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Denver Mattress
1427 Avenida de Las Americas, Santa Fe, NM 87507, United States
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Denver Mattress

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Ja
Review №1

Andrew M. nailed it! I inquired last night about a Purple bed. Andrew answered all my questions, and made me feel comfortable to walk in and try the Purple mattress. My new bed and mattress will be arriving at my house in a couple of days. No hassle. No pressure. I should have done this years ago. Thank you Andrew, and Denver Mattress in Santa Fe.

Lo
Review №2

Andrew Montoya did an exceptional job!!! ⭐️⭐️⭐️⭐️⭐️When we entered he greeted us professionally and introduced himself. He allowed us plenty of time to walk around and would intermittently check-in on us and provide input based on his knowledge along with what my husband and I had commented throughout our visit. Check out was swift and easy!!

V
Review №3

Bobby and Jose, the Denver Mattress delivery team, did a superb job delivering and setting up my mattress and box spring. Excellent communication, extremely professional and hard working team!

Ka
Review №4

Worked with Andrew at the Santa Fe store. Was such a pleasant experience as Andrew has a great welcoming manner and was very informative and patient throughout our decision making process.

Ru
Review №5

Purchased 2 Doctor’s Choice Elite Firm, 2 Doctor’s choice Super Firm and a box spring. Have only had for approximately a week too soon to determine if these are the right choice. So far I’m enjoying my queen elite firm, still need to try the elite king and super firm queen. I will review these items again in a month. The delivery was fast and the 2 gentleman that delivered were friendly and quick. They delivered one of the mattresses to another household as well and took old mattresses to discard. I’m so happy I went to Denver Mattress!Update all the mattresses I purchased are comfortable and I highly recommend purchasing Doctor’s Choice brands. Will continue recommending to friends and family.

Sc
Review №6

Chill place! Matt was an amazing mattress guide, helping me choose the perfect mattress for our guest bedroom. Thanks!!!

Su
Review №7

The manager was friendly, knowledgeable, ansd helpful. I got exactly what I needed with no fuss.

El
Review №8

I was very pleased with the service provided at this location. Matt was very helpful in assisting me with purchasing product in his store. I cannot say enough for his amazing customer service and quality product. Doing business with Matt and Denver Mattress was a breath of fresh air in comparison to the poor service I received at Mattress Firm.

Tr
Review №9

My last Denver mattress was great for 18 years so I went back for a new one. The sales rep was very helpful and listened to what I needed. I didn’t feel rushed as I tried the various options. I love that I can try it for 30 days and have a credit to pick another one if I don’t like what I chose. Their sales may not be too discounted but that’s because their prices are so good to start.

Ki
Review №10

The store was well laid out, easy to see what was available. There was a good selection of mattresses and Andrew Montoya, who helped me, knew how to take me right to what I wanted. I was able to purchase what feels like the perfect mattress - my first in at least 13 years - in about 15 minutes. I would recommend this store, and Andrew, to anyone.

Le
Review №11

Andrew was kind, professional and helpful on the phone! In person, Andrew provided an awesome experience! He was very knowledgeable, professional and assisted with my entire purchase!!! Great customer service!!!

Fl
Review №12

Andrew Montoya was very cordial and knowledgeable on the different mattress. He was very respectful also. Highly recommend him for a manager position if he isnt already

To
Review №13

Andrew Montoya was fabulous to work with on the purchase of a new king sized Casper mattress! He was knowledgeable about the product and his communication skills were excellent. He listened to me about what I needed and made excellent suggestions. I took him up on his suggestion in the purchase of the Casper Hybrid.In addition to being a professional salesperson, he was a delight to work with. I would work with him again in a heartbeat!Toni

M.
Review №14

Joshua was extraordinary! His warm personality made us feel good about our purchase. He deserves the best of Santa Fe 2021 award.

Pa
Review №15

Matt provided excellent guidance to a decision. Attentive and responsive without being pushy and insistent. He provided choices with clear descriptions and easy to understand differences among products. I wish Matt were available for half the things I buy elsewhere!Very enjoyable shopping experience provided by Matt!Excellent firm handshake and straight-forward yet reserved demeanor and presence.To me, THATs what you want in a sales professional and manager!

Ro
Review №16

Very professional and helpful salesperson. Joshua Telles helped me pick a great pillow and answered all my questions. Highly recommend.

Fr
Review №17

Very nice experience shopping here. Not high pressure, not rushed. Knowledgable salesman. Lots of products to choose from. Store itself was very clean and well organized.

