Nice trikes and off road vehicles. The staff was friendly and informative. I gave four stars because after I was told my bike had cruise control but then after buying and sitting on bike I was informed their wasnt cruise control they apologized. Ill just have to install one.

Fun staff. Great selection.

Very frustrated. Last year I chose to travel out of town here to buy a Ryker in May 2020. I have yet to receive any of my license plates/tags (Its been 8 months). Someone finally answered last week(After I have called multiple times and not getting anyone or just a machine), took down my information and said the manager would be getting back to ASAP. Its been close to a week and to make matters worse, I called BRP to ask about the recall on the bike. I asked about my extended warranty and they said they have no information of me having an extended warranty. I know I added and paid for it. Im hoping someone give me a call ASAP. I will return to update you on this review. I know things happen, but very disappointed with no follow up. As an African American in his 30s, male riding a bike with no license plate or tags, I am nervous about giving the police a reason to pull me over and potentially impounding my bike. I havent been able to enjoy it like I bought it for throughout the 8 months, for this reason. To be continue .......UPDATE: The company called me Jared was very responsive and understood my frustration. He made sure everything was taken care of with in the next two days. Thank you Jared!

Service is outstanding. Ryan, Josh and crew really took care of me and my Ski. They installed a Riva Racing stage II kit with exhaust and impeller in one day. Highly recommend. I will buy my next toy at NorCal Powersports for sure...

Jared at Norcal Powersports was amazing to deal with! He was on top of everything, extremely knowledgeable, courteous, and pleasant. I will go to them for everything I need in the future because of his service.Reasonable prices and efficient when transacting. Good inventory too. Thank you!

Really wanted to give this business a chance being that it’s local, but with many displeased interactions and frustrations it was a done deal for me. It’s been nothing but disappointment after disappointment from the beginning. I didn’t bother writing a review earlier on because I didn’t think it would turn out this way. In 2018 I purchased a Polaris Ranger 1000 for my ranch. I waited for an hour to be helped and I had to ask for updates since no one bothered to check in with me. Ryan ended up helping and made the sale. When we were finalizing paperwork and he gave me the keys, I asked why gas tank was half full? Ryan’s exact response, “I don’t want to use up the rest of my fuel supply”. Thought it was an odd thing to say to a customer, but I let it go. And when have you purchased a vehicle that was half full? Never! Two weeks later, I decided to order accessories for Polaris. I ordered a few items along with a windshield. Items were delivered to Santa Rosa store. I drove all the way from Occidental, where I live, to pick it up items the next day. When I tried to install windshield, it was the wrong size! How does someone order the wrong size when this is your job?! Next day I had to return it, mind you having to drive from Occidental again. Ryan claimed he gave me a 10% discount for my troubles and inconvenience, but I never saw any discount on receipt. I let that go, too. Fast forward to 2020: Polaris sent out recall notices and asked customers to contact local dealership to schedule repairs ASAP. After 3 days of failed attempts and numerous messages left, I was finally in contact with Ryan. I expressed my issues with not having a trailer to haul Polaris to shop for repairs and asked if there was another option where it could be transported by them, or send a technician out to my house? I heard other dealerships sent out technicians to make those repairs, so why not ask? He said he would call me back on Tuesday with more information, since I called him on a Friday and it was already later in the afternoon. 5 weeks go by, no joke, and no updates from Ryan. I called him again, 8/12/20, he gave no apologies and was nonchalant about conversation. He gave me my only option, informing me that Polaris would pay for a third-party towing service (up to $100) and I’d have to pay out of pocket anywhere from $50+. I asked why a technician wasn’t an option? His words again, “that’s not going to happen. We’re down to two technicians and that’s just not going to happen”. I asked to speak with a supervisor because at this point, I was at my wits’ end with Ryan. He said the owner, Dan, would be the person I need to speak to and he was really busy at the moment. I asked him to go please check in with him. He put me on hold for a few minutes and came back with the same BS excuse that he’s a very busy man and he will get to me when he gets to me. Well guess what, we’re all very busy people, too! Now it’s Friday, 8/21/20, and I’m still waiting for Dan’s call…

Knowledgeable and friendly.

This place is unbelievable!Service department has been outstanding!Marty and Ryan know the true meaning of customer service!Always kept me informed, showed me the old defective parts!Reasonable prices!Highly recommend them to anybody!Well worth the drive from Ukiah to get my ATV worked on!If Im ever in the need to buy a new Polaris they will be the first ones I call!

Great staff.

I delivered to this dealer, met the owner nice guy, quick to take delivery.

I bought my seadoo here because the sales guy was wonderful and trustworthy. However the service department was terrible and set my trailer up in a way that was unsafe to drive down the highway.

I was from out of town and ended up here looking for dirt bike parts. They were friendly and even gave me directions on a nearby shop to get what I needed. Great selection of side by sides if that’s what your looking for!

I own a Can-Am and this IS the dealership. Cant blame them but parts are ridiculous. Example, starter solenoid $50. A blank for a key--$55 + $20 at the lockshop to cut it.

Ive been interested in Can Ams for years now. Theyre pretty awesome vehicles putting it mildly. Im an amputee and was treated very well. I even got to test drive one of their Spyders which is a blast to ride.Thanx guys

Jared in sales is awesome and most of the guys are really helpful.

This company advertised a used Can Am Spyder for $3500 but when I inquired they said that was a internet advertising glitch that they could not fix. Paid $8500 instead, now less than 100 miles added on to the bike, there is a check engine light on. Talked to parts department. At first they said I would have to pay 1/2 of the towing fee but then later said no. Extremely dissatisfied with this company!

I like this place they take their time but theyre very efficient I would recommend it

Good inventory of toys. Parts pricey and rarely in stock

I am Getting my Can Am Spyder here, for SUMMER Road trips, with the Tiger. Look out America!!

Very professional, Ray helped me with all my questions about the Utv I was looking to purchase

Nice place very informative

Theyre fine