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American Tire Depot - Santa Monica
2311 Lincoln Blvd, Santa Monica, CA 90405, United States
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American Tire Depot - Santa Monica
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Wa
Review №1

These mechanics and customer service folks never let me down. I’ve been coming here for several years and they always take great care of my “Eureka,” a 2006 Ford E150 van, favorite vehicle I’ve ever owned in my life, which I now use to run my new dog care business. They often fit me in with no notice, they’re friendly and efficient, plus their prices are the best I’ve found in the area for oil changes, tires and maintenance.

Ba
Review №2

Disrespectful, amateur job. I just went there for alignment, only 2 weeks and I have same problem. I went back and they ask me for new inspection charges. I went original Ford Dealer and they said the car has only problem alignment. Also, even I got appointment, they started to fix my car about 2.5 hours than my appointment. Don’t waste your money. Stay far.

Fr
Review №3

Took my car to get the my tires inspected early in the morning, and let me tell you I have never experienced a better service with any tire company that I’ve purchased tires previously with.The two gentlemen out front went ahead and brought me up to speed with the warranty on the tires.They were able to inspect the tires and determine that 1. I didn’t need new tires 2. I had a nail in the driver side 3. The passenger side front also had a nail 4. They where both professionally patched 5. TPMS where reprogrammed correctlyAll this at no extra cost just for being a previous customer.In the end I realized I made a great choice!

Da
Review №4

I have purchased my tires here, 4 cars, for 5+ years. The price and service has always been great. I will continue to vote with my wallet and buy here. Great job, as always and thank you.

Ja
Review №5

This location is amazing! They go above and beyond, I pulled in with no appointment and a flat tire. They were able to help the minute I got there and sent me on my way to enjoy my weekend within 40 min! Definitely recommend the American Tire in Lincoln.

cy
Review №6

The staff was great! Explaining everything prior to doing service, did all the service quickly and on time. Would definitely go back when needing tires and will recommend to others.

Do
Review №7

They gave me air yesterday four all four tires. Very nice people.

Je
Review №8

Wow, wow, wow. Freddie is an amazing manager. Everyone was so accommodating, professional, and fast.I had to get a patch on my tire and this was the second tire in a month. Lots of construction I guess. I went to a different tire store to replace my tire a few weeks ago, down the street...Unfortunately the experience was not great. So I gave American Tire Depot a chance and Im glad I did. They will handle all my tire needs in the future.I highly recommend.Jennifer Noble)))

Je
Review №9

Freddy, who works at the front desk, was extremely friendly and helpful and went out of his way to make sure that my husbands tire got fixed. I was very impressed with the service and highly recommend American Tire Depot.

Jo
Review №10

Spectacular service. I woke up to a flat tire. I live near American Tire Depot, so I carefully drove over there. I left my car there after about 5 minutes of initial questions and then handing over the card to my car. An hour later I got the call that the tire was patched! Went back to collect it, and found out that THEY DONT CHARGE FOR THIS SERVICE! Wait, .. friendly service and no charge? NO WAY! YES WAY! Theyll be getting all of my tire business (which I assume is the point of this excellent service!)

Sh
Review №11

As kind as the store manager is, customer service was unprofessional when assisting the evaluation of the damaged tire. As we worked through the issue step by step it was clear that the representative did not want to hear and answer my questions and cut the phone call short. I followed up and was able to speak with the store manager who was professional and understanding. Unfortunately, I have not dealt with a car related service with this low grade of communication, lack of respect, and professionalism. I will not be bringing my business here nor will I recommend it.

Pa
Review №12

I was out in Santa Monica for a week workcation. And my car front passenger tire pressure light lightup . I have to say these guys took my car in without an appointment did a wonderful job got my car in and out ASAP under 35min . Super friendly patched my tire up. I highly recommend this place great friendly service and quick! I thought I was going to be stranded for awhile. But they were awesome!!!

An
Review №13

I can’t say enough positive things about this business.From the leader ship and manager team and to the staff. Great attitude, incredibly efficient and great donuts!

Ca
Review №14

Great customer care and very knowledgeable about the products they sell. Freddy the manager gets two thumbs up for his customer service.

Je
Review №15

Great quick and courteous service! Everyone there is very helpful answering questions. And Mahir at the front desk is spot on!