Cl
Review №18

Andrew was friendly and attentive to our needs, was able to answer every question we had and didn’t try to sell us something we didn’t need. He and his partner were short staffed, but still able to answer the needs of the customers in the store professionally and courteously.

Ma
Review №19

Andrew was fast, efficient, friendly and professional! Additionally, he worked with our schedule to ensure we could get the new product as quickly as possible. Many thanks!

Th
Review №20

I arrived at the Santa Fe store & was greeted by Andrew. He asked if he could assist me. I explained what I was looking for. He spent a generous amount of time with me going over each mattress, options, details of each, warranty, delivery, and Denver Mattress sleep guarantee.Once I made my decision, I returned to the store, met with Andrew and was able to complete my purchase in a timely manner. Based on the customer service I received, I would recommend this store.

be
Review №21

We purchased an AireLoom mattress today. Andrew (Santa Fe, NM) did a great job of explaining everything. He was polite and knowledgeable, and the mattress is the best one weve found.

my
Review №22

Matt was very responsive and helpful with our bedding requests. Everything was in stock and he even loaded our truck for us!!Military discounts too!Thank you.

Gr
Review №23

The Santa Fe store has always provided great service and friendly employees each time we have come in the store. We are now on our third different beds and have loved them all. Thanks DM!

EL
Review №24

Andrew, here in Santa Fe NM, did a great job for me today. I was using a “walker” today due to an injury. He was so kind and helpful with that. He also knew the details of every mattress instantly. He helped me find the perfect mattress and was so patient with the entire process which took about an hour. My neighbor was with me and she was so impressed both with Andrew and the product line, that she said she will come back in a couple months to make her purchase. Everything was clearly explained. I ended up with a Stearns & Foster.

An
Review №25

Great experience! Joshua was very helpful and knowledgeable. We can’t wait to get our mattress delivered. Thanks!

Le
Review №26

Andrew is great! We have purchased a couple of mattresses from this location in Santa Fe. The communication is clear, delivery was as expected and the mattresses are good quality. Their exchange process is straightforward too.

Jo
Review №27

They were prompt and helpful. We were able to find a mattress we liked at a price we were happy with.

De
Review №28

Who knew buying a bed would be so wonderful. Andrew Montoya, themanager of Denver Mattress Co. explained everything to me. From picking out pillows to showing me how to use the remote to raise my head and legs,he took the time to explain it all. I am very happy with my transaction and cant wait for my mattress to be delivered.

C
Review №29

Matthew was very knowledgeable and found exactly what I needed very quickly. He focused on what was best for me rather than recommending something more expensive. I highly recommend Matthew and Denver Mattress.

Li
Review №30

Matt, was very knowledgeable and helpful in making my decision on which mattress would work for me the best. Went to visit another store right after. I then decided to call Matt up on phone to make my purchase due to his knowledge and great with customers.

Ma
Review №31

Excellent experience purchasing a mattress at Denver Mattress in Santa Fe. Andrew was of great help, but only when I needed it - he let me roam the store on my own until I was ready to ask him questions. If only all salespeople were like that. In and out in 30 minutes with a mattress on order. Highly recommended!

Jo
Review №32

Great experience with Joshua at Denver Mattress. Have been looking for the “perfect” mattress for years - and think we may have found it with Purple-4 Hybrid.Joshua was easy to work with and did not give a hard sales push. Even helped us with clearance items for our guest bedroom. Highly recommend.

Th
Review №33

Andrew made the whole process of buying a bed for our guest room painless! He is very knowledgeable, pleasant and helpful.

Ka
Review №34

Andrew was super helpful in getting everything sorted and figured out! It was a great experience. My boyfriend and I are super excited for our new Purple bed and pillows!

na
Review №35

Wonderful guy named Andrew helped me perfectly. Really nice person who helped as much or as little as I needed. Wish there were more like him!

Tr
Review №36

Denver mattress Santa Fe is great! Very happy with my new mattress and the service could not be better. Will buy bedding products here for years to come!

Sc
Review №37

Super happy with the service and help. Andrew is all pro! Thanks

Jo
Review №38

We visited the Denver Mattress store in Santa Fe. I was very pleased with the cleanliness and smell of the store. I was also pleased that they had Casper and Purple mattresses we could check out. We decided on a very comfortable store brand mattress. We purchased it and scheduled delivery and were all done in less than an hour. Andrew was great! He didnt try to upsell us or push a lot of accessories we didnt want. We have been buying from this chain for over 20 years and have never been disappointed.

