great people. Best in Santa Fe for sure!
Good place...fun staffAnd very knowledgeable
Always very helpful I have 3 rifles all purchased here. There was an issue with one 22mag they sent it for repair. When there was still an issue they replaced it with a more expensive one.
The crew is amazing. I got my first gun here and the guys filled me in on everything i needed to know. Great friendly service. Best place in santa fe for shure.
The best gun store in the Santa Fe/Espanola area. Everything for the Outdoorsman.
Knowledgeable, friendly, patient staff and a good selection.
Great service knowledgeable staff.
Always friendly and knowledgeable staff.
Great customer service.
Very nice friendly people. Really cool guns!
Knowledgable, easy to deal with and outgoing.
Ive been in here a few times to look around. I decided to replace my stolen AR by going to outdoorsman. I waited 20 minutes before anyone asked me if I needed anything. I asked to see the AR I was interested in, he handed it to me. I asked if I could open it to inspect it. He said he preferred I dont and snottily claimed that its a brand new weapon. Well excuse me, having been in the military for over 16 years I know how supposedly new weapons often have a defect so I walked out. Im not spending $1,700+ for a weapon I cant inspect. Went to my old reliable wild west in Taos n bought a comparable weapon for less. Good bye outdoorsman, apparently you never heard the customer is always right.... A good reminder of why we should shop with local competent vendors...
Informative and knowledgeable. Friendly service.
An excellent variety with knowledgeable staff.
Purchased 5+ firearms with outdoorsman over the years! Great prices, great service!
Good people and great service...can be a lil bit of a stickler but thats part of the business
Efficient, knowledgeable staff and well stocked story.
Awesome customer service
Walked in and no one spoke to me and my wife. We waited to pay for something but continually got ignored, so we ended up leaving.
Nice place great selection great prices.
Want to get ripped off and lied to? This is the place for you. Took my pistol for service, they faked a background check on me told me I couldnt have my gun back so I sold it believing them. Went to another place and bought a .40 cal in five minutes two days later. Thieves.
Awesome guys always ready to help.
Very knowledgeable friendly and helpful.
I have bought a few guns in the last few years, The last 10, except for a very rare one, I have bought at The Outdoorsman. Plus I buy most of my ammo there. ENUFF SAID.
Knowledgeable people and great help
Great place and great staffThanks guys
Great local gun shop
Ive gone there several times for odds and ends, never to purchase a firearm from them. The staff always seems extremely reluctant to even talk to me, like Im burdening them with my patronage. Ive asked opinions on parts, firearms, etc., and always receive one-word answers. The staff is not very friendly.I doubt Ill purchase a firearm through them in the future, and will probably avoid going there in general from now on.