Er
Review №16

Made an appointment yesterday for 8/24 at 8 a.m. with the manager for 4 tires on my Honda Element. Came at 8 a.m. on 8/24. An ‘HOUR AND A HALF’ after dropping the vehicle, I received a call from American Tire Depot to let me know that they only had 3 tires and would need to come back later in the day for the one tire. After making an appointment the day before and having a confirmation from the MANAGER that they had the 4 tires in-stock.Very disappointed as I took the morning off from work to have all tires installed. BAD COSTUMER SERVICE, American Tire Depot. Wasted my morning. As a new father my time is limited and precious. Would NEVER recommend American Tire Depot to ANYONE!

Me
Review №17

Freddy was amazing, great customer service! Helped us out quick and easy! He got us what we needed. Ask for Freddy :)Thanks Freddy 😁

Mi
Review №18

Freddie was professional and helpful when I got my tires done. Ordering the tires online and talking to Jose who sold me the tires was super easy. There were a few times I called though and was put on a hold for a long time. On the website it was a little confusing on what was covered. Freddie thankfully cut me a deal on the wheel alignment. Overall the work was good.

Je
Review №19

Great team. Great service. Helped me out quick and efficient and with tact

Sh
Review №20

Went to 4 tire places and finally ended up at American Tire Depot. I wish I had started here. Great customer service, nice people, fair pricing. Thank you!

Ro
Review №21

Alex was very helpful!Only sold me the tires that I really neededHe was very courteous and timelyI love these new tires

Ch
Review №22

I made an appointment online quickly and easily, showed up at the scheduled time and was immediately greeted and taken care of. The whole process was seamless and easy; would highly recommend for anyone with tire (or really any automotive) troubles!

Pa
Review №23

The Manager Biair, was a great help and the other employees are totally respectful, honest and professional. I feel safe when I go to American Tire Depot.

Ha
Review №24

I always feel taken care of here and especially appreciate that I can trust every employee to give me an honest report on my car. Carlos was especially helpful and even offered to apply coupons that I didn’t know were available. Best prices I’ve found in Santa Monica.

J
Review №25

Called a few location this morning and once I called American Tires, Scott who I spoke with informed me that he could assist me immediately. Once I got to the location it was just want he said, my Durango was taken care of ASAP with withdrawing a screw that was in my tire and I was good to go all within 30 mins. Definitely will be bring my business back here in the future.

Su
Review №26

Excellent customer service! I came in really distressed about a situation they gave me great advice, and fixed my problem and asked for nothing in return! I highly recommend them! And will return

Re
Review №27

Amazing service! Everyone working there is really friendly and professional. Go here!

Mi
Review №28

Went in with an air leak from nail in my rear tire. Since they couldn’t do a patch on a run flat tire Freddy suggested putting a plug in the tire instead. I was in a really tough spot and had to do something otherwise I was scared I may have to get it towed by the time the holiday weekend ended. Thank goodness Freddy made this suggestion otherwise after the 3 day weekend, I would have been rollin on pretty much a flat tire and rim. NOT GOOD. Glad they hooked me up with a quick fix free of charge! NIIIIIIIICE! The customer service (and suggestion) saved they day! The tire techs are nice, helpful and know their shizzzzz. Who da besssss?? YOU da bessss American Tire Depot!

Jo
Review №29

Patched me up for free! Was not expecting that. Ill definitely be going there for all tire needs

Le
Review №30

Good energy spot! Carlos and Freddy did a stellar job making sure everything was efficient and smooth and didn’t charge to patch up the nail bolt I had stuck in my tire! Thank you, This is my new tire go-to-spot!! Eduardo, my tech, was professional, patched up my tire and I could tell through his energy and attitude he takes pride in his work and is attentive to detail. Highly recommend

Jo
Review №31

The staff is friendly and knowledgeable. I find them trustworthy and wanting to keep the cost manageable. They also have Disney+ which made my 90 minute wait time fly by as I enjoyed Endgame.

Li
Review №32

Always happy with the level of service here. The workers are professional and conscientious;with no indoor seating, one of the gentlemen brought a chair outside for me when he saw that I had taken a seat on the curb. Quality of work is efficient and turn around time has always been satisfactory. Get there just before they open if possible! They are a busy shop!

G.
Review №33

Fast courteous and professional. Needed a quick wheel alignment on a used car I just picked up. They saw me straight away and I was out 45 mins later. Fair prices too. I’ll be back for ALL my tire & brake needs. In fact I’ll be ordering my “birthday” rims from them, if you want to offer me a discount (wink wink). See you again soon. - Jerry

LC
Review №34

I had every opportunity to take my business anywhere else and had never been to American Tire before. It was because of how Carlos handled my needs on the phone that I went to this shop. The mechanic who worked on my car added his professional observation of an additional issue. I went with his opinion, presented logically and thoughtfully, and decided to do the additional work. Carlos was professional, thorough, respectful and kind. I thought he owned the shop. Thats how much pride he took in his work. Ill be back because of him and his team.