Jo
Review №39

Very great service was provided by Joshua. He was very thorough and answered all of our questions. We appreciated him.

Ro
Review №40

Believe we had a positive experience dealing with Andrew Montoya at you rSant Fe store. He led us in the right direction to purchase the appropriate mattress . He was friendly and courteous.Robert Josephs

Be
Review №41

Our family is a repeat customer.This time, my son and daughter in-law surprised me with a new mattress for Mothers Day/Birthday.Andrew the Store Mgr was knowledgeable, welcoming attitude, outstanding customer service.We would highly recommend this Store for your mattress needs.

Va
Review №42

Andrew Montoya is the loveliest manager and salesman at Denver Mattress in Santa Fe. I purchased a mattress in late November, and it didn’t quite work for me. He was so great about the mattress exchange, and in helping me find the right one. Denver Mattress has a real gem in Andrew, and I hope they appreciate him. Give that man a raise! Thank you from Valerie Kennedy.

Ch
Review №43

Andrew was very helpful in picking out the right mattress and getting the right price!

Ch
Review №44

I had an excellent experience both shopping for and buying my mattress here. The salesman, Andrew, was helpful and didnt try to upsell us - he remembered me when I returned with my husband to purchase theDenver Mattress we purchased. The store is clean and well-organized.

Sh
Review №45

Great customer service. Very knowledgeable about each brand especially the purple mattress.

Jo
Review №46

One of the best experiences we’ve had in a very long time. Andrew Montoya was beyond helpful, addressing all our concerns. If you’re in the Santa Fe area and are in need of a new mattress, you need to see Andrew at Denver Mattress.

Ko
Review №47

Having just moved to the area, it was such a relief to run into Andrew at Denver Mattress. He was very professional, listened to my needs and went above and beyond in helping me find the perfect mattress. I am truly grateful—highly recommend.

Ma
Review №48

Joshua was the customer representative that assisted me. He was very professional and knowledgeable. He definitely made my experience a pleasant one and would have no problem recommending him and Denver Mattress to anyone.

Ad
Review №49

This past weekend we decided to go mattress shopping in Santa Fe and there’s only one place I go now for that because I know I’m going to get the best customer service and advice based on what “I’m” looking for, Denver Mattress never lets me down. I highly encourage anyone looking for superior customer service and knowledge to shop at Denver Mattress, especially if Matthew Garduno is there, he’s AWESOME and will take great care of you!

Aw
Review №50

It was a nice and easy experience straight to the mattress we needed and set us up with everything that we needed. Very good would recommend.

Di
Review №51

Joshua was very knowledgeable patient and professional. Very satisfied with our purchased. He answered all our questions and made my husband ans I feel very comfortable.

Je
Review №52

I highly recommend the service here. We are relocating to Santa Fe and I needed to order a mattress over the phone to be available on relatively short notice. Andrew, the store manager, explained my options and walked me through the process. He went out of his way to be helpful and made sure I had all the information I needed to make a decision.

ju
Review №53

Great experience! Matt was extremely helpful, friendlyand attentive!!

Ti
Review №54

Do urself a favor dnt purchase the temperidic garbage that will cost you 3 to 4 times as much supposed to have a good warranty that’s b.s. that’s just a selling point we sent in photos,sent in copy’s of sale they run u to the ground horrible customer service u can buy 3 of a name brand !!Dt put urself thru this mess Temperidic ain’t all that!!

Ki
Review №55

Both Josh and Andrew worked with us at different times as we decided upon two mattresses and one foundation. They provided great advice and patience.

Ta
Review №56

Josh, Matt, and Andrew were absolutely fantastic in getting me and my daughter new beds for our new home! Casper craziness Memorial Day sale is the place to come and lay your head!!! Thanks Gentlemen for your exceptional sales and service today!!!

Gi
Review №57

I was greeted by Matt I I walked into the door. He took the time to ask how things were going for me and my family during Covid, he took the time to ask my needs. As I explained to him the details of my sleep habits and physical problems, he sat me on the bedThat seemed like heaven hugging me😊I also explain to him that I was going to have surgery very quick and he had the delivery and set up taken care of in no time. Mats the best salesman I’ve ever seen because he’s honest and he cares. Thank you Denver mattress and thank you MattGilbertSanta Fe

Me
Review №58

After 13 years we decided it was time to get a new mattress for our queen size bed. Our current mattress had been purchased at Denver Mattress and we have been happy with it. We arrived at the store mid-afternoon on Saturday and were greeted warmly by Sales Representative Joshua Telles. Joshua asked about our sleeping habits, back, side, stomach or some of all, and what type mattress we preferred. Luckily we both like a very firm mattress, and both sleep in a variety of positions. After grabbing a couple of pillows, we were lead to different mattresses to give them a try. We felt that most were too soft. Finally Joshua showed us a Tempur-Proadapt Firm Queen on a Tempur Ergo 2 Way Adjustable Base. I had thought having a bed that could raise my head and/or feet was silly, but after lying on it, I liked it very much. We are now anxiously waiting the arrival of our new mattress and base. Both of us enjoyed our shopping experience and believe that Josh did a great job with two very senior citizens.

