If I could give negative stars I would. Tried to exchange a hat that was miss marked size wise for the same hat (correct size). Old boy Daryl refused to let me do that while I stated I will also be purchasing a new hat for my daughter... when I walked in, 7 year old daughter next to me I actually had to ask that he turns off the vulgar, inappropriate music he was playing at an unreasonable volume. I shouldnt have to ask my daughter to cover her ears! In the end I spoke to corporate and they helped me as I should have been in store.. I would recommend ordering online instead of dealing with Daryl, employee # 504625. You lost a repeating customer, thanks Daryl!
Better than other hat stores that came and went with Broncos, Cowboys, and Lobos swag to spare. Plus they always have bogo.
Lids is the spot to go for any hat. Great service
No selection of Mariners hats but the guys working are very kind
How are you closed on a Saturday at 4pm.... Really?!?
- Address:4250 Cerrillo Road SP1188, Santa Fe, NM 87507, United States
- Site:https://lids.com/store/lids-santa-fe-place/sd-40377490+z-869723-3607620316?_s=bm-LIDS-RETAIL-GMB
- Phone:+1 505-231-0992
- Hat shop
- Embroidery service
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:12–6PM
- Saturday:10AM–8PM
- Sunday:10AM–8PM
- In-store pickup:Yes
- Quick visit:Yes
- Debit cards:Yes
- Credit cards:Yes
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