Ca
Review №35

I had just finished up some shopping down the street and noticed I had a flat so I stopped in to see if American Tire could help me. Even though they were closing up shop for the night, Carlos and Freddy were awesome and helped me out and patched my tire. I will definitely be bringing my business here in the future, these guys are awesome!

Di
Review №36

I got there early in the morning knowing their start time was @0800. They were already busy and yet Freddie was very kind to me and asked why I had come in then asked me to show him the nail in the tire. He told me how long I had to wait and if I was not close he would call me when the tire was fixed. The car was ready beforehand and out of there before an hour passed. I would highly recommend this tire store!

Di
Review №37

Came in with a nail in my tire right before a camping trip. It was fixed in minutes. Everyone was friendly, welcoming and professional. I will definitely use you guys again 😀

Ka
Review №38

Very knowledgable and helpful - gave us a good price and did the work quickly. would go back

Ch
Review №39

The guys at the shop took great care of me and my vehicle. They were very communicative throughout the day and replaced all of the tires. They showed me pics of my brakes as I had had a discussion with them about some problems I was having. They were able to track the issue down to worn pads and rotors and put together a quote to make the proper repairs. They wrapped up everything on time as promised and my truck drives like new again with no issues. Much appreciated

Ol
Review №40

The young guys were very patient with me. They spent 45 mins helping me pick out black rims. I would recommend this place for tires!!!

La
Review №41

They did a great job and gave me a great deal!

Ga
Review №42

Freddy and the rest of the staff were friendly, knowledgeable and I left with a great deal on four new tires. I highly recommend this place.

Co
Review №43

These guys found me affordable options and in a timely fashion. Friendly team.

Bo
Review №44

Carlos and the team at ATD - SM took good care of my car. Excellent service, fast and very accommodating. Ill definitely be back for any future car issues.

Ab
Review №45

I had to get my tire fixed. Staff was fast, efficient and great customer service. I highly recommend this location

Ro
Review №46

Great tire store. I have purchased tires from the place in the past and was happy . Today my daughter’s car had a nail in her tire and I asked them how much to fix it and they responded that type of repair is free . I thought for sure they are going to tell me I need a new tire .that did not occur and they fixed it for no cost . Quite amazing!

Ma
Review №47

Carlos is incredible! Heart of gold! Honest & reliable! 100% recommend

Du
Review №48

Really not happy with our experience. Ordered new tires through their website where we ordered and confirmed a “buy 3, get 1 free” offer they advertised, but when we showed up at the shop for installation, we were told that the offer didn’t apply because they didn’t have those tires “in stock.” Not surprisingly, when we agreed to pay an additional fee, the tires were able to be “delivered” in 20 min. Felt like a complete scam and only wish we’d walked away when they started their shenanigans as when we picked up the car, the new tires were severely over-inflated. Two tires were at 70+ psi, when the car standard is 47 psi, and I’m just glad our car has a sensor to pick this up as I would have assumed that people working at a tire depot would know how to inflate tires appropriately.

Da
Review №49

Great tire prices but expect to wait 2 to 3 hours for the install. Recommend you drop your car off and come back later and get it. If they tell you it’ll be an hour and a half, add an hour to it.Also the guy name Matt is a real jerk. Other guys are pretty cool.

ca
Review №50

Do not trust this location. I called last week to get a quote for four tires and book an appointment. They quoted me for Kuhmo tires at $89 per tire. My wife ended up taking our car in because I was working. When she got there they tried upselling her on tires that were $130. She declined and said she wanted the $89 tires we had asked for the previous week. She said they seemed disgruntled and annoyed she didnt go with their sales pitch. When she got home and told me how pushy they were with her and their annoyed reaction to her decision I decided to check the tires they installed. I found they had installed Landspider tires which are listed on their website for $51 per tire. However, they still charged my wife the $89 per tire as if they installed the Kuhmo tires like I had originally booked the previous week. I was pretty upset but my wife felt even worse that they took advantage of her lack of knowledge about car stuff. I would definitely not recommend this location. If you do have to go here, research beforehand and dont go alone otherwise you will likely be taken advantage of by the deceitful staff.

Ar
Review №51

No hassles and competitive pricing. Quick turnaround from ordering a single tire to match the remaining functional tires to installing it. And they are very Covid aware including wearing mask while test driving the car after the tire installation. Five stars!