Ja
Review №59

When I first walked in I was greeted by Andrew Montoya who welcomed me to the store and introduced himself. Andrew listened to me and asked what type of sleeper I was and what if any I didn’t like about my current bed.He then showed me suggestions and said try it out, take all the time I needed to make a decision. He was in no way pushy and was there to answer any questions I had. I made my choice and went home to get my old bed ready to be removed. This was quite an effort as it was waterbed and ended up with me delaying the delivery of my new bed for 6 weeks. He graciously always rescheduled the delivery times for me.The delivery went smooth and the delivers were fantastic. Extremely polite and they cleaned everything up upon completion.I highly recommend Denver Mattress and the store in Santa Fe.

Ka
Review №60

Had to have a mattress set immediately! Family emergency. Andrew at the Santa Fe, NM store was a fantastic help. Helped me figure out what I needed and got me set up quickly. I was pretty much in and out in no time and got my family member in need a wonderful setup. Thanks Andrew! And thanks Denver Mattress in Santa Fe!!!

Ka
Review №61

Great experience buying a pillow! Super nice gentleman helped me out!

Ma
Review №62

Great experience! We love our new mattress! The sales staff was really helpful and knowledgeable!

JO
Review №63

The experience was great. Matt was super helpful in determining what we actually needed and was never pushy in trying to make a sale. We were super pleased with our experience and will return for future purchases when needed.

j
Review №64

The entire shopping experience, especially Andrew the store manager, was amazing. I told him what I was hoping for in a new mattress, what I’d been sleeping on already and he showed me some excellent options. I tried the options and was given space to feel them all out. As someone who’s worked in sales in the past, I appreciate when someone does this. I decided on a mattress after just coming to browse- very excited for my Casper and for a good nights sleep! Excellent experience and again, special thanks to Andrew. Professional and relatable.

Je
Review №65

Great service! Andrew was very informative and helpful with my.purchase, very pleased with my experience at Denver Mattress in Santa Fe. Will recommend to others!

Ma
Review №66

Matt was great at navigating us through options that met what we were looking for. He explained everything we wanted to know and showed us everything we wanted to see. We had a really good experience. Didn’t feel pressured. Walked away very happy with our purchase.

Ba
Review №67

Great staff Andrew was so helpful and polite

Cl
Review №68

Andrew was respectful and informative and offered great service. Gratefully he was not pushy!

ro
Review №69

A great 5 minute stop. Needed a Queenbox spring! They had a brand new in factory plastic w a small tear in the top. My mattress wont care..budget $100.. came in at $112+ tax..delivered free to my door in 3 days.Easy..and a wunderful salesman/ manager!!

Me
Review №70

Joshua Telles was very helpful and friendly.

An
Review №71

Very professional and informative. As with all mattress purchases, no way of knowing if you got a good deal or not.

Th
Review №72

Great service and great prices, Josh was a great help.

Na
Review №73

Great service! Not pressured at all. Great customer service! Thank you to Andrew and Josh.

Ma
Review №74

All I purchased was a bunkie board, their mini profile foundation. The price was right and the sales person was very helpful.

Er
Review №75

I called ahead to make sure the mattress I wanted to test was available. I was told that the mattresses would be sanitized which gave me much relief. We worked with Matt Garduno, who was extremely helpful and pleasant. We were in and out in less than 30 minutes, having purchased a Purple 3 hybrid mattress and a bedding bundle! Matt was great, working with us to match the online discounts! I would highly recommend him and the Denver Mattress Co.!

Ar
Review №76

Just bought a mattress from them and they are pretty cool sticking a few to get used to because I was used to that hard old one I had but it all takes time but wonderful staff

Ra
Review №77

Always have good sales on mattresses and the staff is always great! Answered every question I had. Great experience

Sa
Review №78

Andrew was extremely helpful, answered all our questions and was easy to deal with. Can’t wait for the new bed to arrive!