Mi
Review №52

Freddy and the team are always so nice and efficient! I bought a new pair of tires there and go back for rotations. They always get me in and out, and its always pleasant. I would recommend to anyone on the westside.

Ev
Review №53

Extremely helpful, patient and offered the best price around!

Ro
Review №54

They are gladly to help you and always answer your questions they have excellent customer service

Lo
Review №55

If you need tires go see Manager Freddy or his colleague Carlos at American Tire on 2720 Lincoln in Santa Monica. . They located a set of Michelin Defender tires for my 1985 Mercedes Benz 300TD in a size recently dIscontinued by the manufacturer. The corrected the alignment, used pure nitrogen in place of plain air, balanced the tires, disposed of the four I replaced, provided me with a generous warranty, and did it all by appointment so as not to interfere with my golf game.The will RE-check the alignment, rotate the tires, and top off the nitrogen every 6 months, all for no additional charge.Their total bill was several hundreds less than I expected. Their work was done in 50 minutes.These guys are a find. Only tell close friends about them. I do not want them overwhelmed in these health-perilous times.If I were permitted to give them 6 stars I would. They are that good. And when you pay them, if you can use a couple of rolls of quarters, that would help Freddy get his laundry done at home as change is strangely scarce these days. Thanks.Lon B. Isaacson

Fr
Review №56

My experience with American Tire Depot in Santa Monica was absolutely amazing. I got a flat tire and Freddie and his team came to my location to change it to my spare so that I was able to drive to their shop to get a new tire. Freddie ordered a new tire for me and made sure all of my concerns and questions were answered. Scott also helped me and he was extremely kind and knowledgeable. I will be coming back for all of my car needs!

Ji
Review №57

Good pricing..2 friends referred me here and Im glad I went here for my tires

Se
Review №58

Amazing and fast work. Incredible prices and really went above and beyond. I’ll be back.

De
Review №59

Always love taking my car here! They take such great care and keep my car running in tip top condition!

So
Review №60

Wildly fast, wildly affordable, very accommodating and all around very pleasant experience for a mundane chore

Do
Review №61

Fast and great service. Also very great prices on parts. My new regular place.

Ry
Review №62

Service was great and I felt like I got a good deal. Love these pirelli tires so far....

Mi
Review №63

This was the best experience. I dropped the car in as I just discovered a bolt in my tire. They had me driving away writhing the hour! Thank you F Montes for making it so easy.

Ve
Review №64

Thank you to Carlos & Freddy for their excellent customer service and expertise with my car. I came in after finding a nail in my brand new car/tire. Wasn’t the nicest feeling but I called American Tire Depot as they were highly recommended by some neighbors and sure enough, I now know why these guys are THE BEST!I will definitely be returning and recommending for all needs tire related.

No
Review №65

I got 2 other estimates on 4 tires with installation and disposal of my old tires and this place not only beat the other 2 by almost 50 bucks but they include a 40,000 warranty on new tires AND they offered financing so I have 6 mos. to pay what I owe interest free, which is nice! Really friendly staff too who are willing to negotiate if you ask nicely 😉

To
Review №66

My wife pulled in with a nail in her tire w/o an appointment. They fixed her up on the spot. They always take good care of our family.

Ki
Review №67

I always go here for tires.Really fair prices.My one tire had blow out.I bought a new one here.They also suggested that I get my brake fluid changed which I also did.Not messing around with my vehicles brakes.Very reasonable prices.Friendly service employees.Highly recommend them.They also have online Coupons.

Sa
Review №68

Great service, quick service, Carlos and the team was really nice. They ordered my tires and they were in the next day.

Je
Review №69

Carlos is a great manager. Fast and friendly service.

Mi
Review №70

Great service. Done quickly. Fair price.

Ke
Review №71

Had to get a flat tire fixed. They communicated well and had me in and out in about 20 minutes.

Ni
Review №72

Carlos was extremely accommodating and nice a few months ago when I needed a quick set of all season tires. He guided me in the right direction and was very friendly and professional

Br
Review №73

I am so impressed that I was able to get a single tire, at 5:15pm on a weekday! Costco did not have my tires size, but these guys did!Fast, super easy, and polite. Prices on point. Definitely coming back to this place!

Te
Review №74

Fast and friendly service and they happily ordered a hard to find tire for my Audi at a price point much less than the dealer charges. What more could I ask for

Ir
Review №75

The team at American Tire Depot was friendly, attentive, and super speedy with completing my services. Thank you Carlos and team!!

Cr
Review №76

Customer service is the best ever. Fredy is very helpful and knowledgeable. As long as they remain open I will always be a customer.

Ne
Review №77

It was such a friendly atmosphere and my tire repair was free! They did it super quick and really wanted to help me! I would definitely recommend coming here!

Ro
Review №78

Incredible service! Found tires for my Model Y next day installed. Mr Ramirez goes above and beyond.

Ri
Review №79

Great friendly staff. my transaction was professionally completed in short order and I was more than happy with the price of the tires and mounting. Give these guys a try.

G
Review №80

I was able to get an appointment for installation of new tires within a day of calling! I was very impressed with the level of professionalism and kindness that was shared with this team. I would definite recommend to anyone who needs new tires at a reasonable price. I will be back!

Ir
Review №81

Bad service. And not lot worker. Never come again forever this store.

Je
Review №82

From great service avisors to excellent mechanics Is very Rare.. Great experiencd team of workers. Five star for sureJerry Cohen

du
Review №83

Great service, fair and professional. been here multiple times over the years and recommend them. Thanks guys ✌️💪

Da
Review №84

American Tire Depot and its staff couldnt have been more helpful or professional. Because of their network of stores and warehouses, they are able to supply tires that are out of stock at other shops. After an accident on a freeway that shredded my somewhat uncommon tire, they were able to replace the tire in just a few hours, whereas many other stores were cautioning it could be 7 days to find a replacement. It was my first time going to American Tire Depot, and I couldnt be happier with their service, wait times, or prices.

Na
Review №85

I’ve been going to this location for about 2 years now. The guys there are very friendly and courteous. The prices are the best in SM and very fast. Thanks for everything guys! 👍

Pa
Review №86

Great service. Was quick and reasonable priced

Sh
Review №87

Great service! Top team! Had a nail in my tire, got there at 9 am no waiting, they took my car, in 1 hour it was fixed (patched). Unbeatable price, will go to them to change my tires or for new ones. Thanks

Ja
Review №88

Great service! The guys here never try to up sell you on anything. Very honest and genuinely good company that has been getting my service for years and years now!

Co
Review №89

They gave me the best deal and were super friendly and quick. I’d recommend them to anyone.

vi
Review №90

Had a leaky tire, I took it to American Tire Depot and told the representative that I did not purchase the tire at American Tire Depot, and he said its no charge to check or repair. I will make sure to purchase my next tires at American Tire depot, great customer service, as the checked and took the small nail out and patched the tire!

el
Review №91

Kind, helpful and honest. My experience here is what you want every time you go to a mechanic yet is very hard to find. Came in for simple fixes and they over delivered. One of the better experiences I’ve had mechanic wise

Ka
Review №92

Took my car in to have them look at a tire that kept losing pressure and they got it fixed within the hour! Everyone was super friendly and Ill definitely be coming here again

Wi
Review №93

Very responsive to my stated needs. Great customer service at this location. Completed the job within 2 hours of drop-off.

Ch
Review №94

Amazing place. They hooked me up with brand new tires for my car and even inspected it for free. They gave me a breakdown of what was recommended to replace. I like that they werent pushy on selling me the extras. They told me that whenever I was ready to let them know and they would work with me to see if they can discount me as well. Definitely worth coming here and will recommend friends and family!

Ho
Review №95

Great experience with Freddy and his staff! Great work, very professional! Will definitely use them from now on!

Ma
Review №96

Great service- great price and a full array of services beyond tires. They checked my car’s brakes and did an oil change for me. Nice to get it all done in one place. They even stayed late so I could get my car back on the same day- thx guys and great job

An
Review №97

Im a loyal customer. Theese guys are the best!!!

Er
Review №98

I already wrote a Yelp review for these guys, but I cant stop there. Every time I have visited this place, I have felt so validated and appreciated as a customer. They genuinely care about their clients, and not just the bottom line. There has never been a long wait either. My car and I are very happy!

bo
Review №99

5 stars. Fast service!! Quality work and polite advisors!!!

Pe
Review №100

They were so so helpful and quick helping me! All of the staff were very friendly and welcoming too! If I ever have another issue I will be back for sure! Thank you so so much!

Information
77 Photos
100 Comments
4.7 Rating
  • Address:2311 Lincoln Blvd, Santa Monica, CA 90405, United States
  • Site:http://americantiredepot.com/store/santa-monica/
  • Phone:+1 310-392-1361
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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