Sa
Review №79

We are longtime customers and continue to keep coming back because of the excellent customer service and great prices.Andrew was extremely helpful and patient with my husband and I. He gave us as much time as we needed and made sure we were comfortable with our choice. Never any pressure just knowledgeable answers to all our questions.Thank you so much Andrew!!We will always recommend Denver Mattress to everyone we know!

Ma
Review №80

Walked in & got what I needed in less than 5 mins. Thank you!

Al
Review №81

Joshua was very helpful, had great knowledge and provided great customer service.

Ri
Review №82

Knowledgeable staff helped us choose our mattress for an RV, cant wait to try out the new mattress in the mountains

Br
Review №83

Andrew Montoya was the gentlemen who helped me find my mattress and he was very knowledgeable and had an answer for every question I had! Definitely will be a returning customer!

Ch
Review №84

I was impressed by the way Matt handled our purchase. It was quick he knew exactly what we were looking for and was very attentive.

Ge
Review №85

Joshua got us in and out and got exactly what we needed

Br
Review №86

When we walk in the manager was so nice treated us good .. Help us find the perfect bed for our son and we came back for a bed for us .. Would recommend you buy from them .great service thanks for are great bed first time buy a new bed .. An im from Espanola N.M 😃😊

Me
Review №87

The salesperson, Matt, was pleasant and knowledgeable. We ended up buying a mid price Denver Mattress mattress on sale. I think well be happy with it.I would have much preferred that the store provided disposable pillow covers like Mattress Firm did. I think covid could be transferred from customer to customer via the pillow. A scary, discomforting thought.

Jo
Review №88

Andrew Montoya was very professional and found every way to help me find what best fit my needs and budget. Would recommend to anyone in the area.

St
Review №89

My wife and I went to Denver Mattress in Santa Fe, NM. We were shopping for a new mattress and had in mind what we were looking for. Upon entering were greeted by Andrew the store’s manager who was friendly and knowledgeable. He listened to our wants and needs. We had some questions that he was able to answer and he showed us a few options. He explained the features and benefits and then Andrew showed us exactly what we were looking for. We purchased a mattress and two pillows. Thank you Andrew.

Te
Review №90

The staff at Denver mattress so far exceed any other mattress company in town. They know products, they can really customize what you need better than anyone I’ve met. They’ve always done what they said they would do, deliveries have been accurate and timely, it’s the only place I will go as I know I’m getting really good advice with quality products.

El
Review №91

First the staff was wonderful and accommodating while making me feel welcome and safe. Second the sales assistant did not attempt to rush my decision and offered well knowledgeable information on the products I was interested in and did offer reasonable alternatives for the comfort I wanted. Andrew went of the pros and cons of each selection as well as the price differences of each he allowed me to take my time and when I was not interested in product he did try to push the issue. Overall it was a great experience and Denver Mattress Co. has a great team in Santa Fe.

An
Review №92

Matt helped us with exceptional customer service and we are very happy with our purchase.Big thank you.

Ca
Review №93

Our experience today was wonderful. Andrew Montoya was knowledgeable and great in terms of being informative but also allowing us time to contemplate our choice. He showed us options in a variety of price ranges and mattress types. Overall a wonderful experience and one I would recommend.

Ed
Review №94

Good service. Good selection decent value.

Ga
Review №95

Andrew was very helpful and knowledgeable and I was able to make my decision with ease.

Ro
Review №96

My husband and I had an excellent experience at Denver Mattress. Andrew Montoya, Manager, was very knowledgeable and professional. We ended up purchasing a TempurPedic mattress, which is the 3rd mattress we have purchased from them. I highly recommend this store. Ask for Andrew, although I’m sure all the other staff are just as friendly and knowledgeable.

Ma
Review №97

Dude was by himself, 5 sets of customers and all of us were taken care of thoroughly and efficiently, good price, lol downside, gotta wait 3 week.

Ge
Review №98

Staff was knowledgeable and professional and only out done by their prices.

Ja
Review №99

Amazing customer service, this is the 3rd bed I buy from them.....I have loved everyone! I wont go anywhere else!

Le
Review №100

Andrew was very knowledgeable, friendly and super helpful. We couldn’t be happier customers.

Information
36 Photos
100 Comments
4.9 Rating
  • Address:1427 Avenida de Las Americas, Santa Fe, NM 87507, United States
  • Site:https://denvermattress.furniturerow.com/locations/Santa-Fe/NM/100118?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 505-474-9398
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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